Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews of IntercityHotel Rostock

IntercityHotel Rostock
Herweghstr. 51, Rostock, MV

Reviews

8.4

Very Good

Rating 10 - Excellent. 246 out of 664 reviews" "
Rating 8 - Good. 315 out of 664 reviews" "
Rating 6 - Okay. 70 out of 664 reviews" "
Rating 4 - Poor. 23 out of 664 reviews" "
Rating 2 - Terrible. 10 out of 664 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Great hotel in a great location next the rostock hbf.
Stayed 2 nights in Nov 2023
Response from Candy Marth on Nov 13, 2023
Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel and that the location worked well for your needs. At Intercityhotel Rostock, we strive to provide a comfortable stay for all our guests, so it is rewarding to hear that we achieved that goal. Thank you again for taking the time to leave us your feedback!Best regards, Candy MarthGeneral Manager

10/10 Excellent

Stig

Stayed 1 night in Sep 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

10/10 Excellent

Ines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything what you need. Great stay!
Stayed 1 night in Sep 2023
Response from Candy Marth on Nov 13, 2023
Thank you very much for your kind words about your stay at Intercityhotel Rostock. We are delighted to learn that we were able to meet all your needs during your visit. Here at the Intercityhotel, we strive to provide our guests with a pleasant and stress-free experience, and it's wonderful to hear that we managed to achieve this for you. We hope you will stay with us again soon!Yours sincerelyCandy MarthGeneral Manager

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited in August. There was no air conditioning. They gave us a desk fan which I thought was a joke. The room temp was so unbearable we couldnt sleep. We tried to open a window and it ooened one inch. No food choices avail in the area or delivery.The only avail beverage there was h20 soda beer or liquor... no ice! There was a pastry store next door but the pastries were in a case with the door left open with flys all over them. How unsanitary. The front desk clerk A. Roth knew english to take my card but after that she had a blank stare and said sorry for all our problems. Severely bad experience. Do NOT book there.
Stayed 1 night in Aug 2023
Response from IntercityHotel Rostock on Aug 22, 2023
Thank you for taking the time to share your experience with us. We are sorry to hear that your stay was not as pleasant as it could have been. We strive to ensure that all of our guests have comfortable and healthy accommodations, and we apologize if these expectations were not met. Our staff is dedicated to making sure all of our guests have a positive experience at Hotel Intercityhotel Rostock, and we regret that we were unable to provide you with the level of service you deserved. We appreciate your feedback and we will use it moving forward to improve our services. Thank you again for your review.With kind regardsCandy MarthGeneral Manager

10/10 Excellent

Jeremy

Traveled with family
Good shower
The hotel provided a great base for us. It had everything that we needed, was very clean and had a powerful shower.
Stayed 7 nights in Aug 2023
Response from IntercityHotel Rostock on Aug 11, 2023
Thank you for staying with us at the Intercityhotel Rostock and for sharing your experience. We are delighted to hear that our hotel provided you with a great base and that you found everything you needed, as well as a powerful shower. At Intercityhotel Rostock, we strive to provide an enjoyable stay so that each of our guests feels comfortable and taken care of during their time with us. We appreciate your feedback and we hope to welcome you back soon.With kind regardsCandy MarthGeneral Manager

8/10 Good

Debra, High Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Conveniently located to the train station.
Stayed 1 night in Jul 2023
Response from IntercityHotel Rostock on Aug 11, 2023
Thank you for your feedback on your recent stay with us! We are grateful to hear that you were satisfied with the overall quality of your stay. Here at the Intercityhotel Rostock, we strive to provide a warm and comfortable atmosphere for our guests, and we are proud to have achieved this during your visit. We hope you will come and stay again soon! Best Regards, Candy Marth General ManagerWith kind regardsCandy MarthGeneral Manager

