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Rating 10 - Excellent. 108 out of 233 reviews" "
10 - Excellent
108
Rating 8 - Good. 60 out of 233 reviews" "
8 - Good
60
Rating 6 - Okay. 25 out of 233 reviews" "
6 - Okay
25
Rating 4 - Poor. 22 out of 233 reviews" "
4 - Poor
22
Rating 2 - Terrible. 18 out of 233 reviews" "
2 - Terrible
18
8.4/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Richard
Traveled with partner
May 21, 2024
Liked: Cleanliness, staff & service, amenities
Under new management and they are trying, but Was disappointed that the laundry service was not working. Staff was very nice and apologetic for any inconveniences. I think it should improve now with new management.
Richard
Stayed 3 nights in May 2024
Response from Front Desk on May 23, 2024
Dear Richard, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
Dear David, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Check in took half an hour, even though there were only two people ahead of me. Breakfast was incredibly skimpy.
David
Stayed 1 night in May 2024
Response from Front Desk on May 19, 2024
Dear Robin, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
Dear Juanita, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Mariluz, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
The lighting in the room was poor. There were two lighting fixtures that did not work, possibly due to lightbulbs burned out. Could not see well to read.
There were no tissues in the tissue box, and I tend to blow my nose often.
There was a towel which had a black stain on it.
People were up to all hours in the other rooms.
Would have rather been on the first floor, then having to climb those stairs to the second floor. Did not have that option. No elevator.
Kim
Stayed 1 night in May 2024
Response from Front Desk on May 8, 2024
Dear Kim, thank you for staying with us and we truly appreciate your feedback. I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
Very clean rooms and friendly staff, but I only have three complaints. First, the beds were not queen size beds. More like twin. Second, when I looked up the hotel and it stated it served breakfast it would have been better to put continental breakfast. And last, my aunt left her belongings on the bed due to her health issues. We came back from my cousin funeral and her belongings were touched. I’ve stayed at several hotels and motels. Usually when the occupants belongings are on the bed the cleaning staff doesn’t touch the bed or touch the occupants belongings.
Sherrie
Stayed 2 nights in Apr 2024
Response from Front Desk on May 3, 2024
Dear Sherrie, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
10/10 Excellent
roseliene
Apr 22, 2024
roseliene
Stayed 3 nights in Apr 2024
Response from Front Desk on May 13, 2024
Dear Roseliene We appreciate your kind review of our property. We are also happy you enjoyed your accommodations while you were with us. Stay Safe during your travels and we hope to see you again when you are in the area
Quality Inn Poughkeepsie exceeded my expectations, and exceeded poor reviews on this site. It was reasonably priced, clean, quiet, and convenient for my purpose of visiting a student at Vassar College. It is located near many dining options and easy to reach. I'll stay here every time I visit Poughkeepsie.
Thomas
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 18, 2024
Dear Thomas, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Very clean! Also, first time since covid 2020 where there was housekeeping on a two night stay. TV didn't work properly was my only complaint.
Scott
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Dear Scott, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
2/10 Terrible
Stacey
Traveled with partner
Mar 23, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not knowledgeable enough or helpful. Took me almost an hour to check in with two staff members trying to assist me.
Stacey
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 23, 2024
Dear Stacey, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.
Stayed for a night in one of their exterior rooms. Perfect for a quick weekend getaway. 15 mins from shopping areas and dining.
Axel
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 14, 2024
Dear Axel, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
6/10 Okay
Ariel
Feb 22, 2024
Ariel
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 24, 2024
Dear Ariel, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you
Dear Ariel, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
It was very clean and neat one problem tolit to low for older people
Esther
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 23, 2024
Dear Esther, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Do not stay here. Horrible management. Scammers charged $250 fee for finding a cup with a cigarette in it from me smoking OUTSIDE. Did not smoke once in the room but charged me for leaving my cup from outside that i put my cigarette butt in to be kind and not litter outside. Never thought something like that could happen to me. I would never smoke in the room I don’t smoke in my own house. This really affected me financially too. I am fighting the claim and trying to get my money back for my whole stay. This place is scammers.
Debra
Stayed 1 night in Feb 2024
Response from Front Desk on Apr 3, 2024
We do apologize for your bad stay. Please call the property to discuss this matter further.
We stay here often and we love it. Quiet, clean and staff is extremely friendly.
Maryanne
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 9, 2024
Dear Maryanne, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
2/10 Terrible
Jenny
Feb 6, 2024
Liked: Room comfort
Disliked: Staff & service
Do not stay there, a lot of noise, doors slamming
doors slamming all night long, people talking very loud in the hallways. booked for 2 nights left the 1st night couldn't take one more sleepless night. will not stay there again
Jenny
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 9, 2024
Dear Jenny, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.
