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Reviews of Allamanda Hotel

3.5 out of 5
Allamanda Hotel
30 Corner Rue Metellus And Oge, Petionville

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 78 reviews" "
Rating 8 - Good. 20 out of 78 reviews" "
Rating 6 - Okay. 4 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Smith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff make you feel like your other house.
Stayed 3 nights in Jun 2022
Response from Viviane on Jun 28, 2022
We will share your comment with our colleagues. It's a great pleasure to read your nice comment and we hope to receive you soon again!

10/10 Excellent

jean wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
I had a great experience at Allamanda Hotel. The place was clean, the workers are very friendly and helpful.
Stayed 1 night in Aug 2021
Response from Viviane on Aug 24, 2021
Happy to read you liked your stay. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay! Food was delicious. Staff are friendly. Felt safe 👍
Stayed 3 nights in Apr 2021
Response from Viviane on Apr 13, 2021
Thank you for your stay with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel with an amazing, professional staff from the security guard, the reception desk, the restaurant, to the people who freshened up the rooms on a daily basis. The reception desk has very caring people, and Miss Vivianne (the owner) is an amazing/genuine person who ensures her guests are given everything they desire and will go off site to obtain it. There are plenty of markets closed by and everything is in walking distance. I’d say this is better than most high end hotels in the area because of the family like treatment the guests received at Allamanda. Everything is superb, cleaned, with amazing interior decoration!
Stayed 3 nights in Aug 2019
Response from Viviane on Aug 16, 2019
Thank you so much! Your feedback makes us even strive harder. We love to take care of all of our guests!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The staff were super helpful, and the place was fine.
Stayed 4 nights in Feb 2019
Response from Viviane on Feb 12, 2019
Dear Guest, Thank you for your comment. Our pleasure!

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I love this place is very clean their service is excelent their staffs are very friendly and professional it was a dream come true to me when ever i go back to haiti i will always stay at this hotel.
Stayed 2 nights in Feb 2019
Response from Viviane on Feb 4, 2019
Dear Guest, Our pleasure hosting you and we look forward receivng you again soon!

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good value hotel
Good accomodation,helpful friendly staff however the accomodation is overpriced for the so-called upmarrket area. The location is amongst over crowed street markets which are extreemely dỉty. Strong wifi, good breakfast
Stayed 4 nights in Nov 2018
Response from Viviane on Nov 14, 2018
Dear Guest, Thank you for your sincere comment. We are at a busy intersection, that is why our accommodation has 1/2 inch windows all around and further noise reducing installations ensuring your comfort. We are glad you liked our hotel accommodations and amenities.

10/10 Excellent

Olivia, Troy, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so glad we were referred to this hotel! The owners were gracious, and staff was attentive. The property was clean, and in a good location with 2 groceries in close walking distance. Also in very close proximity to some great restaurants that we were able to try, in addition to the excellent one on site (we were in Haiti for a 2-week stay so we wanted to try some local restaurants). We will definitely recommend Allamanda Hotel to others that we know traveling to the area!
Stayed 14 nights in Sep 2018
Response from Viviane on Oct 10, 2018
Dear Olivia, Thank you for your stay with us and we thank you for your compliments about our full-service restaurant "Aioli". Looking forward receiving you again, Viviane

10/10 Excellent

George, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vivian and her staff are always friendly professional and very accommodating one of the best hotels in Haiti.
Stayed 20 nights in Aug 2018
Response from Viviane on Sep 14, 2018
Dear George, Thank you for your kind note. Wishing you a nice day,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Viviane on Jul 19, 2018
Thank you!

