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Reviews of prizeotel Münster-City

3 out of 5
prizeotel Münster-City
Bremer Platz 54, Münster

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 162 reviews" "
Rating 8 - Good. 57 out of 162 reviews" "
Rating 6 - Okay. 10 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 6 out of 162 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and arty
Stayed 1 night in May 2024

6/10 Okay

Matthias

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is ok for single traveler that want to stay for a limited number of days. Access to the train station is very good.
Stayed 7 nights in Apr 2024

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This new hotel is in excellent condition. Clean and a comfortable bed. The breakfast was very good. The flooring patterns are dizzying.
Stayed 4 nights in Dec 2023
Response from Prizeotel team on Jan 5, 2024
Dear Elaine,We are so grateful for your review. Thanks for sharing your review with us and the community.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Stayed 1 night in Aug 2023

10/10 Excellent

B

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as described. Easy to find and very convenient. Very friendly staff. Couldn't fault anything about the hotel for the price. Only downfall about the location would be the park over the road, but that's not the hotel's fault.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is awesome and the staff really nice. The breakfast amazing but the property is located in front of a place in which are always people with drug problems. I sow personally someone playing with a knife in the middle of the day. This is bad and unfortunately the hotel can‘t do anything to change the situation. If you have small kids better choose another location.
Stayed 1 night in May 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best front desk staff! I saw about five different employees and they were all so friendly and helpful. Perfect welcome. Check-in and check-out was a breeze. I loved the welcome drinks! The room was amazing especially for the price. Very unique design and high ceilings. Clean. The bed was big (no split mattress) and comfortable. There was no closet or nightstand but I didn't need it (there were hangers and a rod for hanging some clothes). Breakfast was delicious: a pretty diverse and tasty buffet and lots of seating. The hotel is very conveniently located at the end of the train station and a five minute walk from all the bus stops. All in all, I had an excellent stay here for four nights. Don't go near the park across the road.
Stayed 4 nights in Mar 2023

8/10 Good

Ingo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and functional hotel. Kind staff.
Stayed 1 night in Oct 2022

8/10 Good

Garth

Stayed 3 nights in Sep 2022

10/10 Excellent

Virupaksha

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Unique was very helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

Katja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun hotel and very conveniently located. We enjoyed the design and the facilities were clean and modern. Only issues were the elevators (which often took you in the wrong direction) and an odd sewage smell in the bathroom. Overall though a good experience.
Stayed 1 night in Aug 2022

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praktische Unterkunft direkt am Bahnhof! Gute Parkmöglichkeiten und nettes Personal! Leider hat der Self Checkin nicht richtig funktioniert, hier muss das System nochmal überarbeitet werden.
Stayed 1 night in May 2024

8/10 Good

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wir kommen wieder
Stayed 2 nights in May 2024

8/10 Good

Edoardo

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 1 night in Apr 2024

8/10 Good

Carolin

Stayed 1 night in Apr 2024

10/10 Excellent

Theresa-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Günstig, tolles Frühstück. Zu dritt wurde und ein Kingsize Bett bestätigt und es war definitiv zu klein.
Stayed 3 nights in Mar 2024
Response from Hotel Team Captain on Apr 3, 2024
Maria,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback!

10/10 Excellent

Bastian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und modern, sehr gutes Preis-Leistungsverhältnis
Stayed 1 night in Mar 2024
Response from Hotel Team Captain on Apr 3, 2024
Bastian,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback!

8/10 Good

katja

Liked: Amenities
Ich habe für eine Nacht hier übernachtet. Das Hotel ist neu, alles sauber und fein. Das Zimmer ist nicht besonders groß, die Ausstattung etwas spartanisch, aber ok. Das Bett war für eine Person ok, wäre für 2 vielleicht etwas schmal (160cm). Trotz zentraler Lage direkt am Bahnhof war das Zimmer ruhig. Direkt im Gebäude ist ein Parkhaus. Das Frühstück war sehr gut, der Kaffee außergewöhnlich lecker ☺️
Stayed 1 night in Mar 2024
Response from Hotel Team Captain on Apr 3, 2024
Katja,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback!

