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Reviews of Hotel Indigo Cagnes-sur-Mer, an IHG Hotel

4 out of 5
Hotel Indigo Cagnes-sur-Mer, an IHG Hotel
44 Avenue Auguste Renoir, Cagnes-sur-Mer

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 117 reviews" "
Rating 8 - Good. 17 out of 117 reviews" "
Rating 6 - Okay. 8 out of 117 reviews" "
Rating 4 - Poor. 1 out of 117 reviews" "
Rating 2 - Terrible. 3 out of 117 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Otito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited the French Riviera for my honeymoon and stayed at this facility. Conveniently located to nice and transportation if needed. We rented a car and got parking in the basement for 20 euros a day which wasn’t bad. The daily breakfast was also very good. Will be back when I visit again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Noriasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Craig

Stayed 3 nights in Apr 2024

10/10 Excellent

christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from La Réception on Feb 3, 2024
Cher Monsieur Christian,Nous vous remercions d'avoir pris le temps et de nous laisser un note plus que positif. Votre notre note est très important pour nous.Nous vous remercions pour votre confiance avons hâte de vous revoir.Bien cordialement,Roméo RAZAFYLa Réception

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to city centers. On Sundays and Mondays, options for outside dining are limited.
Stayed 2 nights in Nov 2023
Response from Front Desk on Jan 4, 2024
Dear Mr ANDREA,Thank you taking time to give us your feedback. We are very happy that you enjoyed your stay in our Hotel Indigo.In fact, our hotel is located nearby the city center which allows our guests to visit city easier. Concerning the restaurant, we are sorry about that. As they are local restaurants,most of them are close during the low season.We will be delighted to welcoming you for your next stay in Cagnes-sur-Mer.Best Regards,Roméo RAZAFYLa Réception

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was slow but staff was very helpful! Rooms were clean and roomy! Breakfast was mediocre!
Stayed 1 night in Oct 2023
Response from Lynn - Front Desk on Nov 3, 2023
Dear Thomas thank you very much for your lovely feedback and wish to see you in the near future.

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd highly recommend this hotel and the little town. We had a lovely stay, the staff were excellent and very friendly.
Stayed 2 nights in Oct 2023
Response from Lynn from Front Desk on Nov 3, 2023
Dear Mike, we appreciate your feedback and this lovely comment. Wish to see you soon in the near future !

2/10 Terrible

Mecheline

Stayed 2 nights in Oct 2023
Response from Lynn from Front Desk on Nov 3, 2023
Thank you Mecheline for your feedback and wish to see you again with us !

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lynn from Front Desk on Nov 3, 2023
Thank you Jessica for your feedback ! we hope to see you again with us in the near future.

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect.
Stayed 1 night in Sep 2023
Response from Lynn from Front Desk on Nov 3, 2023
Thank you Max for this warm feedback. We are thrilled to know that you appreciated your stay with us !

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel and it is very comfortable.
Stayed 1 night in Sep 2023
Response from Lynn from Front Desk on Nov 3, 2023
Thank you Andrew for your feedback and wish to see you again !

10/10 Excellent

Karen, Point Pleasant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam at reception went above and beyond in assisting us with directions and restaurant suggestions. After our first night, we had to change rooms because the air-conditioning wasn’t functioning properly. Sam helped us move all of her suitcases into a room next door, which made it much easier.
Stayed 2 nights in Aug 2023

10/10 Excellent

Majid

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great place to unwind
Stayed 1 night in Aug 2023

10/10 Excellent

Steven, Tallahassee

Stayed 1 night in Aug 2023

10/10 Excellent

Megan

Stayed 1 night in Aug 2023

8/10 Good

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

6/10 Okay

Nabil

Liked: Property conditions & facilities
Housekeeping so bad
Stayed 4 nights in Aug 2023

10/10 Excellent

Abdulkadir, Miami

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Gabriel Destin - Night Auditor on Aug 3, 2023
Dear Abdulkadir,Thank you for taking the time to rate us following your recent stay with us.We are delighted to read that our services met your expectations and hope to see you again soon.Best regards,

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Gabriel Destin - Night Auditor on Aug 3, 2023
Dear Maria,Thanks for your feedback.However, we would have liked to know via a comment from you what did not please you in order to apply corrective measures. Your feedback is important to us in order to maintain maximum quality of service.We remain available for future requests.Best regards,

