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Quality Inn

2.5 star property
Adults-only hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Quality Inn

Cleanliness standards

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

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About the neighborhood

Map
95112, CA, San Jose, 875 N 13th St

Getting around

  • San Jose College Park Station - 4 min drive
  • Civic Center Station - 19 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 5 min drive

About this property

Quality Inn

Hotel near San Jose McEnery Convention Center
A free breakfast buffet, a garden, and a 24-hour business center are just a few of the amenities provided at Quality Inn. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Free newspapers, a 24-hour front desk, and a computer station
  • A vending machine, coffee/tea in the lobby, and an elevator
Room features
All guestrooms at Quality Inn include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
An adult age 18 or older must assume all liability for the booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel San Jose
Comfort Inn San Jose
San Jose Comfort Inn
Quality Inn San Jose
Quality San Jose
Quality Inn Hotel
Quality Inn San Jose
Quality Inn Hotel San Jose

Frequently asked questions

Is Quality Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. After-hours check-in is not available.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated near the airport, this hotel is 1.2 mi (1.9 km) from San Jose Flea Market and within 3 mi (5 km) of San Jose McEnery Convention Center and SAP Center at San Jose. San Jose Municipal Golf and CSU San Jose State University are also within 2 mi (3 km). Civic Center Station is 19 minutes by foot and Japantown - Ayer Station is 27 minutes.

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Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 506 reviews
Rating 8 - Good. 190 out of 506 reviews
Rating 6 - Okay. 103 out of 506 reviews
Rating 4 - Poor. 50 out of 506 reviews
Rating 2 - Terrible. 17 out of 506 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

VECDET

Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Dona, San Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Molds in the bathroom. Carpet stains. Old and dated
Stayed 1 night in Feb 2020

10/10 Excellent

Lollan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local muito bom para familia.

O local é seguro. Limpeza é boa, só o carpete que estava sujo, considerando bebês que poem a mão no chão. Eu viajei com bebê de 10 meses e não tivemos problemas. Banheiro estava limpo. Camas em bom estado. Cafe da manhã padrão. Gostei do hotel, só o preço que não tem jeito pela região.
Stayed 1 night in Feb 2020

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Joonyong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Anabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad neighborhood, old broken hotel

Our bathroom had black mold, room window broken, all night outside noise. Requested new room, clean but another broken window. Worst hotel experience
Stayed 1 night in Feb 2020

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, very comfortable. The staff was warm and welcoming!The hot breakfast could use some improvement. The oatmeal pot didn’t seem to have been turned on at all and so it was cold and runny.
Stayed 1 night in Feb 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Amy

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pretty good. The staff were excellent. They were very accommodating and made my stay very pleasing. I will say here again if I have to go back to San Jose.
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Ok hotel for the couple of days we needed it for. Convenient to where we needed to be but it could use some fixing up. Elevator was broken, rooms could use some paint. Through no fault of the hotel our "neighbor" the first night decided to have a party at 4 am. I went to the front desk but didn't get much help. An unanswered call to the room was all the help I got.
Stayed 2 nights in Jan 2020

6/10 Okay

Yuly

Liked: Cleanliness

No funciona el ascensor - elevador

El ascensor no funcionaba
Stayed 1 night in Jan 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! The night manager was very pleasant and courteous. The room was clean, though the lampshades in room 325 were broken and needs replacement. The only unpleasant experience, and the manager was very apologetic about, was the broken elevator. We were given a room in the 3rd floor and coming in from a long 6-hour drive and walk up some flight of stairs with our bags was very exhausting. Nevertheless, overall, we had a great stay.
Stayed 1 night in Dec 2019

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, room comfort
Not in the best neighborhood, the elevator was broken
Stayed 1 night in Dec 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A satisfactory stay

It is nicely located to easy airport access. The grounds are well maintained as well as the building. The room was clean except for a couple of stains on the carpet. I was originally given a second floor room, but the desk clerk graciously changed that because the elevator was out. She did say that they expected a repairman the next day. Prompt service to issues always gets points from me. The breakfast was nice with a decent variety.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was okay but the elevator didn't work. I had to carry my luggage through the stairs.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Elevator broken...had the feeling it was down for weeks. Late ck in. Front desk person not the easiest . Bags very heavy from travelling 10 days. 2 of us. Had to carry luggage up to 2nd floor. Grrrr.
Stayed 1 night in Dec 2019

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was clean and new. The only thing I didn't like was that the receptionist was too busy. Left me on hold too long.
Stayed 1 night in Dec 2019