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Reviews of Historic Tapoco Lodge

3 out of 5
Historic Tapoco Lodge
14981 Tapoco Road, Robbinsville, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 341 out of 408 reviews" "
Rating 8 - Good. 50 out of 408 reviews" "
Rating 6 - Okay. 10 out of 408 reviews" "
Rating 4 - Poor. 5 out of 408 reviews" "
Rating 2 - Terrible. 2 out of 408 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory, Bella Vista

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tapoco Lodge is absolutely beautiful and the staff was amazing. The cabin we stayed in felt like everything was antique but somehow still new. My only complaint was that Expedia allowed me to book it as a pet-friendly room when the actual room I chose wasn’t pet-friendly. The Tapoco honored the reservation anyway and took care of us. They were terrific. My wife is already asking if we can stay here again.
Stayed 1 night in May 2024
Response from Jaymee, Guest Services Specialist on May 20, 2024
Thank you for your kind words! We are thrilled you enjoyed your stay and our staff. Apologies for the pet-friendly booking issue; we are glad we could accommodate you. We look forward to welcoming you and your wife back soon!Jaymee, Guest Services Specialist

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, wonderful food, and beautiful views.
Stayed 1 night in May 2024
Response from Jaymee, Guest Services Specialist on May 17, 2024
Thank you Jennifer! We would love to see you again soon. Jaymee, Guest Services Specialist

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving the Tail of the Dragon and staying at the Tapoco lodge as been on my bucket list for years. Neither disappointed. The folks at the lodge were super nice, dinner and drinks were lots of fun. The location is fantastic and the property is really enjoyable. The cabins are rustic cabins so don't expect 5 star accommodations but they're fun.
Stayed 1 night in May 2024
Response from Jaymee, Guest Services Specialist on May 6, 2024
We are happy to hear that we helped fulfill a bucket list item for you! Thank you for your kind words about our team, dinner, drinks, and location. We are delighted you enjoyed your stay in our rustic cabins. We hope to welcome you back soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Look at the website pics. This Lodge looks and feels exactly like the website pics. No way to go wrong if you like a rustic stay in the mountains. A sure nuff trout stream… fire pits and s’mores at night… cozy bar/customer lounge…great hiking trails…fast cars courtesy of the rail of the dragon… mountains everywhere
Stayed 2 nights in Mar 2024
Response from Jaymee, Guest Services Specialist on Apr 13, 2024
We are happy to hear that your stay matched your expectations based on our website! Thank you for highlighting our rustic charm, trout stream, and amenities like fire pits and hiking trails. We hope to welcome you back for another memorable mountain retreat soon!Jaymee, Guest Services Specialist

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and beautiful surroundings!
Stayed 1 night in Mar 2024
Response from Jaymee, Guest Services Specialist on Mar 24, 2024
Thank you Lance!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect weekend get away .... lots to do. Nice and clean and picturesque.
Stayed 2 nights in Feb 2024
Response from Jaymee, Guest Services Specialist on Feb 24, 2024
Thank you so much for the review!

10/10 Excellent

Greg

Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Always a great place to stay. Can't beat tye views
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect! Staff is attentive and the food was delicious. Love the bird background noise in the room, the great coffee that is always available, river front dining with our wonderful waitress and the cozy and comfortable bed and bath. Motorcycle garage a plus!
Stayed 1 night in Sep 2023
Response from Jaymee, Guest Services Specialist on Sep 11, 2023
Hi David, thank you so much for the review! We hope to see you again soon. Jaymee, Guest Services Specialist

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in the river
Stayed 1 night in Aug 2023
Response from Jaymee, Guest Services Specialist on Sep 2, 2023
Thanks James! Jaymee, Guest Services Specialist

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jaymee, Guest Services Specialist on Aug 31, 2023
Thanks Jack!! Jaymee, Guest Services Specialist

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jaymee, Guest Services Manager on Aug 25, 2023
Thanks Kevin, we look forward to your next stay!

