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Reviews of SpringHill Suites by Marriott Nashville Vanderbilt/ West End

3 out of 5
SpringHill Suites by Marriott Nashville Vanderbilt/ West End
1800 W End Ave, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 446 out of 681 reviews" "
Rating 8 - Good. 165 out of 681 reviews" "
Rating 6 - Okay. 41 out of 681 reviews" "
Rating 4 - Poor. 16 out of 681 reviews" "
Rating 2 - Terrible. 13 out of 681 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Corey

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a 15 min walk to downtown, the breakfast was ok, same scrambles eggs everyday, with meat patties, but decent
Stayed 3 nights in May 2024

8/10 Good

KATHLEEN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because I was attending an event at Nissan Staudium and on the website it lists this property as being .5 miles away. This is incorrect information. Although the stadium is close at 1.7 miles, it is definitely not in walking distance of the stadium. Also, the parking garage leaves a lot to be desired. Otherwise, the rooms were nice and clean and it was close to restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a decent price tag
Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsey

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
This felt like it could do with an update. No usb outlets. Large charge for room water (haven’t people stopped that these days?) misinformation from front desk regarding EV charging (told to go over a mile away, when it turns out there were 250kW chargers <.1 miles away). And the room was a little noisy between the street and the elevator. But it was conveniently located for the Bridgestone arena, which was the main purpose.
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and quick check in process, rooms spacious and clean, great recommendations on a family friendly place to eat with live music and also within walking distance of the hotel. Great stay and would stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Jaylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommend.
It was a great stay and wonderful location. Walking distance to everything. The staff was so helpful in recommending places to eat that were walking distance.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good dining options close by and close enough to Broadway.
Stayed 2 nights in Jan 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to place
It's our go to place whenever we stay in Nashville. Clean, comfortable, and convenient to the bars and restaurants we love.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2023

10/10 Excellent

Mason

Stayed 1 night in Dec 2023

8/10 Good

Suchandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good experience
Stayed 2 nights in Dec 2023

10/10 Excellent

manuel

Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
I t was a challenge to find entrance to parking garage. Also a challenge to find breakfast on the residence inn side. Both times staff were there to help.
Stayed 3 nights in Nov 2023

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it's a downtown hotel there is a $30 parking charge. If you're just passing through, you may want to stay somewhere else to avoid the charge.
Stayed 1 night in Nov 2023

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service
The staff was excellent. The breakfast options were good but bland.
Stayed 4 nights in Nov 2023

2/10 Terrible

Cheryl

Liked: Property conditions & facilities
Great yummy breakfast and friendly staff. Clean. Small hotel rooms Didn’t use indoor pool but it looked nice. Would have been better if it was closer to the Main Street with all of the bars and live music.
Stayed 1 night in Nov 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good breakfast
Stayed 2 nights in Oct 2023

2/10 Terrible

randall

Stayed 2 nights in Oct 2023

10/10 Excellent

Kevan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 1 night in Sep 2023

10/10 Excellent

Herbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable
Nice hotel. Convenient to where I needed to go. Room is more functional than most hotel rooms for business travelers. But spotless and comfortable. Highly recommend. Do not believe a word the desk clerks say. After two pieces of wrong advice, I just did the opposite and came out way ahead.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Dana

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Stayed 1 night in Oct 2023

10/10 Excellent

Brandon J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice folks at the desk. Cookout restaurant next door was delicious. 5 stars.
Stayed 1 night in Oct 2023

10/10 Excellent

George

Stayed 1 night in Sep 2023

2/10 Terrible

Evan

Stayed 4 nights in Sep 2023

6/10 Okay

Thomas

Traveled with partner
Disliked: Property conditions & facilities
Not worth the amount I paid
Stayed 1 night in Sep 2023

6/10 Okay

Kevin

Business traveler
Liked: Staff & service, room comfort
There was lots of spiderwebs on patio and the shower products aren't labeled so you don't know what you are using.
Stayed 1 night in Sep 2023

10/10 Excellent

DAVID, ROCKFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and efficient. Clean suites with comfortable arrangement. Competitive pricing. Great location to visit Nashville from. The included breakfast is not just "continental ", including many options for everyone.
Stayed 2 nights in Sep 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees were so helpful, friendly and professional
Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handicap friendly
Excellent facility for a handicap person to stay. The staff was very helpful, friendly and accommodating to our needs.
Stayed 3 nights in Sep 2023

10/10 Excellent

Bret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for Bridgestone or Broadway
This is a great place to stay just a couple minutes from Bridgestone Arena and the honky-tonk bars of Broadway Ave. And it's within a block of a great burger place, a Hattie B's location, and a cool donut place. The room was clean and spacious -- pristine, really, other than wallpaper starting to curl a little on the edges in the lavatory. The lobby was well kept and inviting. Exercise room had mostly aerobic machines, and some dumbbells with one bench. They keep the exercise room WARM, so one guest had propped open the locked door. I spoke with several of the staff during my stay, and all of them were friendly, respectful, and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Miguel

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Excellent location and very mice rooms. The staff was on point with any questions we had.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tazra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a bit difficult. Great location. Pool was not really super clean. Breakfast was nice. Front desk is why they got 4s. They seemed too busy to help.
Stayed 2 nights in Jun 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Luanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. Could use some updating of rooms. Overall I would stay there again.
Stayed 4 nights in Jul 2023