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Reviews of Basecamp Resorts Revelstoke

4 out of 5
Basecamp Resorts Revelstoke
405 Highway 23 North, Revelstoke, BC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 629 out of 781 reviews" "
Rating 8 - Good. 112 out of 781 reviews" "
Rating 6 - Okay. 26 out of 781 reviews" "
Rating 4 - Poor. 4 out of 781 reviews" "
Rating 2 - Terrible. 10 out of 781 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean, one of the bedroom is really small but we stayed only one night so it was ok. It’s not near downtown/restaurants area but only a short drive, no big deal. Staff are very helpful, we arrived an hour early and our room was ready to check in. The view from the living room was great as well. Will recommend to anyone who plan to stay for vacation or just a night.
Stayed 1 night in May 2024

10/10 Excellent

xuejun

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, staff are very friendly
Stayed 1 night in May 2024

10/10 Excellent

Wei Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in May 2024

10/10 Excellent

Davinderjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay here it was beautiful and spacious. Amazing view of river
Stayed 1 night in May 2024
Response from Guest Services on May 25, 2024
Hi Davinderjit,We're delighted that you enjoyed the stunning river views from your unit. It would be our pleasure to welcome you back for another stay!

10/10 Excellent

Denuka

Nice place! Perfect for a short holiday!
Stayed 1 night in May 2024

10/10 Excellent

young soon

Traveled with family
Liked: Amenities
Poor Wi-Fi
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you so much for your feedback! We regret that our wifi did not meet your expectations. Please know that we take your comments seriously and will do our best to improve our network. We would love to make it up to you! Please call our front desk and we would be happy to book you in in the future and provide an even better experience!

10/10 Excellent

xuejun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will come back for sure
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
thank you so much for leaving a review! We are so glad you enjoyed your stay and hope to welcome you again soon.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you so much for your feedback! We are so glad you enjoyed your time with us. We hope you had a fun and restful stay!

10/10 Excellent

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, and fully equipped suite. Will definitely go back.
Stayed 2 nights in May 2024
Response from Guest Services on May 14, 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay and we hope to welcome you back sometime in the future!

10/10 Excellent

Nomundari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and new, nice place
Stayed 1 night in May 2024
Response from Guest Services on May 14, 2024
We appreciate your feedback! Thank you so much :)

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff… high ceilings
Stayed 1 night in May 2024
Response from Guest Services on May 14, 2024
We are so glad you had a positive experience at our resort! Our staff rock :) hopefully we will see you again soon!

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stunning scenery, beautifully appointed suite, well-stocked kitchen, lovely private patio area for dining in the sunshine while looking over the cliff to the river below and mountains beyond.
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
Hi Jennifer,Hello (guest name) Thank you for the lovely review! It was a pleasure to welcome you as our guest and we are glad that you had such a positive experience staying with us.

10/10 Excellent

Pierre, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable.
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
Hi Pierre,Thank you for choosing to stay with us at Basecamp Resorts Revelstoke! We're very happy to hear that you enjoyed the accommodation and had a comfortable stay with us.

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basecamp Resort in Revelstoke was AMAZING!! It was a perfect stay! Staff was so friendly, room was nicely appointed and spotless! Tranquil time sitting in the deck watching the mountains and the river! Beautiful all the way around! Highly recommend!
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
Hi Mike,Thank you for taking the time to give us such a high rating and the kind words! We're thrilled to hear that you found our accommodations to be fresh and immaculate. Maintaining cleanliness is a top priority for us.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. We will be back
Stayed 2 nights in May 2024
Response from Guest Services on May 11, 2024
Hi Debbie,We’re glad to hear you have fond memories of your stay! We look forward to welcoming you back as our guest again.

8/10 Good

QIYI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Qiyi,Thank you for choosing to stay with us! We hope to welcome you back again as our guest so we can improve even more upon your experience.

10/10 Excellent

Eun

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Eun,Thank you for taking the time to give us such a high rating. We are happy that you enjoyed your experience staying with us here at Basecamp Resorts Revelstoke!

10/10 Excellent

POONAM

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms are good and clean
Stayed 3 nights in Apr 2024
Response from Guest Services on May 11, 2024
Hi Poonam,Thank you for your feedback. We're thrilled to hear that you found our accommodations to be fresh and immaculate! Maintaining cleanliness is a top priority for us.

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s how modern motel should be organised with kitchen, laundry inside the unit and hot tub in a vicinity. At the same inexpensive, comparable to the big name hotels nearby. super quiet with clean air mountains and Columbia river view. All new , super clean , nice personnel. Well done Canada ! Well done Revelstoke! Will be back soon .
Stayed 2 nights in Apr 2024
Response from Guest Services on May 11, 2024
Hi Victor,Thank you for taking the time to give us such a high rating and for letting us know which aspects of the stay you appreciated. We're happy to hear that the amenities in our units exceeded your expectations! We look forward to welcoming you back at Basecamp Resorts Revelstoke!

