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DoubleTree by Hilton Phoenix - Gilbert

4.0 star property
Suburban hotel with 2 outdoor pools and a 24-hour fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton Phoenix - Gilbert

Meeting facility
2 outdoor pools, sun loungers
Meeting facility
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is ￥18,321
￥20,441 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 11 rooms

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for King bed

Premium bedding, pillowtop beds, in-room safe, desk

King bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Free daily buffet breakfast
Tru by Hilton Gilbert
Pool
Breakfast included
Pet friendly
Parking included
8.8 out of 10, Excellent, (1003)
The price is ￥14,472
￥16,146 total
includes taxes & fees
Sep 29 - Sep 30
Tru by Hilton Gilbert

About the neighborhood

Map
85295, AZ, Gilbert, 1800 S Santan Village Pkwy

What's nearby

  • SanTan Village - 16 min walk
  • SanTan Village Marketplace - 17 min walk
  • AZ Ice - 3 min drive
  • Gilbert Arizona Temple - 4 min drive
  • Chandler Fashion Center - 14 min drive

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 9 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Main Event Entertainment - ‬6 min walk
  • ‪Panda Express - ‬19 min walk
  • ‪Red Robin - ‬13 min walk
  • ‪Blue Wasabi Sushi & Martini Bar - ‬14 min walk

About this property

DoubleTree by Hilton Phoenix - Gilbert

Upscale hotel near SanTan Village
Located close to Superstition Springs Center and San Marcos Golf Course, DoubleTree by Hilton Phoenix - Gilbert provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. Be sure to enjoy a meal at Brocks, the on-site restaurant. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Full breakfast (surcharge), RV/bus/truck parking, and a front-desk safe
  • Motorized watercraft on site, a TV in the lobby, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 121 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 18 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brocks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Personal motorized watercraft
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (10,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 18.00 for adults, and USD 10.00 to 12.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree Hilton Phoenix Gil
DoubleTree by Hilton Phoenix Gilbert
DoubleTree by Hilton Hotel Phoenix Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel
DoubleTree by Hilton Phoenix - Gilbert Gilbert
DoubleTree by Hilton Phoenix - Gilbert Hotel Gilbert

Frequently asked questions

Does DoubleTree by Hilton Phoenix - Gilbert have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at DoubleTree by Hilton Phoenix - Gilbert?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Phoenix - Gilbert on Sep 29, 2024 start from ￥18,321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Phoenix - Gilbert pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Phoenix - Gilbert?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Phoenix - Gilbert?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton Phoenix - Gilbert?

Check-out is at noon.

Where is DoubleTree by Hilton Phoenix - Gilbert located?

Located in the heart of Gilbert, this hotel is 0.8 mi (1.4 km) from SanTan Village and within 9 mi (15 km) of San Marcos Golf Course and Superstition Springs Center. Golfland Sunsplash and Chandler Fashion Center are also within 12 mi (20 km).

DoubleTree by Hilton Phoenix - Gilbert Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 123 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glorial

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quaint little spot.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things can be updated and it took a long time for my deposit to be put back on my card. Room was very spacious though and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk representative, Joy, was so kind. We requested a quiet room and she fulfilled. When we asked about plastic or wire hangers that we could take to transport our wedding attire, she brought in her own the next day to give us! Also another representative, Ramona, was double duty front desk and in the dining room. She was a wealth of information about the area and provided recommendations and tips. Would highly recommend this property. The pool area was absolutely amazing. Clean and very welcomed after traveling all day.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
First, I am fully taking into account that this is a Double Tree in Gilbert AZ, not a major hotel in a metro center. That said: The front desk staff were on point. Truly great service - if management reads this, give them a raise. The other staff were a mixed bag. We were there for a company meeting and no one knew where the HDMI cable was to attach to the meeting room’s TV. Only at the end of the final day did someone come back to the property who knew where it was. The cleaning staff still hadn’t gotten to my room by about 6PM on the first full day of my stay. So I just swapped some towels with them and said thanks (and gave them a tip - their job is no fun, TIP THEM). The hotel itself was clean, especially the common areas like the lobby, grill / bar and workout room. The hotel undergoing remodeling and it needs it. There are some very noticeable (large) patches on the walls as well as some marks from carts that some Simple Green, a towel, and maybe a quick brush with some paint would have made disappear. The chair in my room was a cool, retro (looking?) one… but it was missing an armrest. And I confirmed with a colleague, the lights from the parking lot seep through the blinds and ended up projecting onto my (and their) ceiling. It wasn’t excessively bright, but it definitely meant my room wasn’t as dark as I would have wished. There is an (outdoor, in AZ???) mall a couple of blocks away. I walked there within 20 minutes (in the evening, when it was only 90 :-D ).
Stayed 2 nights in Sep 2024

