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Reviews of Horizon View Beach Hotel

3 out of 5
Horizon View Beach Hotel
Front Street, 49, Philipsburg

Reviews

8.0

Very Good

Rating 10 - Excellent. 120 out of 342 reviews" "
Rating 8 - Good. 135 out of 342 reviews" "
Rating 6 - Okay. 57 out of 342 reviews" "
Rating 4 - Poor. 16 out of 342 reviews" "
Rating 2 - Terrible. 14 out of 342 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 7 nights in Apr 2024
Response from Horizon View Team on May 22, 2024
Dear Michael, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Warm Regards,Horizon View Team

8/10 Good

Chris De

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time at the Hotel the staff was very helpful and super nice. Christina was very accommodating. I will certainly go back to visit.
Stayed 4 nights in Apr 2024
Response from Horizon View Team on May 16, 2024
Thanks Chris for your very good review.

10/10 Excellent

Mohsen, BOSTON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the beach with great views. The staff and owner are super nice.
Stayed 5 nights in Apr 2024
Response from Horizon View Team on May 22, 2024
Dear Mohsen,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Warm Regards,Horizon View Team

10/10 Excellent

Aiyana

Liked: Cleanliness, staff & service, amenities
It’s a great hotel especially for shopping. I stayed in the deluxe studio on the 4th floor, it’s was clean and staff was friendly and helpful. No major complaints, I will be back again. Only thing I had a minor issue with is the fact that you would need to unplug the fridge to use the microwave but it’s all good once you remember to plug it in again.
Stayed 4 nights in Apr 2024
Response from Horizon View Team on May 16, 2024
Thanks Aiyana for your excellent review.

10/10 Excellent

jai

Stayed 2 nights in Apr 2024
Response from Horizon View Team on May 16, 2024
Thanks JAI for your 5star review.

10/10 Excellent

Hazel-Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When we were leaving, the front desk staff walked to the taxi stand to get us a taxi but there was none. The gentleman then called a taxi and waited with us to ensure the vehicle came and we were safe and satisfied. The staff always went the extra mile. Thanks everyone for making our trip extra special.
Stayed 3 nights in Mar 2024
Response from Horizon View Team on May 16, 2024
Dear Hazel-Ann, Thank you very much for your nice feedback

8/10 Good

Abigael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 4 nights in Mar 2024
Response from Horizon View Team on May 16, 2024
THanks Abigail your good reviews

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They waited for us beyond their closing time so that we could check in
Stayed 1 night in Mar 2024
Response from Horizon View Team on May 16, 2024
Dear Katrina, Thanks for your excellent review.

10/10 Excellent

Louis

Stayed 1 night in Mar 2024
Response from Horizon View Team on Mar 26, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time to St Maarten so it was a gamble on where we would stay. Loved Horizon and where it was located (right on the beach). I have -0- complaints. The vacation went just how I planned- RELAXING!! When I come back, I would stay closer to Simpson Bay, it has more of a night life and places to eat. After the cruise ships pull out EVERYTHING closes up. Thank you Horizon for making our trip memorable.
Stayed 4 nights in Mar 2024
Response from Horizon View Team on Mar 24, 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

6/10 Okay

JoAnn

Business traveler
Disliked: Amenities, property conditions & facilities
Nothing unique. The facility is terribly lacking in amenities and what was available was of poor quality. Cooking utensils and appliances were unavailable or not fully operational. This is not acceptable for a fully furnished apartment/room in the city center. Better was expected.
Stayed 19 nights in Mar 2024
Response from Horizon View Team on Mar 24, 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at our Hotel .So we can discuss your experience further.

8/10 Good

Avery, St.Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Horizon View Team on Mar 24, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

8/10 Good

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but the price is right and the neighborhood is very convenient for beach access, restaurants and bars.
Stayed 1 night in Mar 2024
Response from Horizon View Team on Mar 19, 2024
Dear Leon, Thank you so much for your feedback, we really appreciate it. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Best Regards, Horizon View Team

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated but very clean and great location.
Stayed 1 night in Mar 2024
Response from Horizon View Team on Mar 14, 2024
Thank you for your review and for choosing our hotel.Happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service
Our room on the fourth floor had a tremendous view there was always something to watch out the window. The view is definitely what would cause us to return.
Stayed 3 nights in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

8/10 Good

Nelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our room was very spacious and clean. Our view was great. The staff was friendly and very helpful. Would definitely return.
Stayed 2 nights in Mar 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We look forward to seeing you again soon.”

6/10 Okay

Rolf Gerhard

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to leave us a rating.”

10/10 Excellent

Michael

Stayed 3 nights in Feb 2024
Response from Horizon View Team on Mar 20, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Beautiful beach view. Friendly staff.
Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations.We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for a night but the manager/owner was beyond helpful. When the taxi didn’t answer for an early morning flight he helped us out getting there. Location is great nearby the beach and multiple restaurants. Would stay here again.
Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very accessible to cruise departure port
Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was centrally located, with places to go to during the day. There was nothing going on in the evening; other resort locations would be better for night life. While the hotel was called a beach hotel, it did not offer free beach access. Vendors/bars controlled the beach for a fee. The oven/cooktop was in poor condition and needs service or replacement. I got a low-voltage shock from the right aft burner through the fying pan. A control knob was missing and another burner was loose. Other than that, the kitchen was very good. The balcony was a French balcony. Nothing to sit on. Not impressed by the ground level coffee shop. No place for a car or taxi or van for a pickup.
Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at our Hotel .So we can discuss your experience further.

