Junior Suite (Charles V Le Sage) | In-room safe, blackout drapes, soundproofing, iron/ironing board
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Reviews of Charles V

4 out of 5
Charles V
20 rue Saint Paul, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 85 out of 132 reviews" "
Rating 8 - Good. 30 out of 132 reviews" "
Rating 6 - Okay. 10 out of 132 reviews" "
Rating 4 - Poor. 4 out of 132 reviews" "
Rating 2 - Terrible. 3 out of 132 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Caroline on May 12, 2024
Dear James,Thank you for your excellent note about your recent stay at the Charles V Hotel.Looking forward to seeing you again very soonBest regards from Le Marais !

10/10 Excellent

milton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Room was comfotable.
Stayed 1 night in May 2024
Response from Caroline on May 12, 2024
Dear Milton !Thank you for your excellent review !We look forward to seeing you again very soon.Best regards from Le Marais !

10/10 Excellent

Anya, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Caroline A. on Apr 24, 2024
Dear Anya,Merci for you very good note about your recent stay at the Charles V Hotel.Best regards,

10/10 Excellent

Sarah

Lovely little boutique hotel in the heart of the Marais district. Very quiet and comfortable, and close to everything! Highly recommend.
Stayed 2 nights in Mar 2024
Response from Caroline A. on Apr 10, 2024
Dear Sarah,Thank you for your wonderful review about your recent stay at the Charles V Hotel !We look forward to seeing you again soon.Best regards,

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Caroline A. on Apr 7, 2024
Dear Erin !Thank you for your excellent note about your recent stay at the Charles V Hotel.Best regards from Le Marais !

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Very pleasant staff
Stayed 1 night in Mar 2024
Response from Caroline A. on Mar 28, 2024
Dear Elizabeth,Thank you for your wonderful review about your recent stay in ourt Hotel.Best regards,

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel in the Marais. Lots of great restaurants within walking distance, plus great shopping. Would recommend, but avoid the first floor rooms, outside noise was a little high. Staff was extremely friendly and helpful, room size was great for a Paris hotel. Would stay again, but on a higher floor.
Stayed 7 nights in Mar 2024
Response from Caroline A. on Mar 25, 2024
Dear Sheila,Thank you for your very nice review of your recent stay at the Charles V hotel.We note your comment about noise and we regret it. Normally, We are located in a quiet street in the Marais.We look forward to seeing you again soon !Best regards from Le Marais !

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Caroline A. on Feb 22, 2024
Bonjour Jessica,Merci d'avoir pris le temps de noter votre récent séjour à l'hôtel Charles V. Nous sommes très heureux de cette excellente note et espérons que vous avez passé un agréable séjour parmi nous.Au plaisir de vous revoir très bientôt,Cordialement,

10/10 Excellent

Thomas, Rockville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Hotel Charles! Everything was perfection. Cannot wait to return to Paris and will definitely stay there again!
Stayed 7 nights in Jan 2024
Response from Caroline A. on Feb 22, 2024
Bonjour Thomas !Merci for your excellent review about your recent stay at the Charles V Hotel.Your satisfaction is very important for us.We look forward to seeing you again soon !Best regards from Le Marais

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Caroline A. on Feb 22, 2024
Bonjour Daniel,Merci pour votre excellente note concernant votre séjour à l'hôtel Charles V.Nous espérons vous revoir très vite.

10/10 Excellent

Camilla Grace Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Caroline on Feb 22, 2024
Bonjour Camilla,Thank you for the very good score about your recent stay to the Charles V Hotel.We look forward to seeing you again soon.Best regards from Le Marais !

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

MILAN, Chicago

Liked: Staff & service
Disliked: Property conditions & facilities
Pleasant staff and great location but they need to up their game to become a true 4-star. Namely, both the sink and shower were clogged, a ceiling water leak, a curtain rod that blocked opening of the window, and sadly, breakfast eggs and potatoes that tasted like cardboard and had the texture of blah. Staff refused to make any repairs, citing "ce la vie"
Stayed 6 nights in Oct 2023
Response from Caroline A. on Nov 5, 2023
Dear M. Milan,Thank you for taking the time to share your opinion about your recent stay at the Charles V Hotel.We are sorry to read your experience in our Hotel. Do not hesitate to talk with the manager during your stay and explain the situation.We are going to verify all point indicate in your message.Thank you,Best regards,

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and personalised service
Friendly and personalised service. Good size rooms for Paris. Only knock is you can hear people walking through the corridor.
Stayed 1 night in Oct 2023
Response from Flora-Lyse on Oct 29, 2023
Bonjour Riley,Thank you for taking the time to share your opinion about your stay in Hotel Charles V. We are glad to read you liked our rooms and service. Our thick carpet in the corridor prevents most of the noise to disturb you. Thank you again and we hope to welcome you soon.