10/10 Excellent

John, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Lynne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Major issues, booked a larger room with king bed and corner tub to help with travel pain, prepaid 5 days in advance. Got there , " we have no kings" then " we have no tubs" " we have no larger rooms" " Yes there was painting on each floor " sink did not drain, air conditioner thumped loudly all nite. no coffee downstairs, no breakfast. We have asthma , staying in a freshly painted space was not ok. Elevator taped off and dropclothed etc. Website does not reflect any of this, no heads up for health issues etc. No offer to mitigate issues. Just 4 word responses . Absolutely worst experience and we've stayed all across usa. Never felt so poorly treated. We are Hilton honors... and chose this because we can count on the Doubletree. or could, apparently not anymore
Stayed 1 night in Sep 2024

6/10 Okay

sylvia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly however scarce... No instructions where to go to find the elevator to get to our room. Breakfast was supposed to be included when our stay, went down for breakfast. The girl told us that there is no complimentary breakfast and didn't provide any more information so we left. The place is under construction as they are remodeling.However, the remodeling work looks poorly done. The room felt cold, looks wise...had no appeal.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Traveled with family
Liked: Amenities
service
Stayed 1 night in Sep 2024

4/10 Poor

Alan

Business traveler
Disliked: Cleanliness
I liked the cookie. 1. Shower area unclean. 2. Bedding dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

6/10 Okay

Rich

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
No where did it say on the Hilton app or on Expedia that the hotel was undergoing renovations. Lots of noise and workers in and out. Would have been nice to know during booking process.
Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and great for the weekend trip that we needed visiting family. But they FALSE ADVERTISE their supposed “free” breakfast. They tried telling us that it was only a credit for two people when we had booked a room for FOUR people. How does that make sense. The staff also thought it was ridiculous. They said that they are sorry but that’s what they did for COVID. If you are coming hoping to get a fairly priced room and breakfast I would go somewhere else there’s better options. Oh and get this if you go over your credit they will charge you more what a scam. At least just be truthful about what you advertise.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Thomas M

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Jody

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind and personable. They were constantly working hard to make our stay enjoyable. It was clean, the pool was beautiful the food was amazing. It was like being home away from home. The best kept secret and our permanent favorite hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan, San Tan Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!!
Stayed 1 night in Aug 2024

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Big and spacious rooms but they felt sterile . They need more pics or decor to make it more homey . Easy access to Parking lot
Stayed 1 night in Aug 2024

10/10 Excellent

Tawny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the staff. They were all very welcoming and bent over backwards to ensure that our stay was amazing. Very clean facilities and I was impressed with everyone and everything. I would absolutely stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Josh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk person was rude and short with us
Stayed 1 night in Aug 2024

6/10 Okay

Kathi

Traveled with family and small children
Bathroom was old. Housekeepers had to be called to come clean apartment. Not enough towels for 3 guests. Never received wash clothes.
Stayed 3 nights in Aug 2024

6/10 Okay

Laura, Simi Valley

Traveled with family and small children
Room was clean but not well furnished. Large room with tiny closet. Faucet was broken. "Pool view" was the parking lot. Pool was very nice but not cleaned and had lots of bugs in it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Clean room.
Stayed 1 night in Jul 2024

6/10 Okay

BRIAN

Business traveler
Liked: Staff & service
Location was good. Staff was xlnt. Unfortunately the hotel itself needs a full facelift. Pictures must be from when it first opened because it is not the same. Room was large but very stark and dated. Hardwood floors make for lots of echoes when there is no furniture. AC roared like freight train. Rusty bathtub/shower. Disappointing for a Doubletree
Stayed 2 nights in Jul 2024