Front of property

Reviews of Tok Aman Bali Beach Resort

4 out of 5
Tok Aman Bali Beach Resort
Lot 6264(1), Pantai Bisikan Bayu, Semerak, Pasir Puteh, Kelantan

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 162 reviews" "
Rating 8 - Good. 68 out of 162 reviews" "
Rating 6 - Okay. 44 out of 162 reviews" "
Rating 4 - Poor. 16 out of 162 reviews" "
Rating 2 - Terrible. 5 out of 162 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

NURUL AZLEEN MOHD

Stayed 1 night in Sep 2021

8/10 Good

Chee Kiat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

zaini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Suhairy, Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again................,............................................
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Breakfast
Breakfast is quite bad in taste and variety, overall is acceptable.
Stayed 1 night in Nov 2020

6/10 Okay

John, Sydney

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are clean enough. Air conditioning is the room is weak. Activities on resort are only for families. Breakfast food is limited, not a lot of options. Room service is also limited, only 5 items available. Food taste and portion is satisfying. Location is not very good, there is literally no shops around to purchase essentials. You have to drive to the Kuala Besut for any purchases.
Stayed 3 nights in Aug 2020

8/10 Good

AZAHARI

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
the place is nice
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Pool and lake
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Least expected worn out lazy chair and furniture, TV with limited few local channels and poor screen and toilet with leaking sink, poor water outflow and stained and peeling toilet seat.
Stayed 2 nights in Dec 2019

6/10 Okay

Loo

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
It s weird this time
Toilet is very smelly and wet floor and dirty. No Floor mat towel when we enter room. Aircon not very cold. Breakfast was bad porridge was cold. Need to upgrade the service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Azalizan, Penang

Traveled with family
Liked: Cleanliness, staff & service
Nice environment. The area big & wide.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Staff & service
Maybe you can consider to add more variety of choices for breakfast buffet. It is tooo simple.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Nazarul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room need to more cleaning....
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Semuanya ok ttapi bilik air tu perlu dibersihkan lagi
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is okay. perfect for families.
Stayed 2 nights in Jul 2019

2/10 Terrible

Élodie

Disliked: Staff & service, property conditions & facilities
Avoid if possible
No internet for the entire stay despite saying it on the website & No other solutions (or apologies) were offered ... Very noisy from 7 a.m. hotel not to Western standards
Stayed 2 nights in Jul 2019

4/10 Poor

Anonymous, Pahang

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The WiFi is not working, the hair dryer not functioning and the breakfast provided is not as good as expected.I wouldn’t recommend to choose this hotel as the facilities provided is not compatible with the price that I have paid.
Stayed 2 nights in Jul 2019

10/10 Excellent

Brian, Toronto Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel service was great lots of activities. This is really on me, but the only thing is the area doesn't sell any alcohol. So if you're coming from a place like KL you might want to stop and get some before you head there.
Stayed 1 night in Jun 2019

8/10 Good

Azlee

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019

8/10 Good

MOHD FIKRI

Liked: Property conditions & facilities, room comfort
Everything need to be improved!
The place is good but a lot need to be improved. Too bad it is getting worst year by by year. Since we are frequent traveller . Food during breakfast is the worst. With the price we paid, nothings worth a penny.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
I was told by the receptionist upon check in that they will deliver my sahur. Said if anything he will inform or call me when I asked him again about the sahur. I went out that night and coming back around 11+pm. Tomorrow morning until 5am, no one deliver my sahur. So I called the reception. No one answered. I called the room services. No one answered also. I end up sahur with drinking water only. Upon check up, when I asked the morning receptionist about my sahur, they said that since I'm not around when they delivered the sahur (around 11pm), they put my food at the front table. No one told me that. And if you guys already knew the layout here, they got other stairs to go to the block that we stayed. I'm using the left stairs when I get back from the mosque. Not the front stairs as the left stairs are much closer to my room. My point is.. If your guests are not around when you deliver the food and you guys already have their phone number. The least you can do is to call them or message them to inform them on that. Also do let them know that you guys will deliver the food at what time. The balcony are pretty dirty also. There's no toothbrush. The aircond are not functioning well. I end up sleeping without using any blanket. 2 of the foyers light are broken and it makes the foyers looks like you are in horror movie. I had stayed here few times. This is by far the most disappointing stay I ever had.
Stayed 1 night in May 2019