10/10 Excellent

Edelyne, East Flatbush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Had a great time.
Stayed 6 nights in Jun 2018
Response from Viviane on Jul 11, 2018
Dear Edelyne, Thank you for your compliments. Best regards and looking forward receiving you again, Viviane

10/10 Excellent

Jean, Hyattsville, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at this hotel was fantastic and more than what I expected. Haiti is a poor country and I really did not expect much. But, I was pleasantly surprise by the kindness, the extraordinary service, and the care on fulfilling all my request. I will go back to this hotel again for these reasons: - Free Full Hot Breakfast - Free Wi-Fi - Ground transportation for a very minimal fee - Ability to rent a car right on the hotel ground with chauffeur if needed. I thank all the staff and the owner of Allamanda Hotel for all they have done to make my stay amazing and relax.
Stayed 3 nights in Jun 2018
Response from Viviane on Jul 8, 2018
Dear Mr. Jean. Thank you for staying with us. We try our best to make every one feel welcome and be comfortable. Indeed, whether you are a regular to visit Haiti or a first timer, we are the perfect hotel to respond to all your needs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. The owner Vivienne (possibly wrong spelling) was an AMAZING host. She really looked after us and was INCREDIBLY generous with her time! To be honest, if you are staying in Port-au-Prince, this is really important. A larger hotel would have been an error by missing out on this personal service. We can't recommend this hotel enough. The restaurant/bar area was very good, the rooms were very comfortable, and the hotel in general had a very nice feel.
Stayed 1 night in Apr 2018
Response from Viviane on May 23, 2018
Dear Guest, Thank you for your comments. Best regards, Viviane

10/10 Excellent

Jean-Pierre, Montreal, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable hotel. Close to good restaurant, pub ... The employees and owners have a good attention to the customers requests. they do what required to accommodate their clients. On Saturdays night dancing takes place with good musics.
Stayed 5 nights in May 2018
Response from Viviane on May 8, 2018
Dear Jean-Pierre, We trust you had a good trip back home. Thank you for your comments and we look forward receiving you again soon.

10/10 Excellent

Michel, Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, incredible hotel to stay. I was there for 8 nights and 7 days. I was more than impressed by all the staff and all time ready to help you and help with your needs. Everything was outstanding from the arrival until my departure. This hotel is close of markets, restaurants and many places to visit. The hotel owner Madame Viviane is all time inquiring the visitors about their stay and if they can help us. Their taxi agency is one of the best and their navette airport to hotel and hotel to airport is more than appropriate. For my next trip to Haiti, I have no doubt at all that I will again reserve at Allamanda Hotel. Thank you to all of you for this fantastic week without any problems. You are the best.
Stayed 7 nights in Apr 2018
Response from Viviane on May 8, 2018
Dear Michel, Thank you for staying with us and your nice comments. Our pleasure! Best regards, Viviane

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen in Haiti!
A great find! Calm, beautifully decorated, efficient, lovely staff, amazing breakfast! Bathroom super too.
Response from Viviane on May 3, 2018
Dear Guest, Thank you for your compliments. Indeed, our private travels during the last 15 years helped us create a nice atmosphere and add a Zen touch. We care about , making our home yours where all guests find everything they need to balance productivity and relaxation. Enjoy your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Awesome
Such a great stay here. Everything exceeded my expectations. Staff were friendly and prompt in answering email inquiries for taxi reservations. Very clean by normal standards and exceptionally so for Haiti.
Stayed 2 nights in Apr 2018
Response from Viviane on Apr 10, 2018
Dear Guest, Thank you so much for your compliments. It was our pleasure to host you and we look forward receiving you again.

8/10 Good

Breelyn, Marigot, Haiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Petionville!
My husband and I along with a friend stayed here for one night last week. We had originally booked one room with 2 beds, but when we arrived they informed us unfortunately they didn't have that room available. They were extremely accommodating and offered us 2 single rooms at no extra charge. Everyone was extremely hospitable, and the owner even came over to chat with us while we were at the attached restaurant. The room and facilities were excellent - the best I have stayed in while in Haiti. The restaurant was beautiful and food was pricey but great. The included breakfast was good too! Not a buffet, you order from the menu. The wifi was great for browsing, but slow for downloading. They had hot water, but understandably in limited amounts. It is in perfect walking distance to a number of restaurants and markets as well as a park. We will definitely be staying here again next time we are in Petionville!
Stayed 1 night in Feb 2018
Response from Viviane on Mar 8, 2018
Dear Guest, Thank you very much for your comments. Our team does its very best to satisfy all guests and we are glad the alternative worked well for you. We look forward receiving you again.