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit
Bon hôtel, bien situé proche de la gare SNCF et de la gare routière; chambre spacieuse , bien conçue, avec une bouteille d’eau gazeuse offerte; literie avec oreillers confortables; petit déjeuner buffet avec beaucoup de choix ; salle de douche ergonomique et agréable; quelques traces de moisissures au niveau du bac de douche; pas de pancarte ne pas déranger à mettre à la porte de la chambre si l’on souhaite faire la grasse matinée. C’est le seul reproche à faire sinon personnel agréable et efficace.
Stayed 1 night in Jul 2023
Response from IntercityHotel Rostock on Aug 11, 2023
Thank you for taking the time to share your experience with us at the Intercityhotel Rostock. We are delighted that you enjoyed our location close to the train station and bus terminal, as well as our spacious room and comfortable beds. We are proud of our breakfast buffet, ergonomic shower and friendly staff. We apologize for the mold in the shower, which is not up to our standards. As a hotel, we take great pride in providing a clean and comfortable stay for all our guests - we understand how important this is during their stay. We thank you for your feedback and look forward to welcoming you back soon!Yours sincerely Candy MarthGeneral Manager

10/10 Excellent

Eva-Maria

Stayed 1 night in Jul 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

10/10 Excellent

Leif

Stayed 1 night in Jul 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

10/10 Excellent

Serafino

Stayed 1 night in Jul 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

8/10 Good

Jon Harald

Stayed 1 night in Jul 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

2/10 Terrible

Joseph

Stayed 1 night in Jul 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

8/10 Good

Peter

Stayed 1 night in Jun 2023

10/10 Excellent

MARIA ROSA

Stayed 1 night in Jun 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

8/10 Good

Erik

Stayed 1 night in Jun 2023
Response from Candy Marth on Mar 28, 2024
Vielen Dank für Ihre Bewertung. Es freut uns sehr zu hören, dass Ihr Aufenthalt in unserem IntercityHotel Rostock positiv war. Diese Art von Feedback motiviert uns, unseren Service weiterhin auf hohem Niveau zu halten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Candy Marth General Manager

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Preis und Lage
Wir haben für eine Nacht eine Unterkunft gebraucht. Wir wurden sehr freundlich begrüßt und man hat uns auch erklärt, wie wir zu den Sehenswürdigkeiten laufen können. Obwohl wir morgens mit dem Schiff ankamen, hat die Dame es uns ermöglicht, gleich ein Zimmer zu beziehen. Wir haben nicht das hoteleigene Frühstück genommen. Stattdessen war nebenan eine Bäckerei, die Frühstück angeboten hat. Preis, Lage und Freundlichkeit waren unschlagbar.
Stayed 1 night in Jun 2023
Response from IntercityHotel Rostock on Aug 11, 2023
Vielen Dank für Ihre freundlichen Worte über das Intercityhotel Rostock! Wir freuen uns zu hören, dass Sie herzlich empfangen wurden und dass sich unsere Mitarbeiter die Zeit genommen haben, Ihnen die nahegelegenen Sehenswürdigkeiten zu erklären. Wir freuen uns sehr, dass wir Sie trotz Ihrer frühen Ankunft unterbringen konnten. Wir freuen uns, dass Sie uns die Bäckerei in der Nähe für das Frühstück empfohlen haben. Es gehört zu unserer Philosophie hier im Intercityhotel Rostock, unseren Gästen die Optionen zu bieten, die ihren Bedürfnissen entsprechen. Nochmals vielen Dank für Ihre Bewertung und wir freuen uns darauf, Sie bald wiederzusehen!Mit freundlichen Grüßen, Candy MarthGeneral Manager

10/10 Excellent

Irina

Stayed 1 night in May 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly personnel
Stayed 1 night in Jun 2023
Response from IntercityHotel Rostock on Jul 28, 2023
Thank you very much for your positive review of our personnel. We appreciate your kind words and are delighted that you had a pleasant experience with our staff. At Intercityhotel Rostock, we strive to ensure that all of our guests feel welcomed and taken care of during their stay. It is wonderful to hear that we have achieved this goal for you. We look forward to welcoming you back soon!Best regards, Candy MarthGeneral Manager

6/10 Okay

Dirk

Stayed 1 night in Jun 2023

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Kenichiro

Stayed 1 night in Jun 2023

10/10 Excellent

Stephen, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is facing the plaza outside Rostock train station. I was traveling from Berlin to get on a cruise ship the following day and found it to be an extremely convenient location to spend the night before my cruise. There are several coffee shops nearby and the historic town is a twenty minute walk. The front desk staff were very pleasant and helpful. The room was comfortable and had a large window the could be opened
Stayed 1 night in May 2023
Response from IntercityHotel Rostock on Jul 28, 2023
Thank you for your kind review. We are delighted to hear that our convenient location worked well for your travel needs and that our front desk staff were both pleasant and helpful. We take great pride in providing comfortable accommodation for our guests and we appreciate your feedback about our large windows that can be opened. We hope to see you again soon at the Intercityhotel Rostock.Best regards, Candy MarthGeneral Manager

