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Jen, thank you for sharing your positive experience at Hyatt Place Flushing/Laguardia Airport. It's wonderful to hear that you enjoyed the rooftop bar and appreciated our team members. We hope to welcome you back soon!
I loved the rooftop restaurant/lounge upstairs it enhanced our experience by a lot! Super convenient and delicious!
Jandeija
Stayed 1 night in May 2024
Response from Customer Service on May 27, 2024
Jandeija, thank you for sharing your experience at Hyatt Place Flushing/Laguardia Airport. The team is delighted that you enjoyed the rooftop restaurant and lounge. We're looking forward to welcoming you back!
Janet, thank you for your wonderful feedback! The team at Hyatt Place Flushing/Laguardia Airport is thrilled to hear you enjoyed your stay and the rooftop bar. We're looking forward to welcoming you back soon!
10/10 Excellent
Tammy, Madison
May 24, 2024
Liked: Cleanliness
Tammy
Stayed 3 nights in May 2024
Response from Customer Service on May 26, 2024
Tammy, thank you for your perfect rating of Hyatt Place Flushing/Laguardia Airport! Our team members are delighted to hear you enjoyed your stay. We're looking forward to welcoming you back soon!
Yen, thank you for sharing your experience at Hyatt Place Flushing/Laguardia Airport. We're elated to hear you had a wonderful time with us and we hope to have the privilege of welcoming you back in the future.
It is NOW my favorite hotel to stay all the time!!
William
Stayed 1 night in May 2024
Response from Customer Service on May 8, 2024
William, we're thrilled to hear that Hyatt Place Flushing/Laguardia Airport has become your go-to place to stay! We appreciate your lovely feedback and can't wait to welcome you back soon. Your satisfaction is our highest priority.
Elaine, thank you for choosing Hyatt Place Flushing/Laguardia Airport and sharing your rating. We're delighted to see you had an excellent stay and look forward to welcoming you back in the future. Safe travels!
Giao, it's wonderful to hear you had a splendid experience at Hyatt Place Flushing/Laguardia Airport. We appreciate your perfect rating and hope to have the pleasure of serving you again in the future.
6/10 Okay
DAVID
Apr 30, 2024
DAVID
Stayed 2 nights in Apr 2024
Response from Customer Service on May 1, 2024
David, we noticed that your recent experience at our property was not up to standard evidently by the rating provided. We highly value your feedback and would appreciate any additional comments or specifics you have regarding your stay. This will assist us in making necessary improvements to serve you better next time. Thank you.
Donal, we're thrilled to learn you had an exceptional experience at Hyatt Place Flushing/Laguardia Airport. Your satisfaction is our top priority and we are pleased to have hit the mark during your stay. We sincerely hope to have the pleasure of welcoming you back in the future.
6/10 Okay
vivian
Traveled with group, Business traveler
Apr 28, 2024
Liked: Staff & service
hotel is in the new Chinatown in New York, flushing, the location is very convenient to everywhere, such as various restaurants, shopping malls, and nightclubs.
vivian
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Vivian, your feedback about the convenient location with easy access to multiple amenities in the bustling vicinity is much appreciated. We trust the Hyatt Place Flushing/Laguardia Airport serves as a prime spot for travellers looking for the perfect mix of city living and relaxation. Hoping to welcome you back in the future.
Large room, love the many nearby food options, and helpful staff
Heather
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
Heather, thank you for the wonderful feedback. At Hyatt Place Flushing/Laguardia Airport, we're delighted to know you appreciated the spaciousness of your room and the variety of local cuisine options. It's always encouraging to hear our team members were valuable to your experience. We look forward to your next visit.
Baofeng, we're thrilled to hear you enjoyed the cleanliness and pleasant environment at Hyatt Place Flushing/Laguardia Airport. We hope to welcome you back for another exceptional stay soon.
10/10 Excellent
Jose P
Traveled with family
Apr 19, 2024
Is a quite and beautiful place to stay
Jose P
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 19, 2024
Jose, thank you for your five-star evaluation. We're thrilled to hear that you enjoyed the tranquility and aesthetic charm of Hyatt Place Flushing/Laguardia Airport. It's fantastic to know that your stay was pleasant. We eagerly anticipate your return in the near future.