10/10 Excellent

Renee, eagleville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected a cabin and could easily walk from it to the main lodge. The setting on the water was perfect. Just a short ride from the Lodge is the southern tip of the Tail of the Dragon, a great ride for us in our Vette.
Stayed 2 nights in Aug 2023
Response from Jaymee, Guest Services Specialist on Aug 22, 2023
The lodge is in the perfect location when visiting the area to ride the "Dragon".

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jaymee, Guest Services Specialist on Jul 25, 2023
Thanks for the review! Jaymee, Guest Services Specialist

10/10 Excellent

Kelly

Stayed 1 night in Jul 2023
Response from Jaymee, Guest Services Specialist on Jul 25, 2023
HI Kelly, thank you for the review! Jaymee, Guest Services Specialist

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mel & Earline's Trip to Tapoco Lodge
Great Trip and the Food and Staff were excelent!
Mel relaxing at the river view!
Earline at TVA exhibit at Fontana!
Stayed 1 night in Jun 2023
Response from Jaymee, Guest Services Specialist on Jun 30, 2023
Thank you for the great review! Jaymee, Guest Services Specialist

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023
Response from Jaymee, Guest Services Specialist on Jul 25, 2023
Thanks Andrew! Jaymee, Guest Services Specialist

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for our 40th wedding anniversary and we had a very special weekend. We hope to return in the future!
Stayed 1 night in Jun 2023
Response from Jaymee, Guest Services Specialist on Jun 26, 2023
Happy Anniversary!!Jaymee, Guest Services Specialist

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Great location, large clean room.
Stayed 2 nights in Jun 2023
Response from Jaymee, Guest Services Specialist on Jun 26, 2023
Hi Steve, thanks for the review.Jaymee, Guest Services Specialist

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jaymee, Guest Services Specialist on Jun 16, 2023
Thank you!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a spectacular property and amenities!
Stayed 1 night in May 2023
Response from Jaymee, Guest Services Specialist on May 31, 2023
Thanks John!!!

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Lodge. It’s such a peaceful, relaxing place. The restaurant was very good and service was excellent. The Overlook Cabin was great except for the bathroom which is in need of a major update.
Stayed 2 nights in May 2023
Response from Jaymee, Guest Services Specialist on May 27, 2023
Hi Patty, thank you so much for your feedback! You will be happy to know that the bathroom will be undergoing a make over soon.

10/10 Excellent

Ajay

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay if you are trying to hit the dragon. The staff is incredible and the food is great as well. The rooms are spacious and have a great design.
Stayed 1 night in Apr 2023
Response from Jaymee, Guest Services Specialist on May 6, 2023
Tapoco is in the perfect spot for any one wanting a great place to stay while out riding the "Dragon" or Cherohala Skyway! You can not go wrong with our great food, and incredible views.

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a fabulous history and is a wonderful location for a get away. The food is fabulous, particularly the mountain trout! The staff are warm and friendly and so helpful!
Stayed 3 nights in Apr 2023
Response from Jaymee, Guest Services Specialist on Apr 28, 2023
Tapoco Lodge has so much to offer, with its rich history as well, current grounds. Tucked away in the Great Smoky Mountains, along side the Cheoah River makes for some great photos.

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Jaymee, Guest Services Specialist on Apr 6, 2023
Hi Philip, thank you for taking time to leave a review!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Tapoco Lodge
Another great trip to the lodge. Our only disappointment was the removal of the breakfast buffet. The breakfast menu was lacking in our opinion and very pricey. Our cabin was nice but definitely needs weather stripping around the door
Stayed 2 nights in Mar 2023
Response from Jaymee, Guest Services Specialist on Mar 18, 2023
Hi Carol, thank you so much for the review! All feed back is greatly appreciated.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and team. Looking forward to returning.
Stayed 1 night in Mar 2023
Response from Jaymee, Guest Services Specialist on Mar 12, 2023
Thanks for the kind words Judith. We look forward to your next visit.

