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Reviews of Hotel Sancho Ramírez

3 out of 5
Hotel Sancho Ramírez
Calle Sancho Ramirez, 11, Pamplona, Navarra

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 232 reviews" "
Rating 8 - Good. 86 out of 232 reviews" "
Rating 6 - Okay. 18 out of 232 reviews" "
Rating 4 - Poor. 7 out of 232 reviews" "
Rating 2 - Terrible. 5 out of 232 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a great partnership with the nearby Sparta gym that guests can use. Way better than a hotel gym! Hotel staff were all very gracious. Food pretty good too. We could hear some noise from nearby room.
Stayed 2 nights in Nov 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Nov 23, 2023
Thank you very much, Andrew!!It was a pleasure to meet you!! We hope te see you again!!Thank you, very much!!Very kind regards!!

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Oct 13, 2023
Muchas gracias Gilberto!!Reciba un cordial saludo!!

10/10 Excellent

Antony

Stayed 1 night in Sep 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Sep 18, 2023
Thank you very much, Anthony!!Very kind regards!!

10/10 Excellent

Ana Rita

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have loved to stay at this hotel. Staff very friendly and helpful, the hotel was very clean. they have dining options. I have tried the gym and it is walking distance from the hotel but has all the machines to keep you moving and it was quiet. the hotel is well located from restaurants and 20 minute walk to museums and the old city.
Stayed 2 nights in Sep 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Sep 11, 2023
Thank you very much, Ana Rita!!Very nice words!!Very kind regards!!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park view!
We enjoyed our stay at this hotel that’s across the street from a park. The staff was friendly and spoke English, which was a plus. Because we were there on a Sunday, we were able to park in front of the hotel for free. The hotel, which is convenient to the University of Navarre, offers a breakfast buffet, which was good.
Our room
Stayed 1 night in Aug 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Aug 25, 2023
Thank you very much Lynne!!We will be waiting for you for a very nex time!!Very kind regards!!

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Aug 25, 2023
Thank you very much, Stephen!! Very kind regards!!

10/10 Excellent

Marcos, Bal Harbour

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very clean and nice location
Stayed 1 night in Jun 2023
Response from Alfonso Urdíroz. Subdirector Hotel Sancho Ramírez on Jul 30, 2023
Thank you very much, Marcos!!Very kind regards!!

10/10 Excellent

Arne, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff, with great meal options, and close to everything; very walkable. Nice clean room.
Response from Direccion on May 29, 2023
Buenos días , El equipo del Hotel Sancho agradece sus comentarios y nos satisface enormemente haber conseguido una estancia agradable Esperando alojarles en futuras ocasiones , reciba un cordial saludo

2/10 Terrible

MARCO, BROOKLYN

Business traveler
Disliked: Staff & service, amenities
Will never return here, they offer and charge even with advanced prepayment in full and then give hou a much lower product and service This is unacceptable yo me, bring cheated at this kevel, feel robbed
Stayed 1 night in Oct 2022

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly, quality hotel in a good location that accommodates dogs, fantastic, we’ll be staying again
Stayed 1 night in Aug 2022

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy acogedor cerca de todo en Pamplona. Servicio de transportación en Pamplona muy bueno, incluso para Los San Fermines. Hay mucha variedad de comida y bebida cerca del hotel. Sus trabajadores muy atentos y cordiales.Espero volver de nuevo. Nota*** GORA SAN FERMIN 2023
Stayed 2 nights in Jul 2022

10/10 Excellent

Stephen

Stayed 1 night in Aug 2022

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at check in - seemed to be the manager - was amazing! Super helpful with a lot of info to share. Nice and clean. The 4-person room was extremely tiny for four people, but it worked fine for us for one night. Decent location near restaurants and close enough to walk to all of the running of the bulls festivities.
Stayed 1 night in Jul 2022

8/10 Good

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were very friendly and helpful. The breakfast had a nice assortmnet of food. The only downside was the noise. Overall, we enjoyed our stay.
Stayed 2 nights in Jul 2022

8/10 Good

alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, but everything felt dated. The staff were pleasant and accommodating which we appreciated.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención, muy buena ubicación, definitivamente me volvería a quedar, el Parque que tiene enfrente es muy lindo, desayuno muy bueno y las habitaciones muy buenas.. sin duda me volvería a quedar y lo recomendaría
Stayed 1 night in Jun 2022

