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Reviews of The Haven Newcastle

3 out of 5
The Haven Newcastle
123 Central Promenade, Newcastle, Northern Ireland

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 8 out of 49 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jim

Traveled with partner
Disliked: Amenities, property conditions & facilities
Old and dated window in bathroom didnt close ,when you used the toilet i thought the tide was coming in , handle fell of the shower, paint peeling of the walls and socket beside the bed was loose pillows where soft and flat and overall such a calamity it was funny and door handle fell off on entry 😄 but lucky only one nite
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Traveled with partner
For a one nights stay it was fine , house was beautiful
Stayed 1 night in Nov 2023

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damp
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Patrick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Poor ground floor room. Basic furniture dated. No personal contact. We had a view of bins in the back yard with waste cardboard. Noise from next door pub on Saturday night outdoor smoke area backed on to my room When we did get to sleep we were woken by severe domestic row above us on first floor Will Never stay in Or recommend Little Have.
Stayed 1 night in Sep 2023

6/10 Okay

Shane

Stayed 1 night in Sep 2023

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Colin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold dirty noisy unbelievably that hotels .com actually advertise and sell this hotel it is literally beside a bar and nightclub and unable to sleep with the noise late at night room was full of old damaged furniture and damp up the walls
Stayed 1 night in Aug 2023

8/10 Good

Gavin

Traveled with family
Liked: Amenities
Lovely stay, great location for climbing Slieve Donard. Bar next door was fantastic. Great atmosphere and food.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property fine. Just pity we got a very rude person next door. No fault of place.
Stayed 1 night in Aug 2023

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service
Large room, average condition but good location and view
Stayed 1 night in Aug 2023

8/10 Good

david

Liked: Cleanliness, property conditions & facilities
The overall experience was good Checkin not clear Beds a bit soft
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2023

8/10 Good

eileen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the property, I would stay again but I booked and paid for this two night stay four weeks in advance, when I went to collect the keys from the pub next door the barman said I owed another £70.He showed me no printout or proof that I owed this. I refused to pay. He asked me how much I paid and then just handed me the keys. I found this a very embarrassing conversation in a public bar. If I do return I will print out my email proving I paid..
Stayed 2 nights in Jul 2023

2/10 Terrible

Jyothi

Stayed 1 night in Jul 2023

4/10 Poor

Conor

Stayed 1 night in Jul 2023

8/10 Good

Roisin

Stayed 1 night in Jul 2023

10/10 Excellent

Francita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Highly recommend atmosphere and area walkable on promo. Beautiful bar with live music fab outside seating. Room was amazing ground floor room 4 beautiful views of slieve Donard rain fall shower and a king size bed couch and vanity area was a plus. Will definitely be back.
Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and friendly
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean but very basic for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Donal

Great location, great for short stay, friendly staff
Stayed 1 night in May 2023

2/10 Terrible

Kenneth

Disliked: Cleanliness, room comfort
Not as great as the add for it says!
The room was damp. Plaster falling off wall behind paper, no hot water in sink or shower, tepid just about,windows very drafty, I thought the window was opened but it wasn’t,very big space under the door into the room,paint looked terrible on all woodwork, this place needs a good overhaul! Also I thought B&b meant bed and breakfast, not so here, no breakfast, and keys had to be collected in pub next door, but no notice up anywhere to tell you this, first and LAST stay in this place!
Space under the door that leads out to hallway
Stayed 1 night in Apr 2023

8/10 Good

Leona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for us; close to the Granite Trail, breakfast in a restaurant two doors away was excellent, restaurant for evening meal within a block was delicious and both meals were reasonably priced. The beds were too soft but otherwise the room was very comfortable. The bathroom is nicely renovated.
Stayed 1 night in Apr 2023

8/10 Good

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Good room clean and comfortable
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not worth the money.
Guesthouse was in great loaction of town and walk up donard. Nice view. However the right side of the bed half way down had a dip. So made the sleep very uncomfortable for my partner. The room wasn't soundproofed, walls were very thin could hear people outside and from the other rooms. TV was good. You get tea coffee suger milk and towels. Wasn't worth £120.
Stayed 1 night in Apr 2023

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location friendly staff... heating wasnt on 1st.night and windows dont fully close very cold heating on 2nd night but heaters bearly heated
Stayed 1 night in Mar 2023

2/10 Terrible

Paul

Stayed 2 nights in Jan 2023

8/10 Good

STEVEN

Liked: Cleanliness
Great location, free parking. Room was clean but quite dated, tv remote didn’t work, when I told bartender next door who seems to be in charge of hotel, he pretended to change batteries but didn’t actually.

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family break
It was a good experience. Any problems that we encountered was solved quickly. The staff and owners were very friendly and accommodating. The wifi was a problem, it wasn't the best.
Stayed 2 nights in Mar 2022

10/10 Excellent

Alan

Liked: Staff & service, amenities, property conditions & facilities
It was unique with a great location. Loved staying in a 200 year old Georgian house.would definitely stay there again. Staff were very friendly.
Stayed 3 nights in Sep 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excllent rooms & very clean
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very central,unfortunately the tv remote was missing,brought me a replacement but it didnt work
Stayed 1 night in Aug 2021

8/10 Good

DESMOND

Stayed 1 night in Aug 2021

8/10 Good

Moyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but nice and clean
Basic clean accommodation well positioned in the town easy walking distance to various bars etc
Stayed 1 night in Jul 2021

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elocated from The Haven to “The Views” apartment.
When we arrived at The Haven there was a slight problem due to our room being overbooked. An exceptionally nice man,named Niall,relocated us to “The Views”apartment on the main promenade. Niall was so helpful & apologetic for the confusion caused,offering us free breakfast or lunch etc. “The Views”apartment(10 bed one) was just awesome,with fabulous views of the beach & Slieve Donard.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely (warm & comfortable), central and very handy as we had the seaweed baths booked on the Saturday and it was only a couple of minutes walk away. The staff in McHugh's, were you pick up the keys, were helpful, friendly and very welcoming, particularly a young man called Matthew. The whole experience was lovely & we had a great weekend. I would highly recommend this establishment.
Stayed 1 night in Jan 2020

2/10 Terrible

Luis

Stayed 1 night in May 2022