Balcony

Reviews of Creekstone Inn

2 out of 5
Creekstone Inn
4034 S River Rd, Pigeon Forge, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1275 out of 1970 reviews" "
Rating 8 - Good. 496 out of 1970 reviews" "
Rating 6 - Okay. 142 out of 1970 reviews" "
Rating 4 - Poor. 37 out of 1970 reviews" "
Rating 2 - Terrible. 20 out of 1970 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros - convenient, view of river, breakfast, pretty clean, and location. Cons - noisy, the bathroom was so tiny you could hardly turn around, holes in curtains, bathroom ceiling was nasty looking and stains on door, bed on a metal frame that is noisy and hits your toes almost every time you’re around it. Price was absurd for what we stayed in. We have been in 3 hotels this trip and this was the most expensive and most disappointing.
Stayed 1 night in May 2024
Response from Blake on May 27, 2024
Lisa, Thank you for taking the time to share your feedback with us. We're pleased that you appreciated our convenient location, picturesque river view, breakfast offerings, and overall cleanliness. However, we're truly sorry to hear about the inconveniences you encountered during your stay. Your comments regarding the noise level, bathroom size, condition of the curtains and bathroom ceiling, as well as the bed frame, are concerning, and we apologize for falling short of your expectations in these areas. Please know that your feedback is invaluable to us, and we will address these issues promptly to ensure that they are resolved for future guests. We understand your disappointment, especially considering the price you paid, and we sincerely apologize for any inconvenience caused. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve on your next visit."

10/10 Excellent

Daisy, Stockbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean, spacious rooms, beautiful lake, friendly staff, 100 recommended
Stayed 1 night in May 2024
Response from Jesse on May 26, 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Betty

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I didn’t care for the office and breakfast area being in another building. The basement parking was a little unnerving. We did however live the balcony. It was big enough to actually sit comfortably. The staff was very helpful when we needed assistance with the tv
Stayed 3 nights in May 2024
Response from Blake on May 26, 2024
Betty, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the balcony and found our staff helpful during your stay. We apologize for any inconvenience caused by the separate location of the office and breakfast area, as well as the layout of our basement parking. Your comments are valuable to us, and we'll take them into consideration as we strive to enhance our guests' experience. We hope to welcome you back for an even more enjoyable stay in the future!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jesse on May 26, 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over all good place to stay trash in packing lot wasn’t clean until my family cleaned it and internet didn’t work very good
Stayed 9 nights in May 2024
Response from Michelle on May 25, 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michelle on May 25, 2024
What a fantastic review! We couldn't be happier to see that you rated your stay with us a perfect 5 out of 5. Thank you for choosing our hotel as the best vacation ever!

10/10 Excellent

jodi

Very reasonable
Stayed 5 nights in May 2024
Response from Jesse on May 23, 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Richard, CASSELBERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sounds of the river
Stayed 4 nights in May 2024
Response from Blake on May 23, 2024
Richard, We're delighted to hear that you enjoyed the soothing sounds of the river during your stay with us! There's something truly magical about being surrounded by nature's melodies, and we're thrilled that it enhanced your experience with us. Thank you for sharing your appreciation, and we hope you'll come back to enjoy the tranquility of the river again soon. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the only thing that was not up to par. Every else about the hotel stay was fine.
Stayed 3 nights in May 2024
Response from Michelle on May 22, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michelle on May 22, 2024
Your perfect rating means the world to us! We're thrilled that you enjoyed your time at our hotel and, in the spirit of hospitality, we hope to welcome you back soon.

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was neatly remodeled the breakfast was very good and the workers were very nice we'll definitely be back to this hotel. Great deal for the money
Stayed 3 nights in May 2024
Response from Michelle on May 21, 2024
We're truly delighted to receive your glowing review! It's fantastic to know that you appreciated our remodeled hotel, enjoyed the delicious breakfast, and found our team to be friendly and accommodating. We're committed to providing exceptional service and value to our guests, and we're thrilled that you're already planning to return. Thank you for choosing us, and in the spirit of hospitality, we look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Jill, DUNKIRK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL STAFF WAS VERY FRIENDLY AND EFFIECIENT. ROOMS ARE SO VERY SPACIOUS AND VERY CLEAN!! AMMENITIES VERY NICE. VIEW OF RIVER FROM BALCONY (WITH 2 ROCKING CHAIRS) WAS BEAUTIFUL! QUIET AND SERENE LOCATION!
Stayed 2 nights in May 2024
Response from Blake on May 21, 2024
Jill, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our friendly and efficient staff, spacious and clean rooms, as well as our amenities. It's fantastic to know that you appreciated the beautiful view of the river from your balcony and found our location quiet and serene. Your feedback means a lot to us, and we can't wait to welcome you back for another enjoyable stay!

