Executive Penthouse, 1 Bedroom, Kitchen, Harbor View | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Reviews of Chipman Hill Suites - Pratt House

3.5 out of 5
Chipman Hill Suites - Pratt House
1 Chipman Hill, Saint John, NB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 99 reviews" "
Rating 8 - Good. 23 out of 99 reviews" "
Rating 6 - Okay. 6 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 1 out of 99 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Susan on Mar 27, 2024
Hello Kimberly;Thank you so much for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John.We were so pleased to share one of our Victorian mansions with you and even more pleased to know you found everything to be to your satisfaction.We truly appreciate your business as well as your 5/5 rating, and we hope you will stay with us again.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities
Stayed 1 night in Feb 2024
Response from Susan on Feb 18, 2024
Dear Brenda;Thank you so much for choosing Chipman Hill Suites for your recent stay in historic uptown Saint John. We were so happy to have you stay with us. We are very grateful for your business and also, for your wonderful score of 5/5 on your post stay review.Thanks again and we hope you will stay with us again soon.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Jeffrey Norman

Business traveler
Liked: Cleanliness, room comfort
Perfect as always!
Always love staying at Chipman Hill properties. Pratt House is a great location uptown, close to everything.
Stayed 2 nights in Feb 2024
Response from Susan on Feb 10, 2024
Dear Jeffrey;Thank you so very much for once again choosing Chipman Hill Suites for your accommodations here in historic uptown Saint John.It is always our pleasure to host you.Your very kind review is so much appreciated as is your business. Thank you!Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Jennifer Bent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Susan on Dec 12, 2023
Hello Jennifer;Thank you so very much for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John. We were so very pleased to share our Victorian mansion with you.We are very grateful for your business and also, for your wonderful 5/5 rating.We hope you will stay with us again soon.Wishing you a very happy Christmas and all the best for 2024.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Monika

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chipman Hill Suites Team on Dec 9, 2023
Thank you for your business, we really appreciate it.We were happy to share our Victorian mansion with you and hope you enjoyed your stay. We hope you will stay with us again.

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Susan on Oct 7, 2023
Dear Valued Guest, Stephen;Thank you for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John, New Brunswick. We truly appreciate your business and were so happy to share our Victorian mansion with you during your stay. After over 30 years, our passion for improvement continues and we hope you will stay with us again in the future. We will work hard and hope you will rate us at 5/5 on your next stay. Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic building but with all the modern comforts. Staff were very friendly. Only thing missing was a full length mirror.
Stayed 3 nights in Sep 2023
Response from Susan on Sep 27, 2023
Dear Janet;Thank you so very kindly for your 5/5 rating. We are so grateful. I am shocked your room did not have a full length mirror. This will be corrected immediately.Thank you so much for your business and for your very gracious review.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and walkable to pubs, restaurants and waterfront area. Room was spacious and clean! Parking was tight but nice to have!
Stayed 1 night in Aug 2023
Response from Susan on Sep 2, 2023
Hello Tracey;Thank you so very much for your wonderful 5/5 review.We were so very happy to share our Victorian property with you for your recent stay here in historic uptown Saint John.Thank you so much for your business and for your review.I hope you will stay with us again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Susan on Aug 13, 2023
Dear Valued Guest, Pamela;Thank you for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John.We truly appreciate your business.We hope you enjoyed your time in Saint John. It would be our pleasure to host you again in the future as we continue to strive to improve every aspect of our guest experience. Hopefully you will stay with us again and will, at that time, find us worthy of a 5* review, which is always our goal.Thank you again for your business.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Susan on Aug 11, 2023
Dear Kevin;Wow, thank you so much for your 10/10 review!We are beyond grateful. It was our pleasure to share this Victorian mansion with you on your recent visit to historic uptown Saint John. Your business is very much appreciated and we hope you will stay with us again in the future.Happy travels!With gratitude,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

shelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay in this historic property. Beautiful building. Clear instructions on how to get in and the parking area was nice and tucked away. My only wish is that check out could be at noon so I could send more time there 🙃 Definitely would return and recommend.
Stayed 1 night in Jul 2023
Response from Chipman Hill Suites Team on Jul 17, 2023
Thank you so much for your wonderful review. We loved having you stay with us. Just give us a call and we will get you booked in.

10/10 Excellent

Kristin, Crown Point

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay. Our suite was clean and roomy. The building dates back to 1850. It was very well maintained and had a lot of character.
Stayed 2 nights in Jun 2023
Response from Chipman Hill Suites Team on Jun 17, 2023
We're so happy you enjoyed your stay with us! We pride ourselves in taking care of such beautiful landmarks. Thank you for such a lovely review, it means the world. We hope to see you in the future!

