Holiday Inn Express New Orleans Downtown, an IHG Hotel

2.5 star property
Hotel with free breakfast, a short walk to Canal Street

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Express New Orleans Downtown, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is ¥12,839
¥15,063 total
includes taxes & fees
Sep 29 - Sep 30
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Room options

Available filters for rooms
Showing 3 of 10 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
70112, LA, New Orleans, 334 O'Keefe Ave

What's nearby

  • Canal Street - 5 min walk
  • Bourbon Street - 7 min walk
  • Caesars Superdome - 10 min walk
  • Caesars New Orleans Casino - 14 min walk
  • Ernest N. Morial Convention Center - 19 min walk

Getting around

  • Carondelet at Gravier Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 12 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Holiday Street Car Restaurant - ‬4 min walk
  • ‪The Original Italian Pie - ‬2 min walk

About this property

Holiday Inn Express New Orleans Downtown, an IHG Hotel

Hotel near Canal Street
Located close to Caesars Superdome and Caesars New Orleans Casino, Holiday Inn Express New Orleans Downtown, an IHG Hotel provides free continental breakfast, dry cleaning/laundry services, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Self parking (surcharge), an outdoor pool, and express check-out
  • Smoke-free premises, an elevator, and a TV in the lobby
  • Tour/ticket assistance, a 24-hour front desk, and a banquet hall
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 129 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Frequently asked questions

Does Holiday Inn Express New Orleans Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Orleans Downtown, an IHG Hotel on Sep 29, 2024 start from ¥12,839, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express New Orleans Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

Self parking is available for USD 34.00 per night. Limited spots are available.

What time is check-in at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express New Orleans Downtown, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Holiday Inn Express New Orleans Downtown, an IHG Hotel located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street, Bourbon Street, and Caesars Superdome. Caesars New Orleans Casino and Saenger Theatre are also within 15 minutes. Carondelet at Gravier Stop and Poydras Street Stop are within a 5-minute walk.

Holiday Inn Express New Orleans Downtown, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1007 reviews" "
Rating 8 - Good. 254 out of 1007 reviews" "
Rating 6 - Okay. 114 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 62 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Branden

Stayed 1 night in Sep 2024

10/10 Excellent

Terrance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s downtown so parking will always be high. 35 dollars per night to park in the lot. There is free and paid street parking around though. Nice hotel. I thought Holiday inns were ghetto. I was wrong. Breakfast was a nice option to have. The breakfast crew don’t play. They will wrap things up like it’s the end of their shift. They will clean your table while you are still eating at it. Hella rude but True story. Crazy parking. Rude ish breakfast staff. Clean establishment. Not too bad overall
Stayed 5 nights in Jun 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Everyone! Rooms were nice. Only thing I Hated was the sliding bathroom door. No privacy. Didn't close. We used the bathroom down the hall for more personal uses. Not cool
Stayed 3 nights in Sep 2024

8/10 Good

Jeanne

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for conference, staff was helpful and friendly, breakfast was pretty good. One of the elevators was extra slow and noisy which was disconcerting. Otherwise totally adequate.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed with a few things in our room. There was a sliding door into the toilet and shower area. It was extremely difficult to move the door. And there was a large gap between the door and the wall so you basically had very little privacy. The other issue I had was the desk chair. I did tell them about it and thought they were going to exchange it, but they didn't. Half the seat cover was missing. Other than those issues it was a very nice stay. Good selection for breakfast. The room was clean and the bed was comfortable. There was one more thing. We weren't allowed to take our cooler into our room. So we checked it at the desk for our stay. We had to take everything out of it and carry to our room loosely.
Stayed 2 nights in Sep 2024

6/10 Okay

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The walk to downtown was not bad. The staff even let us leave our rental after check out to avoid paying extra parking fees elsewhere. We really appreciated that! Great pizza/sub place just a block across the parking lot. Was recommended by night time security. Plenty of other public parking lots around the hotel area. Hotel style breakfast was decent. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Quianna

Stayed 4 nights in Aug 2024

10/10 Excellent

ISABEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Everything within walking distance
Stayed 4 nights in Sep 2024

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay as part of a cross country train vacation. Ray at the front desk was very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian, Baton Rouge

Stayed 3 nights in Aug 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2024

10/10 Excellent

Darlene, Kingwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right there
Stayed 2 nights in Aug 2024

4/10 Poor

Shelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I had a mixed experience during my stay. The microwave was inconsistent, the fridge leaked, and the coffee machine didn’t work at all. When I brought these issues to the front desk, the staff was rude, which was disappointing. The manager did mention he would address my concerns, but I'm not sure if anything was actually done. The breakfast was mediocre, and the cleaning was subpar. We even ran out of bath soap, which indicated that housekeeping wasn't thorough in checking on essentials.
Stayed 5 nights in Aug 2024

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay... I didn't like the fact that my room was located exactly when you got off the elevator. So all night, when people would get on or off the elevator or be waiting for the elevator to arrive, we heard them talking. That room should be a staff only/storage room or something. Very weirdly located. The food was okay... Not kept hot enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Lavonne

I found large rats Outside area smoking area rats ran through it metal scary but the hotel was fantastic. The help was beautiful. Breakfast was beautiful. My day was very enjoyable.
Stayed 4 nights in Aug 2024

2/10 Terrible

Quartess

Stayed 1 night in Aug 2024

6/10 Okay

Jalisa

Traveled with family
Liked: Cleanliness
Likes: Breakfast included Room was clean Has aundry facilities Dislikes: Limited breakfast options Breakfast started late There was a day our room was not cleaned Convenient for a short visit as it is resonably priced and you will be comfortable for the time.
Stayed 4 nights in Aug 2024

10/10 Excellent

lee

Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For 3 days we reported the bathroom shower was leaking water all of the floor. For 3 days the maintenance guy attempted to repair and each time the repair was not successful. At the end of each day we had towels all over the bathroom floor to soak in the water. The lobby was taken over each day for a family reunion. Trash bins in the lobby were overflowing every night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hiccup with the elevator but all in all it was perfect
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the front desk staff. Very helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness
Property located in a run down area and parking was $65.00 a night for outside parking
Stayed 2 nights in Jul 2024