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Reviews of Black Pearl Patong Beach

2 out of 5
Black Pearl Patong Beach
66/7-8 Soi Kebsap, Patong, Phuket

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 97 reviews" "
Rating 8 - Good. 36 out of 97 reviews" "
Rating 6 - Okay. 17 out of 97 reviews" "
Rating 4 - Poor. 3 out of 97 reviews" "
Rating 2 - Terrible. 11 out of 97 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.2/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and roach infeested. No hot water and air conditioning did not work.
Stayed 3 nights in Feb 2024

2/10 Terrible

Ronald, Paulsboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
projected a better image on website then what was real...misleading website
Stayed 13 nights in Feb 2024

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE- bathroom has no running water, broken sink, and broken shower. I tried to get help from the manager, but he did nothing, claimed he doesn't understand english (or thai), and stares at the ground in shame. Please see a gallery of real images of the move-in from this location. No one is even at this location most of the time and the place is littered with trash and empty bottles. Absolutely disgusting- no working mechanicals, poop in the toilet, broken sink, etc.
Stayed 2 nights in Feb 2023

2/10 Terrible

Erich

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 11 nights and when I showed up with a broken foot I learned they had only stairs and I was on the 5th floor. They told me I could check out and they would approve a refund and the mgmt has been purposefully avoiding Expedias calls and emails trying to avoid giving me the refund they promised. The one night I stayed there was sand in the bed from the previous tenant. Only stayed one night because we didn't have anywhere else to go.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience
Nonsmoking room smelled strongly of smoke, reception said there was nothing they could do. AC was not working. Cobwebs in room
Stayed 2 nights in Dec 2022

10/10 Excellent

Akhil

Liked: Cleanliness, amenities, property conditions & facilities
Budget friendly and comfortable stay. Good to go
Stayed 4 nights in Oct 2022
Response from Sanda on Oct 31, 2022
Thank you so much for the review. Hopefully, you will come back to stay with us again next time.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It was a cute place to stay, unique. The staff was very friendly and the rooms were big. Great location.
Stayed 4 nights in Aug 2022
Response from We are glad you choose to stay with us We will pro on Sep 18, 2022
We are glad you choose to stay with us We will provide good service and hope to see you near the future.

8/10 Good

Jose

Stayed 5 nights in Jul 2022
Response from Thank you for your feedback.We are glad to provide on Sep 18, 2022
Thank you for your feedback.We are glad to provide good service to you.And have a good day.

6/10 Okay

Aditya Jyoti

Liked: Staff & service, amenities
Disliked: Cleanliness
Ok for price
Stayed 1 night in Jun 2022
Response from Black Pearl Patong on Jul 2, 2022
Thank you for your kind feedback. We're pleased reading your valued comment & wish to see your return again on your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Location, right in the middle of Patong, close to beach and Jungceylon Shopping Centre Excellent value for money.
Stayed 4 nights in Jun 2019
Response from George on Jul 1, 2019
Thank you for staying with us ... hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Mar 2019
Response from George on Apr 2, 2019
Thank you for staying with us ... hope to see you again.

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018
Response from George on Nov 12, 2018
Thank you for spending your holiday with us

10/10 Excellent

jay, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Forget the 5 star luxury just live the life. Great location near beach and so many good eats. Maybe a little rough around the edges but you could spend 2 weeks here for what you would pay for 2 nights elsewhere. When in phuket you are never in your room but to sleep,so its perfect.
Stayed 3 nights in Aug 2018
Response from George on Aug 30, 2018
Hi Jay, thanks for your kind words. Hope to see you again soon.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, room comfort
Center of Patong
Very good location
Stayed 3 nights in Jul 2018
Response from George on Jul 31, 2018
Thank you Ahmed. Hope to see you again.

8/10 Good

Jeff, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice place for the price. Big room and bathroom area. Only negative is the hard bed. Stay out all day and the bed is fine.
Stayed 3 nights in Jun 2018
Response from George on Jul 11, 2018
Thanks Jeff ... I actually like a hard bed :-) See you next time

10/10 Excellent

ron, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is in great spot out of the way close to the beach and all the things you need on your holiday, great staff and owner. Was great place to stay would go there again.
Stayed 7 nights in May 2018
Response from George on May 21, 2018
Thanks Ron. Hope you both made it home safe and sound.

10/10 Excellent

Kristal, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic value for money! The staff are friendly, the room was modestly dressed with an authentic feel and a king size bed. Everything was very clean, water is provided everyday. Everything was in working condition including the jug in my room so I could have coffee and tea. A staff member at reception gave me an adapter as I couldn’t charge my phone. The location is superb! Close to everything, beach, bangla road, markets, shopping center. I stayed in early April and it was fantastic value for money if you are on a budget. I couldn’t fault this place. Would highly recommend!!
Stayed 9 nights in Mar 2018
Response from George on Apr 11, 2018
Thank you Kristal ... hope you can come back and visit us again one day.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Very basic hotel
Stayed 2 nights in Mar 2018
Response from George on Mar 20, 2018
Thamk you ... yes we are a basic guesthouse as per the price you paid.