10/10 Excellent
Shu
Apr 18, 2024
Shu
Stayed 1 night in Apr 2024
Response from Customer Service on May 9, 2024
Shu, it's great to see your perfect rating for Hyatt Place Flushing/Laguardia Airport! We are thrilled to know we met your expectations during your stay. We hope to have the pleasure to welcome you back in the future.
Nga Sze, it's wonderful to know your stay at Hyatt Place Flushing/Laguardia Airport was worthy of a top-notch rating. It's our pleasure to serve and we truly appreciate your positive feedback. Our team is looking forward to your next visit. Safe travels!
Teresa, it's delightful to hear that you found the Hyatt Place Flushing/Laguardia Airport to be a perfect spot for attending a Mets game! We appreciate your compliments and your choice to stay with us. We hope to see you again soon, perhaps for another game!
Super friendly staff, stayed for an early morning flight and used Uber in place of shuttle as it was full. Uber was there within 5 minutes and only took 15 minutes to the airport at 5am.
Kenneth
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 14, 2024
Kenneth, it's wonderful to hear that you had a great experience at Hyatt Place Flushing/Laguardia Airport. We're glad that our team members impressed you with their friendliness. We are pleased that your Uber service was prompt and efficient, making your early morning journey to the airport smooth and fast. We look forward to welcoming you back for your future stays.
10/10 Excellent
Rishikumar Bipinbhai
Apr 12, 2024
Rishikumar Bipinbhai
Stayed 1 night in Apr 2024
Response from Customer Service on May 3, 2024
Rishikumar, it's great to know your stay at Hyatt Place Flushing/Laguardia Airport met your expectations. We hope your travels bring you back soon!
Marvin, it's wonderful to hear that you enjoyed your stay at the Hyatt Place Flushing/Laguardia Airport. Quiet and tidy environments contribute greatly to a pleasant stay. We appreciate your kind review and hope to see you again soon for an equally enjoyable visit.
Anne, thank you so much for your wonderful feedback about Hyatt Place Flushing/Laguardia Airport. We're thrilled to hear that our prime location worked well for you. We appreciate your endorsement and hope to welcome you back in the near future!
This hotel was perfect for our visit. Its close to the subway and so many different restaurants. The staff were so nice and very helpful. I would highly recommend this hotel.
thierry
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
Thierry, thank you for sharing your satisfaction with your stay at Hyatt Place Flushing/Laguardia Airport. We're thrilled that you found the location convenient for subway access and dining choices, and appreciated the helpfulness of our team members. Your high recommendation is greatly appreciated. We're looking forward to welcoming you back on your next visit.
Hotel was very clean and comfortable. The rooms were very quiet even though the area outside is hustling and bustling. Easy walk to the MTA. Staff is also super friendly and professional. My only complaint is when I confirmed an early check-in on the phone before arrival there was no room available. I am a Hyatt member.
Laura
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Laura, it's delightful to hear that you found the Hyatt Place Flushing/Laguardia Airport to be clean, comfortable, and quiet amidst the vibrant neighborhood. We are always thrilled when our valued members appreciate the ease of access to transportation and the professionalism of our team members. We understand there was some confusion regarding early check-in, and we appreciate your patience while we worked to get your room ready. We look forward to your next stay with us, ensuring your experience is flawless right from arrival.
Middle of China Town . Very clean and friendly staffs. Housekeeping is doing good job.
Danny
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 15, 2024
Danny, it's terrific to hear that you found Hyatt Place Flushing/Laguardia Airport exceedingly clean and that you appreciated the friendliness of our team members. Knowing as well that our housekeeping department left a positive impression on you truly delights us. Can't wait to welcome you back on your next visit. Safe travels until then.
10/10 Excellent
Howard
Mar 15, 2024
Howard
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 4, 2024
Howard, thank you for rating your stay at Hyatt Place Flushing/Laguardia Airport so highly! We're thrilled to see that you enjoyed your time with us. We hope we can welcome you back soon for another exceptional experience.