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely room good size and quiet so far even being on the ground level. Great amenities will definitely stay here again
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Francesca,Thank you for appreciating the beauty of our location and accommodations! We strive to offer our guests an unforgettable experience.

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious unit with great amenities. Hot tub is very convenient
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Michael,We're thrilled to hear that you enjoyed the modern amenities we offer, particularly the hot tub. Your satisfaction is our ultimate goal!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and very clean
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Jennifer,Thank you for your kind feedback. We take a lot of pride in the maintenance and cleanliness of our accommodations. It would be our pleasure to welcome you back for another stay!

10/10 Excellent

Ronald, Toronto

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having a spacious 2BR, 2.5 BA apartment for 2 days travelling to Revelstoke comparable to the price of a local hotel room. Premium linens, very quiet, all the amenities for cooking and entertaining - felt almost like being at home. Staff were great and handled all of my special requests… even loaner bathing trunks for the hot-tub. Highly recommend
Stayed 2 nights in Apr 2024
Response from Guest Services on May 11, 2024
Hi Ronald,We're pleased to know that you had a comfortable and enjoyable stay with us, and that our staff could assist with your special requests. Providing a home away from home experience is what we aim for!

10/10 Excellent

Jan, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very clean, very functional.
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Jan,We hope you have fond memories of your stay! Thank you for the positive feedback. We take a lot of pride in our beautiful location and the cleanliness of our accommodations.

10/10 Excellent

Janghoon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and amazing view Clean and modern Absolutely flawless
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Janghoon,We're delighted that you enjoyed the stunning views from your unit and that you were happy with our high level of cleanliness. It would be our pleasure to welcome you back for another stay.

10/10 Excellent

Blair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in and convenient parking. Beds were extremely comfortable.
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Blair,Thank you for taking the time to give us such a high rating and for letting us know which aspects of the stay you appreciated. We're glad you found our check-in process smooth and that our facilities met your needs. Your convenience is important to us.

10/10 Excellent

Berenisse

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view and beautiful suits.
Stayed 1 night in Apr 2024
Response from El - Guest Services on Apr 21, 2024
Hi Berenisse,Thank you for choosing to stay with us at Basecamp Resorts Revelstoke! We're glad to hear you enjoyed the accommodation and the beautiful views of the mountains and the Columbia river!Kind regards,El - Guest Services

10/10 Excellent

Irene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The property was clean with all the amenities one could need. Enjoyed the hot tub and the view was amazing over the river
Stayed 1 night in Apr 2024
Response from El - Guest Services on Apr 21, 2024
Hi Irene,Thank you for taking the time to provide feedback. Our housekeeping team take a lot of pride in the cleanliness of our units so we are pleased to hear that you had such a positive experience. We agree, the river views from the property are amazing!

10/10 Excellent

Jayson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend more highly
Stayed 1 night in Apr 2024
Response from El - Guest Services on Apr 21, 2024
Hi JaysonThank you for taking the time to give us such a high rating and the kind words! We are happy that you enjoyed your experience staying with us here at Basecamp Resorts Revelstoke and hope to welcome you back again soon.

10/10 Excellent

Chandra

Liked: Cleanliness, property conditions & facilities
Cute place with everything you need. It is a drive away from restaurants and shops however.
Stayed 1 night in Apr 2024
Response from El - Guest Services on Apr 21, 2024
Hi Chandra,Thank you for being our guest. We are glad you enjoyed your stay and the amenities we offer! With downtown Revelstoke only being a 5-10 minute drive we like to think we're close enough that guests can still enjoy the beautiful downtown area but come back to the peace and tranquility of our location next to the Columbia Rive! We hope to welcome you back here as our guest again.

10/10 Excellent

KEUNJUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Keunjung,Thank you for taking the time to give us such a high rating. We are happy that you enjoyed your experience staying with us here at Basecamp Resorts Revelstoke!

10/10 Excellent

Jenn

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, well-appointed units in a pristine spot! Hot tubs are lovely with a great view! Will definitely stay again!
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Jenn,We're thrilled that you were able to relax and enjoy the scenic views from our resort. Your comfort and enjoyment are important to us.

10/10 Excellent

Jackie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, scenic location. Lots of space.
Stayed 1 night in Apr 2024
Response from Guest Services on May 11, 2024
Hi Jackie,We're delighted to hear that you had a wonderful stay and appreciated our peaceful location. Your satisfaction is our top priority.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on May 11, 2024
Hi Thomas,Thank you for taking the time to give us such a high rating. We hope you have fond memories of your stay with us!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Michelle,We're delighted that you enjoyed the stunning views and location of our property! It would be our pleasure to welcome you back for another stay.

