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Outstanding weekend!! Staff always goes over and above for everyone. Very friendly and helpful. Hats off to Katie at the front desk, Erin in housekeeping, and Tina Marie in housekeeping!!! Thanks for an awesome few days!! Highly recommend this hotel to seeking a stay in Pittsburgh!! Love you all ♥️♥️
Our first time in Pittsburgh. Came for a birthday trip for my husbands 40th birthday. It was the perfect location ,walkable to pnc park and great resturants and bars. Hotel was clean and inviting.The food in the hotel returants was delicious and the in hotel bar was perfect with a great selection.. Staff was helpful and friendly . Will definitely be back!
Looked like the room was not cleaned. Coffee maker had old filter, bed set had a stain, bathroom had hair and overall the room was not clean. Staff was cooperative and did whatever they could. Would look elsewhere next time.
Saurabh
Stayed 1 night in Apr 2024
Response from Sierra P. on May 12, 2024
Thank you for staying us with us and leaving a review.
Room service changed sheets but trash and glasses and some dirty towels were left. Only two clean towels at a time. Property is run down. Not worth the money.
Victoria
Stayed 3 nights in Apr 2024
Response from Mitch on Apr 17, 2024
Thanks for the review. We appreciate the feedback.
PNC ball park and pretty yellow bridge right in fron of the hotel.
Sangwoo
Stayed 2 nights in Apr 2024
Response from Mitch on Apr 11, 2024
Thanks for the review. We appreciate the feedback.
4/10 Poor
Shawn
Traveled with family
Apr 2, 2024
Liked: Staff & service
Disliked: Amenities
Booked this as a 5-star accommodation with decent reviews. They have no room service or in-room coffee. The valet was $45 per day but offered parking across street in a lot for $8 per entry. The room was only moderately clean. The sheets were too small for the bed. The faucet on sink was loose and water consistently came out all over the counter. They did have two bottles of water in the room (for $5 each). This stuff is all ok for a 3 star (or maybe even a lower end 4 star) property. My two stars are based mainly on what the property should have had and didn’t.
Shawn
Stayed 3 nights in Mar 2024
Response from Mitch on Apr 11, 2024
Thanks for the review. We appreciate the feedback.
10/10 Excellent
Barbara
Apr 1, 2024
Barbara
Stayed 1 night in Mar 2024
Response from Mitch on Apr 22, 2024
Thanks for the review. We appreciate the feedback.
Stayed at this hotel for March Madness. The lobby was stunning and the staff were polite. Comfortable beds and good size rooms. The only complaint I had with this hotel was cleanliness; our curtains had been torn by a previous guest, there was what appeared to be vomit (dried) in/on the carpet next to the window and the shower curtain liner wasn’t clean on the bottom. Overall I would give this hotel another chance in hopes it was just an oversight due to high traffic with the tournament.
Holly
Stayed 1 night in Mar 2024
Response from Mitch on Apr 11, 2024
Thanks for the review. We appreciate the feedback.
Came into town for a symphony at nearby Heinz hall, an easy block walk , and this hotel surpassed expectations. Beautiful architecture, lovely rooms and A plus staff. Would stay here again for any Pittsburgh event.
LESLIE
Stayed 1 night in Mar 2024
Response from Mitch on Mar 17, 2024
Thanks for the review. We appreciate the feedback.
I have stayed at several hotels in Pittsburgh while going up to visit my daughter at Duquesne University and this is one of my favorites! The uniqueness of the hotel, spacious rooms and great restaurants nearby are wonderful. I highly recommend.
Jessica
Stayed 2 nights in Feb 2024
Response from Mitch on Mar 4, 2024
Thanks for the review. We appreciate your feedback.
Thanks for the review. We appreciate your feedback.
10/10 Excellent
Elizabeth, RALEIGH
Feb 14, 2024
Liked: Cleanliness, staff & service
This hotel is just ok. It’s really showing its age and the rooms are a bit spare and barren. But you can’t beat the price, especially in such a central location. I would not roam around outside at night however.
Elizabeth
Stayed 2 nights in Feb 2024
Response from Mitch on Feb 15, 2024
Thanks for the review. We appreciate that feedback.
Everything was unique. The architecture was amazing. The whiskey bar was just super cool and the bartenders were very knowledgeable to our rookie understanding of whiskeys and such. Staff was very courteous.
Mike
Stayed 1 night in Jan 2024
Response from Mitch on Jan 30, 2024
Thanks for the review. We appreciate the feedback.