8/10 Good

moscow claywork, pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Only place we will stay in Petionville
Stayed 1 night in Feb 2018
Response from Viviane on Mar 3, 2018
Welcome to Allamanda Hotel and thank you for your nice comments. Wishing you a a nice weekend!

8/10 Good

cecil, atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice and comfortable
Just one call from Atlanta about my flight arrival time and the driver was the airport waiting with my name boldly written that was awesome. Nice and peaceful hotel food is great available shuttle to move around good for first time visitors
Stayed 2 nights in Feb 2018
Response from Viviane on Feb 21, 2018
Dear Guest, Thank you for your very nice review. Effectively, we are only a phone call away to provide the best services possible. We wish you all the best and we look forward receiving you again, Viviane

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL EVER
I was going to Jacmel but I changed my booking at the last minute to stay in Petionville because of the Carnival chaos going on in Jacmel & Gonaives Boy was I right!!!!!!! I used to stay at the Marriott, Best Western, El Rancho but I strongly believe that Allamanda Hotel beat them all in services, care for their clients, and customer service for me should ranked as #1. they made you feel as is, specially Ms. Nicole and Mrs. Viviane husband, and Vilma the receptionist
Stayed 3 nights in Feb 2018
Response from Viviane on Feb 21, 2018
Thank you for your very nice comments. We love to entertain our guests as well as ensure all services are provided and we love doing it! Wishing you all the best and looking forward seeing you again Viviane and Allamanda Hotel staff

8/10 Good

Zhulieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel. It has hot water and AC. It is a bit hard to find so pay close attention to the signs not the GPS :) The owner is very friendly.
Stayed 1 night in Jan 2018
Response from Viviane on Feb 8, 2018
Thank you for your friendly note. We strive to give the best hospitality experience in Petion-Ville. When looking for us, ask for Place Boyer in Petion-Ville, everyone in town knows it. We're only 200 meters going up the road from Place Boyer on the right side, no. 39

8/10 Good

frank, haiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place in Petronvilke
Walking distance to our friends house. Wonderful breakfast.
Stayed 1 night in Jan 2018
Response from Viviane on Feb 6, 2018
Thank you for staying with us and we hope to receive you again next time during your trip to Haiti!

4/10 Poor

Amy, Toronto,Ontario, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, terrible service.
The hotel itself is very beautiful. Upon check in the staff requested that every person staying in the room must present their passport so they could take a digital photo of it. When we refused the manager came over and argued with us for about 20 minutes. We were very uncomfortable with this policy and did not give our passports. The manager insisted we were the first people to ever have a problem with this policy and even claimed every hotel in that area requires copies of passports. We inquired at another larger hotel nearby and of course that was not true.
Stayed 2 nights in Dec 2017
Response from Viviane Hoogendoorn on Jan 4, 2018
Dear guest, By law, visitors are required to provide ID upon check-in in all hotels. We accepted your valid driver's license after you were hesitant to produce your passport. If certain establishments accept check-in without a valid ID, that is their choice. As far as Allamanda Hotel concerns, valid ID with check in is a security requirement as well for any accompanying persons with you. For all our visitors. Best regards and thank you for your understanding,

6/10 Okay

Eva

Liked: Staff & service
Service is very personalize, staff do go above and beyond to make you happy! Overall great!
Stayed 5 nights in Dec 2017
Dear Eva, Thank you so much for your kind comment. We strive being a hotel with a personality! Happy New Year! Viviane

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but very noisy. Only stayed one night, price too high for basics. Had issues checking in, was told my room was given to another person and I had to find another hotel at 8pm, after I said I didn’t want to go to another hotel that late, they ended up finding a room for me. Simple room, toilet didn’t work well. Breakfast was good. Nobody was there for check out. Ended up leaving keys on a desk. Switched to another hotel down the street for the next few days.
Stayed 1 night in Dec 2017
Response from Viviane on Dec 31, 2017
Thank you for your comments.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The staff is wonderful. Everything was clean and comfortable. The restaurant is a bit pricey.
Stayed 1 night in Nov 2017
Dear guest, Thank you for staying with us and looking forward receiving you again.

