Outdoor pool, sun loungers
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Reviews of Place d'Armes Hotel

3 out of 5
Place d'Armes Hotel
625 Saint Ann St, New Orleans, LA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1007 reviews" "
Rating 8 - Good. 164 out of 1007 reviews" "
Rating 6 - Okay. 38 out of 1007 reviews" "
Rating 4 - Poor. 14 out of 1007 reviews" "
Rating 2 - Terrible. 11 out of 1007 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are nice and clean. Great staff and very helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Dianne, Sioux Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel, in the heart of the French Quarter, is incredibly convenient. Every staff member was friendly and so very helpful. The property is safe, quiet, beautiful, and very well taken care of. It is by far my favorite hotel in New Orleans.
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer Alice Merritt, Cedar Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't be more accommodating or helpful. Shout out to Rody! So walkable, centrally located. Far enough away from Bourbon St to be out of the party scene but close enough to join in if you want. I will stay here again and again.
Stayed 4 nights in May 2024

10/10 Excellent

Carla Cristina couto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in May 2024
Response from JDV on May 20, 2024
Hi Carla, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our location. We look forward to the opportunity to welcome you back soon.

10/10 Excellent

eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in May 2024
Response from JDV on May 17, 2024
Hi Eric, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and we appreciate your feedback about our location. We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in with great staff. Lovely courtyard and our room was very tasteful and comfortable. Highly recommend!
Stayed 1 night in May 2024
Response from JDV on May 16, 2024
Hi Mary, Thank you for choosing our hotel and taking the time to share your kind comments and recommendation!

10/10 Excellent

Christifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming! Enjoyed my stay very much and would love to come back. Very cleanly. Close to all of down town.
Stayed 4 nights in May 2024
Response from JDV on May 14, 2024
Hi Christifer, Thank you so much for choosing our historic New Orleans hotel and taking the time to share your valuable feedback. We’re happy you enjoyed your time with us in New Orleans, and appreciate your kind words.

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t know it was haunted and a stayer flew open. Also a shadow of a woman with a hat as a shadow on the wall during the night. Something also touched my son’s feet during the night.
Stayed 1 night in May 2024
Response from JDV on May 14, 2024
Hi Lisa, thank you for sharing your feedback about our historic hotel in the French Quarter. We’re happy you enjoyed your stay at the Place d'Armes Hotel (sorry if we spooked you a little) and look forward to your next New Orleans getaway.

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 2 steps and your in Jackson square. Rooms are clean and modern. Staff was super kind and helpful.
Stayed 4 nights in May 2024
Response from JDV on May 14, 2024
Hi Cindy, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our location and staff service. We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, a quiet and comfortable accommodation with a pleasant courtyard and an excellent room with a balcony on Chartres Street.
Stayed 4 nights in May 2024
Response from JDV on May 10, 2024
Hi Stephen, Thank you for our hotel's great rating and review! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Frederick, Columbia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great building with a courtyard/fountains/balcony, and the staff was very friendly and helpful. I especially enjoyed talking with Mattrese.
Stayed 5 nights in May 2024
Response from JDV on May 7, 2024
Hi Frederick, Thank you for letting us know how much you enjoyed your stay and for your special mention of Mattrese. We truly have an amazing team that strives to exceed our guests' expectations. We were delighted to read your wonderful comments. We hope you can come back and stay with us again.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in a great location
Stayed 4 nights in Apr 2024
Response from JDV on May 7, 2024
Hi Jamie, We are so glad you enjoyed our location! Thank you for choosing our hotel and taking the time to share your rating and review! We hope to welcome you back to our historic New Orleans hotel—soon!

8/10 Good

Sage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new favorite hotel in the FQ. Patrice, Roby, Andre, and Andrew were fantastic! The only reason I gave 4/5 stars is because of the house keepers. I totally understand this is an old hotel so I wasn’t bothered by the noise from their walking, vacuuming, or even the fact that instead of talking they yelled at each other from opposite ends of the hall. But they CONSTANTLY slammed every door they came in and out of. After close to an hour I finally had enough after 31 slams, (yes, I counted because it started becoming a joke). The next morning it happened again. Then at 11a one of the ladies knocked on our door. I opened it and apologized to her for still being there but explained we had arranged for a 12pm check out and would be leaving then. She just stared at me for a moment and then turned around and walked away. Never said okay, never nodded, never even acknowledged I had spoken. I found that odd. The rest of the staff is absolutely amazing and I do recommend staying there. Just expect to hear A LOT of door slamming during cleaning time.
Stayed 2 nights in Apr 2024
Response from JDV on May 7, 2024
Hi Sage, Thank you for reaching out. We appreciate the feedback for our hotel and especially our staff. We will be sure to pass on the kind words to Patrice, Roby, Andre, and Andrew and we hope for the opportunity to welcome you back.

