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Reviews of Queens Inn

3.5 out of 5
Queens Inn
Main Road, Velankanni, Nagapattinam, Tamil Nadu

Reviews

6.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Robin, Kochi

Traveled with family and small children
Liked: Cleanliness
After 9pm, no restaurant facility. Staffs are very friendly
Stayed 1 night in Jan 2021
Response from purushoth on Feb 11, 2021
\Thank you for choosing to holiday with us. We appreciate your taking the time to share your review of our hotel. We are glad to be recipients of such a positive rating, thank you! At Queens Inn, we seek to bring together the best of hospitality and nature at our strategically located hotel. Thank you for giving wonderful comments about our service standard. We will take over all the service concerns better then this also we take care the quality of food and price certainly.we take your opinian. we made it clear at the restaurant that we will make sure this event does not happen to next time. We hope you choose to stay with us again so that we can pamper you again in the Queens Inn way! Replied by purushothaman.v

4/10 Poor

George, New York ny

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No comment it’s ok Expedia charge me two times it’s going to be a dispute in charge later?
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent and comfortable. Nice and friendly staff. I would certainly go back.
Stayed 1 night in Jan 2020
Response from General Manager on Jan 16, 2020
Dear Sir/ Madam Vanakkam, Greetings from Queens inn Velankanni !!! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service . Our staff are trained to provide only the best in customer service, hospitality during your stay. We look forward to seeing you on your next trip to Velankanni. For further details contact us, Reservation Team are visit www.queensinn.co.in With Regards, Prithiviraj singh General Manager Dot line: +91-4365-263555/263777

8/10 Good

Dr Vallakalil

Liked: Cleanliness, staff & service, room comfort
Good hotel
Stayed 1 night in Mar 2019
Response from Queens Inn on Apr 2, 2019
Dear Dr. Vallakalil, Greetings ! Thanks for your support.

4/10 Poor

Balasubramanian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service. Cold breakfast & food.Staff untrained. Wardrobe non functional in all rooms.
Stayed 2 nights in May 2018

8/10 Good

Gk, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good
New hotel service is good.
Stayed 1 night in Mar 2018

10/10 Excellent

Dave, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice clean and comfortable
The staff in the dining room could not communicate properly and it would be good if they had at least 1 person who could understand English. They had no idea of how to make a cup of coffee. Apart from that we were very happy with our stay and would stay there again.
Stayed 1 night in Jan 2018
Response from Prem on Feb 1, 2018
thank you so much sir