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SureStay Hotel by Best Western Ottawa

2.5 star property
Hotel in Ottawa with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Ottawa

Lobby
Indoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Free daily continental breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ￥12,296
￥14,361 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
66067, KS, Ottawa, 212 E 23rd Street

What's nearby

  • Ransom Memorial Gift Shop - 3 min drive
  • Old Depot Museum - 5 min drive
  • Forest Park - 5 min drive
  • Baker University - 24 min drive
  • University of Kansas - 30 min drive

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • ‪Not Lost Brewing - ‬4 min drive
  • ‪Casey's General Store - ‬6 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬5 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

Property highlights
SureStay Hotel by Best Western Ottawa provides amenities like free continental breakfast and a business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • Smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 52 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.00 per night
Cribs (infant beds) are available for USD 5.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 5.00 per night
  • Rollaway bed fee: USD 12.00 per night
  • Administrative fee: USD 1.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Ottawa
SureStay Ottawa
Ottawa Best Western
SureStay Best Western
SureStay Hotel Ottawa Best Western
SureStay Ottawa Best Western
SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
SureStay Hotel Ottawa by Best Western
SureStay Hotel Ottawa
Best Western Ottawa Inn
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Does SureStay Hotel by Best Western Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Ottawa?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ottawa on Sep 29, 2024 start from ￥12,296, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Ottawa pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Ottawa?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay Hotel by Best Western Ottawa?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is SureStay Hotel by Best Western Ottawa located?

Situated in Ottawa, this hotel is 1.5 mi (2.4 km) from Ransom Memorial Gift Shop and within 6 mi (10 km) of Old Depot Museum and Forest Park. Ransommemorial Hospital and Anderson County Museum are also within 25 mi (40 km).

SureStay Hotel by Best Western Ottawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 476 reviews" "
Rating 8 - Good. 174 out of 476 reviews" "
Rating 6 - Okay. 80 out of 476 reviews" "
Rating 4 - Poor. 47 out of 476 reviews" "
Rating 2 - Terrible. 20 out of 476 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
Shower was horrible.
Stayed 1 night in Sep 2024

4/10 Poor

Larry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There were 2 live bugs that I killed.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

4/10 Poor

Juana

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Bee

Traveled with partner
Liked: Cleanliness
All good. Clean and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and parking right in front of the room. Nice breakfast items. Clean room.
Stayed 1 night in Aug 2024

8/10 Good

Darrel

Liked: Staff & service, amenities
Location was good a lot of eating places near by. Noisy refrigerator.
Stayed 1 night in Aug 2024

2/10 Terrible

Heather

Stayed 1 night in Jul 2024

4/10 Poor

Bobby

Traveled with family
Disliked: Staff & service, property conditions & facilities
I liked the waffle maker, room was nice except there appeared to be what looked like dried blood/boogers on the toilet paper holder. Toilet wouldn't flush very well and we were told pool was open in morning and it wasn't. Host didn't seem very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki L

Traveled with family
Pleasant
Stayed 2 nights in Jul 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was easy and fast. Answered any questions we had. We encountered 3 different people at the front during our 2 day stay and they were all very friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda, at the front desk, was very polite and efficient.
Stayed 1 night in Jun 2024

2/10 Terrible

Colette

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had Roaches and the bad was dirty there was. Blood tissue in the trashcan from the last people so they didn’t clean the bathroom. There was a camera on the top of the TV that was like a small rectangle. They claimed it was a sensor but it wasn’t even plugged into the TV it was plugged into the wall and we found dirty old, gummy‘s on the side of the bed from previous customers would not recommend this hotel to any of my family friends hope that they can get their hotel cleaner for future customers we did not end up staying there for the night we ended up going to a different hotel but they did refund us some of the money which I am grateful for that.
Stayed 2 nights in Jun 2024

6/10 Okay

Brandon

Stayed 1 night in Jun 2024

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent value
Stayed 1 night in Jun 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Theodore

Disliked: Amenities
It was ok
Stayed 1 night in Mar 2024

10/10 Excellent

Pedro

Liked: Cleanliness
Stayed 6 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Gary

Stayed 4 nights in May 2024

10/10 Excellent

Joel, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained. Looks inviting and is. Reception area very neat and clean. Close to many food options.
Stayed 1 night in May 2024

6/10 Okay

Paulo

Disliked: Cleanliness, property conditions & facilities
Front desk gentleman was great. Polite and friendly. Room was terrible. Bathroom dirty. Blood on wall and shower curtain stained.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024