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, room comfort
Beautiful, historic property in a great location in uptown to Saint John. Easy walking distance to the convention centre, shops, restaurants, the city market and tourist attractions. Very responsive staff.
Stayed 3 nights in Jun 2023
Response from Chipman Hill Suites Team on Jun 8, 2023
Hi Valerie, Thank you so much for your positive feedback! We're glad to have you as our guest and to see that you enjoyed our property! It makes us incredibly happy to know that we met all of your expectations! We'll continue to work hard to provide exceptional service to all of our guests.

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Marsha ~ CHS on Jun 11, 2023
Hello Stacy, thanks for taking the time out of your day to leave us a 10/10. I'll be sure to let the staff know they did a great job to keep our guests happy. We look forward to the opportunity to welcome you back again one day soon!

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is ideal and the property is historic and beautiful.
Stayed 1 night in Mar 2023
Response from Susan on Aug 13, 2023
Dear Valued Guest, Sherry;Thank you kindly for choosing Chipman Hill Suites for your stay here in Saint John earlier this year. I am sorry to be late in responding.We truly appreciate your business and were very happy to share our historic mansion with you as you visited in our historic City of Saint John.Thank you so much for your 5/5 review. We are grateful. Hoping to see you again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Love our stays here! Always so beautiful and inviting! The tv didn’t work but there was a power outage because of weather the day before so I assumed that was why and honestly didn’t bother with it anyways! It was still wonderful!
Stayed 1 night in Jan 2023
Response from Chipman Hill Suites on Jan 31, 2023
Thank you so much for your kind words; greatly appreciate it. We tested the TV immediately after reading your email and it worked the maintenance team said the HDMI button was accidentally clicked. From cable, it went to HDMI. We wish you had called us so we could have assisted you by phone or come in to assist you. Thank you very much for your business and tell please email us personally when booking your next visit and we will give you an upgrade.

6/10 Okay

Carol, Hillandale

Traveled with partner
Liked: Cleanliness
The room was fine. The pictures that were given of the property had nothing to do with what we actually got. I think this is more to do with Chipman Hill than Expedia. For reasons unknown, Chipman likes to keep it a mystery until you walk into your room. You won't know the location until after you book. We thought there would be a couch and there wasn't. so, when our son visited, he and I sat at the top of the bed. The bottom of the bed kept flipping. My husband tried to correct it but to no avail. But again, overall the room was fine.
Response from Chipman Hill Suites on Dec 8, 2022
Hello Carol;Thank you for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John. We were very happy to share out historic property with you and your husband. It was nice your son was able to come and visit you.Your recent 3 * review is one of the lowest rankings we have ever had, and I feel extremely badly that we didn’t meet your expectations. When we reviewed your reservation, I see you booked a “Classic” king bed from the two types of king bed rooms we were offering on Expedia when you reserved. This is our smallest and most economical king bed room type with a kitchenette and an air pool or whirlpool tub. It is always difficult for us to guess what a potential guest wishes to have that was not listed in the online offering (such as a couch) In addition to the type of king bed room on Expedia when you booked the other, called “Executive Suite” was a little more expensive and had a sofa and a full kitchen. Had you asked us for a larger room with a sofa upon check in, if available, the larger room would not have cost you very much extra. (I think the difference was 14.) I have looked at the 10 photos on Expedia in the “Classic” selection and this shows exactly what we were offering. As luck would have it, you were actually upgraded to a larger room. If you look to Expedia for photos of the “executive suite”, I think this is what you were looking for, but didn’t book (or pay for).I have sent you a private email which I hope you have received.Again, our sincere apologies for your disappointment. Hopefully the aforementioned email will go a long way to alleviating your disappointment with us. Sincerely,Susan FullertonChipman Hill Suites

10/10 Excellent

Jacqueline

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Katherine

Stayed 1 night in Oct 2022
Response from Susan Fullerton on Oct 10, 2022
Dear Katherine;Thank you kindly for your 10 out of 10 review. It made my day.We were happy to share this Victorian mansion with you and hope you enjoyed your visit to historic uptown Saint John.Thank you so much for your review and for your business. We hope you will stay with us again soon.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2022
Response from Susan Fullerton on Oct 9, 2022
Dear Valued Guest;Thank you so much for taking time to rate us here! I am so very, very pleased to see we received a 10/10 rating from you.We truly appreciate your business and are so grateful for the wonderful score you have given us.I hope you will stay with us again in the future.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Sylvain