8/10 Good

Lina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, clean, relatively new hotel, you have to pay for parking, check in strictly at 3:00 pm Will return on value overall even if I have to drive to the beach and restaurants not that close and closed on weekends always , driving distance to downtown 15 min
Stayed 2 nights in Jul 2023
Response from Hotel Indigo Reception Team on Aug 18, 2023
Thank you for sharing your feedback on your recent stay with us. We're pleased to hear that you found our hotel to be clean and relatively new. Your input about the parking and check-in timing is valuable to us, and we'll take it into consideration as we continue to enhance our guest experience.We understand your observations regarding the distance to the beach and restaurants, as well as their limited availability on weekends. While it's true that our location might not be in close proximity to these areas, we're glad to hear that you're still considering returning due to the overall value you found in your stay.We truly appreciate your support and hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like us to improve upon, please don't hesitate to let us know. Your satisfaction is our priority.

6/10 Okay

nico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but…
Fabulous staff lovely rooms but a few disturbing facts no lunch in hotel during highest season had dinner one night and was just sub par pool has issues only 7 lounge chairs which people place towels and books on but leave for hours so no one else dare to sit there they need supervision there babies allowed In pool with diapers and even though smoking is prohibited people smoked putting cigarettes out in hedges behind lounge chairs no service by pool until 3 PM no staff tidying up pool towels toppled over bin until closing. Shuttle service to airport iffy as well as ride to their beach (which in order to use you had to dine there) no taxis use the buses or Uber to get anywhere. I’m our opinion staff and rooms lively but this hotel though beautiful lacks management
Stayed 6 nights in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Gabriel Destin - Night Auditor on Aug 3, 2023
Chère Lisa; Merci d'avoir pris le temps de nous noter suite à votre séjour parmi nous.Nous espérons avoir le plaisir de vous recevoir de nouveau à Cagnes-sur-Mer.Sincèrement,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Gabriel Destin - Night Auditor on Aug 3, 2023
Dear Mark,Thank you very much for your reply.See you soon.Best Regards,

10/10 Excellent

Ewa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Gabriel Destin - Night Auditor on Jul 8, 2023
Chère Ewa, Merci pour votre note fantastique que vous avez pris le temps de nous attribuée sur Expedia.com faisant suite à votre récent séjour parmi nous.Nous espérons avoir le plaisir de vous recevoir de nouveau à Cagnes-sur-Mer.Sincèrement,

10/10 Excellent

Ali, College Station

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were very courteous and nice. They even helped me to load up my luggage in the car. AC cooling was great and the room was super clean. Buffet breakfast was amazing with plenty of choices and even having an omelette to your choice. I would definitely stay again and thank you to all the staff for making our stay comfortable and relaxing.
Stayed 2 nights in Jun 2023
Response from Gabriel Destin - Night Auditor on Jul 8, 2023
Dear Ali,Thank you for taking the time to leave us your feedback regarding your recent stay with us.We are delighted to read that your nights were comfortable and that you appreciated our teams and our services.We would be sincerely happy to welcome you again in Cagnes sur Mer.Warmly,

10/10 Excellent

Lydia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Chère Lydia, Un grand merci d'avoir pris le temps de nous attribuer cette note fantastique faisant suite à votre récent séjour parmi nous. Nous espérons vous recevoir de nouveau prochainement à Cagnes.Sincèrement,

10/10 Excellent

Roberta, sunny isles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice surprise , because have a great price and we are 15 to 20 min from nice places
Stayed 2 nights in Jun 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear Roberta,Thanks for your feedback !Indeed we are extremely well located: between Nice and Cannes. We're glad it was helpful to you.Take good care of yourself and see you soon.Very warmly,

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
The male front desk staff (Erwin) was poorly trained, aggressive and rude
Stayed 2 nights in Jun 2023
Response from Front Desk on Jul 18, 2023
Dear Steven,Hello, thank you for sharing your feedback. We apologize for any negative experience you had with our front desk staff. We take customer service very seriously, and we're sorry to hear that you found one of our staff members to be poorly trained, aggressive, and rude. We strive to provide a welcoming and helpful environment for all our guests. We will investigate this matter further and take appropriate action to ensure that our staff provides the highest level of professionalism and courtesy. We appreciate your feedback as it helps us improve our services. If there is anything else we can assist you with, please let us know.Kind regards,Front Desk Team

