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Reviews of Blue Waters by Serendib

3.5 out of 5
Blue Waters by Serendib
373 Mafco Street, Senga Bay, Salima

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nadia

Traveled with family
Liked: Staff & service
A little dated and old
Stayed here for one night , it was hot season and the rooms were very stuffy air con was effective and room was tired with old windows and broken toilet and sink. Staff were extremely helpful and made up for the difference.
Stayed 1 night in Nov 2023

8/10 Good

Fatuma

Liked: Staff & service
No comment
Stayed 1 night in Jul 2023

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and thr place is clean and welcomi
Stayed 4 nights in Feb 2022

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

david

Beautiful setting on the beach, but the property is a little hard to get to if you miss the sing on the main road. Best case is that the last 1km is a dirt road- easy in my four wheel drive, but in a sedan you probably have to go very slowly. A few people used the pool and the lake, but time you lake visit carefully around the goats and cattle herded across the beach- friendly staff and this place had a very local crowd when I stayed
Stayed 1 night in Nov 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Getaway
Really enjoyed our stay with Blue Water. The beach is privately situated and our kids loved the pool.
Stayed 2 nights in Nov 2020

2/10 Terrible

Yobu

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Friendly staff but limited menu, very bad internet (then completely off after heavy rain), not too good service in terms of response. Location is good. Activities not as great. Overall, we enjoyed the stay, the rooms were spacious - the mattress was bad (dipped in the middle) and the roof leaked through the lights fixture (and other places) during heavy rains. I definitely do NOT regret going, it was a good experience but would not go back.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
The rooms were OK but the maintenance was not good, for example, the lock on the door was installed backwards and the lock hardly connected with the door frame. The door was also not a proper fit with space around the edge of the door and the frame where persons could look in if they wanted. The inlet on the lake which fronted the property was polluted and there even appeared to be sewage overflow from the next property into the inlet. A health hazard. There were no warning signs present by the water but in fact peddle boats, etc. The two positive spots were the friendly staff and the good Indian food.
Stayed 2 nights in Apr 2019

10/10 Excellent

Mashegwane Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the experience
Friendly people/staff, going an extra- mile to help & make the stay pleasant
Stayed 7 nights in Mar 2019

6/10 Okay

Manuel

Liked: Staff & service
Disliked: Property conditions & facilities
Over rated
Clearly over rated, is not worth the price. Amazing landscape. Beautiful amenities. Room is spacious but bad quality construction in general - facilities work sometimes (AC, TV), WiFi is acceptable when it's working. Bad food in the restaurant. Very nice staff despite the clear lack of preparation.
Stayed 2 nights in Dec 2018

10/10 Excellent

SAVESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb ambiance
It was awesome! Enjoyed my stay
Stayed 1 night in Nov 2018

6/10 Okay

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Bring your cash
Staff were wonderful. Very friendly and accommodating. Beds were very hard. It felt like we were sleeping on box springs with no mattress. Wifi spotty. Food very good. Beware - credit card machine never works. Be prepared to pay entire cost with cash.
Stayed 5 nights in Jun 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Friendly staff, but old buildings and overpriced
Overall, this hotel was overpriced for the quality it provided. The staff were friendly, but the rooms and buildings were very tired and in need of renovation and my room overlooked a dilapidated courtyard.. The wifi was not strong enough to extend to the bedrooms, but was only in the main building, and there were only 2 TV channels (no news). The staff also had problems dealing with the pre-paid booking from Hotels.com and asked me to pay again when I checked out - this took almost half an hour to resolve, and almost maid me and my colleagues late for our morning meetings.