10/10 Excellent

Nessrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Prizeotel team on Apr 3, 2024
Nessrin,Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback!

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Klaus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great in terms of public transportation (just behind the main railroad station). The building is well maintained and has a clean and fresh design. Rooms are a bit small and without any means for preparing a coffee or tea though.
Stayed 1 night in Dec 2023
Response from Prizeotel team on Jan 5, 2024
Dear Klaus,Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Prizeotel-Munster City.

8/10 Good

Rebecca

Stayed 1 night in Dec 2023
Response from Prizeotel team on Jan 5, 2024
Hello, Rebecca!Thank you so much for taking the time to leave us a rating.

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel netjes en schoon hotel! Genoeg keuze wat betreft ontbijt. Vriendelijk personeel. Ondanks dat het naast het station zit met ramen dicht heb je nergens last van! En op loopafstand van het centrum.
Stayed 2 nights in Dec 2023
Response from Prizeotel team on Jan 5, 2024
Hey Barbara!Wij zijn ontzettend dankbaar dat u de tijd heeft genomen om een 5-sterren beoordeling voor ons achter te laten!

10/10 Excellent

Thorsten

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage. Saubere, moderne, praktische Zimmer.
Stayed 2 nights in Dec 2023
Response from Prizeotel team on Jan 5, 2024
Hey Thorsten,Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine 5-Sterne-Bewertung zu hinterlassen!

4/10 Poor

Sabine

Liked: Cleanliness
Unterkunft ist in Ordnung kann man weiter empfehlen
Stayed 2 nights in Dec 2023
Response from Prizeotel team on Jan 5, 2024
Hey Sabine!vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu geben. Es tut mir leid zu hören, dass das prizeotel Munster City nicht dem Standard entsprach, den Sie von uns erwarten!

10/10 Excellent

Peter

Traveled with group
Liked: Amenities
Goed hotel lekker in de buurt van het centrum heerlijk geslapen en een prima ontbijt
Stayed 1 night in Dec 2023
Response from Prizeotel team on Dec 11, 2023
Hey Peter!Bedankt voor de uitstekende feedback!

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück, gute Lage
Stayed 1 night in Nov 2023
Response from Dein Team Prizeotel on Nov 27, 2023
Vielen Dank für die Positive Bewertung! Liebe Grüße,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkt am Bahnhof
Ruhiges Hotel direkt am Bahnhof
Stayed 1 night in Nov 2023
Response from Team Prizeotel on Nov 17, 2023
vielen Dank für die Positive Bewertung. Liebe GrüßeDein Team Prizeotel

8/10 Good

J.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel für ein City-Trip
Prima Hotel für ein City-Trip in Münster. Tolle Lage beim Bahnhof.
Stayed 2 nights in Nov 2023
Response from Team Prizeotel on Nov 17, 2023
vielen Dank für die Positive Bewertung. Wir hoffen dass wir dich in der Zukunft erneut begrüßen dürfen!Liebe GrüßeDein Team Prizeotel

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Team Captain on Nov 15, 2023
HI Thorsten!We are incredibly grateful that you took the time out to leave us a 5-Star review!

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Top!
Sehr freundliches Personal! Alles andere war auch gut!
Stayed 3 nights in Oct 2023
Response from Team Prizeotel on Nov 17, 2023
Hallo Danielle,vielen Dank für die Positive Bewertung. Wir hoffen dass wir dich in der Zukunft erneut begrüßen dürfen!Liebe GrüßeDein Team Prizeotel

8/10 Good

Thorsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Team Captain on Nov 15, 2023
Hi Thorsten!Thank you so much for taking the time to leave us a rating!