8/10 Good

Pedro, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay in
Hotel staff very friendly and they go out of their way to make your stay pleasant and then some. Staff members accompanied us on some sight-seeing and local shopping expeditions. The breakfast was quite good. It's definitely worth staying at the Allamanda Hotel in Port au Prince.
Stayed 2 nights in Sep 2017

10/10 Excellent

Phito, Moleuslaw, llc , stoneham Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Staff supplies relevant information, extends and demonstrates eagerness to serve and please customers
Stayed 10 nights in Jul 2017
Response from Viviane on Aug 12, 2017
Thank you for staying with us. We try to go beyond ensuring your stay will be comfortable!

10/10 Excellent

Joan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly safe hotel in Petionville.
Welcoming staff and a pleasant place with a restaurant in the hotel as well as several close by.
Stayed 3 nights in Jul 2017

10/10 Excellent

Yvonne, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice hotel the host Ms Viviane, very nice.
I enjoyed every minute of my stay at this B/B. The host Ms Viviane is the best I've ever had she goes out of her way to make sure you're taken care off, beautiful restaurant, the food is delicious, nice area. Will love to return some day.
Stayed 2 nights in May 2017

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Disliked: Room comfort
3/5
Pros: Breakfast was great, air conditioner worked well, there was a refrigerator, water was luke warm, the hotel is gated but that is common in Haiti, the internet worked well. Cons: It was not a bedbed, it was 2 beds put together so I kept falling into the crack of the bed and the bottom sheet wasn't fitted/ nor did it cover the whole bed. The water was brown. They say there is parking, but it was street parking until the night time. I've stayed in worse places in this area for $100 a night so I wouldn't completely write it off in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience in Haiti
We have enjoyed our stay at Allamanda every time we go so much that it is the only place that we want to go. You cannot find better service anywhere in Haiti!

10/10 Excellent

YEdmond, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Guest House in Middle of Petionville
As always the hospitality was above board and I felt secure. Was in second building at Oge #30 which has less amenities. Overall, this is an affordable, well-maintained, and warm guest house on par with the best hotels in PAP.

10/10 Excellent

Brent, Orem, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely personal --in the most positive sense
My second reservation. It turned out when I arrived there was no room. The owner drove me to another hotel which was also excellent, all expenses covered. I'll certainly plan to stay at Alamanda on my next trip to Port-au-Prince.

2/10 Terrible

Shanika, U.S.A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!
this was the worst experience I've ever had at a hotel. I live in the U.S. A. first I would start off by saying this review is in now way about the staff they were wonderful. the hotel manger however is a different story. when I got there she told me my room wasn't available because the guest didn't want to leave. I was not happy at all. first of all I had already paid in full for my booking through hotels.com and then for her to try and give me a room I did not pay for was very upsetting to me. then when I sat there for like 30-35 min for them to actually find me a room the room was not at all in a condition that I would've like to stay in. The tv was very tiny and omg they claimed to have international channel's. No they did not!! the Tv barley got any channels at all!! and when it did get channels the tv kept freezing so basically I had no TV the entire time I was there. The room had roaches and the shower was not a pleasant experience at all. The water got every where every time I took a shower. Then they clamined to have free breakfast but charged me for it in the end of my stay. The woman at the desk asked me if I wanted my laundry done so I said yes. Not one time did she mention there was a charge nor does anywhere on the listing for the hotel say there is a charge. Then on top of all of this there were power outages!! When I bought all of this to the hotel manger attention she had the nerve to tell me Haiti is an expensive place. seriously!!
Response from General Manager on Jan 9, 2017
Dear Guest, Happy New Year! You were lodged in a standard room as you booked: 1 queen bed. AC, individual bathroom, television (only the lobby and the suite have larger screens, all the tv's are the same in all other rooms). In case you were not able to see the international channels, the front desk is available for assistance. It is normal to charge for laundry, the prices are published at the front desk and in each room's portfolio. As far as the power outages, we have 2 back up generators. It can take a short moment for power to come back. Best regards, Viviane Hoogendoorn