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Blake on May 21, 2024
William, Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean, family-friendly, and in a great location. Creating a welcoming and comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of hosting you and your family again in the near future!

10/10 Excellent

Jaime, Immokalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Blake on May 22, 2024
Jamie, "Thank you so much for sharing your exceptional experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing top-notch service and creating memorable experiences for our guests is our utmost priority, and it's truly gratifying to know that we've succeeded in exceeding your expectations. We look forward to welcoming you back for another outstanding stay in the near future!"

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Blake on May 21, 2024
Angela, Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean, family-friendly, and in a great location. Creating a welcoming and comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of hosting you and your family again in the near future!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times the staff are always friendly and quick with check in. TVs are small they need upgraded but overall it’s a great place to stay.
Stayed 1 night in May 2024
Response from Jesse on May 19, 2024
Thank you for taking the time to share your experience and for your continued loyalty to our hotel. We're thrilled to hear that our friendly staff and efficient check-in process keep you coming back.We appreciate your feedback regarding the TVs. Upgrading our amenities is always on our radar, and we will certainly take your suggestion into consideration for future improvements.Overall, we're glad you find our hotel to be a great place to stay, and we look forward to welcoming you back for another enjoyable visit. If there’s anything specific we can do to make your next stay even better, please don't hesitate to let us know.

4/10 Poor

Dawn, Baltimore

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We stay for a week. The staff at the office were very nice. Our bed was never made up or sheets changed until we requested it. And even after that day our bed was never made up again. Nor was the room cleaned. They did bring clean towels and took out the trash. There was no counter space to do anything. We had to live out of our suitcases because there was no where to put out clothes. The handle on the toilet had to be jiggled to stop it from constantly running. The stopper in the tub was broken. I had to move it every time I took a shower to keep the water from building up. There was no overhead lighting in the kitchen and livingroom. There was a dim light underneath the microwave. The only heating/cooling unit was beside the bed. The heat didn't make it to the living area. The freezer wasn't working properly. We bought ice cream that melted and had to be thrown out. I usually recommend places that I stay to my friends and family but I cannot in good conscience recommend this hotel.
Stayed 7 nights in May 2024
Response from Jesse on May 19, 2024
We are sincerely sorry that you did not enjoy your recent visit. As far as housekeeping we do not clean the rooms while the guests are in-house unless it is requested Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Jesse on May 19, 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

8/10 Good

Deborah, Brunswick

Liked: Staff & service, property conditions & facilities
Bathroom was designed weird. Opening to bathroom faced one of the beds. The person in the other bed was always disturbing the sleeping person in the middle of the night
Stayed 4 nights in May 2024
Response from Heather, Customer Service Agent on May 17, 2024
Thank you for your feedback on your recent stay at Creekstone Inn. We apologize for any inconvenience you experienced due to the bathroom design.Your comfort and satisfaction are our top priorities, and we appreciate you bringing this issue to our attention. We understand how important a good night's sleep is, and we are sorry to hear that the bathroom layout caused disturbances. We are continuously working on improving our facilities and will certainly take your comments into consideration for future renovations.We hope to have the opportunity to welcome you back and provide a more comfortable experience. If there is anything else we can assist you with or if you have further suggestions, please don't hesitate to let us know.Thank you for choosing Creekstone Inn.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Blake on May 18, 2024
Robert, "Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great stay with us. It's our pleasure to provide you with a memorable experience, and we're glad you enjoyed it. We hope to have the opportunity to welcome you back soon for another fantastic stay. Until then, safe travels!"

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 3 nights in May 2024
Response from Michelle on May 25, 2024
Thank you for awarding us the highest possible rating! We're so pleased that you had such a wonderful experience with us. Your feedback means everything to us.

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Bathroom much bigger than across the creek.
Stayed 2 nights in May 2024
Response from Jesse on May 16, 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024
Response from Jesse on May 16, 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, we enjoyed our 2 day stay. Views from the balcony were awesome. Picky things were the electric plug next to the sink where the coffee pot sits didn't work. Toilets were a little low and a curtain or bifold door to the back bedroom would have been nice. Breakfast was just okay. Would stay there again.
Stayed 2 nights in May 2024
Response from Blake on May 15, 2024
Dianna, Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the views from your balcony and that overall, you had a great two-day stay. Your comments about the electric plug and the toilets have been noted, and we'll certainly look into addressing these issues to enhance the comfort of our guests. We appreciate your suggestion regarding the back bedroom and will consider it for future improvements. Your input regarding breakfast is also valuable, and we'll strive to make enhancements to ensure a more enjoyable dining experience for our guests. We hope to have the pleasure of welcoming you back for another stay in the future!