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint and the staff couldn’t have been more helpful. The location can’t be beat.
Stayed 6 nights in Sep 2023
Response from Caroline A. on Oct 11, 2023
Bonjour Kristina,We are so happy to read that you have had a pleasant stay at the Hotel Charles V. Your opinion is very important to us. We hope to see you again soon.

10/10 Excellent

elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles V Review
Hotel staff is very friendly, and accommodating - location is excellent, and close to "everything".
Stayed 7 nights in Sep 2023
Response from Caroline A. on Oct 11, 2023
Dear Elmer,Thank you for your wonderful review your recent stay in our Hotel.Is is a great satisfaction for our team.Thank you again ! Best regards from Le Marais !

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Caroline A. on Sep 24, 2023
Dear Niall,Thank you for your very good note about your recent stay to the Charles V Hotel.Looking forward to seeing you again.Best regards,

10/10 Excellent

Henry

Stayed 2 nights in Sep 2023
Response from Flora-Lyse on Oct 29, 2023
Bonjour Henry,Thank you for your fantastic appreciation about your stay in Hotel Charles V. We look forward to welcome you soon.Best regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Caroline A. on Sep 7, 2023
Dear Paul,Thank you for your wonderful review about your recent stay to the Charles V Hotel.Best regards,

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel
Stayed 4 nights in Aug 2023
Response from Caroline A. on Sep 3, 2023
Dear Miriam,Thank you for your wonderful review about your recent stay to the Charles V Hotel.Your opinion is very important for us.Best regards from Le Marais !

6/10 Okay

Silvia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The service was great, shoutout to Charlotte for letting us check in early after an 8 hr flight. The hotel was pretty clean but the room was super tiny. The "queen" bed was 2 full or twin beds pushed together. Not fun sleeping with your feet hanging off the bed when your 5'8 and 5'11. The toilet was seperate from the shower and sink so everytime we use the toilet, we had to walk over to the sink to wash. Little annoying when its 2 am and you want to get back to bed lol. Id give this place 3 stars, definitely not 4. We were walking distance to many restaurants, cafe's and shopping. We had a good time either way.
Response from Caroline A. on Sep 3, 2023
Dear Silvia,Thank you for taking the time to share your opinion. Your review is very important for us.Best regards from Le Marais

10/10 Excellent

arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute I walked in I was greeted by a friendly, accommodating and hospitable staff. Everything was perfection. The rooms, the breakfast, the location and even a mini fitness room. I would highly recommend it and plan to return again.
Stayed 6 nights in Aug 2023
Response from Caroline A. on Sep 3, 2023
Dear Arlene,Thank you for your wonderful review about your recent stay to the Charles V Hotel.It is a great satisfaction for our team.Best regards from Le Marais !

2/10 Terrible

AIMEE

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Bed sheets were not changed, bathroom had mold
Stayed 2 nights in Aug 2023
Response from Caroline A. on Sep 3, 2023
Dear Aimee,We are sorry to read that you had a bad experience at our establishment. We will see with the teams what happened during your stay.Thank you,Best regards,

8/10 Good

Ronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint boutique hotel in fabulous location.
Am extremely quaint hotel in a lovely area of Paris. Many restaurants within walking distance to choose from and hotel was located on a quiet street. Staff was very nice and helpful. We would definitely stay here again!
Stayed 2 nights in Jul 2023
Response from Caroline Aboukrat / Manager on Jul 27, 2023
Dear Ronica,Thank you for your wonderful review about your recent stay to the Charles V Hotel.We look forward to seeing you again very soon.Best regards from Le Marais !

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023
Response from Caroline A. on Jul 30, 2023
Dear Andrew ! Thank you for your beautiful score about your recent stay to the Charles V Hotel !Best regards,

10/10 Excellent

Dean

Stayed 4 nights in Jun 2023
Response from Caroline A. on Jul 30, 2023
Dear Dean !Thank you for your wonderful score about your recent stay to the Charles V Hotel.Best regards from Le Marais !