10/10 Excellent

Farida, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the center of it all
The best thing about this hotel is the wonderful people who are running it; from the owner who responds to all your inquiries from before the time you arrive to the time you leave to the ladies and gentlemen who assist her in managing the front desk and the grounds to the beautiful ladies who take care of the kitchen and provide you with a hearty breakfast. The room is clean and spacious, the breakfast is hearty, and the location is central, although it is better you keep in mind that walking is not advisable because of the hills of the city and to be patient with traffic.

8/10 Good

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They make you feel like at home!
It was a very nice experience! Staff was very nice and kind. Viviane, the owner, was a very special person. The lady at the reception desk and the lady that cooked breakfast were really kind and helpful. It has a nice, pleasant, relaxed and comfy place to stay. I will definitely come back.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Great Find!
The property and personal welcome way exceeded my expectation. The breakfast was made to order with lots of choices. I accidentally left a book when I left the hotel (and the country). By the time I got home, I had an email from the hotel asking me how they could help get it back to me -- before I even asked.

10/10 Excellent

Ludo, Martinique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet home
Staying at Alamanda is like being at home.... Room are big enough. .. Clean.... bathroom are modern spotless. ... The staff is friendly.... I will be back!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
The stay was comfortable but the owner (Viviane) goes above and beyond the call of duty to assist in every way possible. The hotel is homey and well kept but the true value is the service led by Viviane.

10/10 Excellent

Lucie, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home feeling
A lovely well maintained home with comfortable rooms, choice of breakfast, well located in central Petionville. Very nice and accommodating staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good experience
I liked it very much. When I arrived the hotel had overbooked themselves, but I think they handled it professionally. They took me to another hotel, checked me in there and gave me a free evening meal. They picked me up the next morning and drove me to Allamanda.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay at in Haiti
If you are looking for × Exceptional Service × Safe hotel × Ambience in the center of PV × Good Wifi × Clean Hotel × Delicious Breakfast STAY AT ALLAMANDA BED AND BREAKFAST!

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eric D, Montreal Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept. It is pretty, well decorated and warm.
Breakfast was excellent ...no need for AC at night cool enough...enjoyed the impressive view from the balconnee. My stay is agreable,
Response from Viviane on Jan 15, 2016
Dear Guest, Thank you for your kind note. Indeed, we have done our very best to make the balcony comfortable while enjoying the view. Looking forward receiving you again, Best regards,

10/10 Excellent

Seema, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Staff is very helpful and is always ready to attend to your need. Hotel owner was there when we arrived she was also kind and helpful. I will recommend this hotel. Quiet clean very clean. I would definitely stay here again

10/10 Excellent

Yanique, Gaithersburg, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Guesthouse at Center of Petionville, Haiti
I consider Allamanda home away from home. I prefer to stay at small friendly guesthouses when I travel rather than impersonal hotels. The staff at Allamanda are very welcoming, helpful, and resourceful. More importantly, the rooms are excellent - very clean, nicely designed, and roomy. Although during this stay there was a miscommunication with transportation arrangements on my second day, and I was unable to make a 2:00 PM meeting with a group in La Vallee Jacmel; as usual the owner did everything possible and worked out a solution that allowed me to reach La Vallee in time to partially meet with one member of the group.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, friendly and honest.
- great communication via email - very nice service at front desk - the hotel is currently doing a few small upgrades in room and staff is very honest about this (wasn't an inconvenience at all) - quaint and comfortable interior - cute outdoor lounge area on second floor