10/10 Excellent

Brett, Seal Beach, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable and Close to Everything
Had a great stay at the Seaside Mansion for 7 nights. The rooms are clean, staff is very accommodating, there is a scooter rental spot across the street, a great restaraunt as well, a family mart for any necessities, and close to shopping and 5 minute walk to the beach. Very quiet with free WiFi. The Aussie owner is on property and takes pride in ownership and service, great guy. Sports bar in the lobby area to keep you close to action.
Stayed 8 nights in Mar 2018
Response from George on Mar 13, 2018
Thanks Brett. Looking forward to having a great guest back again anytime

8/10 Good

Malin

Liked: Cleanliness, staff & service, room comfort
Only stayed here one night before going to the airport, no complaints except the walls are very thin so you could hear everything through them. Overall ok hotel
Stayed 1 night in Jan 2018
Response from George on Jan 17, 2018
Thank you for staying with us

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Second time was not a charm! Good for one night.
Booked this hotel more than once. Was ok on the first night. Next day cleaning lady did not show so the staff moved me to another room. Faucet in both rooms I occupied would not work. The one downstairs in the common area bathroom works perfectly. " LOST" my black colored traveling blue jeans when switched to another room. How does that happen?
Stayed 1 night in Aug 2017

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, friendly and nice place to stay.
I liked it here, the staff are lovely. I am going back to phuket tomorrow and this is my first choice to stay. Great value for money.
Stayed 4 nights in Jul 2017

8/10 Good

Pattaya Bill, Pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff are very friendly. Room is small but has all amenities. Have stayed here 3 times and will always go back . Best value for Patong .
Stayed 10 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Bill, Pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Personally I think Patong is a bit of a touristy rip off compared to other places in Thailand. However it was nice to stay at very well priced hotel very close to the beach bars and restaurants. My room was small but had all the ammenities I needed . Very nice bunch of characters with a dry sense of humour who run the place we're very helpful. For the price you won't do any better in Patong.

10/10 Excellent

Terry, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and value for money
Staff where great , location is close to everything would recommend

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good AC in the room.
The Black Pearl is in a great location for exploring Patong. A block from the beach, and an easy walk to the nightlife and market. It's nestled on a side street near a load of bars and restaurants, right next to a fancy resort. My room was quiet and the air conditioner worked great. The bed was hard (as is par for Thailand, I have learned), and the towels were in bad shape, so be warned. I didn't mind. I would stay again. It's simple, but in a great location and comfortable enough for me!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff great comfortable rooms
The owner is one of the most beautiful individuals we met along the trip she helped us with booking excursions to feeling at home away from home

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience.
I booked two rooms for this stay, one for a friend from Malaysia and one for myself and my friend I'm traveling with. I have nothing but good things to say about this place. Absolutely excellent service, rooms are very clean and comfortable. Most of all this experience has been made great by the owner, I've spent time talking to her daily, she's a very genuine person, great to talk to, helped out a lot for recommendations, and very generous. I can't thank her enough for taking care of us on this stay and I have nothing but the highest recommendation for here. Will stay here again without question.

6/10 Okay

john, Melbourne Australia

Liked: Cleanliness, staff & service
Nice and close to the beach
Is close to the beach and Bangla r.d and shopping centre. Friendly staff, but no pool or elevator, if your unlucky and get a room on the top floor the ,stairs become a problem if you have had to much to drink.But overall good value for the money.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great plave to stay
Grest location clean room good shower friendly staff.....just what you for a relaxing holiday Highly recommend this establishment

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Stay
There was confusion with the booking and Gesine, the manager handled the situation quickly and effectively. It was a pleasure dealing with her and she made our stay wonderful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Close to everything you need the beach,bars,restaurants and the staff are very friendly and helpful to would highly recommend

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and friendly
Great budget hotel, very helpful friendly staff had a couple of problems when checking in but was sorted as soon as I informed the manager, who never sleeps or so it seems

2/10 Terrible

Traveller, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay again
I'm a well-travelled person and know more or less what to expect for the price I pay. In my opinion, Black Pearl was the worst thing that could happen to you on a vacation. Although, there are so many things to complain about (30 years old building and furnitures, broken tv etc.), there is one thing in particular I think is unacceptable: There is no house keeping! The hotel is using environmental concerns as a pretext to not to change bed sheets and towels, unless you put them on the bathroom floor. So we put the bed sheets on the floor our 3rd day in the morning, and when we got back to the room after a tiring day out nothing was changed. The owner simply said they do not have clean bed sheets and we had to put back the dirty ones. Since that was our last night there and it was already midnight, we didn't look for another hotel. As you can imagine the room was not cleaned, toilet paper/shampoo/water etc. was not replaced, either.