8/10 Good

Katelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great property to stay at if you are looking for somewhere easy. The property isn’t close to the heart of the city though, so be prepared to walk, drive, or ride the bus if you want to go more towards the city center. It’s in a great location that felt super safe though.
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2022

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Far from center but well commuted, breakfast is a must and waiters are very well informed about city attractions
Stayed 1 night in Mar 2022

8/10 Good

liam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food in the afternoon is very good evening menue not an option
Stayed 3 nights in Mar 2022

6/10 Okay

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service
Convenient price and location
Stayed 1 night in Dec 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort
Will return
Lovely welcome, easy walk to restaurants bars and a lovely park. Comfortable sheets. Only negative comment is that the bathroom needs updating and no handrail on bath for older people.
Stayed 1 night in Oct 2021

10/10 Excellent

Jorge M

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for those attending Hospital Clinica Universidad de Navarra
Stayed 3 nights in Oct 2021
Response from Alfonso Urdíroz. Subdirector Hotel Sancho Ramírez on Oct 25, 2021
Estimado Jorge Muchas gracias por su amable comentario. Esperamos tener la oportunidad de poder recibirle nuevamente en nuestro hotel. Muchas gracias y saludos cordiales

10/10 Excellent

Concepcion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio/calidad. El staff fue muy amable. las camas son muy cómodas. Se come bien en el restaurante. El parque enfrente al hotel es una belleza.
Stayed 5 nights in Aug 2021
Response from Alfonso Urdíroz. Subdirector Hotel Sancho Ramírez on Oct 14, 2021
Muchas gracias por su amable comentario, Concepción. Reciba un cordial saludo.

6/10 Okay

Andrea

Stayed 1 night in Aug 2020
Response from Dirección on Aug 25, 2020
Gracias Andrea nos hubiese encantado tener la oportunidad de compartir con Vd. los detalles sobre nuestro establecimiento para hacer que su estancia fuese más satisfactoria. Seguiremos trabajando en nuestros procesos de mejora continua y esperamos tener la oportunidad de volver a recibirle entre nosotros

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good post Covid stay
Stayed post Covid for 1 night. Opt out for breakfast option as you only get orange juice coffee and a biscuit. Otherwise pleasant stay
Stayed 1 night in Jul 2020
Response from Alfonso Urdíroz. Subdirector Hotel Sancho Ramírez on Jul 28, 2020
Hi Charlotte Thank you very much for your comments. We will try to improve our breakfast during the covid time!! Very kind regards

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was centrally located between the University where we had business and all the tourists spots on our agenda
Stayed 4 nights in Oct 2019
Response from Sancho Ramírez Team on Oct 30, 2019
Thank you very much for sending your impression. We hope to see you next time Kind regards

8/10 Good

Winifred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover for 2 nights
Stopover for 2 nights. Good service on arrival, reception staff spoke excellent English. Garage parking under hotel suitable for motorbike. Restaurant open late so great for us as later than anticpated arriving in Pamplona, staff very helpful in arranging a meal. Good resturants and bars in area as close to university. Quite a walk into Pamplona old town, about 30mins, but buses available if required. Breakfast cost extra , €9, but basic. Overall good hotel.
Stayed 2 nights in Aug 2019
Response from Manager on Oct 14, 2019
Thank you very much Winifred. Pleasead to met you We hope to have te opportunity to see you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for two nights for the Running of the Bulls. It’s an easy 20 min walk to the old town to attend the festival and can easily view the nightly 11pm fireworks from either the room or the massive park across the street. Short walk to a variety of restaurants. Main drawbacks - rooms aren’t particularly sound proof and the room didn’t have a remote for the air con so had to have the windows open which cooled down the room easily.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from e on Jul 9, 2019
Dear guest , Thank you for your comments , sincerely yours , Reception

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sancho Ramírez
A good comfortable hotel with good facilities
Stayed 2 nights in Jun 2019
Response from recepccion on Jul 9, 2019
Dear guest , Thank you so much for your comments , Reception .

