Deluxe Twin Room, Jetted Tub | Terrace/patio
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Reviews of Garden Terrace Saga Hotels & Resorts

3.5 out of 5
Garden Terrace Saga Hotels & Resorts
3-7-8, Shineihigashi, Saga, Saga

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 58 reviews" "
Rating 8 - Good. 10 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

man kit

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Mold bathroom
Stayed 3 nights in Sep 2023

10/10 Excellent

MARK

Traveled with family
Liked: Staff & service, property conditions & facilities
This was my first time outside the USA and I couldn’t have picked a better place. The staff was super friendly and helpful. I would definitely recommend this hotel to anyone staying in Saga. We got the breakfast package and we’re able to mix it up everyday. My wife and I tried almost everything and they were all delicious. They also have a fully stocked lounge with snacks, sodas, beer and even a small selection of liquor. Not speaking the language was no problem as they have iPads and use Google translate. I give it a 10 out of 10!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Sheldon

Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

BallBall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Morden Hotel , big toilet , staff nice but with limit English
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Quiet, clean, comfortable and location convenient.
Stayed 2 nights in Oct 2019

10/10 Excellent

tat k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was superb, brand new and modern, outstanding interior design, great staff. Could not have been more pleased. The hotel has ample parking, it is a little out of central Saga (a few kilometres. Had dinner in the restaurant - outstanding. Our favourite hotel in Kyushu.
Stayed 1 night in Apr 2019

10/10 Excellent

sing chai

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024

10/10 Excellent

KAZUYOSHI

Stayed 1 night in Feb 2024

10/10 Excellent

Lai Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

ひでとし

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

THOMAS

Stayed 1 night in Dec 2023

10/10 Excellent

JAE WAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 우수한 서비스
시설ㆍ서비스ㆍ청결도모든것이 좋은 호털이나 교통편이 차가 없으면 불편하고 수영장에서 저녁시간때에는 모기에게 물릴수 있슴
Stayed 2 nights in Aug 2023

10/10 Excellent

のぶひと

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
朝食がとてもおいしかった。値段だけの価値はある。 飲み放題のラウンジも良かった。
Stayed 2 nights in Jul 2023

8/10 Good

EMIKO

Liked: Cleanliness, staff & service, property conditions & facilities
SAGAアリーナのライブ前後で利用するには食事と交通手段が厳しかったです。JRはSuicaが使えないので現金とクレジットカードだけで、タクシーもクレジットカード使えないタクシーがあった。最寄りバスは1時間に1本しかない。 ホテルはトイレもお風呂も最新だったのでかなり快適でした。
Stayed 1 night in Jul 2023

8/10 Good

Chan Lam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Yim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roof jacuzzi very good experience
Stayed 1 night in May 2023

8/10 Good

BYUNGJICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 깔끔하넹.
Stayed 1 night in Apr 2023

6/10 Okay

Ka Lee Carrie

Traveled with group
Liked: Cleanliness, staff & service
虛有其表 大而無當
房間很冷, 要投訴才借出小暖爐. 租用的是有jacuzzi 的大房, 但擺設不好用. 酒店虛有其表.
Stayed 2 nights in Dec 2022

10/10 Excellent

TAMAMI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルでのんびりする事が目的でしたのでとても満足できました。
Stayed 1 night in Nov 2022

8/10 Good

HIROAKI

Stayed 1 night in Jan 2022

6/10 Okay

Naoyuki

Business traveler
Liked: Amenities, property conditions & facilities
良かった、施設は綺麗だた
Stayed 1 night in Oct 2021

6/10 Okay

Aimi

Stayed 1 night in Aug 2021

10/10 Excellent

Kayoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルは清潔感があり、スタッフの方の対応も最高でした。ぜひまた泊まりたいホテルです。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足
とても綺麗です。部屋は少し手狭でしたが、全体的には大満足です。
Stayed 1 night in Jul 2021

10/10 Excellent

FUKUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

TAKAHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

TAKAHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食が楽しみになるホテル
ファシリティは十分満足いくレベル。 毎回、朝食が楽しみに感じられる内容で、 いい1日のスタートが切れます。
Stayed 1 night in Feb 2020

10/10 Excellent

MIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しいホテルで、清掃が行き届いていた。また利用したいが、駅から遠いのが難。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにサービスが行き届いており、非常に快適でした。ただ街中から距離があるので、ロケーションのみが良くなかったです。
Stayed 1 night in Jan 2020

10/10 Excellent

Koko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お洒落な空間
大変デザインがクールで、隅々まで気配りのあるお部屋でした。ただ遅い時間に到着したので食べるものがなく、コンビニに行きました。これでナイトミールがあれば最高です。
Stayed 1 night in Jan 2020

10/10 Excellent

ぐっちぃ, 大分県

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
防音がしっかりされていて（壁がとにかく厚い） 静かに快適に過ごせました。
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable
Good stay and delicious breakfast
Stayed 1 night in Dec 2019

8/10 Good

Mei Ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

I CHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一家非常好的飯店
一家非常用心經營的酒店，不僅在菜色，服務和質量方面都可以感受到他們的用心，一流飯店的敬業和目標令我非常感動⋯開放的 Bar 一定要去嘗試，會有讓你意想不到的驚喜⋯
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
設えや物品は充実している。サービスはスタッフによって差があったのが残念
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全般的に素晴らしいホテルでした。スタッフさん方の親身にご対応いただけて一人での滞在に何の不安もありませんでした。 ただひとつ残念だったのが，冷蔵庫内の飲食物無料サービス付きステイだったのが，事前にその告知がなく，チェックアウト時に判明したため，当該サービスを享受できなかったことです。肥前ビードロの素敵なワイングラスなどが置いてあり，知っていればワインを楽しむことなどもできたのに・・と思うと心残りです。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and cheerful staff
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も清潔で、ホテルの方も親切です。 充実した時間で、身体を休めれました。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗な部屋とラウンジサービスにより、とてもゆっくりリフレッシュして過ごせました。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

チコ, 東京

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかくスタッフが感じよくて感動です。 アメニティ、ケータリングなど素晴らしいです。 強いて言えば、かけ布団が温度調節しにくかったです。
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
佐賀とは思えないリゾート感があるホテル
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しくて快適
まだ新しくてきれいなホテルでした。サービスも過剰ではなく適度。ビールやお酒も飲める無料のラウンジも良かった。お風呂は洗い場もあり広く、トイレと別なので良かった。夕食は外で摂りましたが、郊外で近隣にお店が少なかったのが不便でした。
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
受付は丁寧だけどもっと早くチェックインして欲しい。
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
クラブルームのおつまみ等の補充がしていなかった。 ぜひ、ホテル敷地内禁煙にして欲しい。
Stayed 1 night in Apr 2019

8/10 Good

Siu Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019