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Reviews of Meresuu SPA & Hotel

4 out of 5
Meresuu SPA & Hotel
Aia 48a, Narva-Joesuu

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 176 reviews" "
Rating 8 - Good. 67 out of 176 reviews" "
Rating 6 - Okay. 15 out of 176 reviews" "
Rating 4 - Poor. 7 out of 176 reviews" "
Rating 2 - Terrible. 2 out of 176 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Angelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Aleksandr

Stayed 1 night in Jan 2024

2/10 Terrible

Vladimir

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Не соответствие цена-качество. Старая ушатанная сантехника , мебель ,итд
Stayed 1 night in Nov 2023

4/10 Poor

Gordon

Business traveler
Liked: Cleanliness, property conditions & facilities
Booked a suite and expected something special, however was just a bigger version of a standard room with the same cheap toiletries. Room had virtually no WiFi during my entire stay, approached reception several times but no action taken.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kristo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sven

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Otherwise good hotel but ac is not working. Inside room was 30 degrees and could not sleep.
Stayed 1 night in Aug 2023

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely room with beautiful views, BUT air con NOT working, could not open the windows as they were ceiling to floor windows, so very hot and stuffy room, got almost NO sleep because of this. Asked some of the staff about air con they said air cons were not working in the hotel .BATH is leeking and fridge NOT working. Glad we only had to put up with this for 2 nights, othetwise we would have had to change the hotel. Such a shame, as the hotel is very beautiful in a very beautiful location. Very nice breakfast. Very nice swimming pools. Very nice staff, BUT something has to be done about air con.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good spa with many saunas for sauna lovers, good breakfast
Stayed 1 night in Apr 2023

8/10 Good

Gabor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit old-fashioned hotel with excellent spa
Clean hotel,clean room,however a bit outdated.Breakfast is good,they served salmon and other fish too,coffee is very good.The spa is perfect,many types of saunas,spacious and clean with complementary drinks.
Stayed 4 nights in Mar 2023

10/10 Excellent

Pilvi

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Lord Russell Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great hotel, been here a few times. Spa floor VERY slippery so be very careful. Shelfs are needed in the showers in the rooms, breakfast was good apart from the French bread was really rock hard, nearly broke a tooth on it. Overall it was a good stay and will go back.
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
Stayed 3 nights in Sep 2022

10/10 Excellent

toomas

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good service. Spa is nice. Only dinner at the restaurant was average.
Stayed 2 nights in Aug 2020

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night in Tartu
Charming, spacious, excellent bed and great food. Shower head needs replaced but everything else was delightful.
Stayed 1 night in Sep 2019

8/10 Good

Robert D.

Liked: Cleanliness, staff & service, room comfort
A well used hotel witch includes many spa features
The hotel itself is a bit "tired" in that it could use a bit of updating/freshening up. The hotel is fine and the inclusion of spa facilities is a nice idea. The spa facilities were most enjoyable with multiple massage options in the pool, different temperature saunas and a salt sauna for improved breathing.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Mutton dressed as lamb
Pictures look good reality is completely different. Tired rooms, lacks the finer details to make it a 4 star spa. Food terrible staff have zero emotion and friendliness. Couldn’t wait to leave it
Stayed 2 nights in Aug 2019

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for relaxing week.
Room was nice big and cozy. Receptionist was always helpful and friendly. We felt home in Meressu
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could be better.
The hotel itself is okay, clean rooms and quite nice spa area, however the service is far from perfect, very unfriendly personnel, everything they do looks as they make you a huge favor. Food is quite okay, but could be tastier. Regarding spa - many saunas, nice outside area and different pools for adults and kids, however, access to children, in my opinion, should be limited to certain hours, especially in the evening, as most of the time it was a madhouse with many screaming and crying kids just running around, impossible to relax. So if you are looking for a place to recharge and have some relaxing and peaceful time, search for another place. I also booked hot stone massage for myself and my mum, and while her masseur was good, mine was a disaster! If you decide to get one - ask for one called Svetlana. Overall experience was okay, however, I am not coming back.
Stayed 2 nights in Jul 2019

