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Reviews of Hyatt Centric French Quarter

4 out of 5
Hyatt Centric French Quarter
800 Iberville Street, New Orleans, LA

Reviews

8.8

Excellent

Rating 10 - Excellent. 732 out of 1144 reviews" "
Rating 8 - Good. 235 out of 1144 reviews" "
Rating 6 - Okay. 88 out of 1144 reviews" "
Rating 4 - Poor. 47 out of 1144 reviews" "
Rating 2 - Terrible. 42 out of 1144 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tarisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I hate how this hotel didn’t a microwave so we shouldn’t warm up anything.
Stayed 3 nights in May 2024

10/10 Excellent

Audrey, Pennsauken Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, the staff very nice, service was excellent, the concierge Kevin was the best. I was disappointed with area in the French Quarters, very dirty, a lot of homeless people and the likes in the area, but that seems to be how the whole area was. Streets very close to one another. Thank goodness for the tours.
Stayed 4 nights in May 2024

10/10 Excellent

STEPHEN M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt is right off Bourbon street. The staff were wonderful. Easy to walk into the French Quarter as well.
Stayed 2 nights in May 2024

8/10 Good

Intiaz

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
No great coffee shop around
Stayed 3 nights in May 2024

10/10 Excellent

Giuseppina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the room was beautiful
Stayed 3 nights in May 2024

8/10 Good

Judi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice property in a nice location. Would stay here again. I did have a few issues, but I am going to talk to property direct. I really don't like giving negative reviews-especially when maybe it was just an employee having an off day. But do make sure they are not having any private parties and closing the pool if you are wanting to use the pool.
Stayed 4 nights in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Ginnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by all!
Stayed 1 night in May 2024

8/10 Good

Ebonee Precious

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was great . Great location near Bourbon and Canal you are located in the heart of the French Quarter. The ONLY down part to this hotel is no microwave not in the room nor common areas. So we couldn't bring leftovers from restaurants to the room. The door men was great always greeting and making sure we were good.
Stayed 5 nights in May 2024

8/10 Good

Ranjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel. Convenient to all attractions, backs into Bourbon Street. Nice staff and clean lobby and inviting. Room large but pillows are way to hard and and a times unable to sleep due to all the walking, softer pillows would be wonderful. Overall was a nice hotel to stay at.
Stayed 6 nights in May 2024

10/10 Excellent

Akitomo

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in May 2024

8/10 Good

BRIAN, Sherwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Marvin Cecil Cox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, especially the concierge Kevin. He went out of his way to find us fine, dining, and a few tours for our stay here in the city. The hotel is located in a great area close to everything.
Stayed 3 nights in May 2024

10/10 Excellent

tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely consider staying here again if I visit NOLA,….staff were very attentive and helpful (Tracy,Eric and Joey)…..checked in earlier than expected and my room was cleaned everyday with no problems,they even had yoga and a DJ by the pool
Stayed 4 nights in May 2024

8/10 Good

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Susan Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff. Had a suite, very quiet but did not have a window, did have doors out to an atrium which was lovely when you wanted to sit quietly.
Stayed 5 nights in May 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel and our room were beautiful. we had an early excursion booked and were allowed to store our luggage while we were out. when we returned we attempted to go in the back door but it was locked. there were a bunch of drug users/dealers there too. It didn't feel too safe and someone asked my husband if he wanted to buy drugs. I guess that's why that back door is locked.
Stayed 2 nights in May 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property and staff was great. Wish there was a microwave in the room. Pool was good, needs a little updating, tiles around were not stable. All in all was a nice stay!
Stayed 5 nights in May 2024

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JAMES

Pleasantly clean and good service. A standout from neighboring areas
Stayed 2 nights in May 2024

10/10 Excellent

Leslie

Stayed 3 nights in May 2024

10/10 Excellent

Robert

Stayed 5 nights in May 2024

10/10 Excellent

Caio Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty around the building
Stayed 3 nights in May 2024