6/10 Okay

Dr. Hishamuddin

Stayed 1 night in Apr 2019

8/10 Good

Shuhaida

Liked: Property conditions & facilities
Disliked: Cleanliness
Improvement dan frequent monitoring are needed.
This is not my first stay. It's been over 4 times since I was here but this time was really sad. Starting from unfriendly counter services and indifferent attitudes to customers' requests. The management should make improvements in terms of hygiene, especially the bathrooms, towels, floors and bed sheets. The towels should be white in colours but are not white. Sandy floors. Room phone does not work. Disabled service. Rooms are spacious and comfortable with a beautiful setting but the level of cleanliness and smell is less pleasant. The foods are nice and there are many choices. It is recommended to serve traditional local food. This can introduce a traditional culture to outsiders.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
Served its purpose as a one night transit hotel to the Perhentian Islands but we wouldn’t want to stay longer than that. I think it was built for a grander purpose but I suspect never had any demand so they run it on a scaled down basis. Part of the pool was cordoned off, staff very friendly and willing especially in the kitchen. They’re honest too as my daughter left her iPod and they rang to return it which was amazing.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Pool in renovation status.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
So far so good
Stayed 1 night in Dec 2018

2/10 Terrible

N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole resort was not well maintained. The room and the bathroom was not properly cleaned. We had worms in our bathroom. The pool was closed for maintenance and we only found out about it on arrival. The breakfast spread was horrendous. Our first and last time here.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

4/10 Poor

Jimmy, K.Trg

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Swimming pool is under maintenance.The temporary pool provided was really unhygenic.
Stayed 1 night in Nov 2018

6/10 Okay

NatureTrekkers, Petaling Jaya, Selangor, Malaysia

Liked: Cleanliness
Close to the beach but cannot swim due to monsoon season, high waves. No swimming due to maintenance. Stayed on 1st floor. Carried own bags up the stairs due to lift further frm room. 1st floor corridor had missing roof. We avoided going out when it rained. Corridor lights don't come on when it is dark (in the evenings when it rained). Only one check in counter available. 3 people ahead of us at 2.30pm. Not a long wait which was good. Deluxe room has ample space to put bags and for two persons to pray. Love the smell of their fresh towels. Hot water plenty in shower cubicle. Unwashable stains below toilet seat. Mattress is good, no backache the next morning. There are two night lamps on the two side tables. One lamp switch was pasted with cloth tape. The lamp switch was loose. The electric kettle would not switch off. Faulty kettle. Balcony's view, the lagoon. Sliding door lock to balcony, faulty. Tried to lift the lock to fit into the other sliding lock, to no avail. Can still push sliding door to open. Breakfast buffet, local menu mostly. Restaurant food (for lunch or dinner, a la carte) serving is a large plate but not worth the price. A lot of gravy and carbo. Overall, safety is an issue.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Things changed for the worse
The hotel condition has detoriated. It was my 4th stay here and it’s sad to see what happened to the resort. My room was dirty, the toilet seat had stains, there were hairs in the shower, the bath tub was dirty, the carving above the bed was broken and the pool was under maintenance and was replaced by a sad looking small plastic pools instead. I don’t think I’ll stay here again in the future
Stayed 1 night in Oct 2018

8/10 Good

iman, Kota bharu

Liked: Cleanliness, staff & service
Nice hotel to stay but maintanence need to be improved,
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Rashad, KL

Liked: Staff & service, property conditions & facilities, room comfort
Nice....but if you're a shopaholic, this hotel is not for you as the shopping malls are 30 mins away.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Geoff, Saskatchewan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hardly any one around. Was sort of eerie. Pool has black tiles so attracts heat and is hotter than a bathtub. Room was older, not the cleanest, bathroom was dirty. Restaurant left a lot to be desired. We aren't picky eaters and it was pretty sub par. Only stayed here as we were travelling to Perhentian Islands and needed a place to stay. Wouldn't recommend
Stayed 1 night in Jul 2018

6/10 Okay

FARAH, Tambun Ipoh Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Jul 2018

8/10 Good

Lee, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at resort quite late . No enough lighting leading to room
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2018

8/10 Good

Sues, Seremban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was nice and clean. The water on the bathroom floor tend to be stagnant since the water drainage was poor. The lightings in my room was quite dim, would appreciate if the lightings are more brighter. The refrigerator also smells like durian during our stay. The staff could have cleaned it up first for the next guest.
Stayed 2 nights in Jul 2018

6/10 Okay

ahmad fahmi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only if they allowed BBQ, this place will be perfect
Stayed 1 night in Jun 2018

8/10 Good

MK, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach.
Great location, big pool, safely, nice view and very good staff service. Breakfast does not offer variety of choices
Stayed 1 night in Jun 2018

10/10 Excellent

NUR AFFIQAH ABD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018