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the breakfast included with the 5 days of our stay. The thing we did not like at all was the fact that the hotel's definition of twin beds is two small mattresses on one frame. By definition, twin beds are two separate beds. The Superior room we booked was just way too small. There are also very little surfaces to put things on. Had we known this, we probably would have either chosen a different property or opted for a different room. We loved the area, but we were not comfortable.
Stayed 5 nights in Jun 2023
Response from Caroline Aboukrat / Manager on Jul 5, 2023
Dear Mary,Thank you for taking the time to share your opinion. The size of Twin beds in Paris are identical in all hotels. The dimensions are also indicated on the reservation system. We're sorry for that.Thank you,Best regards,

10/10 Excellent

Ava

Stayed 2 nights in Jun 2023
Response from Caroline Aboukrat / Manager on Jul 5, 2023
Dear guest,Thank you for your wonderful review.Best regards,

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Caroline Aboukrat / Manager on Jun 4, 2023
Dear Paul,Thank you for your wonderful score about the Charles V Hotel.Best regards,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Caroline Aboukrat / Manager on May 28, 2023
Dear Diane !Thank you for your wonderful score about your recent stay to the Charles V Hotel !Best regards from Le Marais !

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated rooms and lobby. Great location. Hammam was terrific and a nice touch. Quaint hotel.
Stayed 3 nights in May 2023
Response from Caroline Aboukrat / Manager on May 24, 2023
Dear Sarah,Thank you for your fantastic message about your recent stay to the Charles V Hotel.Best regards,

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
I was so excited to stay at this hotel!! I booked months in advance and had big expectations. And everything met my expectations. The area is perfect for catching the metro, finding some nice shops and boulangerie. There was an adorable wine bar two doors down. The location is perfect for walking the Seine.
Stayed 2 nights in Apr 2023
Response from Caroline Aboukrat / Manager on Apr 30, 2023
Dear Chelsey,We are very happy to read that you enjoyed your stay with us. It is a real pleasure for our team. In fact, the area is wonderful to visit paris.We look forward to seeing you again very soon !Best regards

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Caroline Aboukrat on Apr 19, 2023
Dear Ileana,Thank you for your wonderful note about your recent stay to the Charles V Hotel.Best regards,

6/10 Okay

Cecilia

Stayed 2 nights in Mar 2023
Response from Caroline Aboukrat / Manager on Mar 29, 2023
Dear Cecilia,Thank you for note about your recent stay to the Charles V.We would have liked to have your opinion because the score is very average. Thank youBest regards

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
We travel a lot and this was our third time in Paris. We like to stay in different arrondissement each time to get the feel of each area. This was our first time at Charles V and in Marais and we LOVED it!! The area is great. Very Parisian and less touristy than other areas. It is on a quaint quiet block with local restaurants and shops. There is a Hammam that we did not use, but it looked lovely. The staff were beyond amazing! They took their time to understand our needs and were very kind to us and our awful French lol. They all spoke English very well. I cannot say enough about this place. We are already planning our next time in Paris and will definitely stay in Charles V again. We stayed in room 15. It was large and beautifully appointed.
View from our room
View from our room
Room 15
Room 15 bathroom
Stayed 6 nights in Feb 2023
Response from Caroline Aboukrat / Manager on Feb 26, 2023
Dear Debra,Thank you for your wonderful review about your recent stay to the Charles V Hotel !! It is a real pleasure for us.Sincerely yours,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Caroline Aboukrat / Manager on Feb 12, 2023
Dear customer,Thank you for your wonderful score about your recent stay to the Charles V Hotel.Best regards,

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready at 11am. Lovely clean and comfortable bed. Great restaurant recommendation. Great location for metro.
Stayed 1 night in Jan 2023
Response from Caroline Aboukrat / Manager on Jan 25, 2023
Dear Kate,Thank you for your wonderful review about your recent stay to the Charles V Hotel. It is a great satisfaction. Our customers is our priority.Sincerely yours,

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023
Response from Charles V Hotel on Jan 17, 2023
Dear sir,Thank you for your wonderful score about your recent stay to the Charles V Hotel.Happy New Year !

10/10 Excellent

Robert

Stayed 6 nights in Dec 2022
Response from Caroline Aboukrat / Manager on Jan 1, 2023
Dear sir,Thank you for your wonderful score about your recent stay to the Charles V Hotel.Happy New Year,

8/10 Good

Doug

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean hotel that is centrally located to shopping and restaurants. standard room that is quite small, but normal for Paris. Perfect for a short stopover in Paris.
Response from Michel Abou Yaghi on Dec 8, 2022
Thank you for your wonderful review about your recent stay to the Charles V Hotel. We look forward to welcome you again in Charles V Hotel. Sincerely yours, ABOUYAGHI Michel

