Exterior

Reviews of Fairfield Inn New York Manhattan/Financial District

3 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1007 reviews" "
Rating 8 - Good. 317 out of 1007 reviews" "
Rating 6 - Okay. 142 out of 1007 reviews" "
Rating 4 - Poor. 58 out of 1007 reviews" "
Rating 2 - Terrible. 69 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable bedrooms. Super shower. Nice staff. Good quality breakfast, and lots of it, but dining room somewhat chaotic
Stayed 3 nights in Apr 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good breakfast.
Stayed 7 nights in Apr 2024

8/10 Good

Mary

Traveled with family
Liked: Staff & service
location
Stayed 4 nights in Apr 2024

10/10 Excellent

MANJIRI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay… breakfast option was good and they provided water bottles as needed… Amazing service and friendly staff … Happy Customer 😊
Stayed 3 nights in Apr 2024

10/10 Excellent

Harshil

Liked: Property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

Menzy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and in a convenient location.
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location especially in the seaport area .
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024

8/10 Good

Angela, Staten Island

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice property but for the price it’s not worth it. Also, the rooms are way too cluttered.
Stayed 1 night in Apr 2024

10/10 Excellent

Josephine Kit Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast option was good. Front desk was really helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience!
Stayed 1 night in Mar 2024

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every interaction with staff was excellent. It was clean and safe and included a hot breakfast at a reasonable price. Very pleased
Stayed 3 nights in Mar 2024

8/10 Good

Paula

Stayed 3 nights in Mar 2024

8/10 Good

Pei-Yu

Traveled with family and small children
Liked: Staff & service
The room is quite small but location is perfect.
Stayed 4 nights in Mar 2024

6/10 Okay

Carla

Traveled with family
Liked: Staff & service, amenities
If not for the location and complimentary breakfast, I'd rate this hotel less than 3 stars. The people that work in the dining area are great, and that's another reason I won't rate it lower. The pictures on the site are deceiving, the hotel rooms are very small and cramped as is the breakfast area. This hotel definitely is due for a remodel.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, I would definitely recommend to friends & family.
Stayed 1 night in Mar 2024

2/10 Terrible

Tamilla, Mukilteo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, but rooms are in dire need to sprucing up and redesign. Everything in my room was falling apart - the desk, the nightstands, all the light fixtures have an annoying flicker. Lights in the bathroom half dead. Shower is chipped and floor is super slippery without any traction - almost felt every time I got in or out. Dingy hotel with messy breakfast option - the toasters never work, lady that comes to fix it - was shaking it close to her head and that was gross. It is self serve so people act like pigs and it is kind of disturbing experience.
Stayed 5 nights in Mar 2024

10/10 Excellent

Dionne

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and helpful
Stayed 3 nights in Mar 2024

8/10 Good

Ricardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Eleazar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, buen desayuno, se puede acceder al metro caminando unos minutos, ideal para viajar en familia. Muy limpio con solo un detalle que no hubo limpieza de la habitación en uno de los días de mi estadía y en cuanto a las camas deben hacer renovación de los colchones y almohadas al menos en la habitación donde me hospede
Stayed 5 nights in Mar 2024

8/10 Good

Erin

Stayed 4 nights in Feb 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel. Clean. Cleaned the room every day. Friendly staff. Very tasty breakfasts. Excellent location of the hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Daniil

Traveled with family and small children, Business traveler
Liked: Staff & service, property conditions & facilities
The pictures on the website have not been updated and are very misleading. There is a new very tall building between the hotel and the glass building you can see in the photos. That’s why instead of the advertised view most rooms face a plain grey wall.
Stayed 1 night in Mar 2024

8/10 Good

Vivek

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, amazing location but some facilities were lacking. No hand soap? That was weird?!
Stayed 4 nights in Feb 2024

6/10 Okay

Amirtham

Traveled with family
Liked: Cleanliness, property conditions & facilities
It's proximity to the Statue of Liberty and Wall Street is good. The breakfast was great. The staff can be more friendly. The staff who helped with our check-in was not polite.
Stayed 1 night in Feb 2024

2/10 Terrible

Hannah

Disliked: Cleanliness
I found hairs on my bedsheets when I arrived and the furniture looked heavily used. I could also hear everything happening on my floor like it was a dorm room. I would never stay here again
Stayed 3 nights in Feb 2024

10/10 Excellent

Albert

Stayed 4 nights in Feb 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 5 nights in Feb 2024

8/10 Good

Hashan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Glenn

Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Gentian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Feb 2024

10/10 Excellent

Deja I

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Marteaco

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel no problems during my stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

6/10 Okay

Howard

Traveled with partner
Liked: Staff & service
Rooms are really small construction in the area parking is really expensive
Stayed 3 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location, clean, attentive staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Burton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! They were always friendly when we returned from a day out. They were so helpful with giving us travel directions and dining suggestions. I woukd absolutely recommend this hotel to anyone traveling to NYC.
Stayed 3 nights in Jan 2024

10/10 Excellent

Katherine Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 4 nights in Jan 2024

10/10 Excellent

Ginne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was quiet and the staff were polite.
Stayed 3 nights in Jan 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stay. I highly recommend it.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and located to many food options.
Our stay was fantastic. The service was amazing and staff were delightful. We had a fantastic time and were located at the edge of the Financial District. Lots of food and shopping options nearby. I would recommend staying here. I know I will.
Stayed 3 nights in Jan 2024

6/10 Okay

Lilian Arinoviche, Santiago

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is very good. We chose this hotel for that, for 5 days. The room is tiny but nice. Downside: our room wasn't made 2 days on a row. First time, we called the front desk and they sent us clean and dry towels. The second time we went to the front desk to ask for help. I was feeling sick and needed to get in bed. But we had no help at all from Amanda. We where waiting for her to call and send housekeeping to our room (6:30pm) but we finally gave up after 45mins. Very frustrating!! She didn't care a bit. Other thing is breakfast, it is included but there are few tables to sit, in a super small space. Complicated to say the least.
Stayed 5 nights in Jan 2024

2/10 Terrible

Yi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024