8/10 Good

Ann Kok, Miri, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Approachable Patong, Phuket.
The stay in Patong, Phuket was pleasant and Tatum Mansion provided a great living environment during the stay. The beach is only 100 meters away and Jungceylon, the shopping center is only a 10 minutes walk away. Bazaan, the local fresh market is also located directly behind Jungceylon and at night, it becomes the local night market. Tuk tuk services to Phuket town is at a thirty minutes interval and in Phuket town, you can switch to the other tuk tuks going to the other part of Phuket, ie, Karon beach, Kata beach etc.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very well run place. Do well with facilities available. Good spot. Proactive staff

8/10 Good

Gary, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect price and accommodation intersection
Less than half a block from the beach, precisely far enough and close enough to the action for the casual observer not precisely inclined to dive into the party headquarters of the world. The only draw back here is the lack of an elevator, but if you can rough it through the heat of the marble stairs to the fifth floor, the wall mount AC will soon get you back to comfortable. You came to escape the cold right? Also, look at the price, this isn't a luxury sweet, if that is what you want, pony up for somewhere else. For me this place definitely exceeded expectations for what we paid (~$44 US for the night, including the booking fees and taxes).

8/10 Good

Ryan, Cairns, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to everything...
When I arrived I was greeted with a warm smile, a very nice hello, and a smooth check in. Got my key after a bit of banter with Phil, the owner. My room was very well presented,clean and well maintained and comfortable. We had a change of plans due to song-kran and Phil helped us out, no worries. Great place to stay, close to everything and really helpful people. I AM going to stay here next time, and I would recommend to friends to stay here. Keep up the good work guys!

8/10 Good

Joseph, Tempe, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
We enjoyed our stay at the Tatum Mansion Hotel. The area was close to the beach and several good bars and restaurants. We were in Thailand for a couple of months and prefer other beaches/cities, but I would stay here again if we were ever to find ourselves in Patong.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have asked for more for the money
For the price you can't beat this place. Was in an amazing location if your looking to hang out at the beach or party at night on Bangla. Room was clean, had a safe and drinking water. Bathroom clean. Hotel staff friendly.

10/10 Excellent

Tony, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Tatum Mansion
Stayed here previously, but on this occasion took the family. Tatum is situated in an excellent position, you only have to look around you to see the adjacent Horizon Resort, and Holiday Inn (all withinn 200m) of the hotel, but all several times the cost. The area is located in a quiet location, compared to most of Patong and is a perfect place for a restful nights sleep after a crazy night in Bangla Rd / Walking St. Tatum is spotlessly clean, staff are excellent and helpful, and more than happy to recommend places to go where you won't get ripped off. This would be the cream of Patong if it it had a sun terrace, or small splash pool to cool off, but the hotel is one 200m from the beach and as Phillip the owner says, the beach has got the biggest pool in Phuket! They even provide you with beach towels. Would recommend and will without question return again

8/10 Good

Michael, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phablet Hotel
Comfortable for the price Good staff Central location Off season may be cheaper I will stay there again

6/10 Okay

Richard, Vancouver

Disliked: Room comfort
Good location but room could have been better.
We stayed at Tatum Mansion for 3 nights. The staff were friendly and the central location was great. The room (#205) had much to be desired. It was dark because the window was small, the CFL bulbs were dim during the evening, and there were mosquitos in the room. If we had a different room like the ones demonstrated on the Hotels.com website, our experience probably would've have been better. We requested a room change but the hotel was booked to capacity. FYI, the bed mattress was also extra firm and there is no enclosed shower stall like Western standards. It is enclosed by a curtain and the toilet and floor becomes wet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worth every penny!
Lovely small hotel close to the beach. Very helpful front desk. The rooms are tidy and have plenty of closet space for clothes etc. Noise from the stairs and hallway is clearly audible to the guest rooms, which can be a nuisance.

10/10 Excellent

steven, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet hotel near the beach
I had a great stay here. The hotel is very close to the beach and quiet. It was very close to everything such as jungceylon and bangla rd. The hotel staff were extremely friendly and willing to help you out. The room was very comfortable and clean.

10/10 Excellent

dheeraj, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing location
best place to stay

8/10 Good

Mark, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Great Staff
Very convient location, close to beach, a good eatery next door , A handy Mart next door. Very helpfull staff, I would stay again.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location
Me and my girlfriend only stayed there for one night. The room is clean but the air-conditioning is quite noisy, making it difficult to sleep. Fortunately, it was quite cool outside so it is still ok to sleep with the windows opened.

2/10 Terrible

Anders

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024