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Reviews of Hotel Brisas Del Pacifico

2.5 out of 5
Hotel Brisas Del Pacifico
General Rodriguez, Islas Duncan, Frente Mercado Munici, Puerto Ayora

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 66 reviews" "
Rating 8 - Good. 25 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 8 out of 66 reviews" "
Rating 2 - Terrible. 4 out of 66 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia S

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Basic hotel, fine for 1-2 nights. Out of the tourist strip but in a good area for street food, markets & local shops. Bonus it had a lift which many hotels in the Galapagos didn’t seem to have, also free drinking water.
Stayed 1 night in Jan 2024

8/10 Good

Rodolfo

Traveled with family
Liked: Cleanliness
Es un buen hotel, el staff muy amable, tiene ascensor y esta cerca de la avenida baltra y caminando unos 10 min al muelle. Lo unico malo es que todos los dias te piden las toallas a las 9 a 10 am y te las vuelven a entregar en la tarde.
Stayed 4 nights in Jan 2024

6/10 Okay

Patricia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived they did not have the room we had booked, we had to take a smaller room. Two days without water to shower and 4 days without hot water. One morning there was no breakfast because there was a power outage. They do not offer toiletries, and towels were often missing after cleaning. They also do not have laundry service at the hotel. Breakfast and airconditioning were good.
Stayed 7 nights in Dec 2023

10/10 Excellent

regis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suprise by quality/price.front desk Denise very helpfulll
Stayed 1 night in Feb 2023

4/10 Poor

Charlotte

Liked: Staff & service
Disliked: Amenities
Listen to the other reviews. I ignored them, and had a very uncomfortable night. Luckily I was only staying for one night before going to the airport, but if I were staying here for my vacation I would be very sad. Pros: The people working were so friendly. I loved the cooked to order breakfast. Cons: Rooms feel like a jail cell. No towels or toilet paper?? Light shines into the room until 2:30am, no blackout curtains. Rooster started crowing at 3:30am and didn't stop. Got bit by something (I looked everywhere for bedbugs and couldn't find them) that left blood on the sheet. Overall was not worth the price.

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and close to the harbor.
Stayed 2 nights in Oct 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

4/10 Poor

Digna

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You have to ask for towels. Difficult to shower with extremely hot water and almost no cold water to warm it. Night Reception person with no customer service at all.
Stayed 3 nights in Apr 2022

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the space and attentiveness of staff when asking them questions Denise was very helpful and friendly also knowledge about the area. THANK YOU !
Stayed 8 nights in Apr 2022

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good rooms
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
A nicer budget hotel.
The hotel is easy to find being a tall building visible from the main road. The beds were fine and the air conditioning worked quite well. The electric heating system for the showers works but takes some getting used to in terms of sound and temperature extremes. Breakfast was not a buffet but a small made to order plate of eggs and fruit with some meats and cheeses. They also had teas and coffee each morning.There was no safe in the room, but they said they had one at the front desk if I wanted to use it. Overall, checking in and out was easy, the room was relatively quiet besides the water heaters and thinner walls. I would say it is a good safe feeling budget offering.
Stayed 5 nights in Feb 2020

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Helpful staff, clean property, delicious breakfast, and helpful booking tours.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

CesarCoronado

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I like the cleanliness and the location, I didn't like the fact that the staff never smile
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in front of the public market, you can eat local food for low cost
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that it was in the heart of the city,and only a few minutes from the port. The staff was both friendly and helpful. Directly across from the hotel was an open air market where you can buy fresh local produce and meals. Excellent customer service
Stayed 8 nights in May 2019

8/10 Good

Georgi, Sofia, BG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was located very well, just a few blocks from the main street. Many shops and restaurants nearby. The room was clean and bed comfortable. Loved the fast wi-fi.
Stayed 3 nights in Apr 2018

10/10 Excellent

Jason, Phoenix

Liked: Cleanliness, property conditions & facilities, room comfort
One of the largest buildings in town so it is super easy to find your way back. The room was clean, had AC, and laundry service. I had great front desk service. A great basic room and a short walk to the main strip. I would definitely book here again.
Stayed 1 night in Oct 2018