4/10 Poor

Philippe

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not impressed...
The room was not super clean to start with, we found a hairball on the bathroom floor, the hot water in the sink was very, very slow, the minifridge did not work, nor did the soap dispenser in the bathroom or phone in the room, and we could hear the conversation from the room next door, and finally, the staff in the breakfast room were miserable!... On the plus side, they serve breakfast until 10.30 during the week and until 11.00am at the weekend. The reception staff were very pleasant and they let you check out at 2. 00pm when possible... Not very central so I don't think I would stay there again...
Stayed 2 nights in May 2019
Response from e on Jul 9, 2019
Dear guest , Thank you for your comments and we will try to do better every day . Sincerely yours , reception

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Direccion on Sep 4, 2018
Gracias Katrina

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great, spacious room. Very clean. Easy bus ride to San Fermin festival/bulls area
Stayed 1 night in Jul 2018
Response from Directora on Aug 7, 2018
Many thanks. See you next San Fermin 2019

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area across from a nice park.
Was able to get a Bull Fight ticket through the hotel.
Stayed 2 nights in Jul 2018
Response from Directora on Aug 7, 2018
Thank you Len see you next San Fermin 2019

6/10 Okay

Cari, Maui, Hawaii

Liked: Staff & service
Disliked: Room comfort
Staff was very nice, hotel lobby in satisfactory condition. The room we got was like a dungeon, 1 window with a view to other peoples dark courtyard, like looking at a dark alley of a residential area. So we kept it closed. The shower head was cracked, and early one morning our room filled with a burned food smell from the hotel kitchen, and the AC stopped working the morning we left. We actually decided to head to San Sebastien a day early. We didn't alert anyone because we were only there 3 nights and decided 2 was plenty. They may have moved us had we asked.
Stayed 1 night in Jul 2018
Response from directora on Aug 7, 2018
Thank You Cari we´re sorry for any inconvenience We would have liked to be able to offer you another room that was satisfactory

10/10 Excellent

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and buffet breakfast is a great start to the day. Front rooms with a view to the park are excellent.
Stayed 1 night in Jun 2018
Response from DIRECTORA on Aug 7, 2018
Thank you Steve We´re gladd to hear that you enjoyed San Fermin Festival and the hotel was satisfactory See you next time!

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to city centre.
Very convenient location opposite a park and with private underground parking.
Stayed 1 night in Mar 2018

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rate outside tourist attractions
The hotel is a good 20 to 30 minutes walk to pamplona's old part but there is a bus stop near by. There are a few cafes and restaurants near by but the selection is limited. The hotel is ideal if you are looking for a decent room to sleep at a reasonable price and don't mind it's a little bit away from the tourist attractions.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very happy with Sancho Remires. Situated about a 20 min walk from the old town centre, it was clean and reasonably priced. Would return without question. Old town a must see and lots of atmosphere.
Stayed 1 night in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had booked a family room but where give adjoining two twin rooms due to an aircon failure which was fine. Approx 40 min walk into town which was easy. This was a Hotels.com reward so no complaints even though it was free.
Stayed 1 night in Aug 2017

10/10 Excellent

Jyulin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy agradable, habitación limpia y cómoda. Está a 20' caminando del centro por agradables avenidas. Ubicación muy buena para emprender el Camino de Santiago.
Stayed 1 night in Apr 2024

10/10 Excellent

Matias, CDMX

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muy buen servicio del personal
Stayed 2 nights in Apr 2024

10/10 Excellent

marta

Stayed 1 night in Feb 2024

10/10 Excellent

Carles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia, muy atento el personal. Instalaciones en buen estado y muy limpias
Stayed 2 nights in Feb 2024
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Feb 19, 2024
Estimado CarlesMuchas gracias por su puntuación y comentarios tan amables. Nos congratulamos de su visita y esperamos volver a tener la oportunidad de recibirle en nuestro hotelMuchas gracias y saludos cordiales

8/10 Good

Joane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Feb 19, 2024
Estimada JoaneMuchas gracias por su amable valoración. Esperamos volver a tener la oportunidad de recibirle en nuestro hotel.Muchas gracias y saludos cordiales

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Excelente, buen wifi, limpio, seguro, cómodo.
Stayed 2 nights in Jan 2024
Response from Alfonso Urdíroz. Director Hotel Sancho Ramírez on Feb 13, 2024
Muchas gracias por sus amables palabras y valoración!!Esperamos volver a recibirle en nuestro hotel.Muchas gracias y saludos cordiales!!