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Reviews of Drury Plaza Hotel San Antonio Airport

3 out of 5
Drury Plaza Hotel San Antonio Airport
95 NE Loop 410, San Antonio, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1199 out of 1576 reviews" "
Rating 8 - Good. 247 out of 1576 reviews" "
Rating 6 - Okay. 63 out of 1576 reviews" "
Rating 4 - Poor. 40 out of 1576 reviews" "
Rating 2 - Terrible. 27 out of 1576 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable beds. Close to airport makes traveling convenient.
Stayed 1 night in May 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

LaShay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went here for our Anniversary this past Saturday. Check was easy and quick. Really enjoyed the kickback hour
Stayed 2 nights in May 2024

10/10 Excellent

Donnie, Tomball

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service and attention from the workers
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel, friendly and helpful staff and I would gladly stay here again.
Stayed 1 night in May 2024

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the breakfast options and that they had an evening social with dinner selections.
Stayed 3 nights in May 2024

4/10 Poor

Ernie

Business traveler
Disliked: Staff & service, property conditions & facilities
Fire alarm went off in the middle of the night 3 nights during a 4 night stay. Elevators out of order. Some staff less than pleasant. Others less than helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great quick overnight stay. Easy and restful before more travel
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard, Kerrville

Stayed 1 night in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet property.
Stayed 1 night in May 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price and convinience in downtown San Antonio.
Stayed 3 nights in May 2024

10/10 Excellent

Garry, OKLAHOMA CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby, room felt a little dated, great dinner-snack/breakfast options. Parking garage was shared with another property and a little hard to find a parking space. Overall good.
Stayed 2 nights in May 2024

10/10 Excellent

raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Violin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is above any behind. The popcorn they Have and the free snack (they call it snack but it’s pretty much dinner!) makes it so worth the money. Plus the rooms are spacious and clean. The only problem is parking is just a bit tough sometimes. The lot is busy. We loved our stay! This was a great choice
Stayed 2 nights in May 2024

10/10 Excellent

Lenreya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that the stay included breakfast and dinner with adult beverages included. The tub was a little dated but I have seen worst in big name hotels. I would stay here again on my next visit. #airmangraduation
Stayed 2 nights in May 2024

10/10 Excellent

Maria, Laredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from staff and hotel manager. Excellent!
Stayed 1 night in May 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never imagine that Drurys has all those amenities. Exelence service!
Stayed 1 night in May 2024

10/10 Excellent

Art

Liked: Amenities
Very nice
Stayed 5 nights in Apr 2024

10/10 Excellent

nicole

Liked: Staff & service
Clean, alot of food, great customer service
Stayed 2 nights in May 2024

6/10 Okay

Dolores

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is really rundown and smells like old cigarette smoke. The perfect way to describe this place is think of an old Laughlin hotel/casino. It looks and smells just like that! Never again.
Stayed 2 nights in May 2024

10/10 Excellent

Roberta, Corpus Christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this is an older property it was probably the cleanest hotel we've stayed at. The bed and all of the pillows we extremely comfortable. The breakfast was a huge buffet and the staff kept the dining are clean. Would recommend this hotel to friends and family.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Love the Drury brand. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2024

10/10 Excellent

ELAZAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, excellent breakfast, excellent rooms
Stayed 1 night in Apr 2024

2/10 Terrible

Madison

Stayed 3 nights in Apr 2024

10/10 Excellent

Drew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great service awesome staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single time I get to my room it’s clean and my stay is always a good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough nice things about this property - the staff is spectacular! In fact - take time to look up the Drury company - started 50 years ago and still applies the same business principals… great service, clean rooms at an affordable price… AWESOME!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was out standing, anything you would want for breakfast was available. Loved the layout of the room with a separate sitting area from the bedroom divided by a pocket door. The pool area was beautiful. The pool was refreshing not heated.
Stayed 2 nights in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie, alamo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with my family of 10 and it was the best i liked everything
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. The location was convenient to the airport, restaurants and shopping. The rooms were quiet, comfortable and clean.
Stayed 1 night in Apr 2024

4/10 Poor

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy compared to Lone Oak location. Make sure you get a room AWAY from dining area.
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Really liked the complimentary food and drinks! Made the cost ofour room very affaedable
Stayed 1 night in Apr 2024

10/10 Excellent

Randi, Medford

Traveled with family
Liked: Cleanliness, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, really liked the 5:30 kickback and complimentary food and breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it cause it was nice and quiet didn’t even hear the traffic noise from the highway the parking area was well lit up and safe.
Stayed 2 nights in Apr 2024

4/10 Poor

Maria M.

room was very hot at night my family didn’t sleep well
Stayed 1 night in Apr 2024

8/10 Good

Frank, Georgetown

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was near everything I needed essentially
Stayed 1 night in Apr 2024

10/10 Excellent

Toby, Albuquerque

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was never cleaned. Not sure why. But, that was something we could live with.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice rooms
Stayed 1 night in Apr 2024

10/10 Excellent

DIANNA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has covered parking
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tarra, Cypress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rene was amazing and so helpful.
Stayed 1 night in Apr 2024