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Stayed one night. Rooms are in desperate need of renovation. The curtains in the room had handprints and the bathroom ceiling black spots on it. There were also random remnants of the previous occupants.
Rosa
Stayed 1 night in Apr 2024
6/10 Okay
ANNMARIE
Traveled with family
Apr 5, 2024
Liked: Cleanliness, staff & service
I love that it is so close to CSUSM that we can visit our student and be staying nearby. The breakfast and staff are terrific! I don’t like that the pool and hot tub area closes so early that we’ve stayed there many times and rarely have been able to actually use those facilities after we come back after dinner. Some of the rooms are kind of rundown but everything is clean and it’s all about location, location location!!
The water pressure was terrible. During a shower the water pressure would drop and the water would go cold. One of our hotel rooms had BB’s in the wall, the shower in the other room had a large crack in the wall that was just covered with a sealant. The beds were rock hard and uncomfortable.
Staff at front very friendly. Housekeeping not too friendly, hair dryer had black smudges on it & toilet wasn’t clean. Also blanket had rips on it & had holes on it. Will not be staying here again.
Initial impression is that its pretty outdated and worn for the $213/nt price. Front office staff person was nice and professional. They gave us the room next to the exercise facility that is noisy. This was inconsiderate given the hotel is not fully booked. Doors in room appear to have been broken into and then puttied up for repair and spot painted. Gobs of heavily caulked areas in bathroom to cover shady carpentry. Toilet leaks and flushes poorly and is easily blocked. We asked for plumbing service and front office merely came into our room and left an old dirty plunger for us to take care of ourselves and then left without notifying us that we needed to fix on our own. Beds are hard and appear very old. A/C unit is old and very loud and extremely noisy rattle when fan on.
Good stay overall, I wish they could open the fitness center earlier and not until 6:00 am, that doesn't give enough time to do a workout, shower, breakfast and head to your meetings. 5:00 or 5:30 am would be great to have available the fitness center
Marlon
Stayed 1 night in Nov 2023
8/10 Good
Amy
Business traveler
Nov 3, 2023
Liked: Staff & service
So very nice at the front desk. Great parking. Staff at desk was super nice. Good parking and good location. Hotel is very rundown in rooms. We had two days of ants and mattresses are super soft. Bathroom is old and walls are thin.