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Reviews of MTREE Hotel Nilai

3 out of 5
MTREE Hotel Nilai
LK2 , Laman Komersil Areca, Jalan BBN 12/1, Putra Nilai, Nilai, Negeri Sembilan

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 27 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 6 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thanabal

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean overall.
Stayed 1 night in May 2024

4/10 Poor

YeeVonne, Melaka Tengah

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms that we booked were not very clean as the floor was still sticky. The receptionist was not bery helpful too. Food that was around the area also not as close as mentioned. Overall bad.

8/10 Good

Ameena

Traveled with group
Liked: Cleanliness, staff & service
It was overall an okay stay, there was a mouldy smell in the corridors and the bedding linen. They were also out of soap, when I asked they said I could use the shower gel instead. Otherwise, the check-in and check-out were smooth, and the staff members seemed friendly in person. Though the hotel in the pictures is the one near the city centre and this one was in Nilai.

8/10 Good

Maznita

Stayed 1 night in Mar 2023

10/10 Excellent

Abd Razak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Nov 2022

10/10 Excellent

Yeung

Stayed 1 night in Nov 2022

8/10 Good

ROSEMERINA

Stayed 1 night in Nov 2022

4/10 Poor

Wan Dee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Yee ting

Stayed 2 nights in Apr 2022

8/10 Good

MAHANI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking is limited and the room quite small
Stayed 1 night in Mar 2022

8/10 Good

Aimee Nadia Binti, Taman Setapak

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quite nice. The bed was surprisingly comfortable. Aircond took some time to get cold but was fine after a while. Overall it was a decent hotel.
Stayed 1 night in Feb 2022

8/10 Good

Kwan Seong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for stay
Worth to stay for short business trip. Specious room. Comfortable bed. Clean & safe. Just the water pressure a bit small.
Stayed 2 nights in May 2021

2/10 Terrible

Syahril

Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness
Convenient location
Stayed 1 night in Jan 2020
Response from ANGIE NG on Jan 20, 2020
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from ANGIE NG on Jan 20, 2020
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Angie Ng on Dec 31, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Choice of food items for breakfast can improve further
Stayed 1 night in Dec 2019
Response from Angie Ng on Dec 17, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

6/10 Okay

Michael

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Acceptable but not great.
Disappointing overall. No proper restaurent, just a cafe with occasional service. Wobbly elevator, room had shabby fittings even though I had the 'Presidential Suite' (cheap, so why not?). Double bed filled the bedroom, only other furniture was a skeletal bedside shelf for the phone, no lamp or clock. Clean and comfortable bed. OK if you are visiting your kids at the University or just overnighting. Nice shower but bring your own soap. 7-11 Is close by for essentials.
Stayed 1 night in Nov 2019
Response from Liya on Nov 10, 2019
Hi Mr Michael, thank you for taking time to write a review and rating us for your recent stay. We appreciate your valuable feedback! We are sorry for the inconvenience caused ,We hope you enjoyed your stay with us and to see you in nearest future. Best wishes from Mtree Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Angie Ng on Nov 6, 2019
Greetings from MTREE Hotel Nilai!!! Thanks for staying with us, hope to see you soon.

8/10 Good

muhammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok and comfortable
Stayed 3 nights in Oct 2019
Response from Angie Ng on Oct 29, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

SengHang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Angie Ng on Oct 29, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
BILIK SEMPIT DAN TIADA ALMARI UNTUK SIMPAN BAJU
Stayed 1 night in Sep 2019
Response from Angie Ng on Nov 21, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

NHS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is okay but it would be much better to have a fridge in the room.
Stayed 1 night in Sep 2019
Response from Angie Ng on Oct 2, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

salme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Angie Ng on Sep 25, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from Angie Ng on Sep 19, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean rooms and near eateries and 7-11. convenient location to venue of my event too. easy parking.
Stayed 2 nights in Aug 2019
Response from Angie Ng on Aug 23, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

Hai7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and satisfying
Stayed 1 night in Jul 2019
Response from ANGIE on Jul 7, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

Zen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from ANGIE on Jun 1, 2019
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fresh and practical. Air con good as well as linen and towels
Stayed 1 night in Apr 2019
Response from Reservation on May 6, 2019
Thank you for staying with us and we appreciate your feedback

2/10 Terrible

Chien

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Reservation on Apr 19, 2019
Thank you for staying with us and we appreciate your feedback

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019
Response from Reservation on Apr 19, 2019
Thank you for staying with us and we appreciate your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Reservation on Apr 19, 2019
Thank you for staying with us and we appreciate your feedback

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice view & clean. Staff are polite and helpful. Toilet very clean and spacious. Aircond not cold enough
Stayed 1 night in Mar 2019
Response from Reservation Teams on Apr 19, 2019
Thank you for staying with us and we appreciate your feedback

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place to stay, just the room don't have hair dryer. Hope in future they will add this as their facility.
Stayed 1 night in Mar 2019
Response from Fayyan on Apr 30, 2019
I'm really sorry to hear that but actually our hotel do provide hair dryer. You must request at reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Reservation on Apr 19, 2019
Thank you for staying with us and we appreciate your feedback

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Average
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019
Response from Reservation on Jan 27, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2019
Response from Reservation on Jan 27, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019
Response from Reservation on Jan 20, 2019
Thank you for staying with us! We work hard to make our guest happy and appreciate for your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Jan 2019
Response from Reservation on Jan 20, 2019
Thank you for staying with us! We work hard to make our guest happy and appreciate your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Reservation on Jan 3, 2019
Thank you for staying with us! We appreciate your feedback

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Reservation on Jan 2, 2019
Thank you for staying with us! we make work hard to make our guest happy and appreciate your feedback Regard

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2018
Response from Reservation on Dec 23, 2018
Thank you for staying with us! We work hard to make our guest happy and appreciate your feedback Regard

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All things are new, because of it is new, many of those facilities might still cant run as function as possible like the electricity. The sound-proofing will also be a big problem for customers as they cant sleep well due to the noise from the next room.
Stayed 1 night in Nov 2018
Response from Reservation on Dec 23, 2018
Thank you for staying with us! We work hard to make our guest happy and appreciate your feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Reservation on Dec 23, 2018
Thank you for staying with us! We work hard to make our guest happy and appreciate your feedback Regard

6/10 Okay

WEI-YAN

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There are so many ant bodies and hairs on the bed and bathroom. It is hot to adjust the water heater. and the space is really small that i cannot open the luggage easily.
Stayed 1 night in Mar 2023

10/10 Excellent

zainawati

Stayed 1 night in Jan 2023

10/10 Excellent

MING-TSAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from ANGIE NG on Feb 24, 2020
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.

10/10 Excellent

Mohamad Danial Fikrullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from ANGIE NG on Feb 6, 2020
Greetings from MTREE Hotel!!! Thank you for staying with us and we appreciate your feedback.