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, great location and excellent breakfast.
Stayed 1 night in May 2023
Response from IntercityHotel Rostock on Aug 11, 2023
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the comfort, location and breakfast at our Intercityhotel Rostock. We strive to provide a superior service experience and it is wonderful to know that we achieved this on your recent stay. Thank you again for your kind words!With kind regardsCandy MarthGeneral Manager

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra
Very clean hotel.... Good quality 👍
Stayed 2 nights in May 2023
Response from IntercityHotel Rostock on Aug 11, 2023
Thank you for taking the time to share your recent experience at our hotel. We are glad that you enjoyed the clean, comfortable atmosphere and high quality of our property. We take pride in providing an exceptional experience each and every time, and we are glad that you felt this during your stay. Thank you for your feedback, as it is very important to us.With kind regardsCandy MarthGeneral Manager

10/10 Excellent

Berndt

Stayed 1 night in May 2023

10/10 Excellent

Mathias

Stayed 1 night in Apr 2023

8/10 Good

Marie

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
udmærket hotel, værelser fine men troede der var usb oplade mulighed på værelserne nu til dags? og så burde der oplyses om at der skal betales for parkering?. men alt i alt et godt hotel som ligger fint hvis man skal til koncert i Stadthalle Rostock så er der 5 minutters gang derover via tunnelen på banegården.
Stayed 1 night in Mar 2023
Response from IntercityHotel Rostock on Jul 28, 2023
Thank you for your review and for choosing to stay with us at the Intercityhotel Rostock. We are glad to hear that you found our rooms generally satisfactory. We apologize for the confusion about USB charging and for not paying attention to the parking fees. At Intercityhotel Rostock, it is important to us to offer a comfortable and convenient stay and we strive to ensure that our guests have everything they need during their stay. We are glad that you had a great experience and were able to access the Stadthalle Rostock from our location with only a five-minute walk via the tunnel from the train station. Thank you once again for your feedback.With kind regards, Candy MarthGeneral Manager

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good standard hotel convenient for rail station.
Good standard hotel next to train station which was brilliant as we were travelling on public transport. Very clean. Rooms had everything we needed (except for a kettle, but it appears this is not standard for German hotels). Friendly, polite and helpful staff. Check out at noon which is helpful. Bed too hard for my liking and uncomfortable; I was surprised as other places we stayed at in Germany had lovely soft mattresses.
Stayed 2 nights in Oct 2022

8/10 Good

Sara

Stayed 2 nights in Sep 2022

8/10 Good

Charlotta

Stayed 2 nights in Sep 2022

4/10 Poor

Anne

Stayed 1 night in Sep 2022

8/10 Good

Ulrich

Stayed 2 nights in Sep 2022

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it being next to the Bahnhof. I used the 9 Euro ticket to explore Sassnitz, Stralsund, Wismar and Warnemünde. And of course Rostock itself. And i liked the "all public transportation" card for my stay. I liked it a lot, because my stay went beyond the 9 Euro August cutoff.
Stayed 7 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Gunilla

Stayed 2 nights in Sep 2022

8/10 Good

Britt-Marie

Stayed 1 night in Aug 2022

8/10 Good

Bent

Stayed 2 nights in Aug 2022

8/10 Good

Julia

Stayed 2 nights in Aug 2022

4/10 Poor

Peter

Stayed 1 night in Aug 2022

10/10 Excellent

Jonas

Stayed 1 night in Aug 2022

8/10 Good

Carl

Stayed 1 night in Aug 2022

8/10 Good

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

GRACE

Stayed 2 nights in Jul 2022

10/10 Excellent

Arshad

Stayed 1 night in Jul 2022

8/10 Good

Patrik

Stayed 1 night in Jul 2022

6/10 Okay

Jonas

Stayed 1 night in Jul 2022

10/10 Excellent

Steffen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Jacob

Liked: Cleanliness, room comfort
No hot water in the morning.
No hot water.
Stayed 1 night in Jul 2022