8/10 Good

Georgi, Sofia, Bulgaria

Liked: Cleanliness, staff & service
First room I've got had some problems (broken and noisy air-con) and I had to change it. The second room was OK. Got a nice big room with lots of amenities. Location was good within walking distance to most Puerto Ayora attractions. The deal was good, so I was happy with this hotel.
Stayed 3 nights in Apr 2018

4/10 Poor

Deborah, Scottsdale AZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don't mind sharing your room with bugs, being awakened every morning by a rooster, and going without amenities such as soap and hot water, and trying to sleep with a light glaring through your window facing out to the interior hall (no blackout curtains either) this place is for you! We are not high-maintenance travelers (we go camping, not glamping) but we expected the basics. I was nearly in tears when we checked in after seeing the hotel and room because we were booked for 9 days and the hotel does not give refunds for cancellation. On the plus side, it was about a 15-minute walk to the main drag, most of the staff members were cordial, and we weren't in the room very much.
Stayed 9 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property didn't feel safe.. like something you would see in a horror movie. The condition of the rooms and the building were awful. The surrounding neighborhood is a distance from the heart of town. Not comfortable at all. Really bad service. We checked out after the first night.
Stayed 4 nights in Jul 2018

8/10 Good

Shauna, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and decent rooms
We had two rooms and needed to check in early. They helped us check into one room early, which was very convenient. The staff was very friendly and helpful but didn't speak too much English. Location is just a 10 minute walk from the main port and right across from a fruit and veggie market! Rooms were decent and for three of us and a baby, the other double bed was in a separate room.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the price
I stayed four nights here. Overall it was an adequate experience. I feel the pictures were a little over-representative of the real deal. The single room is small and the "window" was to the electrical corridor so no fresh air. I'm sure there were better rooms in the hotel. There's no in-room safe but there didn't seem to be a security problem. It's nice to have purified water available to refill your water bottle. The hot water was always available. The breakfast was adequate but the same thing every day with no alternate option. The coffee is horrible. In hindsight I wish I wouldn't have paid for the breakfast option ahead of time. The "restaurant" area was soooo hot it was almost unbearable. A fan would have helped. One day I had to go out twice just to get air. Laundry service was very efficient and very reasonable at $2.50 per kilo. In hindsight I wish I would have booked a place with a pool area or at least a balcony or a place to just hang out. The other thing to note is that it has to be about 10 blocks to the "town" and that walk got old pretty quick.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice location. Poor wifi. Everything else was good. Enjoyed it.
Stayed 6 nights in Apr 2018

8/10 Good

Kate, Guayaquil

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable stay
Got to the hotel early and the staff let us in early. The reception staff are all multilingual which makes communicating easy. Bedroom was comfortable with two double beds. Room was clean. Bathroom smelt though and we couldn't get the smell to go away. That was something we weren't happy with. Breakfast was tasty. Overall it was a comfortable stay.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in Puerto Ayora
A very cost effective place to stay in Puerto Ayora with helpful staff.

2/10 Terrible

Michael , Bahamas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very rude and difficult to deal with
Locked out of hotel during the evening and locked in early morning when leaving. Forced to purchase additional room even though the two rooms had beds for at least 4 people. Wifi was non existent so don't plan to connect. TV was Spanish only. Staff was very rude? Would never recommend this place and would never stay there again
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Staff were great, very helpful. The distance to and from the Port and main shopping areas was not far. The hotel faced a small market from where fruits and vegetables were sold during the days. At night, the market space was transformed into an area where you could sample freshly made local fare.
Stayed 7 nights in Sep 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, cost, and comfort!
This hotel was affordable, comfortable, and spacious with a nice breakfast and wifi included. It was in walking distance of lots of restaurants, shops, and the malecon. I would stay here again if I were to stay in Puerto Ayora.

2/10 Terrible

Linda, New Jersey

Disliked: Property conditions & facilities, room comfort
Run don't walk away from this place!
Small rooms uncomfortable beds no amenities no glassware bath towels the size of wash cloths. Stay away! We stayed at better hotels on the island that were much more comfortable.

