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Reviews of Extended Stay America Premier Suites Nashville Vanderbilt

2 out of 5
Extended Stay America Premier Suites Nashville Vanderbilt
3311 West End Ave, Nashville, TN

Reviews

7.6

Good

Rating 10 - Excellent. 351 out of 991 reviews
Rating 8 - Good. 321 out of 991 reviews
Rating 6 - Okay. 148 out of 991 reviews
Rating 4 - Poor. 90 out of 991 reviews
Rating 2 - Terrible. 81 out of 991 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Coral

Liked: Cleanliness
Having a kitchen was a game changer.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Broadway (2 miles)
Stayed 1 night in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities
The hotel room was clean, spacious, and appropriately equipped.
Stayed 7 nights in Jun 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for what we needed. Appreciated having gluten free options for breakfast. Nothing i didnt like.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
I booked through Expedia and they overbooked the room type I had chosen. The lady on duty called me when they received the notification and quickly booked me into an available room that still worked for my husband and me. She was super nice and polite when we arrived and made sure that we were comfortable in the new room choice. We would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 21 nights in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and comfortable. The staff is amazingly friendly and helpful. I visited because my mother was in Centennial Hospital, and when I needed to extend my stay the managed it almost with our me. So greatful. I will stay there next time I am in Nashville.
Stayed 1 night in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly kind and helpful. I never walked in our out without a sweet greeting or friendly goodbye. I will stay here next time I am in Nashville.
Stayed 2 nights in May 2025

10/10 Excellent

Dakota

Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great space in the room, was clean and tidy. Easy to get around from, own transport or ride app.
Stayed 3 nights in May 2025

6/10 Okay

SYLVAIN

Liked: Staff & service
First of all there were no Hangers,the fridge was making so much noises I had to worn ear plugs + You have to ask like a child for getting pots and pans,,,,,But one thing I want you to know Your Staff was very helpful,professional and very nice 👍
Stayed 7 nights in May 2025

6/10 Okay

Deborah

Liked: Staff & service
It was adequate
Stayed 1 night in May 2025

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but I would ask for a room away from the roadside of West End Ave very noisy rooms on that side of the property
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lobby was a little busy which was intimidating at first. But the check in was easy, and there was parking right up front, which made me feel secure. The room was my favorite part, spacious, clean, comfortable with a clean comfortable bed. It was my 1st time in an Extended Stay so until I got in the room, I didn't know you needed to request a coffee pot, other than that, I had no issues and fully relaxed in my room.
Stayed 1 night in May 2025

2/10 Terrible

Janvier

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t a great experience. The staff was nice but the hotel needs a lot of work
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out
Stayed 1 night in Apr 2025

8/10 Good

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Gustavo

Stayed 2 nights in Apr 2025

10/10 Excellent

Duke Joshua, Missouri City

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
The staff was beneficial and flexible with last-minute bookings.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Vanderbilt
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 3 nights in Apr 2025

8/10 Good

vickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very weak. Room was very comfortable & clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Karina Luz, Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but great. Our room was sparkling clean, and the bed was very comfortable. Personnel was very kind and in a good mood as well.
Stayed 1 night in Apr 2025

4/10 Poor

Jennifer

Stayed 1 night in Apr 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvain

Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in between moving from one place to another. Great service, clean rooms, comfy beds. No problems at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When planning this trip, I was concerned about location/proximity to VUMC. I had bad luck in the past finding a lot of "dumps" in my price range and they were also further out from the hospital. This hotel was a very decent exception for location and price. The hotel was clean, nicely appointed and just perfect for my needs. The staff was friendly, kind and welcoming. They went out of their way to ensure my stay was perfect. Lots of dining in the area as well-lots within a short walk. The area felt very safe. They also have free parking!! A big bonus for this area!! The "grab and go" breakfast was simple. Only thing I would recommend is adding juice to the beverage choices.There are many fancy hotels in this area if you feel "bougie" is for you. I wanted a clean, comfortable and safe environment where I could get a decent night's rest within my budget.ill be staying here againThis fit the bill perfectly! Thank you!!
Stayed 1 night in Mar 2025

6/10 Okay

Douglas

Traveled with partner
Liked: Staff & service
Room was really not what we suspected
Stayed 2 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marci

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, the room was clean and comfortably furnished.
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lynda

Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Stayed 2 nights in Mar 2025

10/10 Excellent

Suresh Rao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Saji

Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Campbell

Stayed 2 nights in Feb 2025

10/10 Excellent

Yuri

Staff was incredibly nice :)
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JONG, Chula Vista

Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Stayed 3 nights in Feb 2025

6/10 Okay

LESLIE, Cordova

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Old property, difficult access, limited convences for a one night stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Oscar Jesus

Stayed 3 nights in Feb 2025