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. Good full breakfast. The door to our room was hard to open, it was stuck. Very clean. Beautiful sound of the rushing river and nice view of river.
Stayed 1 night in May 2024
Response from Michelle on May 14, 2024
Thank you for your review and for choosing to stay with us! We're delighted to hear that you enjoyed our full breakfast and found our hotel to be clean with beautiful river views. We appreciate your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jesse on May 13, 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Christina E

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place along the river/creek. Very clean and centrally located to Dollywood-will book again when back in town.
Stayed 2 nights in May 2024
Response from Blake on May 12, 2024
Christina, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and found our location along the river/creek to be lovely. It's fantastic to know that our central location to Dollywood was convenient for you, and we're thrilled to hear that you're already planning to book with us again when you're back in town.Maintaining a high standard of cleanliness is one of our top priorities, so we're glad that you found our hotel to be very clean. We can't wait to welcome you back for another fantastic stay. If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I was concerned about was when the river rose after a rainstorm. It flooded part of the parking lot across from us. So it had me a little worried.
Stayed 4 nights in May 2024
Response from Jesse on May 11, 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view wish it was warmer so I could have used the Complementary tubes to float down the river. Only thing that could have been better was the grits and oatmeal on breakfast bar. The grits were not cooked properly at all. I highly recommend the ladies who prepare it actually learn how to make them so they are not so watery and grainy.
Stayed 1 night in May 2024
Response from Jesse on May 10, 2024
Thank you for sharing your experience with us. We're delighted that you enjoyed the beautiful river view during your stay! We apologize that the weather wasn't warmer for you to use the complementary tubes on the river.We appreciate your feedback about the grits and oatmeal on the breakfast bar. We will definitely pass along your comments to our kitchen team so they can improve the preparation of these items. Your recommendation is valuable to us, and we strive to ensure that all aspects of our guests' experience meet or exceed expectations.We look forward to the opportunity to welcome you back and provide you with an even better stay.

2/10 Terrible

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony overlooking the river, liked the room layout, but wished the shower/toilet area was a bit bigger, and the toilet wasn’t sooo low. The breakfast was really nice. The convience to everything was great! The beds were comfortable. Overall, we’d definitely stay here again!!!
Stayed 2 nights in May 2024
Response from Michelle on May 10, 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nice. The employees were very helpful and located generally around Hollywood Canoe complain. Had a good time. The ducks were fun.
Stayed 3 nights in May 2024
Response from Blake on May 9, 2024
Gerald, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff to be helpful. Creekstone Inn is indeed a fantastic area to explore, and we're delighted you had a great time. Those ducks are always a hit! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the room had a great view of the Creek.
Stayed 1 night in Apr 2024
Response from Michelle on May 7, 2024
What a fantastic review! We couldn't be happier to see that you rated your stay with us a perfect 5 out of 5. Thank you for choosing Creekstone Inn for the best vacation ever!

8/10 Good

kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
great stay! really enjoyed the ducks and good breakfast!
Stayed 1 night in May 2024
Response from Jesse on May 6, 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, continental breakfast was not the best but better than nothing!
Stayed 2 nights in Apr 2024
Response from Michelle on May 3, 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay with us. We understand that our continental breakfast might not have met your expectations entirely, and for that, we sincerely apologize. Rest assured, we continuously strive to enhance our offerings to ensure all our guests have a delightful experience. Your valuable comments will be shared with our team, and we'll work diligently to make improvements where necessary. In the spirit of hospitality, we hope to welcome you back soon and provide you with an even more enjoyable stay.

8/10 Good

Fauzan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with family. Nothing luxurious but it has two king beds separated by bathroom in between which is not common. So the rooms are big.
Stayed 3 nights in Apr 2024
Response from Michelle on May 2, 2024
Thank you for your kind review! We're delighted to hear that you found our hotel to be a good place to stay with your family. In the spirit of hospitality, we take pride in providing spacious accommodations that cater to the needs of our guests. It's wonderful to know that you appreciated the unique layout of our rooms, offering ample space and privacy. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay soon!