10/10 Excellent

Catherine Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here- the location is steps from Jackson Square and many tourist destinations. The courtyard area is beautiful- I recommend a courtyard viewing room or a room with a balcony. Would definitely stay here again!
Stayed 4 nights in Apr 2024
Response from JDV on May 3, 2024
Hi Catherine Renee, We are so glad you enjoyed your stay! Thank you for choosing our hotel and taking the time to share your perfect rating and wonderful review! We hope to welcome you back to our historic New Orleans hotel—soon!

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming facility in the heart of the French Quarter.
Stayed 1 night in Apr 2024
Response from JDV on May 2, 2024
Hi Michele, We appreciate you taking the time to review our hotel after your visit! We are happy you enjoyed your time at our historic property. Thank you again for staying with us!

10/10 Excellent

Elena, Belford

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean. Staff was pleasant and helpful. Convenient to everywhere we wanted to go. Would definitely stay there again.
Stayed 4 nights in Apr 2024
Response from JDV on Apr 30, 2024
Hi Elena, Thanks for this terrific review! We appreciate your comments about our convenient location and pleasant staff and hope to welcome you back again soon!

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is spectacular with a beautiful courtyard, amazing staff, lovely room and close to everything in the French Quarter. We loved it!
Stayed 4 nights in Apr 2024
Response from JDV on Apr 30, 2024
Hi Anne, thanks for sharing your love for our historic hotel. We hope to welcome you back again soon!

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent building and good staff
Stayed 7 nights in Apr 2024
Response from JDV on Apr 29, 2024
Hi Paul, Thank you for the great rating of our hotel! We are glad you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Room was spotless. Location can’t be beat.
Stayed 4 nights in Mar 2024
Response from JDV on Apr 22, 2024
Hi Jennifer, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and we appreciate your feedback about our location, staff service, and accommodations. We look forward to the opportunity to welcome you back soon.

10/10 Excellent

whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and were able to check in immediately. Staff was very friendly and assisted us with our various questions. Super convenient location for dinning, entertainment, and activities. Definitely recommend!
Stayed 4 nights in Apr 2024
Response from JDV on Apr 22, 2024
Hi Whitney, Thank you for choosing our hotel and taking the time to share your kind comments and recommendation!

10/10 Excellent

Anthony, PONTE VEDRA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. Loved the walk-in shower. Beautiful courtyards with magnolia trees. Would like to see the back fountain be cleaned so that the water runs on all sides - moss has taken over. The pnly negative about the room was that the tile floors needed to be cleaned of dirt. Otherwise, a great place and would definitely go back.
Stayed 3 nights in Apr 2024
Response from JDV on Apr 19, 2024
Hi Anthony, Thank you for choosing our hotel and for sharing your excellent rating and review.

10/10 Excellent

Hal, Stewartsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in awesome spot just off of Jackson Square. Staff all friendly and helpful.
Stayed 2 nights in Mar 2024
Response from JDV on Apr 16, 2024
Hi Hal, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our location and staff service. We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Dyan

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again.
Stayed 3 nights in Apr 2024
Response from JDV on Apr 16, 2024
Hi Dyan, We’re thrilled that you had a great stay. Thanks for your perfect rating!

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing!!! The staff was wonderful, and the location was fantastic. Really made our trip that much more memorable.
Stayed 6 nights in Mar 2024
Response from JDV on Apr 15, 2024
Awesome! We're so glad you enjoyed your stay, Danielle. Thanks for the nice review and the perfect rating. We hope to see you again soon.