10/10 Excellent

Meagan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location was amazing, lovely boutique stay, thank you
Response from Yomna TLILI on Dec 3, 2022
Dear Mrs. FOX,Thank you for you kind review about our Boutique Hotel.We look forward to welcome you again.Greetings,Yomna TLILI

10/10 Excellent

Henry

Stayed 1 night in Nov 2022
Response from Yomna TLILI on Dec 3, 2022
Dear Mr. POSSE,All The Team of Charles V were really delighted to welcome you and your lovely wife again in our Hotel.We really look forward to see you again,wishing you all the best :) Best regards,Yomna TLILI

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Caroline Aboukrat on Nov 21, 2022
Dear Adam,Thank you for your wonderful score.Best regards,

4/10 Poor

Angela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The breakfast was $20 and it was terrible. Shameful for a upscale hotel!!
Stayed 1 night in Nov 2022
Response from Yomna TLILI on Nov 14, 2022
Dear Mrs. PIPER,Our Continetantal breakfast is varied; beside coffe, milk, 3 kind of juices (orange juice, pineapple juice, apple juice ) you have 4 -5 kinds of cheesse, salmon, crusted pathé, ham, bacon, saucisse, scrambled eggs, grilled potatos, tomates, pickles, cake, pancake, yogurt, butter, jam, honey ,3 - 4 kind of bread, 5 to 6 seasonal fruits, almond, nuts, croissant, pastry, etc... We are sorry that you found all of this just TERRIBLE !!!The breakfast was not INCLUDED in your booking, so you were not OBLIGED at all to take the terrible breakfast in our Hotel; you have freely choosed to have it....Thank you Yomna TLILI

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Charming boutique hotel.
Response from Yomna TLILI on Nov 1, 2022
Dear Mr. Howard, Thank you for sharing you nice review about our Boutique Hotel.We look forward to welcome you again and make your stay as lovely as possible.Warmest regards,Yomna Tlili

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charles V is a very comfortable small hotel, located close to many major sites and great cafes and restaurants. Street side a little noisy.
Stayed 6 nights in Oct 2022
Response from Yomna TLILI on Oct 31, 2022
Dear Mr. Andrew, We are really delighted that you have enjoyed your stay in Charles V, the location and the nearby shops cafes & restaurants... Kindly note that we are situated in one way street in the Marais, unfortunately, it could be busy sometimes. That is Paris :)We look forward to welcome you again with your lovely partner Gail. It was such a joy having you both in our Hotel.Warmest regards,Yomna TLILI

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a Deluxe room number 35 -- large, light, and very quiet, not the least expensive, but I was there for a week and wanted the hotel room to be a comfortable place. In the very lively Marais area, close to the St Paul Metro stop on line 1, which is direct to many museums/sites, a block from the Seine, with lots of shops and restaurants on Rue St Antoine--couldn't be better.
Stayed 6 nights in Oct 2022
Response from Yomna TLILI on Oct 18, 2022
Dear Mr. Robert,Thank you for sharing your lovely review after your last Parisian stay in Charles V.We are very deligthed that you have loved everything about the room 35 & our location in the Marais.We look forward to welcome you again Sir and provide you with the same room.Warm greetings,Yomna TLILI

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charles V is a lovely hotel and in mint condition. The staff are very helpful and knowledgable. The rooms are cute, well finished and spacious. The location is ideal.
Stayed 2 nights in Oct 2022
Response from Caroline Aboukrat / Manager on Oct 16, 2022
Dear John, We thank you for your very nice review after your recent stay at Charles V. We are very delighted to read that you particulary enjoyed your stay at the Charles V. It was a real pleasure for all the team to welcom you. We are waiting to welcom you again for your next stay in Paris. Sincerely,

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, great staff, perfect location, clean and safe. A great place to stay - I would definitely stay again!
Stayed 1 night in Oct 2022
Response from Yomna TLILI on Oct 11, 2022
Dear Mrs. Brenda,It is a real pleasure to read your pleasant review about your last stay in our Hotel.We are really glad that you have appreaciated the location, our lovely decor, our staff and the room.We will defiently be very delighted to welcome you again you & your lovely sister.Warm regards,Yomna TLILI

8/10 Good

Peter, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, beautiful rooms and even better staff! As it's an older building, sound between rooms and the hallway was occasionally noticeable.
Stayed 3 nights in Oct 2022
Response from Yomna TLILI on Oct 10, 2022
Dear Mr. Peter,We would like to thank you for taking the time to share your wonderful review about your last stay in CharlesV.We are really delighted to read that you have enjoyed the location in the Marais, the rooms and all our team..We look forawrd to welcome you again :)Kind regards,Yomna TLILI