Clean, walkable to China Town so there a lot asian restaurants nearby. Shuttle service every hour from and to the airport and breakfast included.
Danny
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Danny, thank you for sharing your positive experience at Hyatt Place Flushing/Laguardia Airport. We're delighted that you appreciated our cleanliness, the convenience of our location, the available airport shuttle service and the inclusive breakfast. We hope to welcome you back soon.
Thank you for the fantastic rating, Bradley!It's outstanding you had such a wonderful experience at Hyatt Place Flushing/Laguardia Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!
Yanhe, it's great to see that you have had a positive experience at Hyatt Place Flushing/Laguardia Airport. Your rating carries great value to us, and we are pleased you've chosen our hotel for your stay. Your feedback helps us improve and continue to deliver an exceptional experience. We are eager to host you once more whenever you are in New York.
Chee, we're delighted to hear you found the check-in process at Hyatt Place Flushing/Laguardia Airport to be top-notch. We truly appreciate your compliments for our colleagues and we're grateful for your feedback. We hope to have the pleasure of welcoming you back in the future.
Xuezhang, thank you for your positive feedback towards Hyatt Place Flushing/Laguardia Airport. It brings us joy to know you had a satisfactory experience. Looking forward to welcoming you back in the future.
6/10 Okay
Fenfang
Traveled with family
Feb 20, 2024
Disliked: Staff & service
I think the front desk is a little discriminatory.
Fenfang
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Fenfang, thank you for sharing your experience. We uphold the highest principles of hospitality, fairness, and respect at our hotel, which includes welcoming all guests with courtesy and open-mindedness. It's disheartening to hear you felt this was not your experience. Your views have been noted for introspection, as we continuously strive for improvement. We hope you will reconsider and give us another chance to serve you better in the future.
The hotel itself is great - great shuttle service from the airport, professional/friendly checkin, beautiful room. Have not slept overnight or had breakfast yet! Restaurant on 9th floor was great. I feel comfortable and safe in the hotel - the area around the hotel is teeming with crowds and traffic - but I'm staying for the convenience of being near the airport with bad weather predicted! I'm happy relaxing in my room.
kathleen
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 13, 2024
Kathleen, it pleases us to read your positive review on the Hyatt Place Flushing/Laguardia Airport! We're thrilled to hear that our airport shuttle service, professional check-in process, and inviting rooms added to your comfort. Delighted as well that our rooftop restaurant met your expectations and offered a perfect spot for relaxation. We truly appreciate you choosing to stay with us for convenience, and we're glad you're experiencing peace and tranquility in our hotel. Enjoy the rest of your stay and breakfast tomorrow morning!
Hongwei, thank you for the 5-star rating! It's great to hear that your experience at Hyatt Place Flushing/Laguardia Airport met your expectations. We look forward to welcoming you back soon for another wonderful stay.
Cyn, thank you! It heartens us to see your positive review. At Hyatt Place Flushing/Laguardia Airport, we strive to create a delightful experience for all our esteemed guests. We look forward to your return in the near future.
The hotel is located in the middle of Chinatown, surrounded by all the restaurants and an easy walk from the main street. Also, the hotel offers free continental breakfast daily and the room is neat and clean.
But I just can't sleep at night. I stayed in a 3XX king guest room and could hear karaoke singing on both night I was staying. The singing lasted at least to 3AM in the morning.
I will have to choose another hotel next time.
Kevin
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 2, 2024
Kevin, it's great to hear that you appreciated our convenient location and cleanliness during your stay. However, it's regrettable that you encountered noise disturbances during your nights. This is not the standard experience our guests should expect. We will actively address this with hopes to provide a quieter environment in our establishment. Your feedback is greatly appreciated and will serve to improve future stays. We hope to have an opportunity to give you a more enjoyable experience in the future.
We regret to hear about your experience. It distresses us that cleanliness was not up to the mark and you found our transportation service less than satisfactory. We take your feedback seriously and will strive for improvement. Your satisfaction is of utmost importance to us.
