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Reviews of Hotel Agorà

Hotel Agorà
Via Marsala 80, Estación de Termini, Rome

Reviews

7.0

Good

Rating 10 - Excellent. 82 out of 332 reviews" "
Rating 8 - Good. 105 out of 332 reviews" "
Rating 6 - Okay. 69 out of 332 reviews" "
Rating 4 - Poor. 40 out of 332 reviews" "
Rating 2 - Terrible. 36 out of 332 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
pleased with the stay, as advertised - bad shower pressure and thin walls
Stayed 4 nights in May 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel down a side road from the train terminal. Friendly staff at reception. Room was clean, bed was comfortable and bathroom was fine, which was perfect for us. During the evening it was busy outside and alittle noisy, but nothing major and should be expected being so near the terminal, but the hotel was great for us. Would definitely come here again. The only negative was we didn't have a kettle, but no big deal. Thank you for a wonderful time.
Stayed 2 nights in Apr 2024

8/10 Good

Baby Girl, Concord

Liked: Cleanliness, staff & service
During my stay at the hotel, I encountered unexpected construction noise that was not disclosed on Expedia or by the hotel. The cutting, drilling and hammering were disruptive, as the room lacked soundproofing. They even tripped the electricity because of the machine that they have used. However, the staff were accommodating and friendly. Despite the noise, the room exceeded expectations in terms of cleanliness and size. Also, it is very close to the train station.
Stayed 4 nights in May 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Graciela

Traveled with partner
Disliked: Staff & service
The staff wasn't helpful and didn't provide a good customer service.
Stayed 4 nights in Apr 2024

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stays
Stayed 1 night in Apr 2024

6/10 Okay

Angel

Location in front of Termini train station
Stayed 3 nights in Apr 2024

8/10 Good

Shujaat

Liked: Cleanliness, staff & service, amenities
I loved the location and the service was good the hotel was clean. If you are visiting Rome and you just want to have a place to sleep after your busy traveling and walking day, this place is an ideal location and was very clean. Not a 5 star hotel, but good enough for a busy tourist
Stayed 2 nights in Apr 2024

4/10 Poor

luis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really close to the train station which makes it a good option for travelers. Unfortunately, the hotel has a poor appearance both on the outside and inside.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ian

I had a great stay , great staff and my room was very nice . They seem to be doing a lot of refurbishment to the building but it didn’t affect my stay .definitely going back.
Stayed 4 nights in Mar 2024

8/10 Good

Noah

Traveled with group
Liked: Cleanliness, amenities
No problems with safety. Hotel is ideal for location, allowed a late check in. Was not noisy as the reviews say and the hot water worked fine. Overall a very good experience and would go back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Anggryani

Good
Stayed 3 nights in Feb 2024

8/10 Good

Jessica, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Janet

Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I think I got scammed? My wife and I tried to make a last minute reservation at this hotel on Expedia around 1AM because our AirBnB fell through. I completed the purchase on Expedia but had not yet received confirmation from the hotel. We arrived at the hotel 20 minutes later and they could not find my reservation. I had paid with PayPal, where it said it was waiting for Expedia to finalize the purchase. We were way too tired and didn't want to just sit around waiting for it to show up in their system. So I decided we would figure it out in the morning. So I paid for a room at the front desk. Wouldn't you know it, 2 minutes after I paid for the room, the Expedia confirmation email showed up and we ended up paying both on Expedia and the front desk. I don't know exactly how the Expedia system works on the hotel side, maybe it was just a coincidence. But it seemed all-too-convenient that the Expedia confirmation happened almost instantly after we had shelled out the money at the counter. Other than that this seemed like a lovely hotel. Just beware the Expedia booking experience!
Stayed 1 night in Nov 2023

6/10 Okay

abbas

Stayed 4 nights in Nov 2023

4/10 Poor

Janusz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Avoid this hotel.
Avoid this location if you can. It is next door to the Termini, the street is full of homeless, lots of unwanted action. I believe we also got the worse room in that hotel. Although you always attempt to spend as little time as possible in a hotel room, whatever time you do spend there you want to enjoy and relax. Old, betup room. Will not go back there unfortunatelly.
Stayed 4 nights in Oct 2023

6/10 Okay

lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good price, very clean, felt secure safe, across the street from train. Walkable to sights of interest.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Terrible but ok for close to rail station
Honest it not meet by expectation. The room is not what you see in this picture. The water from shower is not running well. Outside is terrible, many homeless and dirty. ANyway it thing happen as it cheaper and also it very close to Rome main train station.
Stayed 4 nights in Oct 2023

8/10 Good

PARAMJIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location excellent reception staff very nice helpfull,was noicy night time washroom need more attention renovation
Stayed 4 nights in Sep 2023

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, lots of amenities, nice room, kind staff, recommend staying there
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, amenities
Our room had the most bizarre full-wall mural over the bed. It was a scene looking from an abandoned building to the broken windows and crumbling infrastructure of another building - probably in NYC.. Why? Maybe as a distraction to the fundamental nature of these strictly utilitarian rooms. They are clean and functioning and across the street from Roma Termini ... and nothing more -- except for bizarre choice for room decorations.
Stayed 1 night in Oct 2023

2/10 Terrible

Ramesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Lift not working.
Stayed 2 nights in Sep 2023

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

4/10 Poor

peihua

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel location, very close to Rome train station. I don’t like the hotel condition, especially shower water is not stable, sometime only have cold water, the light automatically turned off when I take the shower.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Liked: Staff & service, property conditions & facilities
Great value! Incredibly close to train station, clean room and bathroom. Rome was so hot, loved being able to stop back at hotel at noon to take a shower and nap.
Stayed 2 nights in Sep 2023