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Overall a nice stay.
Nice spa, clean but compact rooms, great view of the ocean from one side of the hotel. Bartended was excellent, exceptionally good at mixing, friendly in a professional manner, and spoke excellent English and Estonian. Shame the bar was relegated to a windowless basement floor. Front desk staff were nice but not trained up to a very high standard. There were no food options at the hotel or on the area after 21:00.
Stayed 1 night in May 2019

10/10 Excellent

merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa and clean rooms, very friendly staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Staff was very kind
Nice place. Sea is just few minutes to reach. Staff was very kind.
Stayed 1 night in Nov 2018

8/10 Good

Lord Russell Francis

Liked: Cleanliness, room comfort
Normal
Nice hotel, not fantastic but ok. Could have been a little more friendly at check in. Restaurant boring, lighting not good. Corridors dark no lighting. Room was a bit dated, needs some updating. Spa nice, again dark in all areas. Food in restaurant bland nothing special, but still ok. It is the first time room service has ever replenished the tissues in the bathroom, first hotel to ever do that during a stay. They need to improve the wifi in the rooms, that was the worst ever. I will go back with the family because it was okay,.
Stayed 2 nights in Oct 2018

6/10 Okay

HongKongB, Los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel pools and saunas were great- although very crowded with children of all ages. Spa treatment table used for massage was horribly uncomfortable and lacking a proper cutout for the face down position. It was difficult to book a treatment (lack of availability) and recommended treatment was not what I was led to expect. Proximity to the beach and sea was wonderful- easy and felt safe to walk.
Stayed 2 nights in Aug 2018

8/10 Good

Martti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

Nina S., USA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay overall, I would come back
I enjoyed my stay at Meresuu. I wish the rooms were a bit larger. Also, I had to request things like an iron, and a teapot. I wish they were already in the room and guests did not have to ask for them. Breakfast was excellent and the servers (especially Dasha) were always courteous and smiling. The spa was very good. I would recommend staying here to all my friends, because the positives greatly outweigh the negatives.

10/10 Excellent

Christine, Leduc, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Excellent staff, excellent spa experience - great facility!

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with a spa area just a few steps from the beach. The rooms could be renovated though. The spa area isn’t big but they have many different kinds of saunas.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Mark

Stayed 1 night in Dec 2023

2/10 Terrible

Zehra

Stayed 4 nights in Dec 2023

10/10 Excellent

Murat

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Petri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Airi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kelpo kylpylähotelli
Kiva ja siisti hotelli miellyttäväsdä ja rauhallisessa ympäristössä. Kylpylätilat siistit ja uintiinkin sopiva allas löytyy. Saunat ihania ja kuntosali ok.
Stayed 2 nights in Jul 2023

8/10 Good

Mirja

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Stay away.
At the check-in - not even a greeting and NO information on anything. I had to ask if there was a restaurant. And then the opening hours. And then the same re breakfast. And then the same with the SPA. No smile, nothing! My God! The room; clean but neither Wifi nor TV was working. Plus side? - friendly (i.e. normal) staff in restaurant and SPA. Needless to say - we will not return.
Stayed 1 night in Sep 2022

8/10 Good

Kaido

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Dane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Vladimir

Stayed 1 night in Sep 2020

10/10 Excellent

Priit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Menneiden vuosikymmenten havinaa ja itäeurooppalaista tunnelmaa. Hotellin käytävistä tuli hieman risteilyalus mieleen, ja hotellin hissit oli sijoiteltu eri puolille piilossa olevaa hissiaulaa. Hotellissa kulkeminen oli hieman sokkeloista tämän kokoiseksi isoksi hotelliksi. Hotellin parkkipaikat olivat täynnä, ei sähköauton latausmahdollisuutta. Hotelli sijaitsi lähellä hienoa hiekkarantaa.
Stayed 1 night in Aug 2020

8/10 Good

Sami

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Karina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wide range of SPA activities, located near the sea, good breakfast. A bit old fashioned rooms.
Stayed 1 night in Aug 2020

8/10 Good

Maris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rannapuhkus
Oli väga meeldiv rannapuhkus. Hotellituba mõjus algul veidi klaustrofoobiliselt, sest polnud rõdu. Harjusin siiski ruttu ära ja tegin akna lahti. Õldiselt väga mõnus, tahaks tagasi minna, kui veel võimalust tekib ja mulle midagi soodsat pakute.
Stayed 1 night in Aug 2020

8/10 Good

Dana-Karolin

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020