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Reviews of The Quisby - Hostel

2 out of 5
The Quisby - Hostel
1225 St. Charles Avenue, New Orleans, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 354 out of 535 reviews" "
Rating 8 - Good. 123 out of 535 reviews" "
Rating 6 - Okay. 28 out of 535 reviews" "
Rating 4 - Poor. 8 out of 535 reviews" "
Rating 2 - Terrible. 22 out of 535 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice and helpful staff, definitely worth the money. There are plenty of homeless people nearby tho, and remember to bring your own shampoo cause they don’t provide.
Stayed 1 night in May 2024

10/10 Excellent

Zixin

Stayed 1 night in May 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off when I usually come visit New Orleans I always stay here. The staff is absolutely fantastic and the housekeepers so such an amazing job everyday. Thank y'all so much for a great stay as usual.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yifan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hostel with kind staff and nice amenities. It’s in a great location with easy access to public transport, and most importantly it’s affordable. My partner and I stayed in a queen room with bathroom—basically exactly the same as a hotel room—for half the cost of any other hotels in NOLA. It’s a hostel, so it’s of course not luxury (ie. no toiletries, no tvs in room, bedding is pretty basic), but you get the bonus of access to the little kitchen/living room/bar. One thing to note is the walls are thin and you can hear your neighbors at times, but I easily solved that by sleeping with my sound-canceling headphones. They also sell ear plugs.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nolie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was actually extremely surprised by how nice this hostel is. Super clean, bathroom and shower are in the room, they have washers/dryers you can use, the staff was super chill, they play great music and have a 24/7 bar. If I ever come back im staying here again. 10/10.
Stayed 4 nights in Apr 2024

8/10 Good

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Modest, basic but perfectly appropriate for my needs, short walk to a bus stop to catch a frequent $1.50 rta bus to airport
Stayed 1 night in Apr 2024

10/10 Excellent

lawrence

Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay for the price The rooms were quite small
Stayed 1 night in Mar 2024
Response from Quisby Management Team on Apr 6, 2024
Thank you for taking the time to give us a 5-Star review! We look forward to having you stay with us again.

10/10 Excellent

EHSANUR, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Quisby Management Team on Apr 6, 2024
Thank you for taking the time to give us a 5-Star review! We look forward to having you stay with us again.

6/10 Okay

Patrizia

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Eduardo

Stayed 1 night in Mar 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The organization.
Stayed 3 nights in Feb 2024
Response from Quisby Management Team on Apr 6, 2024
Thank you for taking the time to give us a 5-Star review! We look forward to having you stay with us again.

8/10 Good

MOHAMMAD

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Property is not specious.
Stayed 1 night in Feb 2024
Response from Quisby Management Team on Apr 6, 2024
Thank you for taking the time to give us a review! We look forward to having you stay with us again.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! I would definitely stay again
Stayed 2 nights in Feb 2024
Response from Quisby Management Team on Apr 6, 2024
Thank you for taking the time to give us a 5-Star review! We look forward to having you stay with us again.

2/10 Terrible

Avdhut

Disliked: Staff & service, amenities, property conditions & facilities
It’s very noisy and one of the roommate was bringing extra guests on nights and no one was there to monitor any activity. I will never ever come and recommend this hostel to anyone.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

PAMELA, NEW LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! What a find! I was hoping to find something affordable and close the National WWII Museum. The Quisby did both. Clean, safe, welcoming and close to museum. A great find.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, chic, and worth it.
My friend and I were passing through New Orleans, and decided to stay here. We loved it. The employees we encountered were all very kind and helpful. The overall ambiance and style is nice. The lobby is clean, and breakfast served each day had good options. Once the day picks up, the lobby has some good tunes on. The rooms themselves were also nice, and well kept. I would say the only thing to keep in mind when in your room is you can hear a lot, but there are complimentary earplugs at the front desk. I would recommend for solo, couple, and friends traveling.
Stayed 1 night in Jan 2024

2/10 Terrible

trk

Disliked: Staff & service
I was wrongly put in a girls room on new years eve. I was told it wasnt their fault and they were booked and good luck to me. I really dont care whose fault it was, it sure wasnt mine because i was told it wasnt and was given a full refund. This was around 2.00am so i had to go check my suitcase in a casino and had to look for a place for hours to end up in days inn close to the airport. So yes between expedia and this hostel, they both suck. If i was to reserve again there i would call and make sure they have their reservation right so you dont end up on the street.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jiawei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quisby is a really great place and provides a family vibe in welcoming visitors.
Stayed 3 nights in Jan 2024

