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Reviews of Residence Inn by Marriott Temecula Murrieta

3 out of 5
Residence Inn by Marriott Temecula Murrieta
25407 Madison Avenue, Murrieta, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 375 reviews" "
Rating 8 - Good. 80 out of 375 reviews" "
Rating 6 - Okay. 22 out of 375 reviews" "
Rating 4 - Poor. 7 out of 375 reviews" "
Rating 2 - Terrible. 14 out of 375 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

yun kyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very quiet and very clean place.
Stayed 1 night in May 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room for my mom who needed a couple of days rest. She couldn’t stop expressing how much she loved the room with the kitchen and said she was never going to leave. She also said that the staff were so very nice to her. She really needed that so I’m so grateful for everyone who made her feel welcome.
Stayed 2 nights in May 2024

4/10 Poor

Cheri, Scottsdale

Traveled with partner
Disliked: Property conditions & facilities
The first room assigned had a terrible odor unrelated to any cooking. The staff did relocate us, however, the common hallways retain odors from all of the cooking that the guests are doing in their rooms. Despite their description that breakfast is included, there is truly no meaningful breakfast provided. The only offering is Instant packaged oatmeal and nasty unhealthy muffins. There is a nice assortment of teas and coffee is hot and fresh. Both are offered 24 hours.
Stayed 3 nights in May 2024

10/10 Excellent

jordan

Stayed 3 nights in May 2024

10/10 Excellent

Leslie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The staff is kind. It’s dog friendly and very clean
Stayed 1 night in Apr 2024

6/10 Okay

Mikki

Business traveler
Liked: Cleanliness, property conditions & facilities
The room is pretty big, and the full kitchen is impressive. However, I was disappointed with the grab-and-go breakfast. I expected it to include at least milk and eggs, but it only had bagged muffins, instant oatmeal, and coffee. As I’m on a business trip, I don’t have time to cook my own breakfast. I would recommend this place for family travel, but not for business travel.
Stayed 1 night in Apr 2024

8/10 Good

Jiyeon

Liked: Cleanliness, amenities
Clean and the kitchen area was good but it was lots of noise in the night
Stayed 1 night in Mar 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
We always love our stay here, convienient location , friendly staff, clean.
Stayed 2 nights in Mar 2024

8/10 Good

Sylvie, Saint Albans

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, great location for us
Stayed 6 nights in Feb 2024

2/10 Terrible

Jung

Traveled with group
They didn't provide the breakfast at all.Just gave a muffin, small cup of oatmeal, small old apple, banana that's all, even they said they have breakfast on the internet. I was so furious when i stayed.
Stayed 3 nights in Feb 2024

6/10 Okay

Dennis

Business traveler
Stayed 4 nights in Jan 2024

8/10 Good

Joy Omega

Stayed 7 nights in Jan 2024

6/10 Okay

Latara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel and the room were very clean and smelled really good. The only problems we had was that you can hear the people upstairs stomping and they were very noisey and not only that but me and my husband wanted to relax and watch tv the whole stay there and the tv was down we chose a channel and the tv would black out and not let us play anything. We told the front desk but the gentlemen their pretty much said he couldnt do anything and that it was a problem with all the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Maile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and comfortable with friendly staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

James, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness
We stayed at the hotel prior to pandemic and loved it . However this time it was different . We stayed at the hotel for we were coming down to attend the Temecula wine marathon. However , experience at this hotel unfortunately was off . The hotel overall was overpriced for what you get . It was basically 400 a night .we stayed for two nights but what it says is included is not quite the price. Our room was roomy compared to other hotels but there is lighting options so at times your room may seem dark . There was so paint peeling from walls . In their page it says they had a hot Continental breakfast but upon arrive you see a sign that says only grab n go breakfast . First disappointment. Second was there was no daily cleaning during your stay so if you needed anything you had to go down to the office and get those items . The night staff was a lot nicer than the day staff (an older woman) made us feel guilty for asking for towels or toiletries. Overall , I would only stay here if it was a last resort . For the price is too high and you could get more for that price at other resorts .
Stayed 2 nights in Nov 2023

10/10 Excellent

Jesus

Stayed 1 night in Nov 2023

2/10 Terrible

Nais

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They will steal your money. I paid a 190.00 for a sme day Reservation and they would not accept my card when i got there. And then told me i am pasted the Cancellation date and time So I can not get a refund.