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic lodge with great décor. Great sitting are in the lobby. Great outside areas. Restaurants were great. Pizza in the tavern was delicious.
Response from Jaymee, Guest Services Specialist on Nov 29, 2022
Thanks for the great review, Craig! Sitting in the lobby with some hot apple cider by the fire is so cozy!

10/10 Excellent

Diana

Stayed 1 night in Nov 2022
Response from Jaymee, Guest Services Specialist on Nov 27, 2022
Thank you for the review Diana!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural beauty in a historic setting!
We really enjoyed our stay at Historic Tapoco Lodge. Beautiful setting, great holiday decorations, exceptional service/food, and live music. We look forward to our next time there!
Stayed 1 night in Nov 2022
Response from Jaymee, Guest Services Specialist on Nov 21, 2022
Hi David, I am so glad you enjoyed your stay at our beautiful lodge!

6/10 Okay

Dennis, Lovettsville

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Oct 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Say at Tapoco
Amazing
Stayed 1 night in Oct 2022
Response from Jaymee, Guest Services Specialist on Oct 21, 2022
So glad you enjoyed your stay!! We hope to see you again soon.

10/10 Excellent

Boone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Jaymee, Guest Services Specialist on Oct 19, 2022
Thanks for the review, Boone!!

4/10 Poor

Sebnem

Traveled with partner
Despite all the positive reviews, I am extremely disappointed with this place. I thought it was maintained better since it is a historic hotel. We stayed in Overlook cabin, the bathroom's grout was falling apart and had cheap plastic bathtub. The room was musty. Kudzu is invading all the vegetation in the yard, either the owner has no idea or they don't care, the lawn was maintaned as little as possible. Right by the river and national forest, how can you even use and serve a coctail in a plastic cup? We were served stale chips with jar salsa, salad's romain was old, pizza was OK, if you like the cheapest topping on your pizza. I am sorry, I might have higher expectations if I am paying $250 per night, but if you own and manage a place built in 1930, please be proud and maintain it better, and don't use plastic cups or straws, be environmentally conscious.
Stayed 1 night in Oct 2022
Response from Jaymee, Guest Services Specialist on Oct 10, 2022
Hi Sebnem, I am truly sorry to hear you did not enjoy your stay with us. This is not something that we hear very often, as most people find Tapoco and the Tavern to be an amazing experience. Our Overlook cabins have the best views of the river. I will mention the grout issue to our maintenance team to have them look into this. As for the Kudzu being in Western North Carolina it grows rapidly here. The Tavern only uses plastic cups on our busiest days to help maintain the fast flow of things. Jaymee, Guest Services Specialist

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Stayed 2 nights in Sep 2022
Response from Jaymee, Guest Services Specialist on Sep 12, 2022
Hi Carol, thank you for the great review!!

10/10 Excellent

Stephanus, Plantation

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and nature
Stayed 1 night in Sep 2022
Response from Jaymee, Guest Services Specialist on Sep 12, 2022
Hi Stephanus, thank you for the review! We are located in the Great Smoky Mountains with a beautiful view of the Cheoah River, just 3 miles down from the famous "Tail of the Dragon".

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
First visit ~ this place was simply amazing! One night weekend anniversary trip with my bride on our Super Tenere. Room was phenomenal, meal at the lodge was superb (had the trout appetizer and the loaded pizza), walked the beautiful grounds, relaxed on the porch over looking the river and appreciated the covered bike parking for our rainy morning departure.
Stayed 1 night in Sep 2022
Response from Jaymee, Guest Services Specialist on Sep 12, 2022
Happy Anniversary!! We are so happy to have been a part of your celebration. It sounds like the two of you had an amazing time here at Tapoco. We hope you chose Tapoco to celebrate again next year.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful lodge in a beautiful area!
We enjoyed a couple days of outdoor adventures and good food.
Stayed 2 nights in Aug 2022
Response from Jaymee, Guest Services Specialist on Sep 3, 2022
Hi Cheryl, thank you for the review! We hope to see you again soon.