10/10 Excellent

Antoinette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony on the Little Pigeon River was a nice bonus. Located off the main highway, area is quiet and in with nature!! Staff very friendly, and breakfast venue was great with a good selection of food. I’d recommend this place for anyone!!!
Stayed 4 nights in Apr 2024
Response from Jesse on May 2, 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Excellent

Alina

Stayed 1 night in Apr 2024
Response from Michelle on May 3, 2024
Your perfect rating means the world to us! We're thrilled that you enjoyed your time at our hotel and hope to welcome you back soon.

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice could use vending machines in the back building but it is cozy and clean the staff is nice as well.
Stayed 2 nights in Apr 2024
Response from Jesse on May 2, 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the comfy bed and the great view of the river from our balcony. The included breakfast was delicious.
Stayed 1 night in Apr 2024
Response from Michelle on May 2, 2024
Thank you so much for sharing your experience with us! We're delighted to hear that you enjoyed the comfy bed, the breathtaking view of the river from your balcony, and the delicious breakfast during your stay. Providing exceptional comfort and memorable experiences is what we strive for in the spirit of hospitality. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michelle on Apr 30, 2024
Thank you so much for the perfect score! We're delighted to hear that you had such an exceptional experience during your stay with us.

10/10 Excellent

Vickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and the breakfast was excellent! Enjoyed eating outside! We were impressed that they had tubes for pool or floating on river! Was only a one night stay but we would go here again.
Stayed 1 night in Apr 2024
Response from Jesse on Apr 29, 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Excellent

Robbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was not cooked properly. Grits were not done nor were the diced potatoes.
Stayed 2 nights in Apr 2024
Response from Jesse on Apr 29, 2024
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a ground floor efficiency and it was super nice and clean. The private sitting area with rockers overlooking the water was also very nice. Highly recommend and will definitely book again for our next trip!
Stayed 2 nights in Apr 2024
Response from Jesse on Apr 29, 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay in our ground floor efficiency and that it was super nice and clean. It's wonderful to know that you appreciated the private sitting area with rockers overlooking the water.We truly appreciate your recommendation and are excited to welcome you back for your next trip!

6/10 Okay

wendy

Traveled with family and small children
Liked: Cleanliness, staff & service
Property is older but is clean. Breakfast was so so. Area was a little run down. It was fine for what we need it for
Stayed 3 nights in Apr 2024
Response from Jesse on Apr 29, 2024
Thank you for your feedback and for choosing to stay with us. We appreciate your comments and are glad to hear that you found our property clean and suitable for your needs.We take guest feedback seriously, and we'll certainly take your comments about the breakfast into consideration as we strive to improve our offerings. Regarding the area, we understand your perspective and continuously work to maintain and enhance our surroundings.We hope to have the opportunity to welcome you back in the future and provide an even better experience.

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness
Loved the river view and convenience to everything. The rooms were neat. Kinda noisy and the breakfast was not very good.
Stayed 2 nights in Apr 2024
Response from Michelle on Apr 27, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Jessica, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean spacious rooms with lovely balcony overlooking the creek.
Stayed 6 nights in Apr 2024
Response from Jesse on Apr 26, 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Jesse on Apr 26, 2024
Thank you for your review regarding your recent stay with us. Thank you for sharing your experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd stay here. A great place at a great price. Never fails to disappoint!
Stayed 4 nights in Apr 2024
Response from Blake on May 20, 2024
Edward, Thank you for being a loyal guest and choosing to stay with us for the third time! We're thrilled to hear that you continue to enjoy your experiences at our hotel and that we consistently meet your expectations. Your kind words and continued support mean the world to us. We look forward to welcoming you back for many more memorable stays in the future!

10/10 Excellent

shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitting on the balcony listening and watching the river flow and the animals.
Stayed 3 nights in Apr 2024
Response from Jesse on Apr 25, 2024
"Thank you for sharing that your balcony time by the river was a highlight of your best vacation ever! It's moments like these that create lasting memories. We can't wait to welcome you back for more peaceful and enjoyable stays."

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay while in pigeon forge
Stayed 3 nights in Apr 2024
Response from Jesse on Apr 22, 2024
"Thank you for sharing your favorite place to stay in Pigeon Forge! We're thrilled to hear that we're your go-to spot and that you enjoy your stays with us. Our team is dedicated to making each visit memorable, and we can't wait to welcome you back on your next trip. If there's anything specific you'd like during your stay, please don't hesitate to let us know. See you soon!"