6/10 Okay

Helene

Liked: Cleanliness
Dyrt med tanke på vad man fick. Inget kaffe/the på rummet. Lite trångt på rummet med bara en stol. Ingen sminkspegel så svårt att se att måla sig. Om man går upp på toaletten på natten så lyser lampan där även upp i rummet.
Stayed 3 nights in Oct 2023
Response from Hotel Team Captain on Nov 22, 2023
Helene,Jag är ledsen att höra att du hade en dålig upplevelse. Vi strävar alltid efter att förbättra våra produkter och tjänster, så vi tar hänsyn till din kundfeedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Team Captain on Nov 15, 2023
Dear Happy guest,Thank you so much for taking the time to leave us a 10 star rating - it's much appreciated!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Emplacement près de la gare
Hôtel très bien placé, à quelques minutes de la gare. Chambre sommaire mais tout à fait convenable. Excellent petit-déjeuner.
Stayed 4 nights in Oct 2023
Response from Hotel Team Captain on Nov 22, 2023
Cher heureux invité,nous sommes heureux de voir que vous avez vécu une expérience 10 étoiles au Prizeotel Munster-City. Merci d'avoir partagé!

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel 👍👍👍👍Wir kommen gerne wieder. Zentral gelegen, sehr freundlich und sauber. Obwohl es am Bahnhof liegt ist es sehr ruhig.
Stayed 1 night in Oct 2023
Response from Team Prizeotel on Nov 17, 2023
Hallo Martina,vielen Dank für die Positive Bewertung. Wir hoffen dass wir dich in der Zukunft erneut begrüßen dürfen!Liebe GrüßeDein Team Prizeotel

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderne hotell med sentral beliggenhet
Hotellet ligger veldig sentralt til og er topp moderne. Vennlig betjening.
Stayed 2 nights in Oct 2023
Response from Hotel Team Captain on Oct 16, 2023
Dear Tor,We are incredibly grateful that you took the time out to leave us a excellent review!

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Convenience, Comfortable, Close to the Station
Stayed 4 nights in Oct 2023
Response from Hotel Team Captain on Oct 16, 2023
Dear Yasushi,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!

8/10 Good

Denise

Traveled with partner
Liked: Staff & service
Teilweise noch Haare im Badezimmer
Stayed 2 nights in Oct 2023
Response from Reservierungsabteilung on Oct 11, 2023
Sehr geehrte Denise!Danke für Ihre Rückmeldung!

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, sehr freundlich, sehr sauber und super Frühstück
Stayed 1 night in Oct 2023
Response from Reservierungsabteilung on Oct 6, 2023
Sehr geehrte Axel!Vielen Dank für Ihre 5* Bewertung!

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super zentral und sauber. Leider keine Parkplätze.
Stayed 1 night in Oct 2023
Response from Reservierungsabteilung on Oct 11, 2023
Lieber Dennis,Vielen Dank für Ihre 5*-Bewertung!

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, property conditions & facilities
Idealer Ausgangs Punkt um die Stadt zu erkunden
Stayed 2 nights in Sep 2023
Response from Reservierungsabteilung on Oct 6, 2023
Sehr geehrte, Anette!Vielen Dank für Ihre Bewertung!

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekend hotel, goed verzorgd, uitstekend bed, uitgebreid ontbijt. Geen lawaai ondanks nabijheid station. In- en uitchecken ging soepel. In het weekend heel veel gasten, daarbuiten minder. De bodem van de douchecabine is glad!
Stayed 4 nights in Sep 2023
Response from Reservations department on Oct 6, 2023
Bedankt voor je geweldige recensie, Leo!

8/10 Good

Soeren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr neu, sehr cool, sehr schick, aber….!
Sehr neu, sehr cool, sehr schick….aber angekommen im Zimmer eher „kalt“, ungemütlich, unbequem!! Überall nur harte Materialien und im Doppelzimmer nur einen unbequemen Plastikstuhl!
Stayed 1 night in Sep 2023

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modernes Hotel 👍
Stayed 1 night in Sep 2023
Response from Reservierungsabteilung on Oct 11, 2023
Sehr geehrte Ute!Vielen Dank für Ihre 5*-Bewertung!

2/10 Terrible

Aristidis

Stayed 1 night in Sep 2023
Response from Hotel Team Captain on Oct 11, 2023
Dear Aristidis,thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future!