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from Susan Fullerton on Oct 9, 2022
Dear Valued Guest, Sylvain;What a pleasure to know that you enjoyed your stay so much you gave us a 10 out of 10 rating. This is so very, very much appreciated by all of us here at Chipman Hill Suites.We are grateful for your business and for your rating. Thank you so very much. We hope you will stay with us again in the future. Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Dave

Liked: Cleanliness, room comfort
Heritage property, lovely rooms, great area
This heritage property is a wonderful place for accommodations while visiting Saint John, NB. It is in walking distance of numerous restaurants, pubs, cafes around the Uptown Area (although some hills involved!) and near parks. The rooms have wonderful furnishings and amenities; and one of the most comfortable beds ever slept in. The kitchenette is fully equipped if you want to make your own meals on site. Full marks to the operators for their communications ahead of time; instructions made for clear access to the room. We would stay here again!
Stayed 1 night in Jul 2022
Response from Chipman Hill Suites on Jul 16, 2022
Thank you for your kind words about your recent stay here at Chipman Hill Suites. We truly appreciate your business. It was a pleasure having you with us, and we are pleased to know that you had a fantastic stay in one of our heritage properties!

6/10 Okay

Jane

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Marjorie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked having a kitchen and laundry. We had trouble with the heat in the room…too warm. Also someone took our prepaid parking spot which was a hassle,
Stayed 2 nights in Jun 2022
Response from Susan Fullerton, Chipman Hill Suites on Jun 8, 2022
Dear Marjorie; Thank you for your kind review. I loved seeing your name! My middle name is Marjorie, it isn't very common! The problem from about mid-May until mid-June is that it is often warm enough that people want the air conditioners installed, but some nights get quite cold, and if we turn the furnaces off, we get multiple calls asking for them to be turned back on. This is an issue each and every year (for the last 30 years) at this time of year. We do the best we can insofar as we install the AC's in mid to late May, and leave the furnaces on (thermostats turned down) until the first week of June. In fact, they were just turned off for the season yesterday. I do apologise for our very "varied" weather here in New Brunswick - we often say "if you don't like the weather here, wait five minutes and it will change!" We make the very best decisions we can on heating and cooling during this 3 week period when either can be requested. I am so sorry someone too your prepaid parking spot. I am glad our on call staffer was able to look after you in an adjacent spot, but I know it is a nuisance when someone takes the wrong spot. It doesn't happen frequently, and I am so sorry it happened to you. I am glad the things which were within our control were to your liking, and I truly apologise about the others. Sincerely, Susan Susan Fullerton

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, room comfort
such a great place to stay.
I almost hate to tell you so that I can always get a spot here but truly this is too special not to share it. I was really quite amazed. I'd never stay anywhere else now in St John. What a change from the normal sterile/always the same hotel room/suite. The room décor furniture and architectural details were quite amazing. a great location, incredibly comfortable and so scrupulously cleaned it appeared brand new. The check in process worked flawlessly, I needed a minor bit of help during the stay and they responded instantly and solved the small issue. I really can't think of a single thing to change. Value for $$ is outstanding.
Stayed 2 nights in Mar 2022
Response from Susan Fullerton on Apr 1, 2022
Dear Valued Guest Robert; Thank you, thank you, thank you for this fabulous review. It was so gratifying to read it. I will be sharing it with our staff who will all be thrilled to read it also. Your wonderful comments just made not only my day, but my week. Thank you so much for your business and your wonderful review. Sincerely, Susan Susan Fullerton Chipman Hill Suites

10/10 Excellent

Sherry

Liked: Cleanliness, room comfort
Chipman Hill Suites is a Beautiful hotel in the uptown core of the City and would highly recommend.
Stayed 1 night in Dec 2021
Response from Jayne on Jan 4, 2022
Thanks so much for your kind words, Sherry! We appreciate your comments AND your business, and wish you a happy new year!