10/10 Excellent

Debra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful and quiet retreat with on site dining by the river.
Stayed 2 nights in Aug 2022
Response from Jaymee, Guest Services Specialist on Aug 28, 2022
Hi Debra, Tapoco is the a hidden Gem here in the Smoky Mountains!

10/10 Excellent

Kenneth

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous setting
Stayed 2 nights in Aug 2022
Response from Jaymee, Guest Services Specialist on Aug 26, 2022
Hi Kenneth thank you so much for the review! The property here truly is gorgeous.Jaymee, Guest Services Specialist

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Lodge in an Idyllic Setting
This historic old lodge is just a few miles from the Tail of the Dragon. Accommodations are clean and charming and the restaurant is right on the river. The grounds are beautiful and well maintained. We'll be back.
Stayed 1 night in Aug 2022
Response from Jaymee, Guest Services Specialist on Aug 22, 2022
Our maintenance team does an exceptional job keeping the property looking immaculate. We are exactly 3 miles down from the "Tail of the Dragon" on the North Carolina side.

10/10 Excellent

Laura

Stayed 1 night in Aug 2022
Response from Jaymee, Guest Services Specialist on Aug 13, 2022
Hi Laura, thanks for the review!!

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. It's a very peaceful. Lots of outdoor seating for dinning, sitting around the fire pit or just watching the river run. They have a covered motorcycle parking area complete with supplies to wash your bike. This was an unexpected bonus. The restaurant was amazing! We had the fish, pizza and chicken during out stay. Staff was very helpful and friendly. FYI rooms in the lodge do not have tvs or a refrigerator. It's 3 miles from the Tail of the Dragon. Great place over all
Stayed 2 nights in Aug 2022
Response from Jaymee, Guest Services Specialist on Aug 11, 2022
We are so happy to hear you enjoyed your stay with us. Sitting next to the river while having a delicious meal is so satisfying, especially if you end the night next to a campfire! As for a lodge rooms you are correct in stating there are no TVs, but our cabins do come equipped them and some of our lodge rooms do have refrigerators.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Jaymee, Guest Service Specialist on Aug 5, 2022
Hi Julie, thank you for the excellent rating!

10/10 Excellent

Mary, Signal Mountain

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
The pizza in the restaurant was very good.
Stayed 2 nights in Jul 2022
Response from Jaymee, Guest Services Specialist on Aug 1, 2022
Yes, the pizza is amazing!!! The pizzas are cooked in a brick oven, with a garlic butter on the crust yum!! Jaymee, Guest Services Specialist

10/10 Excellent

Uracha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Jaymee, Guest Services Specialist on Jul 28, 2022
Hi Uracha, thank you for the review. It was so nice to meet you!

10/10 Excellent

dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Get Away, Fantastic River views & sounds
Excellent stay, room with AC that only went down to 68 (would have liked 65 at night). Very nice and clean room, comfortable beds and pillows and linens. Big bathroom. Room on main level which was probably more noise but nice and convenient. We had a nice river view. But the description from my booking said the room had a 32" TV but No TV was in the room. Internet was good so we steamed a movie. Felt Safe. Ate dinner in the Tavern on site and it was really good. Will come back.
Stayed 1 night in Jul 2022
Response from Jaymee, Guest Services Specialist on Jul 27, 2022
Hi Dawn, thank you for your review. The Evergreen suite is our ADA accessible room being located on the main level. Unfortunately, our lodge rooms do not come equipped with TV's, but our cabins do!!

10/10 Excellent

MARGARET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome. Beautiful area. Dining was excellent.
Stayed 3 nights in Jul 2022
Response from Jaymee, Guest Services Specialist on Jul 26, 2022
Thank you for the 5 Star review Margaret! We hope to see you again soon. Jaymee, Guest Services Specialist

8/10 Good

William

Stayed 1 night in Jul 2022