See all properties
Save

La Capitana Old San Juan

3.0 star property
Comfortable hotel near Port of San Juan

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for La Capitana Old San Juan

Cozy Apartment with Sea View | Balcony view
Front of property
Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace
Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace
Apartment, Balcony, Ocean View | Balcony view
Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
00901, San Juan, San Juan, 412 Calle Norzagaray
  • Popular LocationPort of San Juan10 min walk
  • Popular LocationCastillo San Felipe del Morro15 min walk
  • Popular LocationPan American Pier3 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing defini...
Ashley
Jun 4, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, Balcony, Ocean View

Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace

Apartment, Balcony, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Zen Atlantis Place

Zen Atlantis Place | Individually decorated, individually furnished, laptop workspace

Zen Atlantis Place

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Studio Suite | Living area | Smart TV
Casa Of Essence
Free WiFi
Air conditioning
Microwave
8.8 out of 10, Excellent, (218)
The price is ￥17,749
per night
Jun 18 - Jun 19
Casa Of Essence

About the neighborhood

San Juan

Located in San Juan, La Capitana Old San Juan is in the city center. Castillo San Felipe del Morro and Pan American Pier are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Escambron Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. Take an opportunity to explore the area for outdoor excitement like skydiving.
Visit our San Juan travel guideOpens in a new window

What's nearby

  • Port of San Juan - 10 min walk
  • Castillo San Felipe del Morro - 15 min walk
  • Pan American Pier - 3 min drive
  • Condado Beach - 5 min drive
  • Puerto Rico Convention Center - 6 min drive

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafeteria Mallorca - ‬5 min walk
  • ‪Los 3 Cuernos - ‬3 min walk
  • ‪Cafe Berlin - ‬3 min walk
  • ‪Caficultura - ‬3 min walk

About this property

La Capitana Old San Juan

Hotel near Port of San Juan
Near Castillo San Felipe del Morro, La Capitana Old San Juan provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, concierge services, and smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, separate dining areas, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Calle Norzagaray 412 and Calle Sol 413
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

Is La Capitana Old San Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Capitana Old San Juan?

This property doesn't offer parking.

What time is check-in at La Capitana Old San Juan?

Check-in begins at 3:00 PM.

What time is check-out at La Capitana Old San Juan?

Check-out is at 11:00 AM.

Where is La Capitana Old San Juan located?

Located in Old San Juan, this hotel is within a 15-minute walk of Plaza de Colon and Port of San Juan. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km).

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 21 out of 84 reviews" "
Rating 8 - Good. 17 out of 84 reviews" "
Rating 6 - Okay. 22 out of 84 reviews" "
Rating 4 - Poor. 12 out of 84 reviews" "
Rating 2 - Terrible. 12 out of 84 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Traveled with partner
Disliked: Property conditions & facilities
A lot of the negative reviews stem from the fact that people do not thoroughly read prior to booking. The listing definitely states that not only is the property address a different location from the check-in location, but it’s only stair assessable. Checking in was easy and the property was only about 2- 2 1/2 blocks away 4min walk! I had the Ocean View room and was met w| nice AC upon walking in and the view is absolutely beautiful! Walking distance from just about anything perfect location! Now there were some downs, such as I did not receive check in instructions until 12AM the day of travel after being told I’d get them the day before, both checking in and out no one was at the front desk I was saying hello with no response someone came about 7mins after. The walls of the property and rooms look much older than the pictures used for the listing. The painting doesn’t look fresh, some cracks and water bubble damage which is why people are saying it isn’t clean. The Wi-Fi also didn’t work. With the property being on sort of a main road if you’re a light sleeper the vehicles and loud larger groups of people having conversations passing by will wake you. The Wi-Fi also did not work. If you’re looking for something modern and have health issues with getting up and down stairs and are a light sleeper I wouldn’t recommend for you. For a solo traveler, couple or group of 4 on a budget I’d defn recommend! I really do believe once they take the time renovate the place it’ll be one
Stayed 3 nights in May 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't recommend this room to anyone. First you have to go to another hotel to get the key. After I had to walk down several blocks to get to my room. The suite was up 3 flights of narrow steps and when I finally got into the room I was met by a Hot and Humid living room and a fan. The shower is small and not clean. The shower curtain was filthy and tattered in that tiny excuse of a bathroom. Not to mention the tv had 0 channels and everynight there were various noises coming from residents that live there full time. I recorded some of the noises after the 2nd night. Water damage on most of the walls that were badly covered up that just made the stains more noticeable. This site needs some serious renovations before they even consider to rent it out again. 0 out 10 recommendation.
Stayed 5 nights in May 2024

10/10 Excellent

jamie

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024

6/10 Okay

Eve, Hainesville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We liked the convenience of walking around Old San Juan and dining around the area too. We liked the view very much. The building is old and needs updates on windows, doors which are not very secure, and bathroom is outdated and tiny. Also, we suggest disclosing the fact that the building has no elevator as we are older and had to carry our luggage up to the 3rd floor on a very narrow and deeply inclined staircase.
Stayed 2 nights in Mar 2024

2/10 Terrible

Lei

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia, I contacted many times and no response. We booked La Caitana old San Juan hotel for 2/19 and 2/20. The owner refuse check us in and keeping told us that we have to leave, we are on the wrong address. She send us to 3different addresses until my kids can’t walk anymore. I also asked police to confirm the hotel address which lead us back to the same place. The owner is hiding from us and clean guy does not speak English. We have to find another hotel After two more hours arguments. Expedia, give me money back and I will not have a business with u anymore. Btw, I also complain to BBB and all social media bc what u did
Stayed 2 nights in Feb 2024

4/10 Poor

Annmarie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Ming

Traveled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Brycen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Rika

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I paid for a late check out and was told it’s till 2pm for 50$ On my last day I called to confirm that I’m leaving at 2 they said no it’s 50 for every hour after 11… that’s the only thing I was upset about.. but either that it’s super nice
Stayed 2 nights in Oct 2023