8/10 Good

Shreekant

Something’s wrong with the feedback site. Very well located. Excellent service. Room fittings are tacky. The shutters placed for security spoiled the beautiful view of the sea. However, the same shutters blocked off the light and we were able to sleep like a baby! Keep the shutters rolled up for check in and roll them down for the night.
Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

10/10 Excellent

Glen

Traveled with family
Liked: Staff & service
Convenient location and friendly helpful staff
Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 15, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

6/10 Okay

Elvis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very centrally located. It was large and clean. My room had a balcony with sea view. The property is old and has not recently been upgraded. Rusted ironing table and rusted lamp in room. Airconditioning did not function properly.
Response from Horizon View Team on Mar 15, 2024
We regret to read that your experience fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience."

6/10 Okay

Kenecia

Traveled with partner
We did not have enough soap and the bathroom was tiny
Stayed 1 night in Dec 2023
Response from Horizon View Team on Mar 15, 2024
Thank you for your feedback on our amenities. We're sorry to hear that certain aspects did not meet your expectations. We're continually working on improving our offerings based on guest feedback."

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 14 nights in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

8/10 Good

Julie and

Stayed 2 nights in Feb 2024
Response from Horizon View Team on Mar 15, 2024
We’re so happy to hear from you! Thank you for your valuable feedback.We hope to see you again soon!

10/10 Excellent

Charlotte

Stayed 1 night in Feb 2024
Response from Horizon View Team on Mar 20, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

4/10 Poor

co, Vancouver

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The patio door lock, security safe, bedside table lamp were defective and shower basin was leaking to outside wall under the shower stall step. Therefore we needed to carry our passports around all the time . It is not convenient at all. ( room # 507 ).
Stayed 2 nights in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you for your feedback on our amenities. We're sorry to hear that certain aspects did not meet your expectations. We're continually working on improving our offerings based on guest feedback."

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for the fabulous rating. We really appreciate your stay . We look forward to hosting you soon!

8/10 Good

Ansel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good in the town of Phillipsburg.
Stayed 5 nights in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon!

8/10 Good

Cory

Stayed 1 night in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

6/10 Okay

Perrin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property needs updating but the staff were very friendly and accommodating.
Stayed 1 night in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

6/10 Okay

Andreas

Traveled with partner
Stayed 3 nights in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

6/10 Okay

Yvonne, Brooklyn

Disliked: Amenities
Stayed 6 nights in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, amenities
Great view. Friendly staff great location
Stayed 1 night in Jan 2024
Response from Horizon View Team on Mar 19, 2024
Thank you so much for your feedback, we really appreciate it. We are happy that you enjoyed your stay and we look forward to having you again as our guest in our hotel. Best Regards, Horizon View Team

10/10 Excellent

Phil

Stayed 1 night in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the beach
Stayed 4 nights in Jan 2024
Response from Horizon View Team on Mar 19, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

8/10 Good

Gerti

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Dec 2023
Response from Horizon View Team on Mar 19, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excellent

Theresa, Lawrenceville

Stayed 1 night in Jan 2024
Response from Horizon View Team on Mar 15, 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon View Beach Hotel is convenient to the beaches and all the shopping. It is well maintained and clean, with helpful staff.
Stayed 7 nights in Dec 2023
Response from Horizon View Team on Mar 19, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

8/10 Good

Lorraine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Horizon View Team on Mar 19, 2024
We’re so happy to hear from you! Thank you for your valuable feedback.We hope to see you again soon!

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from Horizon View Team on Mar 19, 2024
Thank you so much for your ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Excellent

Hanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain Gem
The hotels location can not be beat for its value; across the boardwalk with access to beach, close to marina for biTing excursions, smack in the middles of shops, restaurants, and bars. Hotel staff are pleasant and accommodating. Rooms are spacious and clean. Great bargain!
Stayed 5 nights in Dec 2023
Response from Horizon View Team on Mar 19, 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

6/10 Okay

Willibald

Liked: Staff & service
Stayed 7 nights in Dec 2023
Response from Horizon View Team on Mar 19, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

6/10 Okay

Paul

Stayed 2 nights in Dec 2023
Response from Horizon View Team on Mar 15, 2024
Thank you for taking the time to post a review of our propertyWe hope to see you again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overnight on Front Street
Great access to the beach, shopping, restaurants. For a longer stay you would want better tv and internet.
Stayed 1 night in Dec 2023
Response from Horizon View Team on Mar 19, 2024
We’re so happy to hear from you! Thank you for your valuable feedback.We hope to see you again soon!

8/10 Good

steven

Stayed 2 nights in Dec 2023
Response from Horizon View Team on Mar 19, 2024
We’re so happy to hear from you! Thank you for your valuable feedback.We hope to see you again soon!

8/10 Good

roland

Liked: Amenities
Very good.
Stayed 1 night in Dec 2023
Response from Horizon View Team on Mar 19, 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!