6/10 Okay

Winnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were staying at a 2 bedrooms apartment. The beds and pillows are very comfy. However, the mechanic room is right next to the master bedroom and it is very noisy. The noise sometimes is so loud that the floor is even shaking.
Stayed 1 night in Mar 2024
Response from Haley on May 10, 2024
We are so glad you found our beds comfortable! We take pride in our cleanliness and providing guests a home away from home experience. We want to offer our sincere apologies for the noise disturbances you encountered during your stay. Our front desk is open from 8am to 10pm and one of our guest services agents would have been happy to look at availability and the option to relocate to a quieter room. We hope to welcome you back to our property again soon to offer you a better experience.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property and were pleasantly surprised with the layout, the full sized kitchen appliances, the trendy decor and finishes and the ease of entry and registration! We had an opportunity to use the hot tub, which was wonderful, walk around the property down to the river. A beautiful setting and great staff in the office with answers to any questions we had. We would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Sally,Your glowing recommendation means the world to us! We're thrilled to have provided you with an exceptional experience, and we look forward to welcoming you back soon.

10/10 Excellent

Shahram

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice hot tub and super easy check in and out!
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
We're glad you found our check-in process smooth and that our facilities met your needs! Your satisfaction is our top priority.

10/10 Excellent

Chia-Wen, Changhua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Chia-Wen,Thank you for taking the time to give us such a high rating. We are happy that you enjoyed your experience staying with us here at Basecamp Resorts Revelstoke!

10/10 Excellent

Darryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel experience. It was simple and quick to check-in and such a beautiful property with an amazing view looking out at the mountains and river! I liked the keypad locks so I didn't have to worry about a keycard.
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Darryl,Thank you for highlighting the beauty and functionality of our resort. We're delighted that you had a pleasant stay with us.

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi Pawel,Thank you for choosing to stay with us and for giving us such a high rating. We hope you have fond memories of your stay!

10/10 Excellent

Shannon

Stayed 1 night in Mar 2024
Response from El - Guest Services on Apr 21, 2024
Hi Shannon,Thank you for taking the time to give us such a high rating. We are happy that you enjoyed your experience staying with us here at Basecamp Resorts Revelstoke!

8/10 Good

Christoph

Stayed 2 nights in Mar 2024
Response from El - Guest Services on Apr 21, 2024
Hi Christoph,We hope you enjoyed your stay with us! We hope to welcome you back again as our guest so we can improve even more on your experience.

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from Guest Services on May 11, 2024
Hi John,Thank you for taking the time to give us such a high rating. We are happy that you enjoyed your experience staying with us here at Basecamp Resorts Revelstoke!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and modern in the Canadian Wilderness.
Great place with an amazing view just 15 mins from the mountain.
Stayed 1 night in Feb 2024
Response from RRB on Mar 16, 2024
Hi Matthew, We are glad to hear you enjoyed your stay, I hope you took advantage of the Town operated shuttle bus to the resort. Have a great day and we hope to see you again soon.

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Basecamp was a great stay choice for our trip! The townhouse style 2 bed, 2 bath option leaves you with a comfy feeling of home that a hotel just doesn’t have. Great views out the massive windows upstairs in the living room/kitchen are to die for. Beds are comfy, but rooms are small with no real space to unpack (no closet or shelving organization). The rain style showers are perfect after a long day out at Revelstoke Resort or taking a soak in the hot tub to soothe those sore muscles.
Stayed 3 nights in Feb 2024
Response from RRB on Mar 16, 2024
Hi Brooke, I feel the same way about the condos. They are set up so well and give you a far better experience than a plain old hotel room :) Thank you for the kind words, I will be sure to share them with the team. Have a great day and see you next time.

10/10 Excellent

Leonard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how easy it was to checking with the code and rooms number already provided
Stayed 3 nights in Feb 2024
Response from RRB on Mar 16, 2024
Hi Leonard, the self check-in links we send out, prior to arrival have been a game changer. You can skip the line at reception and get straight in to your room. Sometimes that is exactly what is needed, especially after a long drive on the HWY.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern within close proximity to town!
Stayed 1 night in Feb 2024
Response from RRB on Mar 16, 2024
Hi Trevor, thank you for taking the time to send us love. We truly appreciate it and hop to see you again soon. Safe travels!!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area and views. Immaculate and kitchen stocked with everything you could need. Two hot tubs to relax in after a long day. Loved that we could bring our dog and be comfortable (and it didn’t smell like a dog room). Staff is very accommodating and helpful.
Stayed 2 nights in Jan 2024
Response from RRB on Mar 16, 2024
Hi Melanie,Wow, what a great review!! Thank you very much for taking the time to send us some love and we enjoying seeing how memorable the stays can be at Basecamp Resorts Revelstoke. We truly appreciate it and look forward to your next Basecamp stay!!