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from Susan Fullerton, Chipman Hill Suites on Dec 13, 2021
Dear Marlene; Thank you so very, very much for taking time to review us! We were delighted and honoured with your 10/10 review. It was our pleasure to share our Victorian mansion with you and I hope you will stay with us again soon. Thank you for your business and thank you again for your wonderful review. Sincerely, Susan Susan Fullerton Chipman Hill Suites

10/10 Excellent

Shelbee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, very spacious, easy check-in and out process, very clean. We absolutely loved our stay! Would highly recommend!
Stayed 1 night in Dec 2021
Response from Susan Fullerton, Chipman Hill Suites on Dec 7, 2021
Hello Shelbee; Thank you so much for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John. We were so pleased to share our Victorian mansion with you! I hope you will stay with us again soon. Sincerely, Susan Fullerton

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was comfortable, clean, in a great location and quiet. The room, while not very large, had everything we needed, including a very comfortable bed. We did not receive instructions for check-in but I was able to call the after-hours line and they were very helpful!
Stayed 1 night in Sep 2021
Response from Susan Fullerton, Chipman Hill Suites on Oct 12, 2021
Dear Valued Guest, Stephanie; Thank you so very much for your lovely 5/5 review. I am very sorry you did not receive your check in instructions, this is mortifying to us. I am very glad that our after-hours staff member looked after you well. I hope you will stay with us again in the future. Sincerely, Susan Susan Fullerton Chipman Hill Suites

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and well-appointed
Stayed 2 nights in Sep 2021
Response from Susan Fullerton on Sep 24, 2021
Dear Valued Guest Bruce; Thank you so very kindly for taking time to post this 5/5 review. It is greatly appreciated. We are truly grateful for your business and hope you will stay with us again in the future. Sincerely, Susan Susan Fullerton Chipman Hill Suites

10/10 Excellent

Duane, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to the penthouse which was very nice. Only issue three flights of steep stairs. We really enjoyed our stay.
Stayed 1 night in Sep 2021
Response from Susan Fullerton on Sep 10, 2021
HI Duane; Thank you so much for your very kind 5/5 review. We truly appreciate it. I am told that the nearby fitness centres charge people good money to use their "stair climber" machines. You can do it here at Chipman Hill Suites for free if you book a penthouse suite! We hope you will stay with us again, and if you would like a main floor suite, just let us know and we'll look after you. Thank you so much for your business. We are grateful! Sincerely, Susan Susan Fullerton Chipman Hill Suites

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic building, amazing room, perfect location. Plus the service was outstanding.
Stayed 1 night in Aug 2021
Response from Susan Fullerton on Sep 5, 2021
Dear Valued Guest, Allan; Thank you for choosing Chipman Hill Suites for your recent stay. We truly appreciate your business and your wonderful comments in the review above. We hope you will stay with us again soon. Sincerely, Susan Susan Fullerton Chipman Hill Suites

2/10 Terrible

Michel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a unique historical building located in downtown Saint John. Lovely furnished and very clean. I would certainly stay here again.
Stayed 1 night in Aug 2021
Response from Susan Fullerton on Sep 1, 2021
Dear Valued Guest Lora; First of all, I would like to thank you for your wonderful review. It does my heart good to "see" our buildings thru the eyes of our guests. Thank you so much for showing it to me thru yours! Secondly, thank you so very, very much for your business. We truly appreciate it. We are working hard to get back on our feet after surviving the worst (I hope!) of the pandemic. We are so happy to have people like you traveling again. Finally, it was so kind of you to take the time to write us this lovely review. You made my day. Sincerely, Susan Fullerton Chipman Hill Suites

10/10 Excellent

Deborah, Barrie

Traveled with partner
Liked: Property conditions & facilities
Location, clean, well appointed…. Exactly what we needed!
Stayed 10 nights in Aug 2021
Response from Susan Fullerton on Aug 31, 2021
Hello Deborah; It was such a pleasure to read your marvellous review. Honestly, it made my day. We were so very happy to share our Victorian mansion with you and we hope you will stay with us again in the future. Thank you so very much for your business. We truly appreciate it. Sincerely, Susan Fullerton

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 1 night in Jun 2021
Response from Susan Fullerton on Sep 10, 2021
Dear Valued Guest; Thank you for choosing Chipman Hill Suites for your stay. Please contact me directly if there is anything we can improve on next time, as we want to be so much better than "OK" the next time you stay with us. We truly appreciate your business and want to be the best we can be! My email is suites@chipmanhill.com Thank you again for your business. Sincerely, Susan Fullerton Chipman Hill Suites

