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Reviews of Chaminade Resort & Spa

4 out of 5
Chaminade Resort & Spa
1 Chaminade Ln, Santa Cruz, CA

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 162 out of 1004 reviews" "
Rating 4 - Poor. 102 out of 1004 reviews" "
Rating 2 - Terrible. 66 out of 1004 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

pedro

Traveled with group
Liked: Cleanliness, staff & service
Beautiful setting. Pool area is great. Breakfast restaurant has an amazing view. Rooms was ok.
Stayed 1 night in May 2024

6/10 Okay

Aisha

Liked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit dated. Pools are nice . Jets on jacuzzi need help. Gym is very nice, dining pricy but good .
Stayed 1 night in May 2024

8/10 Good

Sandra

Traveled with family
Liked: Amenities, property conditions & facilities
Nature is beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Rebeka

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find parking close to your room.
Stayed 1 night in May 2024

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accommodating, complimentary Vallet was awesome.
Stayed 1 night in May 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
This may be a 1 off, but our experience was terrible. I booked through Expedia and when we got there we were checked into a room with no heat. The reason we rented this room was do to our power outage. So no heat. Broken fridge. When reported they brought another one but it too was broken. Results were spoiled food. The carpets were wet and the bathtub had hairs in it. When I spoke with management they told me that because it was booked through Expedia they couldn't provide a refund. I talked w/ Expedia and they contacted the hotel trying to get us a full refund. Only got $100 back and a food credit which we'll never use as we won't ever go back.
Stayed 1 night in Mar 2023

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views and the food at the view was very good
Stayed 1 night in May 2024

2/10 Terrible

kyle

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Wei

Stayed 1 night in Apr 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Apr 2024

8/10 Good

Conrad

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very nice property just needs a little TLC
Stayed 2 nights in Apr 2024

2/10 Terrible

Rick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I booked was not even similar to the room I actually stayed in .. the actual room was run down , broken bathroom door , damaged furniture. Not even what was expected
Stayed 1 night in Apr 2024

6/10 Okay

Rohith

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff didnt address any of the basic requests like room cleaning, towel replacements etc
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't really there very long, but our room was great, nice and big; beds were comfy; bathroom nice and updated; little thing that we loved, the bath products were very nice, sometimes you stay at a place and the soap, shampoo, etc is pretty cheap, these ones were not. Loved the decor, very cool looking. On-site restaurant was very good too, we wished it wasn't raining, I bet the view is amazing. Will definitely stay there again next time we are in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Friendly and helpful staff. Room was updated, spacious, and clean. Plenty of towels for our family of four. We were able to find a parking spot close to our room, however valet parking is complimentary. We stayed at this property for a wedding and it was beautiful. All the food we enjoyed during our visit was good. Again the staff was friendly and very helpful! Would definitely stay there again. My only regret was that we were not able to stay longer and use the spa facilities. Keep up the great work!!
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a great experience here. This time around they had an issue with a pool but I am sure that is something that is taken care of, great like always.
Stayed 1 night in Apr 2024

10/10 Excellent

Larisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel for the first time on my Birthday! It was unforgettable time. A room is cute and very cleans, amazing views from the window peaceful and quiet. Breakfast was delicious and staff was amazing. Spa is wonderful and awesome massage. I will return again.
Stayed 1 night in Apr 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Traveled with partner
Liked: Amenities
The place itself is nice and peaceful. Had some issues while there though. Checked in and only one key worked. It was our anniversary so I paid 30 dollars for chocolate covered strawberries to be in the room which they never put in there. I waited until the last day to see if they were coming later but they never did and I had to go to the front desk and ask them to take it off the bill. That was very disappointing. Some of the staff were awesome but others weren’t so great. I thought it was a quiet place for the most part but there were kids running up and down the halls and making a bunch of noise. The trails were nice but we were concerned with the poison oak. I would maybe consider staying here again. Maybe we just had bad luck.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesla charger avaolable all the time for no extra cost.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arcadia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful place
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Stayed 3 nights in Apr 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing and service .. 👍👍👍
Stayed 2 nights in Mar 2024

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay. Rooms a bit basic for how much we paid.
Stayed 1 night in Mar 2024

8/10 Good

Amy

Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and views are same. Staff are very nice and helpful. I would highly recommend. Only one problem is parking can be a premium.
Stayed 2 nights in Mar 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay. Quiet and clean. In the woods made me feel like I was back at summer camp! The only ding was a very loud heating system. But other than that, it was a great place to stay.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Location of the property is beautiful. Loved the trails behind it. The room was a bit small and underwhelming for the price. The amenities looked wonderful but didn’t get a chance to use them. The bed was really comfortable. Lighting in the bathroom is too dim for makeup. The patio was nice but not private at all.
Stayed 1 night in Dec 2023

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Qiufang

Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Qinlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

ben

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Janice

Stayed 1 night in Dec 2023

4/10 Poor

stacy

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Rude front desk. Thanksgiving buffet was not good at all and way expensive. I was over charged on resort fee and dinner. Currently disputing those charges. I will say pool and hot tub was nice. I really enjoyed the scenery as well. Bar keepers were very friendly as well.
Stayed 2 nights in Nov 2023

10/10 Excellent

Virginia

Stayed 1 night in Nov 2023

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother and I spent two days and wish it was longer. The staff Enrich (I may have misspelled his name) was so professional kind. Everything was very clean and we love the design of our room. We will be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Alice

Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome check in and later Chris on the front desk was extremely accommodating for sure. Restaurant was ok. Loud from sound acoustics. Servers were extremely warm and welcoming, food was good but not outstanding and service was initially very slow; 10 minutes before a server came over.
Stayed 1 night in Nov 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Based on recommendations from family members, we headed down to Chaminade for a weekend getaway. It was fantastic. Checking in was a breeze and the staff was so welcoming. We decided to have a late lunch/early dinner and got a nice table out on the patio. It was so beautiful. The view is just amazing and again, the staff was delightful. Our room was fine. It seemed a little on the small side, but it was fine for just the two of us. We spent the next morning in Capitola walking around town and then decided it was time for the pool. We were blessed with fantastic weather and the pool was relaxing. We will definitely be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

ANANT

Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Chaminade. Our room was clean and spacious, the staff was friendly, and they treated our dog like a Rock Star! We will return!
Stayed 2 nights in Oct 2023

8/10 Good

Armaghan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great getaway in a beautiful property. Love coming here Dining options are limited to one restaurant and we went during restaurant week so had very limited menu for our stay - plus some challenges with getting seating without reservations. They also had a controlled fire nearby that made the air smoky while we were there for one of the days
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet and relaxing to be at with great things to do as you stay with two pools and hot tubs and trails to walk around on and places to relax next to a fire
Stayed 2 nights in Oct 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, great restaurant. The room was nice but bathroom a bit outdated
Stayed 3 nights in Sep 2023