Room, 1 King Bed, Non Smoking, Hot Tub | Pillowtop beds, desk, blackout drapes, iron/ironing board

Reviews of Comfort Inn Pittsburgh

2.5 out of 5
Comfort Inn Pittsburgh
4770 Steubenville Pike, Pittsburgh, PA

Reviews

8.0

Very Good

Rating 10 - Excellent. 232 out of 605 reviews" "
Rating 8 - Good. 209 out of 605 reviews" "
Rating 6 - Okay. 99 out of 605 reviews" "
Rating 4 - Poor. 40 out of 605 reviews" "
Rating 2 - Terrible. 25 out of 605 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
I woke up to bed bugs and bed bug bites. I highly recommend not staying here
Stayed 1 night in May 2024

10/10 Excellent

Pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in May 2024

8/10 Good

William

Liked: Property conditions & facilities
The staff was very nice and kind
Stayed 2 nights in May 2024

10/10 Excellent

Taquayah

Stayed 1 night in May 2024

6/10 Okay

JENNIFER

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Most staff was unfriendly except one male, he was nice. My room was not cleaned or had fresh linen for my multiple night stay and the smell in the halls were not welcoming. The breakfast area was tiny. The parking lot has holes so you need to watch when you pull in and you can only enter from the one side of the highway. We had to go past the hotel and turn around to enter. The bed was comfortable, good shower pressure, and the room was great. The shelf in the bathroom needed some attention before it falls off. Some stuff was outdated but still worked and was expected because it was a cheaper hotel. Stay was good/avg.
Stayed 2 nights in Apr 2024

8/10 Good

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, quiet for being on first floor close to reception/breakfast. Easily accessible, friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Soumya

Stayed 1 night in Apr 2024

6/10 Okay

Krishnamoorthy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Yaqiong

Stayed 1 night in Mar 2024

8/10 Good

joann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect spot for over night stay after airport pick up and morning quick trip to downtown Pittsburgh.
Stayed 1 night in Mar 2024

8/10 Good

Miriah

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, convient location for conference I was attending.
Stayed 1 night in Mar 2024

6/10 Okay

Miecha

Liked: Cleanliness
It It Cool, Ya'll Need A Pool,
Stayed 1 night in Mar 2024

10/10 Excellent

Mumina, Lewiston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was good
Stayed 1 night in Feb 2024

10/10 Excellent

Abigaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Had a beautiful view of the mountains in the snowfall!
Stayed 2 nights in Jan 2024

8/10 Good

Khalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay. Hot tub suite. The room is very clean, bed is super comfy. The timer on the hot tub is in an awkward place, only last 10 minutes, so you have to keep pushing the button in sit awkwardly by the faucet. Takes away from relaxing. Evening staff member is very nice and helpful, she was there each time. I suggest booking with the hotel and not a 3rd party as there has been an issue everytime. I recommend this place. Breakfast is pretty good too, nice, easy, self serve selections.
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Bambi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased customer
This is definitely the hotel that I will be using for all of my traveling. They allowed me to Check in early and they put me on the first floor whence they found out that I had a pregnant daughter with me. They were so nice and attentive. I will definitely go here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel was very clean and the staff were very nice we had a nice breakfast before leaving. Will definitely stay there again
Stayed 1 night in Jan 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was very roomy and comfortable but had to kill five stink bugs. Staff was very friendly but you need more help around there. Overall was good experience.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and clean.
Stayed 2 nights in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Simple but effective breakfast. Not a lot of parking options, but was able to find a spot.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was minimal and not great. The room was ok run down. On a positive note there was hot water for the shower and the room was somewhat spacious. But not a place where I would stay again
Stayed 1 night in Nov 2023

6/10 Okay

Sylvia

Liked: Cleanliness
So
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Kim

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Darlene

Stayed 1 night in Nov 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could Not BeHappier
Staff was very pleasant, the hotel was very convenient to our meeting, and we could not be happier with our stay!
Stayed 1 night in Oct 2023

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jody

Stayed 1 night in Sep 2023

6/10 Okay

Joyce

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Caesar on Sep 21, 2023
Hi Joyce,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

10/10 Excellent

Shannon

Stayed 1 night in Sep 2023

4/10 Poor

Mariola

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for one night in early August. Our room had a very nasty odor and the bathtub was so disgusting, wanted to throw up while taking a shower. The receptionist came to our room to see the conditions of the room/bath and offered to reach out to the hotel management. Never heard back from anyone,
Response from Caesar on Aug 22, 2023
Dear Mariola,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

6/10 Okay

Kathleen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At 9am on a Sunday morning (check out at 11am), without knocking or asking permission, housekeeping opened our door to clean the room. We were still in bed and were awaken by staff coming into our room. The price is not worth the stay.
Stayed 1 night in Aug 2023
Response from Caesar on Sep 21, 2023
Hi Kathleen,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Caesar on Aug 16, 2023
Hi Alan.Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Caesar on Aug 9, 2023
Hi Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice property. Would stay here again.
Stayed 2 nights in Jul 2023
Response from Caesar on Jul 31, 2023
Hi Jessica,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

10/10 Excellent

Gena

Stayed 1 night in Jul 2023
Response from Caesar on Aug 16, 2023
Hi Gena,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

6/10 Okay

Robert, Cleveland

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall the property is in need of repair and cleaning. The breakfast was very limited and not very good. The staff was attentive and the best part of our stay. I doubt that we will stay here in the future.
Stayed 3 nights in Jul 2023
Response from Caesar on Jul 25, 2023
Dear RobertThank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

6/10 Okay

Robert

Stayed 1 night in Jul 2023
Response from Caesar on Aug 9, 2023
Hi Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

10/10 Excellent

Brigitte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great stay. Breakfast has lots choices. Room clean. Staff friendly
Stayed 1 night in Jul 2023
Response from Caesar on Jul 19, 2023
Hi Brigitte,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

8/10 Good

Kaley

Stayed 1 night in Jul 2023
Response from Caesar on Aug 9, 2023
Hi Kaley,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Caesar on Jul 12, 2023
Dear Julie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of Sales

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Caesar on Jul 12, 2023
Dear Alyssa,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of Sales

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Caesar on Jul 5, 2023
Hi,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope to see you again soon.Sincerely,Caesar AbelDirector of SalesComfort Inn Pittsburgh(412) 888-0203

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort inn, Taylor Swift weekend. ok.
Place was decent. Room a little worn, but overall comfy and kept decently. Breakfast choices are kind of a continental style (limited to some extent) You're not at a fancy brunch place, but there's coffee, cereal, a few muffins (plastic wrapped). Waffle maker. juice. milk.
Stayed 1 night in Jun 2023
Response from Caesar on Jul 12, 2023
Dear Kevin,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of Sales

10/10 Excellent

Giovanni

Stayed 1 night in May 2023
Response from Caesar on Jul 12, 2023
Dear Giovanni,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of Sales

8/10 Good

Jonna

Stayed 1 night in May 2023
Response from Caesar on Jul 12, 2023
Dear Jonna,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,Caesar AbelDirector of Sales