10/10 Excellent

Giselle, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best surprise! We loved this hotel and the only reason for some ratings of 4 is because our room (123) needed an update. Paint was peeling and it had a slightly musty smell until we put the air conditioning up. The hotel is a half block from Jackson Square and a short walk across the square to Cafe Du Monde and the carriage rides, artists and music in the square. The first bus stop for the Hop on Hop Off bus is on the opposite corner of the square and the shops on Royal are half a block up from the hotel. Bourbon Street is a two minute walk. We were delighted by the convenience to everything. The people who work there (love Stuart!) are friendly and wonderful. They let you leave your luggage if you get there early and also if you leave late. The pool are is lovely but it was too cold to swim (early April). Some downsides: People smoke in the courtyard, which isn't great -- they should have a different area not in the courtyard because it's not pleasant for others. Also, it was a little disconcerting that the cleaning staff were around all day with their carts and towels and the vacuum cleaner just laying on the ground in the courtyard. They were constantly going back and forth and were kind of intrusive. It would be fine if it wasn't that way all day from 8 to 5 but honestly these are little things!
Stayed 3 nights in Apr 2024
Response from JDV on Apr 11, 2024
Hi Giselle, Thank you for choosing our historic boutique hotel, please know all of your wonderful comments have been shared with management. We appreciate your feedback and look forward to the opportunity to welcome you back soon!

10/10 Excellent

Matthew, Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Apr 2024
Response from JDV on Apr 9, 2024
Hi Matthew, We are so glad you enjoyed our location! Thank you for choosing our hotel and taking the time to share your rating and review! We hope to welcome you back to our historic New Orleans hotel—soon!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel and stay here every time I’m in New Orleans. I even recommend it to my clients.
Stayed 2 nights in Apr 2024
Response from JDV on Apr 9, 2024
Hi April, thanks for sharing your love for our historic hotel. We hope to welcome you back again soon!

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location to everything in the French Quarter.
Stayed 4 nights in Mar 2024
Response from JDV on Apr 9, 2024
Hi Linda, Thank you for choosing our historic boutique hotel. We’re happy you enjoyed your time with us in New Orleans, and appreciate your feedback about our location. We look forward to the opportunity to welcome you back soon.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Perfect location!
Stayed 4 nights in Mar 2024
Response from JDV on Apr 2, 2024
Hi Anna, We are so glad you enjoyed our location! Thank you for choosing our hotel and taking the time to share your rating and review! We hope to welcome you back to our historic New Orleans hotel—soon!

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff. Clean and comfortable. Cool courtyard. We'll be back.
Stayed 4 nights in Mar 2024
Response from JDV on Apr 2, 2024
Hi Greg, Thank you for choosing our historic boutique hotel for your New Orleans stay. We appreciate you taking the time to share your excellent rating and wonderful review.

10/10 Excellent

Esme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location if you want to stay in the French Quarter.
Stayed 4 nights in Mar 2024
Response from JDV on Apr 8, 2024
Hi Esme, We're delighted that you had a great time at our hotel! Thank you for selecting us for your stay and for sharing your rating and review. It's fantastic to hear that our location added to the enjoyment of your visit. We sincerely appreciate your kind words and look forward to the opportunity of hosting you again at our historic New Orleans hotel!

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really cool place to stay. The room was small but very clean and everything was in good condition. The valet parking was spendy but it was worth it. They bring the car down quickly. We were within walking distance to Bourbon street and the things we wanted to do. I didn’t interact much with the staff, but they walkways greeted us as we walked by. The lighting in the courtyard wasn’t on one night and I missed a step getting to our room. Other than that, our stay was very nice. I’d stay here again.
Stayed 4 nights in Mar 2024
Response from JDV on May 10, 2024
Hi Scott, We are so glad you enjoyed your stay! Thank you for choosing our hotel and taking the time to share your rating and review! We hope to welcome you back to our historic New Orleans hotel—soon!

8/10 Good

Victoria Laurenzi

Stayed 2 nights in Mar 2024
Response from JDV on Apr 17, 2024
Hi Victoria, thank you for choosing our hotel and sharing your excellent 4-star rating!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place! So much character, beautiful courtyard, and perfect location! Pool wasn’t heated, which was the only bummer for my 9 and 10 year olds. But otherwise fantastic and would definitely stay there again!!
Stayed 4 nights in Mar 2024
Response from JDV on Mar 27, 2024
Hi Kristina, We couldn't be happier that you had a great stay. Thank you for your wonderful review and perfect rating!

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This New Orleans hotel has it all! Gorgeous courtyards, history, character, charm, and convenience. Steps away from Jackson Square and St. Louis Cathedral, yet it wasn’t loud at night. The staff were incredibly hospitable and helpful! They’ll even store your things if you’re early or late for check in and out! Your car is safe with their onsite valet garage. We will be back!
Stayed 1 night in Mar 2024
Response from JDV on Mar 27, 2024
Hi Heather, We are glad that you enjoyed your stay. Thank you for choosing our hotel and taking the time to share your feedback about our convenient location and helpful staff. We hope to welcome you back to our historic New Orleans hotel soon!

