Exterior
Check availability

Reviews of Loews Nashville Hotel at Vanderbilt Plaza

4 out of 5
Loews Nashville Hotel at Vanderbilt Plaza
2100 W End Ave, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 735 out of 1028 reviews" "
Rating 8 - Good. 154 out of 1028 reviews" "
Rating 6 - Okay. 66 out of 1028 reviews" "
Rating 4 - Poor. 28 out of 1028 reviews" "
Rating 2 - Terrible. 45 out of 1028 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zerrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job and stay
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the atmosphere, just wish that parking came included with the price.
Stayed 2 nights in May 2024

8/10 Good

Corinne

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Great location, clean and roomy rooms. Enjoyed breakfast in the restaurant
Stayed 2 nights in May 2024
Response from Fiona Whalen on May 27, 2024
Dear Erin, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff , was able to check in early without any problem and my incidental deposit was refunded within 24 hours after checkout . The room had quality linens and towels , great guest robes , plenty of pillows and an updated tile bathroom with a large shower with water excellent pressure and near immediate hot water flow . One thing I hadn’t encountered before is the lobby elevators need room key activation to go up. My rating would have been higher if not for the hefty daily fee to park your car and lack of a pool and insane mini bar rates ( 3.50 for a can of soda !!) Amazingly a DGX is a few yards away selling the same and much more including liquor at regular prices, you’re welcome !
Stayed 2 nights in May 2024
Response from Alexis on May 27, 2024
Dear Edward, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexis on May 27, 2024
Dear Carlos, Thank you for your review! We hope to welcome you back in the future.

6/10 Okay

Melanie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Alexis on May 27, 2024
Dear Melanie, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

Tanner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay! Loved the amenities and location. Only complaint was the room was pretty hot and the ac did not really do much to cool the room off. Overall though was great and staff was amazing as well.
Stayed 2 nights in May 2024
Response from Kaden Leclerc on May 22, 2024
Dear Tanner, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Addison on May 20, 2024
Dear Dean, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Rich, Peoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous.
Stayed 1 night in May 2024
Response from Rich on May 15, 2024
Dear Rich, Thank you for your review! We have a great staff here at Loews. We hope to welcome you back in the future.

8/10 Good

Brian

Nice stay
Stayed 2 nights in Mar 2024
Response from Addison on May 12, 2024
Dear Brian, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

ERIC

Stayed 1 night in May 2024

10/10 Excellent

Jazzolin

Stayed 1 night in May 2024
Response from Fiona Whalen on May 25, 2024
Dear Jazzolin, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities
Very nice hotel. Dislike. They charge for parking
Stayed 1 night in May 2024
Response from Lesia on May 4, 2024
Dear Mark, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Eloise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024
Response from Addison on May 5, 2024
Dear Eloise, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2024
Response from Lesia on May 3, 2024
Dear Francis, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2024
Response from Lesia on May 3, 2024
Dear Ben, Thank you for your review, we hope to welcome you back in the future.

8/10 Good

Daryl, Louisville

Traveled with group
Liked: Cleanliness, staff & service
Staff was prompt & courteous. Hotel was clean and bed and bath were excellent. Good mattress and pillows which is of utmost important to me. The hotel, however, is very, very dated. Dark hallways. Black and silver decor feels very mid70’s. Though I’m sure it’s been updated since then. Just not a fan of the moody darkness.
Stayed 1 night in Apr 2024
Response from Alexis on Apr 28, 2024
Dear Daryl, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Linda, Cincinnati

Stayed 1 night in Apr 2024
Response from Alexis on May 18, 2024
Dear Linda, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and drinks. Very friendly staff. Nice and clean. Nice ambiance for a hotel.
Stayed 2 nights in Apr 2024
Response from Lesia on Apr 26, 2024
Dear Christine, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities
Great hotel!!
Stayed 1 night in Apr 2024
Response from Lesia on Apr 22, 2024
Dear Nicole, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Rosa Aura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Loews hotel exceeded expectations. Check-in was swift, with friendly and informative guest service. The room was pristine, featuring a remarkably comfortable king bed. It was impeccably clean and had a delightful fragrance.
Stayed 1 night in Apr 2024
Response from Lesia on Apr 22, 2024
Dear Rosa Aura, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Apr 2024
Response from Lesia on Apr 22, 2024
Dear David, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Reyn