2/10 Terrible

Susan, Staten Island

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Aside from the fact that u need a fortune to do or eat anything, new orleans is the saddest dirtiest place ive ever visited. Shame on anyone promoting this place to anyone other than a wealthy alcoholic or pervert. If u love being begged for money every step u take, and risk ur life all the time ur outdoors, my husband was mugged 1/2 block from that hotel at 3 in the afternoon, then new orleans is the place for u
Stayed 4 nights in May 2024

10/10 Excellent

Qiang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's located in French quarter, very convenient. staffs are very nice, Joey and his manager are very nice, helped me with all my questions. there is live performance on Saturday night.
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice property that renovated some of lobby to make the hotel a better stay.
Stayed 5 nights in May 2024

10/10 Excellent

Charmaine Kimberly

Stayed 4 nights in May 2024

8/10 Good

Bruce Steven

Traveled with partner
Liked: Staff & service, property conditions & facilities
Room had high ceilings and was comfortable. Toilet liked to run but overall nice room and quiet for that area of town Room 480. But what a maze to get there from elevator lol. Hotel nice. Nothing splashy or unusual about it. Everyone very nice
Stayed 4 nights in May 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, and delightful, from Ms.Ellie at the front desk to Jabari at the door and Philippe at the bar. This was My husband and I first time in New Orleans and The Hyatt Centric French Quarter was accessible to everything. We celebrated our anniversary here and we weren’t disappointed. The Gibson’s
Stayed 3 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Property conditions & facilities
Wonderful property. Staff was amazing!!! Friendly, professional, and always willing to help! Each and every person we came in contact with made us feel very special! We will definitely be back!!!
Stayed 7 nights in Apr 2024

8/10 Good

Erik, Everett

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel on the inside! The the rooms are a good size and beds are comfortable. The restaurant, breakfast and drinks, are good and its staff is great. However, when you step outside you are right on the end of Bourbon Street, so you have the noise and stuff thag comes with it.
Stayed 4 nights in Apr 2024

8/10 Good

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
When we arrived we had to leave our luggage and find something to do. No problem. We were early. However, because they allow late checkout, that means your checking also have to be late. That was an issue because we had 5:30 dinner reservations and we wanted showers. Well, the hot water system was broken. No hot showers all night. We did get a room change and still the showers were Luke warm. They charge for everything, including water and a destination fee. Little communication from the office about our situation. Too expensive to stay and not have all the conveniences.
Stayed 3 nights in Apr 2024

8/10 Good

Fernando Rocha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was pleasant and staff is very nice and helpful
Stayed 6 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Apr 2024

8/10 Good

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice. One block from Bourbon so the cleanliness isn’t all their fault
Stayed 5 nights in Apr 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Katisha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was top tier!! They went above and beyond to make sure my stay was great!
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility and the staff were so kind and friendly
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They need better communication. A resort fee hit my card after I checked out. No one explained the resort fee. It wasn't about the amount. They also would not let me use the rolling butler cart by myself.
Stayed 1 night in Apr 2024

4/10 Poor

Charmian

Traveled with family
Disliked: Staff & service, property conditions & facilities
We were upgraded to a suite; however, our rooms were facing Canal Street, and every night there were motorcycles racing through the streets, and the noises were deafening. On top of that, there was loud music until 2 am. It was impossible to sleep.
Stayed 3 nights in Apr 2024

10/10 Excellent

Naman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The pool area is great relaxing area. Spacious rooms and areas around the facility.
Stayed 3 nights in Apr 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and a perfect location. The hotel bar is nice as well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yumarcus Cortez

Stayed 1 night in Apr 2024

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was very good. Very convenient. The food was good, but the service was very unorganized. Example; Ordered coffee with cream/milk. Came out with no milk. Took at least 5 minutes to get milk. Ordered oatmeal. Comes with brown sugar and milk. Oatmeal was bought to the table with neither. After asking twice, I was finished with my oatmeal before it was delivered to table.
Stayed 3 nights in Apr 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024