6/10 Okay

Daniel

Traveled with family
Area not so good but near the train station
Stayed 2 nights in Sep 2023

10/10 Excellent

Richmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Naresh

Stayed 3 nights in Aug 2023

8/10 Good

Jude

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, spotlessly clean and good location
I'm really happy with my stay, hotel was recently refurbished and spotlessly clean, it looks brand new. Location is near the main train and bus station which was handy, and 20 minutes walk to major attraction, lots of rental scooters and e-bikes nearby that can be rented using different apps which was a good experience too to scoot and see all the sights to avoid walking in the sun. Supermarket right opposite the hotel too for all groceries. Only issue is that there's no kettle, I think a kettle will be a great addition to the room.
Stayed 4 nights in Aug 2023

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Good location easy to get around
Stayed 3 nights in Aug 2023

4/10 Poor

Tayfun

Disliked: Cleanliness, staff & service, property conditions & facilities
I’d like to say’You get what you pay for’, but what you get in no way matches the price. Very old and rundown place. Filthy. Stinks of sewage. They use cheap air fresheners to mask the stink, but the mixture smells even worse. Tiny bathroom with nothing to put the toiletries on. Very noisy neighborhood. The shops across the street load and off load goods all night long, so forget the sleep. Expedia, stop advertising this place and save your self the embarrassment.
Stayed 2 nights in Jul 2023

8/10 Good

Markus, Calgey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed twice there, next to the railway, therefore convenient, first time hot water problem, second time the room was quit old, however, overall we were happy what we got for what we paid for !!!!
Stayed 2 nights in Jul 2023

8/10 Good

Shasta

Business traveler
Liked: Cleanliness, staff & service, room comfort
Convenient location & great air-con
The hotel was in a fantastic location for what I needed (Sapienza University & traveling) and the air conditioning worked amazingly well during the middle of record-setting heatwave. There were some things that could have been in better condition (e.g. marks on walls that hadn't been repainted) and my room didn't have any kind of bedside table, but the bed was fine and the rest just doesn't bother me.
Stayed 6 nights in Jul 2023
Response from Fabio on Jul 23, 2023
Thank you for sharing your recent experience with us and we are happy to hear you had a great experience. Best regards, Hotel Agorà staff April, Aldrin, Jelly e Fabio

8/10 Good

Markus, Calgey

Traveled with partner
Liked: Cleanliness, staff & service
The place is quite old, we stayed there twice, once the room was nice but hot water problems, the second time we got another room, that one was pretty old, but air conditioning worked well. Right next to the railway station, so very convenient!
Stayed 2 nights in Jul 2023

4/10 Poor

Svetlana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
First of all, the photos on the web site do not represent the rooms correctly. The hotel is in extremely sketchy area. There is no security at the entrance, anyone can walk into the building during the day and take the elevator to your room. There are several hotels around this one that have actual hotel entrances that are secured, but not this one. When you enter the building, there is a sign that you have to go to the left to the hotel. It’s a very small lobby and the person who works there doesn’t speak any English. I felt extremely unsafe there knowing that anyone from the street can walk up to the room. They do lock the entrance door at some point, probably after midnight. The room was very basic. There was unpleasant smell coming from the bathroom pipes, the toilet seat looked worn out, the mattress was hard and uncomfortable, the AC did work, but wasn’t able to cool down the room temperature because it was hot outside. The location is perfect for early departure from Termini and you should be safe exiting the hotel because there are at least 5-6 delivery trucks at any time of the night (probably would be a nightmare to have a room facing the street because the sound insulation is non-existent). It’s a good place if you have no valuable belongings and are looking for a bit cheaper stay, but I would never stay in the hotel again.
Stayed 1 night in Jul 2023

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Room was not as advertised.
Stayed 1 night in Jul 2023

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was staying in Rome the one night as we had to transfer to another city in the morning. Great place to stay, close to the train line, close to the metro system. Staff very friendly and accomodating. Breakfast at the hotel was brilliant. Good restaurants and cafes nearby.

8/10 Good

Claudia L

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

2/10 Terrible

Yohanny

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sink was cracked . Toiletseat was stained . Shower wall haz mold . I did not feel clean at all .
Stayed 1 night in Jun 2023

6/10 Okay

Norma

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
24-27 Jun/2023 habitación 310: Cambiaron la nevera 3 veces porque no funcionaba, el agua caliente no era constante por falta de presión y cambiaba bruscamente de caliente a frío y la bañera (piso) se tapaba.
Stayed 3 nights in Jun 2023

10/10 Excellent

veronica

Stayed 6 nights in Jun 2023

6/10 Okay

Ricardo, Cartagena

Traveled with family
Liked: Cleanliness, staff & service
Could be better, for the price
Stayed 4 nights in Jun 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Metres from the main station and the friendliest & most helpful staff we came across on our entire trip! Luggage storage, tea&coffee (for 1 euro) and breakfast well worth the 7euro. Very roomy space in the 4 person rooms!

4/10 Poor

Mesfin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet wouldn’t flush, only one power outlet working, water pressure for shower non-existent, no hot water.
Stayed 1 night in Jun 2023

6/10 Okay

Braden

Traveled with family
Disliked: Cleanliness, staff & service
The didn’t give fresh towels. Elevator worked 50% of the time. Location is great tho
Stayed 4 nights in Jun 2023