My only issue was that they hold on to my 500 for no reason, and when I went to inquire about it i was told it was the system automatically hold it, I had to wait four days before I get back my money. That money is different from the 25 hold of if any damages to the room or such .
Davion
Stayed 7 nights in Jan 2024
Response from Front Desk on Feb 4, 2024
Dear Davion, I do apologize that your stay with us wasn't the best. I hope in the future, you can come back and let us make it up to you.
The girl who checked us in was very pleasant and professional and knew her job
Judie
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 28, 2024
Dear Judie, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Ive stayed here before and this time the room was absolutely spotless. Its always been clean but WOW this time was amazing. I prefer the main building and happy to stay there. It is safe, well lighted, and secure. The staff could not be nicer or more helpful. Thanks for a great stay.
Mary Ann
Stayed 2 nights in Jan 2024
Response from Front Desk on Jan 26, 2024
Dear Mary Ann, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Anonymous, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
The.staff was wonderful and so helpful and very friendly
Susan
Stayed 2 nights in Jan 2024
Response from Front Desk on Jan 22, 2024
Dear Susan, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Nothing staff was rude including management, me, my wife and my five month old baby arrived earlier then checking and told us we had to wait in the freezing cold until 3 PM and it was 3 AM all due to a misunderstanding on check-in time I never got to stay they kept my money called the police and said we couldn’t stay
Steven
Stayed 1 night in Jan 2024
Response from Front Desk on Mar 30, 2024
Dear Steven, I do apologize that your experience with us wasn't the best. I hope in the future, you can come back and let us make it up to you.
Dear Maria, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Edwin, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Timothy, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
The pool was nice, the breakfast was ok as well. The room was good and bed was comfortable. The facility gets a big thank you from me as I booked the wrong day by mistake and they allowed me to switch to the next night without a problem.
Jerry
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 15, 2024
Dear Jerry, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Cody, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
10/10 Excellent
Benjamin
Jan 11, 2024
Benjamin
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 31, 2024
Dear Benjamin, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Maria, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
The Quality Inn was very convenient. The rooms were comfortable and quiet. Pricing was reasonable, and a lovely breakfast was included.
Janet
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 29, 2023
Dear Janet, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Daniel, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Dear Steven, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
There was adequate, convenient parking. The room was clean, quiet, and comfortable. The included breakfast was vast, included cereal, eggs, waffles, pastry, juices, tea, and coffee.
Janet
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 20, 2023
Dear Janet, thank you for staying with us and we truly appreciate your feedback. We are extremely grateful that you had a wonderful stay and look forward to seeing you again!
Staff was very friendly, room was very clean and comfortable.
Maryanne
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 17, 2023
Dear Maryanne, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
10/10 Excellent
Truike
Dec 16, 2023
Truike
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 17, 2023
Dear Truike, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
Room was immaculate. Staff very nice. Breakfast was okay. The OJ in the machine was a very dark color and the taste was off. And not a lot of low carb options, but the waffle did taste good :)
Susan
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 16, 2023
Dear Susan, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a goof stay and look forward to seeing you again.
10/10 Excellent
Frances
Dec 15, 2023
Frances
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 16, 2023
Dear Frances, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
8/10 Good
Valarie
Traveled with family and small children
Dec 12, 2023
Liked: Staff & service
The front desk staff was great but the housekeeping staff need some improvement
Valarie
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 16, 2023
Dear Valarie, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
6/10 Okay
Valarie
Dec 12, 2023
Valarie
Stayed 4 nights in Dec 2023
Response from Front Desk on Dec 16, 2023
Dear Valarie, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
8/10 Good
JEFFERY
Dec 7, 2023
Nice stay for the price, breakfast was good, staff was polite. The bed could’ve been softer.
JEFFERY
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 7, 2023
Dear Jeffrey, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
Dear Terrence, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
Friendly staff, comfortable beds, breakfast food was good.
Darison
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 7, 2023
Dear Darison, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
4/10 Poor
Melissa
Dec 2, 2023
Melissa
Stayed 3 nights in Nov 2023
Response from Front Desk on Dec 7, 2023
Dear Melissa, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
Dear Jools, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
10/10 Excellent
Valarie
Nov 29, 2023
Valarie
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 20, 2023
Dear Valarie, Thank you for staying with us ,we appreciate your feedback and are extremely grateful that you had a wonderful stay. We look forward to seeing you again!
The staff that checked us in was very friendly and helpful!
I would have liked to see a few other options at the breakfast.
Barbara
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 27, 2023
Dear Barbara, Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
Dear Joanna , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.
The desk clerk was very friendly and offered us an inside room instead of the outside one which was originally booked. The beds were very comfortable and I really like the weight of the bedding. Breakfast was just okay.
Diane
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 19, 2023
Dear Diane , Thank you for staying with us ,we appreciate your feedback on staying with us .We are extremely grateful that you had a wonderful stay and look forward to seeing you again.