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Reviews of Hotel Praia Marina by RIDAN Hotels

4 out of 5
Hotel Praia Marina by RIDAN Hotels
Avenida Beira Mar No. 1, Praia da Vitoria

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 127 reviews" "
Rating 8 - Good. 35 out of 127 reviews" "
Rating 6 - Okay. 1 out of 127 reviews" "
Rating 4 - Poor. 3 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte Le

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portuguese hospitality at its finest. My family were made to feel so welcome here. The balcony on the family room was huge and the rooms were immaculately clean. The best thing was the staff here, so kind and hospitable and really went out of their way in a big way to make us feel at home here. Would highly, highly recommend staying here. Best hotel on the island and best service!
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond normal service.
Stayed 4 nights in Jan 2024

8/10 Good

SOONGUN

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Need some partial makeup in the room wall 202. Looks like salt damage
Stayed 2 nights in Dec 2023

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Nov 2023

10/10 Excellent

JOSE

Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area beautiful ocean view but no parking .
Stayed 7 nights in Sep 2023

8/10 Good

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Jose Manuel

Disliked: Cleanliness, property conditions & facilities
Dirty dirty dirty
Everything was so dirty. Bathroom was disgusting. The doors and wall paper thin. Only good thing is that it’s in front of the beach. But Praia Vitoria is so small that you can walk from anywhere. I would stay in Angra do Heroismo.
Stayed 1 night in Sep 2023

2/10 Terrible

Ted

Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved and paid for two rooms in avance. They only had one room available. No air conditioning. We all had to stay in the same room. They refused to refund our payment for the second room. Will never stay there again. Incredibly unprofessional staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Pierre

Stayed 1 night in Sep 2023

8/10 Good

Noor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect! The location was really nice. It was on the water and the staff was super nice and helpful. The only thing I hated was that since it’s on a busy street there’s a nightclub nearby and it was blasting music until like 3 am and I was unable to sleep
Stayed 1 night in Sep 2023

10/10 Excellent

Theodore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price!

10/10 Excellent

Michael, Dudley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront location. Great location, reasonably priced with an excellent and friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Lucy Silva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed her one night due to a layover. This hotel is conveniently located close to the hotel. We were pleasantly surprised with the space we had for our family of 4. Both kids had individual cots and we had a beautiful king bed. The only complaint was ants, we found an issue with ants on one of the window sills and floor near the bathroom. Overall, for the price it was a great stay.
Stayed 1 night in Sep 2023

4/10 Poor

Ben

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO AIR CON! Our sheets had ketchup or blood on them when we arrived. The towels had brown stains and the shower head did not work so we had to take a bath. Safe was broken, elevator was out of order so had to carry bags to the 3rd floor. Staff were rude and animals were barking all night out the window.
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2023

10/10 Excellent

Marie, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was lovely wish I was staying longer.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

10/10 Excellent

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great location, across from the beach, close to the airport. I would stay here again! Front desk was so nice, helpful and offered great customer service!

10/10 Excellent

Marie

Stayed 4 nights in Aug 2023

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, near the airport, amazing food, walking distance
Stayed 1 night in Aug 2023

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the hotel. The beds were comfortable. We had to leave for the airport before breakfast started but they had the breakfast ready for us to eat early. Hotel is right next to the beach so we were able to walk around and enjoy the restaurants and scenery. Staff were pleasant and friendly. Would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to the beach and many dining options. Beautiful boardwalk to take a wonderful long stroll
Stayed 3 nights in Jul 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact they have kitchnette.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jim

Stayed 1 night in Jul 2023

10/10 Excellent

Joanna

Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin

Stayed 1 night in Jul 2023

10/10 Excellent

Athena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time! The staff at the hotel was very welcoming and accommodating. Definitely planning our trip back.
Stayed 6 nights in Jul 2023

8/10 Good

Benoit, Horta

Business traveler
The Hotel is close to restaurants, which is a plus. The Hotel should offer breakfast starting at 7 am
Stayed 1 night in Jul 2023

10/10 Excellent

Ashley

Stayed 1 night in Jul 2023

10/10 Excellent

Silvester, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, easy beach access, easy access to airport transportation.
Stayed 2 nights in Jul 2023

4/10 Poor

Greg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired Hotel. Very Disappointing.
The condition of the property is tired. We stayed on the beach side last year, and things were good. Condition was good. This year, we stayed on the backside and immediately asked for a change of rooms b/c of the bathroom, but they were fully-booked we were told. Cracked tiles, moldy grout, nasty showerhead, rusty fixtures, cracked block windows. The bed was fine, but there were others parts (broken drawers) of the room that were also tired. We were very disappointed. I would love to get my money back.
broken drawer
bathtub
cracked wall tile
nasty soap dispenser
Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Stayed 1 night in Jul 2023

10/10 Excellent

Kyla

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, friendly and helpful staff, breakfast was great.
Stayed 1 night in Jul 2023
Response from Jason Ross (Front Desk Staff) on Jul 10, 2023
Hello Kyla,We are glad to hear you enjoyed your stay with us. Hope to see you again soon.Best regards,

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is soft and crisp. The room big too and the 24 hrs reception is a plus.
Stayed 1 night in Jul 2023
Response from Jason Ross (Front Desk Staff) on Jul 10, 2023
Hello Marie,We are happy to read you enjoyed your room.Best regards,

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all around. Great beach access.
Stayed 1 night in Jul 2023
Response from Jason Ross (Front Desk Staff) on Jul 10, 2023
Hello Aaron,Thank you for the positive review.Best regards,

10/10 Excellent

Vigilio

Stayed 1 night in Jul 2023

10/10 Excellent

João Gabriel

Stayed 1 night in Jun 2023

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness
Loved the king bed and the water views.
Stayed 1 night in Jun 2023
Response from Jason Ross (Front Desk Staff) on Jul 10, 2023
Hello Mario,Thank you for the positive comment and review.Best regards,

10/10 Excellent

Douglas

Stayed 1 night in Jun 2023

8/10 Good

Celine

Stayed 2 nights in Jun 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were super nice and helpful and it was a great area to stay in.. close to the airport for access and the beach across the street.
Stayed 1 night in Jun 2023
Response from Jason Ross (Front Desk Staff) on Jun 21, 2023
Good morning Catherine,Happy to hear that you enjoyed your stay. Hope to you see again soon.

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing for the value, the front desk staff were extremely helpful and the breakfast is good enough for you to save some money on a meal in town. I would stay at this property again.
Stayed 1 night in Jun 2023
Response from Jason Ross (Front Desk Staff) on Jun 21, 2023
Good morning Mathew,Thank you so much. Hope to see you again soon.

8/10 Good

Joao

Stayed 4 nights in May 2023

10/10 Excellent

ARI

Stayed 1 night in Apr 2023

10/10 Excellent

Aida

Stayed 1 night in Feb 2023
Response from Gabriela on Feb 24, 2023
Thank tou for your opinion, is very important for us.Delighted to see you again.

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2022
Response from Gabriela on Nov 16, 2022
Obrigada pela sua pontuação, a sua opinião é realmente muito importante para nós.