Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
San Antonio hotel in Park Village with free breakfast and a fitness center

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Outdoor pool
Desk, laptop workspace, blackout drapes, soundproofing
Lobby
Combined shower/tub, hydromassage showerhead, free toiletries

Reviews

7.6 out of 10

Good

Popular amenities

7.6 out of 10
Guests liked the amenities.
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is ¥9,368
¥10,937 total
includes taxes & fees
Sep 28 - Sep 29
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Room options

Available filters for rooms
Showing 11 of 11 rooms

Suite, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • Sleeps 6
  • 2 King Beds

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Fan
Blackout drapes/curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
78218, TX, San Antonio, 4639 Rittiman Road

What's nearby

  • Brooke Army Medical Center - 6 min drive
  • Frost Bank Center - 8 min drive
  • Alamo - 10 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • River Walk - 10 min drive

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Dutch Bros Coffee - ‬6 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel near Frost Bank Center
Take advantage of free self-serve breakfast, laundry facilities, and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business center are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and a water dispenser
  • Coffee/tea in the lobby, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms have comforts such as first-run movies and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on Sep 28, 2024 start from ¥9,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Self parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-out is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. Frost Bank Center and San Antonio Zoo and Aquarium are also within 6 mi (10 km).

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 588 reviews" "
Rating 8 - Good. 166 out of 588 reviews" "
Rating 6 - Okay. 112 out of 588 reviews" "
Rating 4 - Poor. 45 out of 588 reviews" "
Rating 2 - Terrible. 50 out of 588 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Air conditioner didn't work well until after midnight. Set at 68 and it was hot until way after midnight. Very noisy unit
Stayed 5 nights in Sep 2024

10/10 Excellent

Shannah, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Irma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We Booked 2 rooms for 5 nights , flight was delayed until the next day, so we were told we would get refund for the first night , we didn't. We found a big roach in the bathroom, we got moved to a different room where we found a dirty condom, moved us a 3rd tine it was mid night too tired to pack up and check out, but we did check out the morning (a night early) we were told again that we would get a refund for the night we didnt check in and for the night we found the roaches and for the early check out night! We got back home from our trip contacted expedia and they told us the manager at the hotel denied all of refunds and said that we stayed theyre all 5 nights! We just let it go, even thought we could confirm we werent even in texas the first night and the last night we stayed at a different hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024

8/10 Good

Otis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good location, right in middle of everything that i needed to eat and shop. The only thing that i hated was that i could only get (3) stations on my television
Stayed 3 nights in Aug 2024

2/10 Terrible

Alec

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay in this hotel. Will stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Bobby

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

YENISEY, MIAMI

Traveled with family
Liked: Staff & service
Disliked: Amenities
Not the place wheeler I come back again.
Stayed 3 nights in Jul 2024

6/10 Okay

Nicolette

Traveled with family and small children
Liked: Staff & service
The staff was AMAZING and very kind. However the hallways were stuffy and muggy and the pull out bed mattress was horrible. The breakfast was not very good. But seriously the staff here is super sweet and wonderful.
Stayed 2 nights in Jul 2024

8/10 Good

Cory

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Karissa

Stayed 1 night in Jul 2024

6/10 Okay

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

Felecia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, had homeless people around
Stayed 2 nights in Jun 2024

8/10 Good

Morgan

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Susan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When checking in the front desk girl was really nice and informative. The room however was a different story it was clean but smelt heavily of cigarettes which I reserved a nonsmoking room and smelt like an ashtray. We didn’t even try the breakfast due to the fact of the reviews mentioned before.
Stayed 1 night in Jun 2024

4/10 Poor

Misti

Traveled with family
Disliked: Cleanliness
Large cockroaches in the bathroom for two nights (out of 3) and tiny bugs on the floor in the bathroom. Ac did not work in the building only in the rooms. Would not stay there again. Also side door was unlocked and i told the person working at the front desk
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

TreyVon

Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in May 2024

10/10 Excellent

Peppie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024