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Reviews of Braira Hotel Olaya

4 out of 5
Braira Hotel Olaya
26 Olaya St, In front of Al-Faisalya Tower, Riyadh

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 156 reviews" "
Rating 8 - Good. 39 out of 156 reviews" "
Rating 6 - Okay. 15 out of 156 reviews" "
Rating 4 - Poor. 5 out of 156 reviews" "
Rating 2 - Terrible. 6 out of 156 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Firas, Sudbury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Braira Hotel and was impressed! Elegant, comfortable rooms, friendly staff, great amenities, and delicious dining options. Highly recommend for a fantastic stay!
Stayed 9 nights in Apr 2024

6/10 Okay

W. Deane

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Salah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Aniket

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel , clean and nice rooms
Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 8, 2024
Dear Mr. Ali, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRAIRA IS GREAT
I really enjoyed my stay at Braira
Stayed 4 nights in Jan 2024
Response from Hotel Management on Jan 23, 2024
Dear Valued Guest, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Manickaraj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service
Wonderful service excellent and comfort property Breakfast dishes has to be added further
Stayed 4 nights in Dec 2023
Response from Hotel Management on Dec 13, 2023
Dear Mr. Manickaraj, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Akrem

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Dec 2023
Response from Hotel Management on Dec 5, 2023
Dear Mr. Akrem, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

2/10 Terrible

Basel

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I was definitely unprepared for the "claimed" 4-star rating. The description overstated the condition of the hotel and its amenities. I asked for the manager and inquired about the revolting pungent smell. His exact words were 'this is the most expensive kind of smell that we paid for'. What nonsense! I have stayed all over the world and some 2-star hotels in rural USA are definitely a better.
Stayed 2 nights in Oct 2023
Response from Hotel Management on Oct 23, 2023
Dear Mr. Basel,We are incredibly grateful that you took the time out to write your feedback for your recent stay with us at Braira Olaya – Riyadh. In fact, your comments have been seriously taken into consideration by the management and an immediate action will be taken, rest assured that your satisfaction is our priority. We are eager to regain your confidence to us and to welcome you again when is convenient for you. Kind Regards, Braira Olaya Team

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Good location and wonderful staff. Hotel is very close to booth with street food which was a great alternative for us. Hotel allowed us to check out several hours later which gave us some time to rest before the flight.
Stayed 2 nights in Sep 2023
Response from Hotel Management on Sep 20, 2023
Dear Ms. Karolina, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

ayman, houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good. But car parking around is always a problem.
Stayed 2 nights in Aug 2023
Response from Hotel Management on Aug 7, 2023
Dear Mr. Ayman, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

6/10 Okay

Hamad, dammam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Management on Aug 7, 2023
Dear Mr. Hamad, Thank you for taking the time to share with us your recent experience at Braira Olaya – Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews, your comments have been seriously taken into consideration by the management and immediate action will be taken, rest assured that your satisfaction is our priority. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

8/10 Good

SAEED

Stayed 1 night in Jul 2023
Response from Hotel Management on Jul 30, 2023
Dear Mr. Saeed, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

6/10 Okay

Morris

Business traveler
Liked: Staff & service, property conditions & facilities
Room on non smoking floor first night smelled of smoke, moved rooms to another side on another floor and still room smelled of smoke
Stayed 3 nights in May 2023
Response from George on May 13, 2023
Dear Mr. Morris, Thank you for taking the time to share with us your recent experience at Braira Olaya – Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews, your comments have been seriously taken into consideration by the management and immediate action will be taken, rest assured that your satisfaction is our priority. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Abrar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Response from George on May 13, 2023
Dear Ms. Abrar, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Ahmed

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel.
Stayed 3 nights in May 2023
Response from George on May 13, 2023
Dear Mr. Ahmed, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

2/10 Terrible

Damian

Stayed 5 nights in Feb 2023
Response from Geo on Mar 29, 2023
Dear Damian,Thank you for being our guest, we are extremely sorry to know that our service didn't meet with your expectation.Please provide us with more details in sake of improvement.We are still looking forward to welcoming you again at Braira Olaya hotel.Thank you and best regards,Hotel management.

