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Reviews of Casa del Lago

3 out of 5
Casa del Lago
Ruta 40 Km 2020, Nahuel Huapi National Park, Rio Negro

Reviews

6.8
Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 5 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Ron and Helen, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A nice place to stay and in a great location. Very relaxing.

4/10 Poor

Ryan, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
never again
No exaggeration but this was the worst hotel I have ever been to. The positive could be for some that it is quite remote and tucked away from any hussle and bussle, oh and Wifi wrked really well. Now for the real review, it is really far from the city centre with very limited modes of transport to get there which can put a small dent in your pocket. It is far from any sort of amenities such as food or whatever you might want for that matter. There is a restaurant which should have a cook present from 8pm however the chef turns up as he pleases which can be from 9 onward. The breakfast traditionally minimal and even though there are other options such as American style breakfast..., the chef would never be there in the morning to prepare it for you. We met the same bread crumbs that we left after eating day after day. They don't tidy the table at all. Furthermore, the owner who seems to be the young American boy who does the evening/night shift was not at all vibrant or proactive in suggesting things which were available to us in terms of excursions etc... He does not even know the times to get to places. Upon checkout,we were told we had to pay for breakfast which was according to our booking included. Almost all other hotels include breakfast. I am sure I forgot out some things but anyway, I would not recommendthis hotel at all.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Exelente lugar. Muy buena la atención 100%recomendable
Stayed 3 nights in Mar 2019

6/10 Okay

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fantástico entorno con servicios mejorables
Bien: entorno, situación, amabilidad y profesionalidad del personal. Mal: Wifi fatal, agua caliente, acceso y señalización.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vivir con la naturaleza
Lo pasamos muy bien , aunque la habitación no era la que habiamos solicitado, y ademas seria interesante que funcionara un pequeño restaurante o la opción de una despensa mas surtida para la noche. Es un lugar ideal para personas que les gusta alojarse en medio de la naturaleza. La atención de Analía y su familia fue muy satisfactoria y cálida. .
Response from casa del lago Bariloche on Apr 19, 2018
Gracias , por su comentario, y tomaremos en cuenta sus sugerencias, esperamos poder hospedarlo nuevamente y seguramente podra ver modificaciones favorables y el crecimiento de una empresa familiar. gracias, Casa del lago bariloche

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, atención, parque y paisajes ( lago, montañas, mucho verde!) Muy tranquilo y familiar
Stayed 1 night in Feb 2018

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Vale a pena se hospedar, lugar lindo....
A cama não era muito boa devido a um colchão velho, fora isso tudo muito bom...

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Disliked: Cleanliness
Simples e com preço honesto. Para descascar e aproveitar a natureza. Longe do centro mas de fácil acesso .

2/10 Terrible

Gustavo, Buenos Aires

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Este no es un Resort 3 estrellas
No existe posibilidad de comparar la realidad con las fotos que uno ve en la pagina. Da la impresion de haber sido un hotel lindo en su momento al cual le dejaron de hacer 10 años de mantenimiento. No tiene ningun servicio central como se ofrece. No tiene gerente, gobernante ni nadie responsable, todo lo soportan los estoicos recepcionistas y un muchacho de mantenimiento, que hace lo que puede con lo poco que tiene. La calefaccion central no funciona (en la patagonia!!!) hay en reemplazo unos calentadores electricos. El agua caliente apenas sirve para una ducha de 5 minutos. La vajilla es de la epoca de mi abuela. Las habitaciones tienen pintura en mal estado y humedad en las paredes. Nos tuvieron que cambiar de habitacion porque la puerta de entrada no abria dada la hinchazon de la madera por la humedad. TODO MAL.

4/10 Poor

basilio mazepa

Disliked: Staff & service, property conditions & facilities
Pense num hotel longe!!!!
Este hotel fica a 18 km do centro de Bariloche, marcado no gps, isolado de tudo. A paisagem é muito bonita, mas também só. Não é um resort muito menos um spa, talvéz tenha sido. Se você quer se isolar lá é o lugar, mas se for para conhecer e fazer turismo na cidade procure outro no centro.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso todo
Fueron unos días excelentes recomiendo totalmente visitar el lugar....

6/10 Okay

sebastian, argentina

Liked: Cleanliness
muy lindo parque, alejado del ruido
es un hotel muy lindo con un parque enorme. el hotel se ubica lejos del ruido de bariloche justo al lado del lago gutierrez. tenes reposeras y podrías pasar el día sin salir. (tiene restaurant tambien) las habitaciones son normales , básicas y en mi caso nos dieron una cabaña donde la habitación matrimonial si bien estaba separada era medio piso arriba de la otra con lo cual era como estar en la misma habitación. (tipo loft)

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima atención y descuido de las istalaciones
El lugar esta muy descuidado, no te ponen ni shampoo, escasean las toallas, eramos 4 y te daban 2 toallas y la atención de la persona de recepción es pésima, no se puede preguntar nada que la señora te trata de manera muy agresiva y mal educada.

4/10 Poor

Paulo José, Sobradinho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa del lago
Limpeza e condições do quarto deixou a desejar

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fernando, Florianópolis - SC - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Afastado, mas uma boa opção
O Hotel fica a beira do Lago Gutierrez, um local lindo com vista para as montanhas. É um pouco afastado do centro, mas se você estiver com um carro alugado (o que é bastante barato) fica como uma ótima opção para descansar com tranquilidade, e ir para o Cerro Catedral por um caminho alternativo que quase não tem movimento. O café da manhã é bom, e você pode tomá-lo com o visual do Lago. O pessoal do hotel é bastante atencioso e prestativo, e os Bungalows são amplos e equipados para pequenas refeições.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito la atencion exelente pero siempre fue el mismo desayuno todos los dias y esta un poco lejos de la ciudad

6/10 Okay

Luiz, Rio de Janeiro

Liked: Cleanliness
Ótima localização
Foi muito agradável. A vista do hotel é maravilhosa.

6/10 Okay

Luiz, Rio de Janeiro

Liked: Cleanliness, room comfort
Vista muito bonita
A estadia foi boa. O hotel possui uma vista muito bonita.

4/10 Poor

Marcio

Disliked: Property conditions & facilities, room comfort
Tranquilo e com uma vista maravilhosa.
Lugar com vista maravilhosa, super simples, atendimento simples e muito amigavel, poderiam melhorar um pouco a limpeza dos quartos.

10/10 Excellent

sonia, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa del Lago Bariloche
Realmente quedamos muy contentos con la comidad y el servicio, a un muy buen precio.

10/10 Excellent

Beatriz, Caracas, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Variedad en las comidas
Deberian tener mas variedad de comida, el resto todo excelente