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Susan on Mar 27, 2024
Dear Valued Guest, Marlene;A very belated "thank you" for your 10/10 review on your stay with us here at Chipman Hill Suites back in 2021. Being technically challenged, I have just seen this today (March 27/24) for the first time. I do apologise for taking so long to say a very belated "thank you" for your very kind score given to us.We thank you kindly for your business and for your wonderful score. Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
Amazing locations
Always an amazing stay!!
Stayed 1 night in Feb 2021
Response from Susan on Mar 27, 2024
Dear Valued Guest, Marlene;Thank you so much for your wonderful 10/10 review. We appreciate it, and your business, so very much. I sincerely apologise that I didn't see your review until now, March 27, 2024. I am going with "better late than never" in this instance, and again, thank you very kindly for the great score you gave us as well as choosing us in the first place.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Dale

Stayed 1 night in Jan 2021
Response from Susan on Mar 27, 2024
Dear Valued Guest, Dale;My technical limitations caused me to miss writing to thank you for your business as well as for the wonderful 10/10 score you awarded us. I do apologise most sincerely for the delay in writing to thank you. I hope this finds you well and enjoying the thoughts of spring coming soon.Thank you again for your business and the 10/10 score you gave us. So very much appreciated. Again, so sorry for my delay in writing this. Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
Highly recommended
We stay with Chipman hill suites 6-8 times per year and it’s always a perfect stay!
Stayed 1 night in Jan 2021
Response from Sarah on Jan 18, 2021
Thank you very much for your very kind review, Marlene! I am so glad to hear that you enjoyed another perfect stay with us! It is always a pleasure having you as our guest. We hope to see you again on your next visit to Saint John!

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
Always recommend!
Always a perfect stay! Beds are so comfortable!
Stayed 1 night in May 2020
Response from Susan on Mar 27, 2024
Dear Valued Guest, Marlene;Only today, March 27, 2024, am I seeing your wonderful 10/10 review from so long ago. Thank you so very much for it, and for your business. I am so sorry it took me so long to write.Sincerely,SusanSusan FullertonChipman Hill Suites

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Nov 2019
Response from Chipman Hill Suites on Dec 5, 2019
Dear Valued Guest Anonymous, We very much appreciate both your review and your business. Thank you for both! We'd love to have you stay with us again, and look forward to a future visit. Once again, thanks!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Chipman Hill Suites on Oct 4, 2019
Dear Valued Guest Anonymous, Thank you for the full-points review. I'm so glad had a great stay at Chipman Hill Suites! We hope you'll stay with us next time you're in Saint John. Happy future travels!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on Aug 21, 2019
Dear Valued Guest Anonymous, Thank you for your full-points review. We are very glad you enjoyed your stay! We'd love to have you stay with us again, and wish you happy future travels. Thank you for choosing Chipman Hill Suites!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on Aug 16, 2019
Dear Valued Guest Anonymous, We appreciate your business, and your full points review. Thank you so much!

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on Aug 9, 2019
Dear Valued Guest Anonymous, Thank you for your review. We hope you'll stay with us again, and wish you happy future travels.

8/10 Good

Nancy, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A diamond in the rough
We were skeptical when we got to the neighborhood of the hotel. But we were pleasantly surprised with our room. Very nice.
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on Jul 25, 2019
Dear Valued Guest Nancy, I'm so happy you enjoyed your room and found it "very nice" ! Our buildings are all located in the vibrant city center of Saint John, in popular areas within walking distance to Uptown shopping, entertainment and restaurants. I'm so glad that your concerns about the neighborhood were alleviated! The neighbourhood you stayed in is well protected, with a police station located just across the street from the building you stayed in. Thank you for your review. We appreciate your valuable comments. We'd hope you'll stay with us again, and wish you happy future travels.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great location, beautiful building, incredible room, and the absolute comfiest bed I have ever slept on. We will definitely be back!
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on Jul 23, 2019
Dear Valued Guest Danielle, We were thrilled to learn that you enjoyed so many things about your stay at Chipman Hill Suites. That you enjoyed the location, beauty of the building, and comfortable bed means the world to us! We're so glad you plan to stay with us again, and look forward to your next visit. Thank you!

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally locates apartment style hotel in downtow
Hotel near many attractions on water front and downtown. Very nicely maintained and historic building, rooms with kitchenette and extra seating.
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on Jul 23, 2019
Dear Valued Guest Tor, Thank you so much for your kind words. Our diligent staff works hard to provide a good experience for our guests, and that we "hit the mark" with you means the world to us! We hope you'll have the chance to stay with us again, and wish you happy future travels. Once again, thank you!

10/10 Excellent

Verified traveler

Stayed 10 nights in Jun 2019
Response from Chipman Hill Suites on Jun 17, 2019
Thank you so much for your full-points review! We're very happy that you enjoyed your stay with us, and hope you will come again.