6/10 Okay

Leila, Austin, TX

Liked: Room comfort
Great location, but need to stay more than 1 nt
Stayed here for just one night between arriving on Santa Cruz and ferry over to Isabela. Very spacious room, but the windows were a bit odd. Large window looked out onto...the wall of the adjacent building? The other looked out into the hall? So really, there was no need for windows as they provided zero additional natural light. The room was very clean and A/C was an icy-cold necessity! They had water dispensers, which was nice to be able to fill up water bottle and location was close to the main drag Baltra Ave, so easy walk to docks. I had to leave early the next day (6am) to walk to the docks for the morning ferry to Isabela, but the entire hotel was completely dark (had to use the flashlight on my phone) and there was no one at the reception desk. I had yell out until finally a guy came out of a room behind the desk. You are basically "locked in" the hotel as well as he had to unlock the doors to let me out...not sure how safe that is? Not sure I would recommend for staying just one night, especially at the price point, but may be a good choice if staying a few days w/several people as the room was large, had a sofa and mini-fridge.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK hotel far from beach
Far from the port. Room did not have any windows, but the breakfast was decent.

10/10 Excellent

ANDREA G

Stayed 1 night in Feb 2024

4/10 Poor

Marta

Traveled with family
Disliked: Staff & service, property conditions & facilities
Las habitaciones son oscuras y húmedas distando de las fotos de la web. El desayuno escaso, sin variedad y ademas si ibas a desayunar hacia el final del turno no reponian por lo que directamente no lo.disfrutabas
Stayed 5 nights in Aug 2023

10/10 Excellent

MAURICIO

Stayed 1 night in Jan 2023

10/10 Excellent

MAURICIO

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

8/10 Good

Eirik

Traveled with group
Liked: Cleanliness, staff & service, room comfort
God service. Bra frokost med fantastisk utsikt. Komfortabel seng. Heis
Stayed 6 nights in May 2022

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Ligar tranquilo. Bem localizado. Recepção extremamente gentil, educado e atencioso. Super recomendo
Stayed 4 nights in Apr 2022

6/10 Okay

GIBRAN

Traveled with family
Hotel de paso.
La habitación amplia pero con olor a húmedo. Le falta un poco de mantenimiento. No aceptan tarjetas de crédito, solo cash. Como todo en Galapagos es caro para lo que es. Es un hotel de paso para una noche si al día siguiente vas a salir.
Stayed 1 night in Mar 2022

8/10 Good

Angela

Stayed 3 nights in Feb 2022

8/10 Good

JULIAN

Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good rooms, the beds are awesome. Good location. Totally worth every dollar
Stayed 15 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
設備はないと思っておきましょう
少し早く着いたのですが、すぐに部屋に通してもらえました。そこはとても良かったです。ただ、事前情報と現地の状況があまりに違うため、別のホテルに来たのかと思うほど。 まず24時間フロントではなく夜間と早朝は閉鎖されます。お陰でフェリーに乗り遅れるところでした。あと、ランドリー設備もありません。近くのクリーニング屋さんに出す有料サービスのみ。セーフティボックスもなし。しょっちゅう無人になるフロントの棚に置かれるだけです。テラスもありません。部屋の電話は断線していて、インターネットもつながりません。いつも繋がらないので、仕方がないそうです。 そこらを気にしないなら、安くてそこそこのホテルだと思います。スタッフの半分は英語がだめで、残りも片言程度なので、スペイン語の翻訳アプリが大活躍しました。
Stayed 2 nights in Oct 2018

4/10 Poor

wassyoi, ラタクンガ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

María Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel brisas
bien, el hotel tiene las habitaciones muy limpias, la cama es grande y comoda, como la habitación es muy grande, tienes espacio para expandir tus cosas en un escritorio y sillon. El baño es muy sencillo, y no se podia graduar bien el agua caliente (salia demasiado caliente), pero todo es tranquilo y estuvimos a gusto, las personas que atienden son amables y atentas.
Stayed 5 nights in Aug 2018