10/10 Excellent

Israel

Stayed 1 night in Dec 2023

8/10 Good

Michael, el paso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

David

Stayed 1 night in Dec 2023

8/10 Good

Maureen

Liked: convenience to public transportation and walkability Dislikes: poor room service, doors not closing all the way, subpar breakfast that consisted of only donuts and other unhealthy foods without any fruits.
Stayed 4 nights in Nov 2023

10/10 Excellent

CARLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by the streetcar ! Clean building and wonderful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Oct 2023

10/10 Excellent

Birgitte

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely to be recommended!! Great location for various neighborhoods also public transport. Parked around the corner for free. AnnMarie (and her colleagues) at the front desk were marvellous, she fixed booking issues (expedia not the Quisbys mess) with a laugh and a smile. Affordable inhouse bar and lounge area. Clean and nice rooms. Would gladly go there again:)
Stayed 2 nights in Oct 2023

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and convenience
I enjoyed my stay at The Quisby. This was my first time staying in a hostel so I didn’t know what to expect. The people at the front desk were nice. There was a bar and a free drink was available upon arrival. There is a community refrigerator available for use. Coffee was available in the morning as well as some breakfast items. Several restaurants were within walking distance as well as two convenience stores. I was in the 4 bed female room. It had its own bathroom. The lockers were bigger than I expected- probably big enough to fit a large suitcase standing up. I brought my own lock. It was a great value and I was within walking distance or a trolley ride of everywhere I wanted to go. I parked near the WWII museum since they do not have parking. It did get a little noisy at night, but nothing too bad. My towel disappeared and they were out of towels. My suggestion would be to bring a towel in case. Overall, I think it was a good choice and I would stay there again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jimmie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival with my 10yr old son I was refused a room because I am a local.they told me they don’t accept locals which to me is discrimination
Stayed 1 night in Aug 2023
Response from AGM on Sep 7, 2023
We apologize for this inconvenience. We are normally known for our exceptional attention to detail, and our goal is to provide the services you need to make your experience worry-free. We're reviewing your comments with our team so we can prevent issues like this moving forward. But we are a travelers only hostel

10/10 Excellent

Nathalia

Liked: Staff & service, amenities, property conditions & facilities
I stayed for 3 days and was very happy with the hostel. The front desk staff was friendly, the housekeeper changed the towels everyday, and the room was clean. Additionally, the bed was comfortable and the room setup was comfortable. Only problem I had was that there’s a lot of weirdos in New Orleans. So there’s a lot of people that are high as a kite sleeping in front of the building or walking around just being crazy. However, I didn’t feel in danger either all as a sole female traveler. My roommates were quite dirty, but I’m in a hostel, so I can’t expect everyone to clean after themselves. No noise around. Plus, breakfast was included.
Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for sharing your feedback with us regarding our amenities and services. We strive to deliver a pleasant and comfortable experience for our guests. We appreciate your positive comments.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó!!!!
Stayed 3 nights in Aug 2023
Response from AGM on Sep 7, 2023
We want to Thank you for your perfect rating and kind words keep us going strong. We're thrilled to hear you enjoyed our friendly staff and all the comfort we offer our valued guests. Thank you for sharing your positive experience, and please return soon for another memorable visit.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for sharing your feedback with us regarding our amenities and services. We strive to deliver a pleasant and comfortable experience for our guests. We appreciate your positive comments.

2/10 Terrible

Anthony, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff helped themselves to the things in my luggage! They allow you to check your bag at checking in and out. I left to get coffee, only to find several items missing. The other travelers are easier to leave with you luggage. I recommend getting a lock for staff members.
Stayed 1 night in Aug 2023
Response from Shyyy C on Aug 26, 2023
We apologize for the inconveniences you experienced during your stay at our The Quisby. We understand your concerns regarding your bag being tampered with, but i want to assure you that we looked at the cameras in our storage room and it shows no one going through bags . we also have a system that requires our front desk agents to verify ticket numbers before any bag is taken out the storage room.

