Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
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Reviews of Value Inn

2 out of 5
Value Inn
370 W MacArthur Blvd, Oakland, CA

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 3 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

NAVIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staying. Will prefer to stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Standout on the Strip
This motel was a delightful find - it was clean and had all the comforts of higher-rated hotels, and I experienced no on-street activity to detract from my ability to access and enjoy the property. It's actually a well-cared-for surrounding residential neighborhood and I enjoyed my early-morning jogs.
Stayed 3 nights in Dec 2019
Response from Navin on Jan 5, 2020
Thank you for the great feedback. We would love to have you visit again.

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Navin on Nov 27, 2019
Thank you!

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Nice 👍, Great Value
This line of hotels in Oakland has cleaned up its act. This one in particular. I arrived at 11:30 pm. Staff guy was nice, friendly. Felt safe, lots of lights, cameras etc. The street itself is kinda Shady, but expect that The room was nice, contemporary floors & super contemporary bathroom, shower sink floor etc. Bedding was clean, nice , hotel style standard, Huge flatscreen tv, modern remote, dish network, Coffee maker, frig. Interior door was beat up, but functioned good, standard dead bolt 👍. Not for kids, this street in Oakland is kinda hit and miss. But Great value $ 90, two queen beds. Great for a night or two. I got room 115, interior corridor, quiet from McArthur Blvd. and BART ( Bay Area “Train” Subway) Walk to BART, nice shops up Piedmont Ave. I’ll stay again, for the price, other Hotels are $ 125 and up. 👍👍 Matthew- Lodi, Berkeley, Oakland
Stayed 1 night in Nov 2019
Response from Navin on Nov 23, 2019
Thank you for the great feedback. We're deeply satisfied to hear you had a positive experience and as always would love to have you join us for your stay again!

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Navin on Nov 16, 2019
Thank you Jason, would love to have you visit us back!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Navin on Nov 16, 2019
Sorry for your experience. We take great pride in trying to improve and make guest experiences the best.

10/10 Excellent

Orillous

Liked: Cleanliness, staff & service, property conditions & facilities
I like that motel
Stayed 1 night in Sep 2019
Response from Navin on Oct 4, 2019
Appreciate the great feedback! Hope to see you visit again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Property and neighborhood are a little run down, but getting gentrified. Room was very clean and bed super comfortable. I’d stay here again! Very central location.
Stayed 1 night in Sep 2019
Response from Navin on Sep 23, 2019
Thank you for the valuable feedback! We would love to have you come visit again!

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beware! Do not stay here.
This place was scary , we drove up in the middle of the night , last minute stay. Found on Hotels.com. Scary neighborhood. Phone system did not work, phone in room was very dirty, the pictures on Hotels.com are misleading, bathroom window was open. wires hanging from ceiling. Cable box dirty. Do not stay here unless your desperate. The card key envelope was clearly used and dirty. The need to rate the surrounding neighborhood you book in.
Phone did not work
door was bad shape
Stayed 1 night in Sep 2019
Response from Navin on Sep 19, 2019
We’re sorry you felt unsafe in this neighborhood and in the room. We will take your experience and use it to improve from it. Also a useful tip in the future is to check out the area beforehand.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Navin on Sep 18, 2019
Appreciate the feedback. Looking to improve in any way.

10/10 Excellent

Orillous

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very nice staff
Stayed 1 night in Aug 2019
Response from Navin on Aug 25, 2019
Glad to hear your stay with us was a great experience! Hope to see you back soon!

10/10 Excellent

Orillous

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel
It was nice clean the front desk was very nice I would stay there again
Stayed 1 night in Aug 2019
Response from Navin on Aug 25, 2019
Glad to hear your stay with us was a great experience! Hope to see you back soon!

2/10 Terrible

Gina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
This was the dirtiest place I’ve stayed. The floor was a bit dirty, but under the bed hadn’t been vacuumed in a while. There was dust everywhere. Obvious it hadn’t been dusted in months.
Stayed 1 night in Aug 2019
Response from Navin on Aug 12, 2019
Thank you for your feedback and on behalf of the staff at Value Inn we will take notice of this and try to improve guests experience.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
I liked the location and cleanliness. The air conditioning didn’t work, it was more like a fan. I chose a king bed room, they only had a two bed room and then I had to agree to not use the second bed and then I would receive my $20 deposit back
Stayed 1 night in Jul 2019
Response from Navin on Aug 12, 2019
Thank you for your feedback we will take notice of this and try to improve guests experience.

10/10 Excellent

rudi, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EVERYTHING ok no problem at all good person , nice parking space and good view
Stayed 1 night in Oct 2018
Response from Navin on Oct 19, 2018
Thank you! We would love to have you guys back anytime!

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beautiful hotel I'll definitely go again
Stayed 1 night in Aug 2018
Response from Navin on Aug 21, 2018
Thank you very much! We would love to have you back as well!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest I definitely needed...
It was a great stay very clean and it was rest that I definitely need it
Stayed 1 night in May 2018
Response from Navin on Jun 30, 2018
Thank you very much for your review, your opinion matters to us very much!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Great Stay Inn!
My stay was great, as always, when I stay at this great Inn.
Response from Navin on Aug 24, 2018
Thank you Joseph! We would love to have you back!

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
WAS better than what we expected
Response from Navin on Aug 24, 2018
Thank you Gabriela! Appreciate the feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Navin on Apr 10, 2018
Appreciate the great feedback!

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Great deal!
It was such a good deal for what it is!
Response from Patel on Mar 27, 2018
Thank you! We greatly appreciate your feedback. Hope you visit again.

2/10 Terrible

Julie, Oakland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOOK MY $164 ON EXPEDIA BUT NOBODY AT LOBBY!!!
Booked this hotel on 4/21/17 at 11:30pm, drove there and NOBODY AT LOBBY AND NOBODY ANSWERED THE PHONE AFTER RINGING FOR 15 MINUTES! I had to find another hotel which took 3 hours!! Disputed with Expedia on 4/23, 4/24, 4/25, 5/18, 5/19, 5/30 NO ANSWER AT HOTEL AND NO EMAIL REPLY!! STAY AWAY FRON THIS HOTEL!!
Response from Navin on Aug 24, 2018
Julie, I'm sorry you had a horrible experience. Expedia does not charge until you're checked in.

10/10 Excellent

LUIS ENRIQUE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Nice
Response from Navin on Aug 24, 2018
Thank you!

4/10 Poor

Dominic, Star Lake, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pretty large but had a funky water damage smell and was in desperate need of new carpet and some insisting worn here and there. Great shower though!
Response from Navin on Aug 24, 2018
Sorry you had that experience. That is some useful feedback, we will address this matter. Thank you.