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Reviews of Mystic Pet Friendly Retreat - Easy walk to Downtown

Mystic Pet Friendly Retreat - Easy walk to Downtown
Mystic, CT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

10/10

Cleanliness

Reviews

10/10 Excellent

Nancy C.

Liked: Cleanliness
Mystic-al Thanksgiving
We had a lovely stay at this home over the Thanksgiving holiday. The kitchen was well-appointed for the task, with a little pre-cooking done on our parts! Plenty of space, clean, lovely neighborhood close to everything. Highly recommend!
Stayed 3 nights in Nov 2022
Response from VrboOwner on Aug 2, 2023
Thanks Nancy and we are happy you had a "Mystic-al Thanksgiving" :and we would love to host you again!

4/10 Poor

Cindy W.

Liked: Cleanliness
Disappointed
Tub covered in drano upon arrival. Entire tub was black. Apparently a plumbing issue upon checkout from previous guest. Mgmt. solution to dump drano and not checked. Avoidable. Mgmt responsive but Caused a lot of grief after a long day of travel. Had to wait for plumber but was eventually fixed. Canceled evening plans. Danielle was great, Jason rude. Disappointed and not advertised that back yard only accessible by basement stairs or walking around house. Extremely inconvenient! Front door lights out (Another mgmt failure) and driveway motion light timer on for 1 second. Had to purchase several lanterns to see. Light over sink out, 1 bedroom Both side Bed lights broken, backyard lighting an issue. LR rug not centered on under mat & curtains torn. Internet link sent was wrong but I figured it out. Garbage bags in recycling bin Upon arrival and told to put garbage out on holiday. Figured it out. Confusion with check out date but thankfully resolved. No notice of Early Saturday landscaper. Family rented an exquisitely appointed, beautifully landscaped And supplied home In downtown Mystic for same price for same bed/baths At the same time and beautiful easy access yard. MANY Lessons learned! First VRBO Rental. I was stunned when I visited their rental. Could use hand rails in showers and better lighting overall. House was clean. Kudos to cleaning crew.
Stayed 11 nights in Sep 2022
Response from VrboOwner on Aug 2, 2023
We are sorry that you did not enjoy your stay, while I understanding that things happen in life and they make a major impact to life moving forward, taking them out on my staff was not the right way to handle it. I hope you are doing well though and maybe when you are in a better place you'll come back to Mystic and enjoy yourself. Cindy arrived 4 hours before check-in and verbally berated my staff that the house wasn't ready. By check-in time the bathroom issue was resolved, the house was 100% ready, and there was no need to change plans on our behalf. Cindy didn't communicate with us throughout the stay but she did try and stay an additional night without paying and then was upset that she had to pay. It wasn't a great experience to host Cindy and while we try to give everyone the benefit of the doubt, this was a situation was unlikely to have turned out any differently considering the issues well outside of our control.

10/10 Excellent

Amanda R., Croton on Hudson

Liked: Cleanliness
A great week in Mystic!
The house was clean and fit our needs! Only real complaint: I know single serve coffee makers are popular, but for a 4 bedroom house it may be more practical to have an actual drip machine. Pretty easy walk downtown. We had a great visit to Mystic!
Stayed 7 nights in Aug 2022
Response from VrboOwner on Aug 2, 2023
Great, thank you so much for staying with us and happy you enjoyed the house and Mystic!!

10/10 Excellent

Aixa R.

Liked: Cleanliness
Great Property and Destination
This property was just as described, it was clean and comfortable with all amenities needed. Great backyard for children to play as well as a clean basement as a play area. Close to Mystic village (about one mile) and a few local beaches. Very centrally located, quiet neighborhood and lots of restaurants nearby. Highly recommend.
Stayed 7 nights in Jul 2022
Response from VrboOwner on Aug 2, 2023
Thanks Aixa, we appreciate the awesome review and so happy you had a great time!!

10/10 Excellent

Patrick M.

Liked: Cleanliness
Weekend Getaway
House location was good, and management team made sure everything went smoothly.
Stayed 2 nights in Nov 2021
Response from VrboOwner on Aug 2, 2023
Thanks for staying with us and we are glad you enjoyed your stay!

10/10 Excellent

Kazuki S.

Liked: Cleanliness
Great stay
This was one of our best vacation trips. The property was clean and close to the Mystic downtown as described. Very friendly neighborhood. A small glitch upon check-in but it was smoothly resolved by Jason. Would definitely recommend to others.
Stayed 5 nights in Aug 2021
Response from VrboOwner on Aug 2, 2023
Thanks for staying with us and love that you enjoyed your vacation! You are welcome back any time.

10/10 Excellent

Rick S., Glens Falls, NY

Liked: Cleanliness
Quaint and lovely
The house was immaculate and absolutely adorable and in a nice quiet neighborhood. The four bedrooms and two upstairs were so perfect for a large family stay. The full kitchen was perfect for cooking meals at home! Everyone loved the board games to play when we had downtime. The proximity to many wonderful beaches was amazing, we spent a lot of time at Misquamicut beach which was less than 30 minutes away. We enjoyed downtown mystic which was a short walk or bike ride away. We absolutely loved the restaurants mystic has as well as the aquarium! Thanks so much for accommodating our family.
Stayed 5 nights in Aug 2021
Response from VrboOwner on Aug 2, 2023
Rick, Thank you for taking time to leave us a review. So glad you enjoyed your stay and if you are ever in the area we would love to host you again.

10/10 Excellent

Lawrence C., Scottsdale, AZ

Liked: Cleanliness
Great Location and Layout
We stayed here for the weekend during the Mystic Outdoor Art Festival. We really enjoyed this house and we'd definitely stay here again if we need a place in Mystic. The place was clean and the layout was very practical. The kitchen/dining area/living room space is open concept and is very nice. The location and neighborhood were perfect for us. Communication with the owner/manger was excellent as well. Thank you!!
Stayed 2 nights in Aug 2021
Response from VrboOwner on Aug 2, 2023
Thank you for the great feedback and we are happy that you enjoyed your stay. The next time you are in the area we would love to host you again!

10/10 Excellent

Amy N.

Liked: Cleanliness
Summer Vacay
The property was exactly as described. Plenty of room for our family of six. Check in process was easy and house was ready for our visit. It was clean and well stocked. In a nice and safe feeling little neighborhood. Kinda far to walk to anything, but that’s just my opinion. Town is quaint and cute. Overall, had everything we needed and was a great stay!
Stayed 4 nights in Jul 2021
Response from VrboOwner on Aug 2, 2023
Thanks Amy, we really appreciate the review and are thrilled you had a great time!

8/10 Good

Michael S.

Liked: Cleanliness
Nice house.
Very nice house. Very clean. We enjoyed our stay. A little longer than we thought but we still enjoyed our walks into downtown Mystic. The only thing missing for our family was no deck to hang out on for early morning coffee or evening cocktails.
Stayed 4 nights in Jul 2021
Response from VrboOwner on Aug 2, 2023
Michael thank you for the great review and suggestions! We are happy to host you during your next stay in Mystic!

10/10 Excellent

Cindy V.

Liked: Cleanliness
Excellent location!
Property was clean and great location!!
Stayed 5 nights in Jun 2021
Response from VrboOwner on Aug 2, 2023
Thank you Cindy and we are glad you enjoyed your stay in Mystic CT and if you are back in the area, we would love to host you again.