10/10 Excellent
Hui
Jan 31, 2024
Hui
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 1, 2024
Hui, it's wonderful to know you had a full-star experience at Hyatt Place Flushing/Laguardia Airport. We sincerely appreciate your rating and are thrilled that your visit was a memorable one. We hope to have the pleasure of welcoming you back in the near future. Safe travels.
4/10 Poor
Endian
Business traveler
Jan 28, 2024
Disliked: Staff & service
Charging for bottle water
Endian
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 29, 2024
Endian, we are sorry to note your concern regarding the charge for bottled water. While it is standard practice to offer some amenities with a fee, we appreciate your feedback as it assists us in re-evaluating our approach. Please consider staying with us again and we promise an experience that better suits your expectations.
Very friendly and a super fun location. Visited the rooftop bar for appetizers before heading out to explore tons of options for dinner.
Tara
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 25, 2024
Tara, it's delightful to read about your positive experience at Hyatt Place Flushing/Laguardia Airport. We're glad you appreciated the friendliness of our team members and the vibrant location, too. It seems our rooftop bar made a good impression on you prior to you venturing out to discover nearby dining choices. We hope to have the opportunity to serve you again. Safe travels!
Front desk employees had bad attitude. The sofa inside room is disgusting.
TERRENCE
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 24, 2024
Terrence, it is disappointing to hear about your recent experience. Please accept our sincerest apologies for the perceived unprofessional attitude of our team members and the state of your room furnishings. We certainly strive for a high level of care and cleanliness and it seems we've missed the mark this time. Rest assured, we take all feedback seriously and will use your comments as an opportunity for improvement. Thank you for taking the time to bring this to our attention.
Mian, thank you for your outstanding review. We're pleased to hear you enjoyed your stay at Hyatt Place Flushing/Laguardia Airport. Our team members work diligently to ensure our guests have a memorable experience and your comments are a testament to this. We eagerly anticipate your next visit.
8/10 Good
Endian
Business traveler
Jan 19, 2024
Liked: Cleanliness, room comfort
Charging water 3 dollar per bottle
Endian
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 19, 2024
Endian, thank you for sharing your feedback after your recent stay. It's noted that you had concerns on the pricing of our bottled water. Please be assured that our team offers rates reflective of the value and quality they bring. We hope for another chance to serve you better in the future.
10/10 Excellent
Nathan
Traveled with partner
Jan 19, 2024
Nathan
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 19, 2024
Nathan, we're thrilled to hear you had an excellent stay with us at Hyatt Place Flushing/Laguardia Airport. We thank you for your top-rate review and promise to continue offering the superb service that guests like you appreciate. We look forward to welcoming you back on your next visit to the area. Safe travels!
Alan, thank you for sharing your positive rating of your stay at Hyatt Place Flushing/Laguardia Airport. It appears you had an excellent stay, and we're thrilled to know that. Our team looks forward to the opportunity to serve you again in the future.
We appreciate the solid rating. At Hyatt Place Flushing/Laguardia Airport, we continuously strive to provide an excellent stay for all our guests. We're glad to know you had a positive experience and hope to have the opportunity to serve you again in the future.
Nana, it's wonderful to see your high rating! The Hyatt Place Flushing/Laguardia Airport is thrilled you had a fantastic experience. We're looking forward to your next visit.
Janelle, it's wonderful to hear that your stay at Hyatt Place Flushing/Laguardia Airport was such a success. We're grateful for your positive rating and look forward to welcoming you back on your next visit!
Kevin, it's great to hear that despite your reservations about the city, you chose to stay with us at Hyatt Place Flushing/Laguardia Airport and left a high rating. We hope our accommodations and service were a bright spot in your NYC visit, and we'd be delighted to welcome you back should your travels ever bring you to the city again.
was a very nice place, and rooftop bar staff is awesome! Will be back
Nicolas
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 21, 2023
Nicolas, it's wonderful to hear that you had an enjoyable stay at Hyatt Place Flushing/Laguardia Airport. We're thrilled our rooftop bar and the dedicated team members there made your experience even better. We eagerly await your return visit.
Thank you for the wonderful rating, Rachel!It's excellent you enjoyed your time at Hyatt Place Flushing/Laguardia Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.