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful! Rooms are well kept, clean, comfortable beds & pillows, exceptional bathrooms, & very good breakfasts with great breakfast room! Charolette at front deals was very accommodating & made great dinner reservations for us! The balcony was a great extra touch. Loved the idea that the toilet is separated from the bath area
Stayed 3 nights in Jun 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear Roberta,Thank you for taking the time to let us know your feedback!We are truly delighted to read that you enjoyed our services.It would be a pleasure to welcome you again in the future.Take good care of yourself and see you soon.Very warmly,

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, property conditions & facilities
Had a awesome stay no issues. Would definitly stay again.
Stayed 3 nights in May 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear Sherron,Thanks for your feedback !Take good care of yourself and see you soon.Very warmly,

10/10 Excellent

DAVID, JACKSON HEIGHTS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean & nice . Staff was friendly
Stayed 2 nights in May 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear David,Thanks for your feedback !Take good care of yourself and see you soon.Very warmly,

10/10 Excellent

Alexandra Rose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area, recommend walking to the castle and eating at the restaurants there. Hotel was perfect, very clean & helpful staff.
Stayed 7 nights in May 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear Alexandra,The entire Hotel Indigo team thanks you for your return !We are delighted to read that you enjoyed our services and hope to have the pleasure of welcoming you in the future.Sincerely,

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location . Quality and price is great . Staff was very friendly at arrival.
Stayed 1 night in May 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear Christian,Many thanks for your feedback!It was a pleasure to welcome you and we hope to see you soon.Sincerely,

10/10 Excellent

Eyal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff is very nice and helpful
Stayed 4 nights in Apr 2023
Response from Gabriel Destin - Night Auditor on Jun 17, 2023
Dear Eyal,Thank you for taking the time to rate us and write us your feelings about your recent stay with us.We would be delighted to welcome you again soon.Sincerely,

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Beautiful hotel. Spotlessly clean. Huge room with nice balcony. Massive comfortable bed a huge shower. Dinner in restaurant was amazing. No faults to find anywhere.
Stayed 3 nights in Apr 2023
Response from Gabriel Destin - Night Auditor on Jun 15, 2023
Dear Katherine,The entire Hotel Indigo team would like to thank you for taking the time to review your stay with us.We are delighted to read that you enjoyed our services.Hoping to welcome you soon in Cagnes.Sincerely,

10/10 Excellent

Lee

Stayed 3 nights in Apr 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent, modern hotel with super helpful staff. The free lift to and from the airport was a real bonus. (Book 48 hours in advance.) Don’t expect great views-this is a city hotel. Very convenient for public transport which was also cheap, reliable and got you everywhere.
Stayed 4 nights in Feb 2023
Response from Anahit MNUCHARYAN on Mar 7, 2023
Dear Christine,It was a great pleasure for us to welcome you at the hotel Indigo in Cagnes-sur-Mer.Our team is thrilled to read a such amazing feedback! From the bottom of our hearts, thank you.We are looking forward to welcoming you again.Wishing you a lovely day.Kindest regards.

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness , modern too comfortable bed, nice staff
Stayed 4 nights in Aug 2022
Response from Gabriel DESTIN - Front Desk & Guest Relation on Sep 13, 2022
Dear Bianca,Thank you for this feedback! We were delighted to be at your service.We would be happy to welcome you again!Sincerely,

10/10 Excellent

Kent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilingual and welcoming reception staff.
We were travelling back from Italy to Spain and needed a hotel close to Nice to lay over after an eventful 7 hour drive. Hotel prices in Nice were peak summer so we found Hotel Indigo, which is just south of Nice, and close to both the motorway, the promenade and restaurants. A nice new Hotel, very reasonably priced, as we spent two nights here. The room was large enough for three and equipped with all the modern conveniences you would expect from a 4 star Hotel. Reception staff were both bilingual and welcoming and we were checked in quickly. The room was really nice with a view, of the mountains from the front of the hotel. A modern decour with nice tiling. Only three relatively minor issues, the mattress and pillows were overly soft for our taste, the sofa bed was a poor design, uncomfortable and overly hard with a recline down towards your head and a lack of a privacy screen for the shower / bath which was strange. However, overall we enjoyed our stay. Secure parking was below the hotel and cost €20 per night, which seemed slightly excessive, but there were plenty of carparks available and the parking bays widely spaced as we have a large car. There is a nice restaurant at the hotel and breakfast was available for €20 per adult, which was a little over the top, considering the centre of Cagnes Sur Mer was a 5 min walk from the hotel where we could have a light breakfast for 3 x people (with coffee, water and orange juice for the €26. However, it was a good experience.
Stayed 2 nights in Aug 2022
Response from Gabriel DESTIN (Front Desk - Guest Relation) on Sep 13, 2022
Dear Kent,It is with the greatest attention that we appreciate your detailed comment following your recent stay with us!We are delighted to read that our services have met your expectations. We have taken into account all your remarks concerning our bedding, we will take the corrective measures, all our apologies for the inconvenience.It would be a pleasure to welcome you again in Cagnes-sur-Mer.Sincerely,

