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Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Nice rooms and clean lobby. Basic hotel breakfast. The speed bumps out front are awfullll. The parking lot is a little old but not a big deal.
Rachel
Stayed 1 night in May 2024
Response from Wingate front desk on May 26, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Staff at reception were very caring and helpful to make our stay enjoyable
john
Stayed 1 night in May 2024
Response from Front Desk Associate on May 24, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
The breakfast was lacking in food, juice machine not turned on, instant eggs which don’t taste good. It’s good for one maybe two nights but I wouldn’t choose this property if I was staying a long time.
Janae
Stayed 2 nights in May 2024
Response from Front desk on May 15, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We will look into the breakfast concerns. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Very friendly staff and perfect location. Near everything.
Kayln
Stayed 2 nights in May 2024
Response from Wingate front desk on May 10, 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we appreciate your special mention of the staff! We count ourselves lucky for customers like you. We look forward to your visits in the future!
10/10 Excellent
Christopher
May 6, 2024
Christopher
Stayed 1 night in May 2024
Response from Front Desk Associate on May 26, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will investigate to alleviate these issues from happening again in the future. If you find yourself in the area, we hope you give us another chance.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
The inly thing we didnt like is the bed.. it was very hard!
Brandy
Stayed 1 night in Apr 2024
Response from Wingate on May 1, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
6/10 Okay
Kandis
Business traveler
May 1, 2024
I liked the location. Would like to see more variety. For breakfast. Would like to see like muffins
Kandis
Stayed 2 nights in Apr 2024
Response from wingate on May 1, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
6/10 Okay
Sandy
Apr 29, 2024
Convenient to Bucees.
Sandy
Stayed 1 night in Apr 2024
Response from wingate front desk on May 1, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
The only issue I had was with the employee she wa not helpful at all and was rude
Ana
Stayed 1 night in Apr 2024
Response from wingate front desk on May 1, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Thank you Deanna for staying with Wingate by Wyndham New Braunfels and providing the review. We are delighted to hear about your overall stay was great. We highly appreciate you letting us know about the super comfy bed.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations!We look forward to seeing you again in the future.Sincerely,
No bath towels. Ice machine broken. Needs to be updated. Bathroom needed repairs. Just seemed dirty.
Christine
Stayed 1 night in Apr 2024
Response from Front desk on Apr 19, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
8/10 Good
Cheyenne
Traveled with partner
Apr 16, 2024
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and had big complaints but the speed bumps in the parking lot are way to high and scrapped the bottom on my car multiple times. I understand the need for speed bumps but they do not need to be that high.
Cheyenne
Stayed 1 night in Apr 2024
Response from Wingate Front Desk on Apr 16, 2024
Thank you so much for your kind words about our staff. We really appreciate you taking the time out to share your experience with us — and we appreciate you letting us know about your concern with the parking lot speed bumps. Guest satisfaction is our top priority! We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. We count ourselves lucky for customers like you. We look forward to your visits in the future!
Traveling from San Antonio to San Marcos found a nice quiet place to stay with stores and restaurants nearby.
Anthony
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 14, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services. Sincerely,Guest Services
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.
Lighting in room not great and no nightstand on one side of bed. Did habe a oscillating fan which is nice! crack on ceiling appeared repaired, yet not completely.
Nancy
Stayed 2 nights in Apr 2024
Response from GM on Apr 9, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize about the lighting and the ceiling crack repair. Your feedback is valuable, and we will correct these issues very soon. If you find yourself in the area, we hope you give us another chance.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Far enough from I35 to avoid the noise. Good shopping nearby.
Randall Mike
Stayed 3 nights in Mar 2024
Response from GM on Apr 2, 2024
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Property was clean. I think they may have rushed through cleaning our room since we didn’t have enough toilet paper (just the tiny bit left on the roll). Breakfast was good (8 out of 10). Would stay again - great location - quiet!
Adrian
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 31, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
8/10 Good
Johnette
Mar 22, 2024
Liked: Cleanliness, staff & service
Johnette
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 24, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
Response from Wingate by Wyndham New Braunfels on Mar 19, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
4/10 Poor
Keith
Mar 17, 2024
Keith
Stayed 1 night in Mar 2024
Response from GM on Apr 9, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will take measure to improve our services further. If you find yourself in the area, we hope you give us another chance.
Accommodations were very comfortable. The continental breakfast was decent. Staff was friendly.
George
Stayed 2 nights in Mar 2024
Response from Wingate NB Front desk on Mar 12, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
6/10 Okay
Roberto
Traveled with partner
Mar 4, 2024
The rooms we stayed in had a king size bed. Very uncomfortable and the pillows we're very worn out
Roberto
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 5, 2024
Thank you for taking your time to post a review of our property! . We appreciate you for letting us know about the bed comfortability and the pillows. that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
We are thrilled to hear about your great stay at our hotel. The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
We are thrilled to hear about your great stay at our hotel.We highly appreciate your kind words about the hotel's spacious and clean room with comfortable bed. The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! We look forward to seeing you again in the future.Sincerely,Guest Services
Thank you Sandria for staying with Wingate by Wyndham New Braunfels. We are delighted and appreciate your positive feedback.The guest service and experience are our foremost priority. Our goal is always to exceed our guest expectations! If there's anything we can help you with during your next visit, please let us know.Many thanks,Managing Member
Our queen beds had grit on the sheets and hair was found. You had to tip housekeeping at the front desk. Just did not "feel" like a Wyndham.
Nicole
Stayed 2 nights in Feb 2024
Response from Hope W. on Feb 26, 2024
Thank you for taking your time to post a review of our property! We appreciate your kind words regarding the staff and service you received during your visit to our hotel! We do our best to accommodate our guests to the best of our ability. We also appreciate you for letting us know about hair and grit that was found in your room. that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services, and provide an outstanding guest experience. Sincerely, Wingate front desk
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
10/10 Excellent
Gregory
Feb 25, 2024
Gregory
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 22, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
Staff was friendly-location was great for everything I needed on our trip.
Nikki
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
10/10 Excellent
jereme
Feb 17, 2024
jereme
Stayed 4 nights in Feb 2024
Response from Front Desk on Mar 22, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
6/10 Okay
Amanda
Feb 13, 2024
Liked: Staff & service
Old but good
Great location. Older hotel, but it worked well for us. The fan in the room was a solid win
Amanda
Stayed 4 nights in Feb 2024
Response from Wingate Front Desk on Feb 13, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Our first stay at a Wyngate property was a very pleasant one. Very conveniently located and right-priced. We don't need fancy when we're out and about most of the day; we need clean, comfortable, and quiet...Wyngate delivered and the staff were very friendly!
Ian
Stayed 2 nights in Jan 2024
Response from Front Desk on Feb 7, 2024
Thank you for taking the time to complete a review of your experience while at our hotel. Your feedback is appreciated and valued. We utilize reviews to ensure guest satisfaction. .We take great pride in the service our hotel provides, and we are always looking for ways to improve those services.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Wingate by Wyndham. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.