10/10 Excellent

Naaim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a good location and wonderfully trained staff.
Stayed 2 nights in Feb 2023
Response from Geo on Mar 29, 2023
Dear Naaim, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best front desk staff; friendly & professional! The room was spotless clean. Will be the hotel I go to when I come back to Riyadh
Stayed 2 nights in Jan 2023
Response from Geo on Mar 29, 2023
Dear Ghassan, Thank you for taking the time to share with us your recent experience at Braira Olaya - Riyadh. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the BRAIRA name is known. Kind Regards, Braira Olaya Team

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Colin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid this hotel
Room excellent. Service at reception non existent. They speak little or no English. Whatever I asked for whether it was an extra blanket or a taxi that I could pay by credit card they couldn’t sort. It took me 40 mins to checkout even though there was no queue. They couldn’t even print me an invoice. Avoid at all costs.
Stayed 7 nights in Jan 2023

10/10 Excellent

sakhor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and within walking distance from many attractions, the garden view is magnificent. Overall was a pleasant experience.
Stayed 4 nights in Jan 2023

4/10 Poor

Lincoln

Business traveler
Disliked: Property conditions & facilities
The location of the property was good but the fact that I spent 3 nights and the toilet choked each day and twice in one day and instead of moving me to another room they just continued to unchoke the toilet which clearly needed more maintenance than was done each time.

6/10 Okay

Soud

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Khalid, Jeddah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby is small. Room was not ready til after 5:00 pm. Room was clean and daily cleaning was super. Room size was ok.
Stayed 5 nights in Dec 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good
Stayed 1 night in Nov 2022

10/10 Excellent

abdulaziz

Stayed 1 night in Nov 2022

10/10 Excellent

olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in this hotel. The staff was very accommodating and courteous. Especially we liked Abdullah. Whenever we needed anything he would make sure we got it. The beds were comfortable and the slippers and the robes were luxurious. We liked the area as everything was close

10/10 Excellent

papa

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2022

8/10 Good

Mohammed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, room was perfect with five stars rating. The only issue I had is with room cleaning schedule. They need to realize that COVID is over and go back to normal room cleaning on daily basis. No skipping.
Stayed 5 nights in Oct 2022

10/10 Excellent

DANIEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located.
Stayed 1 night in Sep 2022

10/10 Excellent

ulisse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort in a strategic position
The place is nice and very well maintained. You can see the care for details. The restaurant wasn't open everyday, probably for COVID restrictions, but one can order for room service. twice per week there is a special food event. Recommended. Things my change according to the pandemic, but this place was my best experience in Ryiadh so far.
Stayed 4 nights in Jun 2022
Response from The Management on Jul 15, 2022
Dear Valued Guest, Thank you very much for choosing Braira Olaya for your stay, we are happy to know that you enjoyed your stay, and will do our best to facilitate all our outlets, thank you and we will be more than happy to welcome you back at out hotel. Kind regards Sayed Farouk General Manager

2/10 Terrible

Hasan

Business traveler
Disliked: Staff & service
Room cleaning was very poor. room left without body wash. housekeeping left behind cleaning cloth used to clean the basin inside the washroom. I asked the reception to fix the situation but did nothing.
Stayed 2 nights in Jul 2022
Response from The Management on Jul 6, 2022
Dear Mr. Hasan, Thank you for your stay at Braira Olaya, we do took the necessary action to rectify that situation , and promise you that your next stay will be memorable. Best Regards The Management.

8/10 Good

Florin, GRANDVILLE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel accommodation on Olaya Street.
Stayed 3 nights in Jan 2022

8/10 Good

EYAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Najah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel… recommended
Stayed 3 nights in Jun 2021

10/10 Excellent

Giussa Marie Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler
The view takes my breath away, it was out of this world. Stunning!
Stayed 1 night in Apr 2021

6/10 Okay

fahad

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2020

10/10 Excellent

Sean

Stayed 2 nights in May 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel in Olaya district for business travel. Rooms are very clean and 24hr room service available for late check ins (arrived at 1am local time not having had dinner).
Stayed 1 night in Feb 2020

6/10 Okay

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is cute and cozy and the location is good. Front desk staff are a bit cold and aloof.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a comfortable hotel, but the breakfast is below average and the fitness room is awful. The rooms themselves are spacious and well appointed.
Stayed 1 night in Feb 2020

2/10 Terrible

Samuel

Stayed 2 nights in Feb 2020
Response from Hotel Management on Dec 5, 2023
Dear Mr. Samuel,We are incredibly grateful that you took the time out to share your feedback for your recent stay with us at Braira Olaya – Riyadh. In fact, your review have been seriously taken into consideration by the management and an immediate action will be taken, rest assured that your satisfaction is our priority. We are eager to regain your confidence to us and to welcome you again when is convenient for you. Kind Regards, Braira Olaya Team

10/10 Excellent

salman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fresh and new and smelt amazing. The rooms are spacious and the beds very comfortable
Stayed 3 nights in Nov 2019

8/10 Good

Damian

Stayed 4 nights in Oct 2019

10/10 Excellent

MTK, Dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy Hotel, very clean, wonderful service and great location. I am so happy to find it. It will be using it more in the future.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is nice but at the moment they are carrying out lots of work roads nearby, it is hard to reach by taxi
Stayed 2 nights in Jun 2019