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would suggest having an ice maching inside, atleast one on every other floor.
Stayed 4 nights in Mar 2024
Response from JDV on Mar 26, 2024
Hi William, Thank you for reaching out. We appreciate your feedback and hope to welcome you back to NOLA again soon.

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay! The only thing I would change, is having a microwave either in the room, or perhaps in a common area.
Stayed 3 nights in Mar 2024
Response from JDV on Mar 22, 2024
Hi Amber, Thank you for choosing our hotel and taking the time to share your excellent rating and review.

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with excellent staff. Pretty pool area. Very close to the river, Jackson Square just down the block. Walk to Bourbon St. Frenchman St. for music if fairly close walking.
Stayed 4 nights in Mar 2024
Response from JDV on Mar 19, 2024
Hi Jean, we're glad you enjoyed your stay in the French Quarter. Thank you for sharing your feedback, we value your kind comments and look forward to the opportunity to welcome you for your next New Orleans visit!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay and will be back to stay again! Hotel was close to everything yet still quiet. Staff was wonderful.
Stayed 3 nights in Mar 2024
Response from JDV on Mar 18, 2024
Hi Tiffany, Awesome! Thanks for this excellent review. We hope to welcome you back soon!

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading many reviews I was a little sceptical if I had decided on the right hotel for us. Both my husband and I were pleasantly surprised by how much we loved this place. The room was a little small but plenty sufficient for the two of us. It was a clean and unique room with an awesome brick wall, it truly felt like we had stepped back in time. Loved the location and can't say a bad think about it. We will be back.
Stayed 4 nights in Mar 2024
Response from JDV on Mar 18, 2024
Hi Lynn, We are thrilled that you enjoyed your stay! Thank you for choosing our hotel and taking the time to share your perfect rating and wonderful review! We hope to welcome you back to our historic New Orleans hotel—soon!

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with the nicest staff. Beds were comfortable and location was perfect for walking to nearby attractions.
Stayed 3 nights in Mar 2024
Response from JDV on Mar 14, 2024
Hi Jessica, thank you for sharing your feedback about our historic hotel. We appreciate your comments about our staff service and look forward to welcoming you back to the French Quarter soon.

8/10 Good

Jonathan

Stayed 4 nights in Mar 2024
Response from JDV on Apr 1, 2024
Hi Jonathan, thank you for choosing our hotel and sharing your 4-star rating!

10/10 Excellent

Guy, Oswego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. We had a inside room, no windows, it was nice and dark, great sleeping.
Stayed 3 nights in Mar 2024
Response from JDV on Mar 12, 2024
Hi Guy, We couldn't be happier that you had a great stay. Thank you for your wonderful review and perfect rating!

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from JDV on Mar 12, 2024
Hi Devan, we're thrilled that your stay was so enjoyable! Thank you for your perfect rating.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Very well done. They kept all the charm and give you all the modern convenience. It’s a great place.
Stayed 1 night in Mar 2024
Response from JDV on Mar 12, 2024
Awesome! We're so glad you enjoyed your stay, William. Thanks for the nice review and the perfect rating. We hope to see you again soon.

8/10 Good

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful courtyard. Maid service not that great. It would be nice if you could exit hotel from court yard instead of always going through the front desk
Stayed 3 nights in Mar 2024
Response from JDV on Mar 12, 2024
Hi Gina, Thank you for choosing our hotel and taking the time to share your rating and review.

10/10 Excellent

Carolyn Ann S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe area, easy to walk to and around French Quarter
Stayed 4 nights in Mar 2024
Response from JDV on Mar 12, 2024
Hi Carolyn Ann, Thanks for your perfect rating! We’re thrilled that you had a great stay.

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities
I been coming to New Orleans all my life staying in expensive, rundown properties. After staying here I will never stay anywhere else(especially if I’m on a budget!) Great staff! Gorgeous room.
Stayed 2 nights in Mar 2024
Response from JDV on Mar 8, 2024
Awesome! Thanks for this excellent review and perfect rating, Alicia. We hope to welcome you back soon!

10/10 Excellent

svetlana

Stayed 4 nights in Mar 2024
Response from JDV on Mar 27, 2024
Hi Svetlana, Thank you for choosing our hotel and sharing your excellent 5-star rating!

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the French Quarter!
Stayed 3 nights in Feb 2024
Response from JDV on Mar 5, 2024
Hi Dan, Thank you for choosing our hotel and taking the time to share your perfect rating! We hope to welcome you back to our historic New Orleans hotel—soon!