2/10 Terrible

Anthony, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff helped themselves to the things in my luggage! They allow you to check your bag at checking in and out. I left to get coffee, only to find several items missing. The other travelers are easier to leave with you luggage. I recommend getting a lock for staff members.
Stayed 1 night in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for letting us know about your recent visit, and we regret that our service didn't meet your expectations. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate members of our team

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit wild at times, but I had a great time at Quisby, nice people in expensive beer. Good coffee and yummy biscuits in the morning. Would have liked some fruit too. Loveded the open mic. Nice and close to the Garden district and Magazine steet. Was a great place to stay.
Stayed 7 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you so much for highlighting our excellent value, comfortable accommodations, and fabulous location. Our team is committed to providing high-quality guest service, and we’re happy to hear that we made a good impression on you. Take care, and know we are delighted to welcome you back anytime your plans bring you this way.

8/10 Good

Dario, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quisby is a quirky, no-frills hotel with perks for budget travelers that I greatly appreciate (a free drink, free breakfast, a good atmosphere). The AC worked like a charm despite the extremely hot weather, and the rooms were much quieter than I expected. The staff was friendly for the most part. The main issue was the area. Even though well connected to the streetcar and close to museums, the highway underpass that connects with Downtown feels unsafe, especially for solo travelers.
Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for choosing to stay with us at The Quisby. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to New Orleans.

6/10 Okay

Ernesto

Business traveler
Disliked: Staff & service, amenities
the staff not to friendly. i notice their a busy but no excuses. doesn't anything to acknowledge a guess and say goodmorning.
Stayed 4 nights in Aug 2023
Response from AGM on Sep 7, 2023
hank you for sharing your feedback with us. We apologize for the multiple issues you encountered during your stay. We understand how frustrating it must have been to experience rude behavior from our front desk attendants. We hope to have the opportunity to welcome you back for a much-improved experience.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 4 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for letting us know about your recent visit. We’re glad to hear your positive feedback about our location, amenities and staff.

6/10 Okay

Stephen

Some improvements needed.
The room seemed poorly cleaned, the towel for the floor was stained, it was in a rundown neighborhood.
Stayed 1 night in Jul 2023
Response from AGM on Sep 7, 2023
Thank you for letting us know about your recent visit, and we regret that our service didn't meet your expectations. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate members of our team.

10/10 Excellent

Kimberly, liberty center

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first experience with a hostel was here. I loved my experience here. The staff was friendly and kind and extremely helpful. To be honest I was a little nervous, but I was eased after the staff educated me on what a hostel is and what to expect. I will come back to the Quisby and hopefully sooner than later. Loved my stay.
Response from AGM on Sep 7, 2023
Thank you for choosing to stay with us at The Quisby. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to New Orleans

10/10 Excellent

Trambrain

Stayed 5 nights in Jul 2023
Response from AGM on Sep 7, 2023
Guest satisfaction is important to us, so we're happy to hear positive comments about our team and beds. We just want to Thank you for letting us know about your recent visit.

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kate

Stayed 3 nights in Jun 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Shyyy C on Jul 5, 2023
Thank you for choosing to stay with us. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to New Orleans.

8/10 Good

Larianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Shyyy C on Jul 5, 2023
Thank you for choosing to stay with us, Larianne. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to New Orleans.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Jun 2023
Response from Shyyy C on Jul 5, 2023
Thank you for sharing your feedback with us regarding our amenities and services. We strive to deliver a pleasant and comfortable experience for our guests

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight Stay
We only stayed overnight but it was good. Staff was friendly and helpful
Stayed 1 night in May 2023
Response from Shyyy C on Jul 5, 2023
Thank you for sharing your feedback with us regarding our services. We strive to deliver a pleasant and comfortable experience for our guests

10/10 Excellent

Kotaro

Stayed 2 nights in May 2023
Response from Shyyy C on Jul 5, 2023
Thank you for choosing to stay with us, Kotaro. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to New Orleans.

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Respect for the property of others in the rooms
Stayed 6 nights in May 2023
Response from Shyyy C on Jul 5, 2023
Guest satisfaction is important to us, so we're happy to hear positive comments about our team and beds. However, we apologize for the issues you had with your roommates