Reception

Reviews of Bigio Hotel

3 out of 5
Bigio Hotel
Via Matteotti, 2, San Pellegrino Terme, Bergamo

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Mediocare
Stayed 3 nights in Oct 2021

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great restaurant & easy parking.
This hotel is a bit like the Tardis: Bigger on the inside than it is outside. There is onsite free parking & lifts to the rooms which are warm & of adequate size. Staff were very friendly. I had had a 6 hour drive in bad weather to get there, so whilst my wife went to the San Pellegrino spa I stayed to rest and find somewhere to eat. I was under the impression that the hotel had no restaurant, so I walked up & down the town but only found only empty, gloomy bars & cafes. Despondent I returned to the hotel, only to discover they have a wonderful grand dining room with excellent menu, professional waiters & very reasonably priced wine list. The restaurant was initially hidden behind discrete, closed, unsigned doors. As the evening wore on the doors were flung open, the restaurant appeared and subsequently filled. This hotel gives a lot more than it's Hotels profile indicates. I enjoyed my stay and thoroughly recommend it. I only wish I had found the restaurant before my rain-soaked stroll around town.
Stayed 1 night in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and reasonable value
The hotel is in a central position, near the Terme (spa). Check-in was straightforward, but the room we were given required using two lifts; one to the first floor then, after walking along a corridor, a second one to the third floor. The room was clean and spacious, with a view across the valley, but the curtains did not cut out much light. The bathroom was adequate but there was no light above the mirror, making shaving difficult. Breakfast was plentiful, with a good selection of sweet and savoury items. Gated parking area (free).
Stayed 1 night in Sep 2018

8/10 Good

Erin, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Restaurant onsite. Nice views. Friendly staff. Free parking.
Stayed 1 night in Sep 2018

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buon rapporto qualita prezzo
ottima esperienza, sa parte un rumore dell ascensore durante tutta la notte a disturbare ( probabilmente rotto)
Stayed 1 night in May 2021

8/10 Good

marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terme à San Pellegrino
Séjour pour allez aux termes, très agréable.
Stayed 2 nights in Sep 2019

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
L hôtel est plutôt sympa , en cour de rénovation, le resto est excellent , le petit dej un peu bizarre , un peu l impression de ne pas etre prévu !
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
personale cortese, a pochi passi dalle terme, pulizia perfetta, un po' vecchiotto nel complesso.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinissima alle terme e colazione squisita e abbondante
Stayed 1 night in May 2019

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tutto bellissimo a parte per il letto con le molle
Stayed 1 night in Apr 2019

6/10 Okay

Jessica

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrale con tutti i servizi annessi ristorante e bar. Adiacente alle terme. Camera un po' datata andrebbe rinnovata. Colazione perfetta
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Confortevole e comodissimo per le Terme. Camera pulita e spaziosa. Colazione eccellente
Stayed 1 night in Apr 2019

10/10 Excellent

ambrogio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO HOTEL
Un bell'hotel,storico e ben tenuto.Camere confortevoli,pulite e personale educato e disponibile.Ottima colazione e fantastica pasticceria adiacente all'hotel e della stessa proprieta'. Tutto molto positivo.
Stayed 1 night in Feb 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di una notte
Abbiamo soggiornato solo una notte dopo una giornata alle terme che sono vicinissime alla struttura. Personale gentile con ottima accoglienza. Posto tranquillo
Stayed 1 night in Jan 2019

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel!
Weekend di relax senza pupo al seguito. Stanza pulitissima e arredata moderna. Personale sempre gentile e disponibile. L'hotel è proprio sotto le terme, 1 minuto a piedi. Ottimo anche il ristorante e la pasticceria! Una bella esperienza!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Hôtel à 2 minutes à pieds des termes. Parking gratuit sur place. Chambres vieillottes mais spacieuses Restaurant de l'hôtel est excellent mais un peu cher. Personnel très bien. L'hôtel possède également un bar et pâtisserie très sympathiques où , à partir de 18h un apéro très bien garni est servi gratuitement. Ce fut le cas également dans un autre bar de san Pellegrino, belle tradition ! Seul point négatif : la télévision en marche durant le petit déjeuner , qui diffuse des dessins animés avec un niveau sonore dérangeant alors qu'il n'y a aucun enfant parmi les clients ! Dommage. A savoir qu'aucune réduction n'est faite pour l'entrée aux termes durant les fêtes de Noël en tout cas. ( En temps normal - 10%). Proche de Bergame , environ 20 minutes en voiture.
Stayed 3 nights in Dec 2018

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo per Terme
Posizione fantastica per centro e terme
Stayed 2 nights in Dec 2018

8/10 Good

Salvox, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colazione Top, cornetti buonissimi. Vicinissimo alle terme
Stayed 1 night in Oct 2018

8/10 Good

Didrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekomenderas
Utmärkt hotell med perfekt läge
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proprio di fronte alle terme
Ho soggiornato due notti e mi sono trovata molto bene, personale gentile e disponibile, ottima colazione e ristorante fantastico.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Camera diversa da quella prenotata
ci è stata consegnata una camera di livello inferiore a quanto prenotato. Nessun preavviso prima del nostro arrivo (ore 20:00) Giustificazione : errore Expedia, salderemo la differenza con un aperitivo, (35 euro di differenza). Ho chiesto indietro i contanti mostrando che la differenza non era da 20euro come loro sostenevano, ma molto di più. Mi hanno creduto solo perché il giorno della prenotazione ho fatto uno screenshot con il telefono su cui vi era la differenza di prezzo tra là camera datomi da loro e quella di grado maggiore che avevo prenotato. Sconsigliato.
Stayed 1 night in Sep 2018

8/10 Good

Danila, Cremona, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non solo Hotel...
Hotel, ristorante e pasticceria (deliziosi i Bigio biscotti), cosa chiedere di più?
Stayed 2 nights in Aug 2018