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Reviews of AC Hotel by Marriott Queretaro Antea

3 out of 5
AC Hotel by Marriott Queretaro Antea
Avenida Antea No 1050, Ejido Jurica, Col Jurica, Querétaro, QUE

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 727 reviews" "
Rating 8 - Good. 204 out of 727 reviews" "
Rating 6 - Okay. 74 out of 727 reviews" "
Rating 4 - Poor. 32 out of 727 reviews" "
Rating 2 - Terrible. 23 out of 727 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Uhhh
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great business hotel
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Mar 2024

10/10 Excellent

Froylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what is described, excellent location and safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Flor Susana

Stayed 1 night in Jan 2024

6/10 Okay

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rossana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and Restaurant!

2/10 Terrible

Fernando

Business traveler
The hotel did not honor my booking on expedia and notified me 1 night before my check in.
Stayed 1 night in Sep 2023

8/10 Good

Alberto

Stayed 1 night in Sep 2023

10/10 Excellent

Geraldine

Stayed 3 nights in Jul 2023

8/10 Good

Luciano Ettore

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn't like was that the breakfast was expensive and not included. The hotel said it was not included because of Expedia reservation. I tried to contact Expedia to ask why and if they could include my breakfast, but there is not way to get a contact with an operator from Expedia. I will never book with Expedia if I obtain worse condition than all the other not using Expedia.
Stayed 7 nights in Aug 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Jose Luis

Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2023

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2023

8/10 Good

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All good but hard to sleep
Hotel is perfect, location, design and service but there was a loud banging noise coming from the AC, several guest had the same issue, to bad to have a bad sleep with such a great hotel
Stayed 4 nights in Apr 2023

10/10 Excellent

JOSE CAMARGO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco alto el precio pero bien lo vale para un fin de semana. Todos sumamente ocupados por que te la pases de lo mejor
Stayed 1 night in Mar 2023

4/10 Poor

JAVIER

Stayed 1 night in Feb 2023

8/10 Good

Maria Teresa

Stayed 1 night in Feb 2023

8/10 Good

Armando

Stayed 1 night in Jan 2023

8/10 Good

Hugo

Stayed 1 night in Jan 2023

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spa!!

10/10 Excellent

carlos, Frisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located across the street of a great mall with restaurants and stores. Rooms are spacious and nicely decorated

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

shirley sami

Stayed 1 night in Dec 2022

10/10 Excellent

shirley sami

Stayed 1 night in Dec 2022

10/10 Excellent

Lauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip to QRO 10-11
Employees at front desk were very accommodating they made sure you feel welcome. The bed is awesome
Stayed 1 night in Oct 2022

8/10 Good

Luz

Liked: Staff & service, property conditions & facilities, room comfort
Convenient.
It was good and the location is convenient infront of the mall which it has shops and restaurants. The room was good it's just I'm picky with the bathroom which one wasn't clean enough. Overall was good. I think the room should have a small refrigerator.
Stayed 2 nights in Sep 2022

10/10 Excellent

Daniela Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2022

10/10 Excellent

Maria jose

Stayed 1 night in Aug 2022

8/10 Good

Ale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time, short stay after an event close to the hotel. The hotel is nice and has great location, rooms are functional and clean, staff is helpful. Room service is sent in disposable packaging but it is not eco friendly/recyclable.
Stayed 1 night in Jul 2022

6/10 Okay

Eduardo

Business traveler
Liked: Cleanliness, property conditions & facilities
I dont like the room setup. Closet without doors, the sink outside right at entrance of room. No light inside WC. I wont stay there again
Stayed 3 nights in Jul 2022

10/10 Excellent

alfredo

Stayed 2 nights in Mar 2022

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2022

8/10 Good

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property but it's starting to show a few signs of wear. Still a beautiful place. The breakfast buffet was OK; not exactly gourmet. Staff was fine; we had a good rapport with the bartender. Keep in mind this is nowhere near the city center but the location is great if you want to be near Antea (a large mall with lots of shops and restaurants) but I was surprised that the area is not very walkable. It makes no sense to Uber to Antea but if you want to walk, you have to cross four lanes of traffic with no crosswalk and an elevated dirt median. Then you get into the Antea parking lot and again there is no pedestrian walkway. We booked this place for easy mall access, so that was a little disappointing. It's more the fault of the folks who designed the whole complex, not just the hotel. Overall I'd say this place is fine if you get it at a decent price and you want to be in this part of town. You might get better bang for your buck elsewhere.
Stayed 4 nights in Dec 2021

10/10 Excellent

Agustin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion por parte del personal fue muy buena, solamente deben poner mas atencion en los dispensadores de alcohol en gel ya que habia varios vacios durante varios dias y solicitar a los visitantes usar la mascarilla en areas publicas.
Stayed 3 nights in Dec 2021

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Moritz

Traveled with family
Disliked: Room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Ok but nothing special, well located though
The hotel is well located, near juriquilla and next to Antea (shopping center), however, having stayed in Queretaro in many hotels nearby, we feel it is a bit overpriced, considering the size of the room.
Stayed 1 night in Dec 2021

10/10 Excellent

carlos alberto cienfuegos

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

2/10 Terrible

Oscar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was useless
Stayed 2 nights in Nov 2021

4/10 Poor

Tim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air condt didnt work. Hotel was basicly empty but my room wasnt ready upon check in. Had to wait 44 min. Bar tender was no bartender. Plus the drinks were super expensive.
Stayed 1 night in Oct 2021

6/10 Okay

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Norma Angelica

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Buena atención al cliente.
Stayed 2 nights in Oct 2021

10/10 Excellent

Humberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en general. Muy buena ubicación. Muy buen servicio. Habitaciones modernas.
Stayed 2 nights in Sep 2021

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adjacent to a large shopping mall; great for us.
Location is across the street from a large mall with many great stores, restaurants, and Cinépolis. That’s exactly what we wanted when we chose this hotel.
Stayed 1 night in Sep 2021

8/10 Good

Ana Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice though this time around I noticed it was a little run down as they have a cheap-looking "tiendita" (little store) in the lobby. Also, one of the two elevators didn't work and it took us ages to go to our room and even more to leave in the morning as it was always packed and we had to wait for 30 minutes to be able to hop in.
Stayed 1 night in Aug 2021

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

10/10 Excellent

Michelle

Stayed 1 night in Aug 2021

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021