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Lesia on Apr 20, 2024
Dear Reyn, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lesia on Apr 18, 2024
Dear Abigail, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Otisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff ! Great atmosphere
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 17, 2024
Dear Otisha, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

eimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to a lot in the West End area as well as to downtown. Easy access to interstate as well. Dining options were good and staff was very friendly.
Stayed 3 nights in Apr 2024
Response from Alexis on Apr 15, 2024
Dear Eimir, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Very comfortable, great rooms, good food and convenient to Nashville life.
Stayed 4 nights in Apr 2024
Response from Alexis on Apr 12, 2024
Dear Brittany, thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Kind and attentive staff. Great bar downstairs. Overall excellent experience. Definitely be back in a few months.
Stayed 2 nights in Apr 2024
Response from Alexis on Apr 10, 2024
Dear Brian, thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Alicia K

Stayed 2 nights in Apr 2024
Response from Addison on Apr 30, 2024
Dear Alicia K, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

Hannah

Stayed 2 nights in Apr 2024
Response from Alexis on Apr 28, 2024
Dear Hannah, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Bernard

Stayed 2 nights in Apr 2024
Response from Alexis on Apr 28, 2024
Dear Bernard, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love the convenience to Vandy and the friendly staff!
Stayed 3 nights in Apr 2024
Response from Lesia on Apr 7, 2024
Dear Eric, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Cindy

Traveled with partner
Great location. Nice rooms, attentive service .
Stayed 3 nights in Apr 2024
Response from Lesia on Apr 7, 2024
Dear Cindy, Thank you for your review, we hope to welcome you back in the future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Lesia on Apr 7, 2024
Dear Christine Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Mar 2024
Response from Lesia on Apr 5, 2024
Dear Veronica Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Curtis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Addison on Apr 3, 2024
Dear Curtis, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Addison on Apr 2, 2024
Dear Christine, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Arturo

Traveled with partner, Traveled with family
Amazing!
Stayed 2 nights in Mar 2024
Response from Lesia on Mar 31, 2024
Dear Arturo, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beautiful hotel. Enjoyed my stay
Stayed 1 night in Mar 2024
Response from Lesia on Mar 31, 2024
Dear Tiffany, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location! Very clean!
Stayed 3 nights in Mar 2024
Response from Lesia on Apr 1, 2024
Dear Rhonda, Thank you for your review, we hope to welcome you back in the future.

10/10 Excellent

Dee, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Addison on Mar 29, 2024
Dear Dee, Thank you for your review! We hope to welcome you back in the future.

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Alexis on Apr 16, 2024
Dear James, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Jay

Stayed 1 night in Mar 2024
Response from Alexis on Apr 15, 2024
Dear Jay, Thank you for your review! We hope to welcome you back in the future.

2/10 Terrible

Todd

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Service is terrible for high dollar hotel.
Stayed 4 nights in Mar 2024
Response from Addison on Mar 27, 2024
I'm so sorry that you had this experience. We will use this to improve the experience for future guests.

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only con is oaud parking. Not mentioned on Expedia. $49 self park or $54 valet per night
Stayed 3 nights in Mar 2024
Response from Kaden Leclerc on Mar 25, 2024
Dear Adam, Thank you for your review! We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Addison on Mar 27, 2024
Dear Jessica, Thank you for your review! We hope to welcome you back in the future.

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from Kaden Leclerc on Mar 25, 2024
Dear Kelli, Thank you for your review! We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Arnisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked pretty much everything about the hotel wouldn’t change anything
Stayed 1 night in Mar 2024
Response from Kaden Leclerc on Mar 25, 2024
Dear Arnisha, Thank you for your review! We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Myron, Antioch

Traveled with partner
Liked: Cleanliness, staff & service
Loved the staff friendliness
Stayed 1 night in Feb 2024
Response from Addison on Mar 22, 2024
Dear Myron, Thank you for your review! We hope to welcome you back in the future.