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Roderick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The air conditioner was noisy and the continental breakfast was very limited. The room was comfortable.
Stayed 1 night in Sep 2023

4/10 Poor

Neil

Liked: Cleanliness, staff & service, amenities
Air Con units are ridiculously noisy - 2 different rooms tried. 2nd one even felt vibrations through the wall into the bed !
Stayed 9 nights in Sep 2023

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and will stay there again
Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Scott

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Way over priced for this hotel room. The room was dark with inadequate lighting. Only one small window. AC did not work. "Breakfast" is bare minimum, a joke really. I cannot believe we were charged over $350 for this room! Will never return or recommend.
Stayed 1 night in Aug 2023

6/10 Okay

Garth

Business traveler, Traveled with family
The hotel has the convenience of a Starbucks and bistro.
Stayed 5 nights in Jul 2023

10/10 Excellent

Thatcher

Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Wig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jun 2023

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay at!
Stayed 3 nights in Jun 2023

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Spacious
Clean comfortable accommodations. Room was so spacious and had everything I needed and more. Staff was friendly and all greeted you as you passed through the lobby.
Stayed 2 nights in Apr 2023

6/10 Okay

ALBERT

Traveled with family
Liked: Cleanliness, property conditions & facilities
When we booked it said poo and hot tub but not open. Also site said breakfast but they only had a pack up breakfast. Disappointed. Also sofa was uncomfortable and looked like it needed to go to the dump. I expected more.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smells really good when you first walk in. The front desk staff was friendly and very accomodating (gave us a late check out). The room was very nice, like a small apartment.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel, the only thing I didn't like was that we were told that there was a continental breakfast and where it's located only to find out it was a grab and go, fruit, muffin and instant oatmeal. We've been to other hotels, breakfast's been back for a while but apparently not for this hotel.
Stayed 2 nights in Nov 2022

6/10 Okay

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk person was extremely rude checking me in and seemed like she was on drugs
Stayed 1 night in Sep 2022

10/10 Excellent

Victor

Stayed 2 nights in Jun 2022

6/10 Okay

Roman

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Location was nice. However the AC in our assigned room wasn’t working. When we went down stairs to report it we where told the hotel was completely booked and no others rooms where available. Staff advised they would send security up too look at the unit as maintenance was gone. The security guy looked at the AC and determined there was nothing he could do, so we grabbed our luggage and went downstairs to move out. We were stopped by staff who advised they had a suite available and would put us in that suite for that night. The website also stated that a full hot breakfast was also included which it was not. Breakfast consisted of muffins, apples, bananas, and packets of oatmeal. Not too pleased with Marriott. Feeling like since we did not get what was advertised (Full Hot Breakfast) and staff wasn’t truthful about the additional rooms and expected guests to stay in a hot room more could have been done to accommodate us.
Stayed 7 nights in Jul 2022

2/10 Terrible

Josie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. It was close to freeways and shopping
Stayed 6 nights in Jun 2022

10/10 Excellent

Samson

Stayed 6 nights in Jun 2022

8/10 Good

DENNIS

Stayed 6 nights in Jun 2022

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful, accomodating and very clean. Nice to have a kitchenette. And also access to bbq.
Stayed 14 nights in Apr 2022

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay
This place is amazing it’s like Heaven on Earth. Best kept secret ever!
Stayed 5 nights in May 2022

10/10 Excellent

MAMI

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2022

8/10 Good

LISA, East Garrison

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Will stay here again.
Stayed 1 night in Apr 2022

10/10 Excellent

katelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this room literally on the way to my destination after another hotel in the area messed up my reservation. I quickly looked for a hotel that looked decent as was able to take my last minute reservation for a decent price. Parking was very easy and I was able to pull right in and find the entrance with ease. I was greeted by two extremely nice front desk employees who walked me through the check in process. I showed up at about 3:30 and they checked me in with no questions even though check in started at 4. It was a nice relief after being so stressed about my previously cancelled stay at the other hotel. When going to hotels, I hate when they charge large inciden
Stayed 1 night in Mar 2022

10/10 Excellent

linda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

8/10 Good

Inisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022