6/10 Okay

Per

Stayed 4 nights in Aug 2022
Response from Gabriel DESTIN (Front Desk - Guest Relation) on Sep 13, 2022
Dear Per,Thank you for this note which follows your stay with us!We would like to know what went wrong, so we invite you to contact us in order to take the necessary corrective measures.We remain awaiting your return.Sincerely,

10/10 Excellent

Ned, Amman

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is one of my greatest experience in hotels ever its a great value.... illiana in receptionist was reslly friendly and very helpfulness room is great and clean modern too
Stayed 4 nights in Aug 2022
Response from Gabriel DESTIN (Front Desk - Guest Relation) on Sep 13, 2022
Dear Ned,Thank you for this fantastic feedback following your recent stay with us with Expedia.com!We are delighted to read that it was an unforgettable experience for you.We would be happy to welcome you again in Cagnes-sur-Mer!Sincerely,

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic rooms with lots of things to use. The best shower, and comfy bed. Very friendly and helpful staff and beautifully presented hotel. Only 15 mins walk to beach in a pretty town. I would definitely recommend it. The restaurant was also excellent 👍
Stayed 4 nights in Aug 2022
Response from Charlotte - Shift Leader on Sep 12, 2022
Dear Helen,Thank you for taking the time to write a beautiful review about your stay with us, and for sharing a great picture of the beach !The whole team is delighted to know that you have enjoyed your time in Cagnes sur Mer, and we hope to see you soon !Best wishes,Charlotte

10/10 Excellent

Robin

Stayed 1 night in Jul 2022
Response from Charlotte - Shift Leader on Sep 12, 2022
Dear Robin ,Thank you very much for choosing our hotel for your stay on the French Riviera, and for taking the time to leave an excellent review.I hope to have the pleasure of welcoming you again at hotel Indigo!Best wishes,Charlotte

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, brand new and friendly staff. Great breakfast too
Stayed 4 nights in Jun 2022
Response from The Indigo Hotel Team on Jul 17, 2022
Hello Pablo, Thank you for having chosen Hotel INDIGO for your stay on Côte d'Azur and for your kind message. Our whole team hopes to see you soon !

10/10 Excellent

Francine, SKIATOOK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so everything was pristine. Room was roomy, great bed and large bath with a terrace. Enjoyed the pool and patio for evening cocktails.
Stayed 1 night in Jun 2022

2/10 Terrible

Nadine

Stayed 1 night in Jun 2022
Response from Mirna CHONGAUD - Front Office Manager on Jun 27, 2022
Dear Mrs Pulver, Thank you for taking the time to provide this feedback. I regret that your recent stay with us did not meet your expectations. All guests reviews help us to continuously improve our quality service. In this sense, I would be happy to receive more details about your experience. You can contact me by phone +33 (0)4 22 53 17 01 or by mail direction-reception@incagnessurmer.com I hope we may have the pleasure of welcoming you back for a more enjoyable stay in the near future. Kind regards Mirna CHONGAUD - Front Office Manager

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from The Indigo Hotel Team on Jul 10, 2022
Dear Toni, Thank you for this rate ! Hoping to receive you again in Cagnes-sur-Mer ! Sincerely,

10/10 Excellent

Fabrizio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuovo, elegante, comodo, personale gentile e disponibile, colazione ottima
Stayed 3 nights in Apr 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre avec vu sur route avec pas mal de circulation le soir, étrangement bien dormi pas de bruit, vitrage parfait! Parking sous terrain, petit bémol pour rentrer et sortir passage étroit.
Stayed 1 night in Apr 2024